Established in 2010, Pure Productive Services is a leading provider of commercial Building Service, Facility Management Solutions, Janitorial Services in New York, New Jersey, Pennsylvania Metropolitan Area. We perform a wide variety of commercial cleaning services, from carpet cleaning and window cleaning to full office cleaning.
We're dedicated to providing the highest standard of quality along with the most impeccable value possible. Our commercial cleaning company is based on trust, quality and integrity. The company I work for uses Pure Productive Services for all our music events and TV productions. I highly recommend them.
They leave all our Studios spotless! The owner and his staff are super professional, friendly and courteous. I've been referring this company to our clients and they are all very happy! When it comes to our dedicated integrated porters, matrons and commercial cleaning crews, no job is too big or too small for us to handle.
We're dedicated to providing the highest standard of quality along with the most impeccable value possible. Our commercial cleaning company is based on trust, quality and integrity. The company I work for uses Pure Productive Services for all our music events and TV productions. I highly recommend them.
They leave all our Studios spotless! The owner and his staff are super professional, friendly and courteous. I've been referring this company to our clients and they are all very happy! When it comes to our dedicated integrated porters, matrons and commercial cleaning crews, no job is too big or too small for us to handle.
Services
Pure Productive is a family-oriented company that maintains a culture of respect, fun atmosphere, hard work ethic, and a willing heart to give back to the community. Established in 2010, Pure Productive Services is a leading provider of commercial cleaning and janitorial services in New Brunswick, Princeton, Piscataway, and Philadelphia.
Established in 2010, Pure Productive Services is a leading provider of Facility Management Services, Cleaning and Janitorial in the New York, New Jersey, Pennsylvania Metropolitan Area. We perform a wide variety of commercial cleaning services, from carpet cleaning and window cleaning to full office cleaning.
Pure Productive Services is more than just your average commercial cleaning or janitorial service company. Our bespoke, tailored programs and solutions have been designed based on understanding our customer's individual and unique requirements. We have one of the largest Management teams in the region supported by a dedicated Customer Service team and a communication system that guarantees response within the hour and resolution that same day.
We have one of the largest Management teams in the region supported by an ace Customer Service team and a battle-tested communication system that guarantees response within the hour and resolution that same day. As a CIMS certified cleaning company, we incorporate industry best practices for work loading, safety and staffing, so that when we promise something we deliver.
We are proud to maintain an entrepreneurial culture that delivers personalized service to our clients, and rewards the achievements of our employees. Pure Productive Service employees are trained to take personal responsibility for delivering customer satisfaction. The company's exceptional retention ratio is a result of our dedication to achieving the highest standard of quality and customer satisfaction.
Reviews (20)
Allen Collins
Sep 17, 2019
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Ivan Lopez
Jun 30, 2019
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Horacio Almonte
Oct 14, 2018
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Jenny Propis
Jul 18, 2018
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The person who came to my house was Adita. She is VERY thorough. She is like the Energizer Bunny. She cleans that way I used to clean when I was 34 years old. bending , moving items and furniture, climbing on ladders to clean every last section. The only problem was the language barrier, but we used the Google Translate app, and everything was understood. I finally found the Gem of a house keeper that I have been looking for so many years.
Inna Kaplan
Nov 21, 2017
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Amanda M.
Dec 11, 2016
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I can't believe they sent me an email asking for a review after they fraudulently charged my credit card multiple times and then blocked my phone number so I couldn't follow up on getting my money back as they had promised.
I can't believe they're still in business given that they are terrible at every aspect of their jobs. I guess they're surviving on the money they steal from people.
But mostly, I can't believe someone hasn't brought them up on criminal charges for all of this yet. How many people need to complain (I mean, just read these reviews for enough
I can't believe they're still in business given that they are terrible at every aspect of their jobs. I guess they're surviving on the money they steal from people.
But mostly, I can't believe someone hasn't brought them up on criminal charges for all of this yet. How many people need to complain (I mean, just read these reviews for enough
Luda S.
Dec 04, 2016
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I initially purchased LS vouchers for our family, my friends and 2 separate businesses. When we all tried to book the appointments, they didn't have any availabilities before our deals expired... Then they told us we could not use the deals because we all were located at the same address... Basically accusing us of fraud!
Even after we escalated the issue, spoke to the Manager, sent tones of emails both to them and Living Social, they kept our money and never honored the 4 deals!
In addition, despite removing my email address 10 times at least since 2012, they keep spamming us frequently.
Even after we escalated the issue, spoke to the Manager, sent tones of emails both to them and Living Social, they kept our money and never honored the 4 deals!
