Big Leaf Tree Care

Everything started off great. He arrived early and finished promptly. We had agreed on removing roughly 6 bushes and a tree that was roughly 12-13 feet including the stump. I never saw him in person and I paid him through Venmo. Given his reviews, I thought I could trust the quality of his work. Boy was I wrong. I was surprised to find that he had only removed about 30% of the stump leaving an ugly mess behind. Additionally, on the bushes, he didn't dig out or remove the stumps but rather instead cut them as low as possible making it even more difficult to remove. I tried reaching out to him

Positive: Punctuality, Quality, Value
I had a few trees that needed trimming out in one of my commercial properties. A friend of mine highly recommended big leaf tree care to me so i gave em a call. They gave me a reasonable quote and scheduled me in quickly. Would highly recommend
Service: Tree trimming and pruning

AVOID THIS COMPANY! Terrible customer service. Careless and damaged my neighbors property and will not return my calls/emails/texts.

EDIT: I am a first time homeowner and these crooks took advantage of my lack of knowledge. Said they were licensed and insured, but did more research and found out their license has been expired for over 3 years! Do not do business with them! See pictures for proof or do your own research and look up their CA License # 987101.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
They did a great job at a great price. Even took before and after pictures and sent them to me.

Absolutely the Best Tree Care Service around!
I've had Ralph, & his team trimming, & caring for my 21 palms for over 4 years now, & I've never been disappointed at their work! Their
tree trimming skills are fantastic! The other bonus is their price, the best in town!
If you're looking to get Best Tree Service,
Look No further than Big Leaf Tree Care!

I wish I had read their reviews before I hired them, I could have saved myself the trouble. I hired them to remove an old tree and plant a new one. The tree was planted too high (the roots are exposed above ground level). They initially texted to say they'd come out to replant it but it's been three weeks they won't return my calls or texts. I guess my next step is small claims court?

Just used this company to remove a large, tall yucca tree that was knocking down our fence. Ralph and his crew of professional men were able to get the job done. They even went out of their way to return and finish a section that was left undone due to the fence. If you want an honest and reliable company to get the job done, then look no further.

Awesome tree service & care .
This company will not let you down , call Ralph , great customer service , professionalism & clean up .
This company knows how to make your trees look fabulous .
You won't be dissatisfied calling them .
They are supreme at what they do .
Big leaf Tree Care ROCKS !
Thanks Ralph & Crew !!

In April I hired Big Leaf Tree Care to trim my pine tree. During the trimming process they broke the top of a patio table I own. Ralph Rodriguez (the owner) gave his word and promised that he would have the table fixed or replaced the following week.Not only has the table still not been fixed or replaced, but numerous calls and texts to Ralph Rodriguez's phone were not returned. I will not use this tree service again, nor would I recommend them to anyone. It's obvious the owner's word means nothing.

We needed 5 eucalyptus trees cut down and we talked to a lot of people and a lot of businesses and nobody beat the price and professionalism of big leaf . The owner and workers are prompt and very professional . They were also very knowledgable about what needed to be done and how to go about it . I would recommend this company to anyone .

Well, I have waited 4
Months since this company trimmed our palm
Trees. They broke one of our lights and still have not replaced it. They trimmed our trees, however, when I asked about the bark on the palms and why that was not removed as well they told me it would kill the tree! I said ok and then spoke with my neighbor who is a professional with palm trees. This was not true and they obviously did not want to completely trim the trees. This upset me because I was going to refer them to 3 other neighbors.

Great points:
-Lowest & most reasonable quote
-They were prompt (they came on time and as they said they would for quote & job)
-Cleared our sloped backyard of all trees requested
-They cleaned up well after the job was done
-Very friendly and lively team of people
-Did the job very quickly & efficiently (we didn't think it would be that fast)

Our story: We had 20+ foot eucalyptus trees in our backyard (on a slope!) and with the recent winds, one of them fell down across the fence to our neighbors :( I contacted Mr. Ralph and a few of his competitors right away just to get

I had two palm trees that were becoming eye sores and outgrowing their space in my front yard. I sent a message via Yelp and Ralph responded quickly. He came out to my house, the same day, and made me feel comfortable about giving him my business. His crew came out the next day and were done in 40 minutes. They even cleaned up their work area. I highly recommend using them for your tree service needs.

From initial contact, Ralph was courteous, professional and prompt. He was the only one to answer my call for an estimate, all other companies returned my call but by then Big Tree Leaf had already won my service and also offered the best prices. He was even able to give me a quote via text after I sent a picture of the trees. They originally only came to trim 4 queen palm trees, but were able to prune a large tree in front as a last min request. I did not expect them to make the time that day, I had asked them to come another day since I know they had a full schedule, but they got it done. The

I will not hire this company again.

They are pretty expensive ($500 for about 7 hours of actual work of shrubs and branches removal), but the quality of their services is way below their price. And the clean-up was sloppy. They even did not give me an invoice for their work.

The Company's rep, Ralph Rodriguez, in order to make his offer more attractive to me, threw in free cosmetic trimming of my two trees and, later, one shrub. After the work begun, he claimed that he only agreed to trim the shrub for free but I will have to pay extra $100 for the trees. Neither of which they did (not even

My huge mesquite tree fell over into my yard 2 nights ago. I called -- this morning to follow up on the email (with the photos) I sent at midnight the night before, within 15 min the office personnel called me to tell me they could be out to take care of the tree today. The crew called and texted me when they were on their way to my house, and by the days end the branches were gone and the yard cleaned of all debris. Customer service is not yet dead and gone! Thank you so much for your prompt professional service. I definatley will be recommending your services to anyone looking for any tree removal