In addition, despite removing my email address 10 times at least since 2012, they keep spamming us frequently.
Mary N.
Nov 20, 2016
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Dikyi Y.
Sep 27, 2016
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The worst. Can I give zero star instead? The customer service is the worst I've ever had. The guy charged me the original price but never said I have to pay by cash eventually.
The cleaning ladies were unpunctual and always call to reschedule. My required cleaning area is actually pretty small, it was just the kitchen and part of the living room. But they charged me with almost original price anyway, cuz they said "it is deep cleaning". It turned out that the "deep cleaning" they claimed, I can do it by myself. They left corners and a lot of small areas dirty and uncleaned
The cleaning ladies were unpunctual and always call to reschedule. My required cleaning area is actually pretty small, it was just the kitchen and part of the living room. But they charged me with almost original price anyway, cuz they said "it is deep cleaning". It turned out that the "deep cleaning" they claimed, I can do it by myself. They left corners and a lot of small areas dirty and uncleaned
Monique S.
Jul 08, 2015
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They quoted one price, then charged another. Then,even though I'd said any future cleaning would be "as-needed" until I recovered from an illness, they still went on ahead an pre-charged my account for work they hadn't done. Then, refused to refund my money.
When contacted by my bank, they then sent in a hand-altered cleaning proposal. However, my carbon copy is in full-color, unlike their copy machine version on which they wrote the words at the top "original", though the number of the Cleaning Proposal they submitted to my bank and my yellow carbon are exactly
When contacted by my bank, they then sent in a hand-altered cleaning proposal. However, my carbon copy is in full-color, unlike their copy machine version on which they wrote the words at the top "original", though the number of the Cleaning Proposal they submitted to my bank and my yellow carbon are exactly
Jonathan K.
May 19, 2015
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Anupama S.
Aug 15, 2014
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Well I signed up through a known friend, seemed OK at first even though they were a pain to schedule with, and then charged my credit card upfront for multiple cleanings. When I asked for money back the only option was to take compensatory cleaning. Then comes the doozy, once that was done I leave multiple messages for Alphonso who is the main contact about future payments, he even picks up refuses to discuss or return my call while the scheduling lady who also needs a customer service lesson Liz tries to schedule a cleaning, fine. Then they dint show up. If you are lacking drama in your life sure
Dina R.
Apr 07, 2013
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I got the living social deal back when and remember thinking the service wasn't great, but was in a bind this weekend and really needed my apartment to be cleaned before company came over.
I called and was quoted $90 for a cleaning of my 425sqft studio... Fine. I asked if they did dishes specifically (every dish I own needed to be clean, otherwise the apartment wasn't that bad at all) and the guy on the phone said "we do everything." For quote.
My appointment was for 3pm. I get a call 11:25am and they say they're on their way. Huh? Oops, wrong person they say. 4:27pm
I called and was quoted $90 for a cleaning of my 425sqft studio... Fine. I asked if they did dishes specifically (every dish I own needed to be clean, otherwise the apartment wasn't that bad at all) and the guy on the phone said "we do everything." For quote.
My appointment was for 3pm. I get a call 11:25am and they say they're on their way. Huh? Oops, wrong person they say. 4:27pm
Elizabeth W.
Jan 05, 2013
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Awful!!! I bought the living social deal as well. They were unable to schedule my appointment prior to the expiration date but said they would honor the voucher. They were 3 hours late and never called to tell me.
They did not mop or vacuum, they did not dust anything in the bedrooms, sweep under any furniture, or move anything to dust or clean under it. I have a 2 bedroom 2 bathroom - 1200sq ft apt, there were 2 women here for 45 mins. One spent the entire time in the kitchen, She hand washed a plate and a bowl. She did not clean the counter or sweep the floor. the second cleaned the toilets
They did not mop or vacuum, they did not dust anything in the bedrooms, sweep under any furniture, or move anything to dust or clean under it. I have a 2 bedroom 2 bathroom - 1200sq ft apt, there were 2 women here for 45 mins. One spent the entire time in the kitchen, She hand washed a plate and a bowl. She did not clean the counter or sweep the floor. the second cleaned the toilets
Mary G.
Nov 27, 2012
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Terrible in so many ways. Please save your money and your sanity!
Long story short, they were a no-show, and I'm still trying to get a refund from them.
To top it off, I just gave them one last chance to settle with me, and the receptionist refused to connect me to anyone - accounting, the owner, a human being - then hung up on me. Her name is Nicole.
I am going to report through American Express, as well as the Better Business Bureau.
Long story short, they were a no-show, and I'm still trying to get a refund from them.
To top it off, I just gave them one last chance to settle with me, and the receptionist refused to connect me to anyone - accounting, the owner, a human being - then hung up on me. Her name is Nicole.
I am going to report through American Express, as well as the Better Business Bureau.
Cara B.
Oct 16, 2012
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Based on all the terrible reviews I've decided to review as the 'process' goes on.
So far I got a call yesterday telling me that the livingsocial voucher is for a very very light cleaning and offering to upgrade for $39 to the deep clean service. I declined. This should be interesting.
I then got a confirmation call asking if they could move my appointment from 1pm to 10:15am (great now it will interfere with my 1 year olds nap schedule).
Ok, whatever works, just clean my apartment please.
Today is the day of the appointment and it's now 10:36am as I write this, still
So far I got a call yesterday telling me that the livingsocial voucher is for a very very light cleaning and offering to upgrade for $39 to the deep clean service. I declined. This should be interesting.
I then got a confirmation call asking if they could move my appointment from 1pm to 10:15am (great now it will interfere with my 1 year olds nap schedule).
Ok, whatever works, just clean my apartment please.
Today is the day of the appointment and it's now 10:36am as I write this, still
Stephanie W.
Sep 22, 2012
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I used the 2 Hours of cleaning service living social deal for the company
Pure Productive Services (pureproductiveservices.com).
My experience was less than stellar and on par with the yelp reviews for the company. The manager was late, told me that my time was not valuable and that her needs were more important than the customer. They do not stick to their email confirmations when scheduling time. I would also question if they are a real business.
I politely addressed my complaints and restated that I would like to give a good review.
However the customer service, actual cleaning performance
Pure Productive Services (pureproductiveservices.com).
My experience was less than stellar and on par with the yelp reviews for the company. The manager was late, told me that my time was not valuable and that her needs were more important than the customer. They do not stick to their email confirmations when scheduling time. I would also question if they are a real business.
I politely addressed my complaints and restated that I would like to give a good review.
However the customer service, actual cleaning performance
Alice W.
Sep 11, 2012
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I've never written a Yelp review before, but felt compelled to after my experience with this company.
I bought the LivingSocial deal and purchased an upgrade for the "Lavish" service since the apartment I recently moved in to is old and needs a thorough cleaning. In July I made an appointment for Sept 8 at 11:00. (I have two different emails from Pure Productive Services confirming this appointment).
They say to allow a 30 minute window for the cleaning crew to arrive, but at 12:00 I called customer service because no one had shown up. Customer service said she would contact the
I bought the LivingSocial deal and purchased an upgrade for the "Lavish" service since the apartment I recently moved in to is old and needs a thorough cleaning. In July I made an appointment for Sept 8 at 11:00. (I have two different emails from Pure Productive Services confirming this appointment).
They say to allow a 30 minute window for the cleaning crew to arrive, but at 12:00 I called customer service because no one had shown up. Customer service said she would contact the
Brian H.
Jun 20, 2012
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Two is a coincidence, three is a trend, four is a fact.
I am the fourth reviewer for Pure and I agree with the three previous reviews: Pure Productive Services is the worst cleaning service I have used. Like the others, I purchased a deal through www.livingsocial.com for two hours of cleaning. I purchased the coupon on 12/15/11 and they just cleaned my apartment on 6/19/12. This is because for some reason they were booked for months until I could get an open date, which told me the cleaning must be fantastic.
Then Pure lost my reservation and I had to reschedule. There was no explanation considering
I am the fourth reviewer for Pure and I agree with the three previous reviews: Pure Productive Services is the worst cleaning service I have used. Like the others, I purchased a deal through www.livingsocial.com for two hours of cleaning. I purchased the coupon on 12/15/11 and they just cleaned my apartment on 6/19/12. This is because for some reason they were booked for months until I could get an open date, which told me the cleaning must be fantastic.
Then Pure lost my reservation and I had to reschedule. There was no explanation considering
Caitlin C.
May 18, 2012
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Can you give zero stars? I can't believe the unprofessionalism that I encountered when I used this company. I bought a living social or groupon deal to use them and was was then charged an additional $90+ once they arrived to my house to do the cleaning as they said my home needed a "deep cleaning." The deal was for two hours but the two cleaners were only there for an hour; yet, I needed to be charged $90+ dollars for a deep cleaning when it took half the amount of time?!
Somehow they suckered me into booking another appointment to 'keep up with the cleaning' so I made
Somehow they suckered me into booking another appointment to 'keep up with the cleaning' so I made
