Granite Works is the premier countertop fabricator & manufacturer of custom natural and engineered quartz stone products in the twin tiers of NY Finger Lakes Region & Upstate New York. Our dedicated team of professionals will work with you to design, fabricate and install the product that you have always dreamed about.
We offer an wide variety of natural stones and man-made materials to choose from for your kitchen & bathroom designs. Whether it's installed or just delivered, our products promise to please with exceptional quality at a competitive price. Try us for your next countertop, vanity top, fireplace, table top, tub surround, shower or tile project.
We offer an wide variety of natural stones and man-made materials to choose from for your kitchen & bathroom designs. Whether it's installed or just delivered, our products promise to please with exceptional quality at a competitive price. Try us for your next countertop, vanity top, fireplace, table top, tub surround, shower or tile project.
Services
You are considering making an investment in your home and your future and we are excited to be a part of it. Narrow down your options to at least three colors. With so many beautiful options this step can sometimes be overwhelming. No worries. Our friendly sales team is here to help with that. We welcome you to our showroom to view our inventory.
Reviews (13)
Rob
Feb 05, 2022
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Foltyn Family
Jan 25, 2022
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Very poor customer service won’t return your phone calls won’t stand behind the work they did had a marble countertop they put in damaged my cabinet door damaged my refrigerator drilled the holes wrong for the faucet they refused to help me with any of these Issues installers were terrible they brought no tools had the loan out a level a pencil a razor blade a hammer these guys didn’t know what they were doing.gave one star because the countertop is nice looking just beware before purchasing ask a lot of questions make sure they do it right
Andrea Scott
May 20, 2021
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Lisa West
Jan 03, 2021
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Kathleen O.
Jan 01, 2021
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Did no caulking, were very unfriendly at install. Threw out my faucet and then had to pick it out of the trash. Installers had no paperwork at all. Had no idea what the balance due was and provided no receipt!! Apparently this company has no idea what that is? I had to call several times in order for them to "create" a receipt for me. Totally crazy. Only one of the 2 installers wore a mask. Bad attitude.
Clinton Orloski
Dec 24, 2020
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The countertops are beautiful; however, they were (per our contractor and installers) not cut appropriately at the warehouse for our sink and the installation resulted in lesser-than-desired results (large 1/4" or more gap on the back corner that was filled in with epoxy and silicone along with large silicone filling around the entire perimeter to hide 1/8-1/4" gap between counter and sink).
The installers were very professional and polite; however, they were not trained nor familiar regarding the installation of the counter around our particular sink (raised farmhouse). I would imagine a good
The installers were very professional and polite; however, they were not trained nor familiar regarding the installation of the counter around our particular sink (raised farmhouse). I would imagine a good
Patricia Galletti
Aug 31, 2020
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Very poor customer service, CEO of company is just figure head on paper, does not respond to emails or voice mails for customer complaints. Staff does not know when or if he will be in office. CFO it a relative who only communicates via text message also doesn’t work in warehouse. Amahyria is helpful and pleasant but does not follow thru. Second slab that was used is thicker than first piece when sent back to repair was sent to install a week later for a second time never fixed. Took four visits to warehouse to approve the slab that was damaged by the aging process that is done in warehouse.
Katrina B.
Jun 29, 2020
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We had a VERY large project completed 6/2017 came home on Friday evening to find our bathroom sink completely detached from the countertop. After much research most granite companies recommended metal fasteners which was not completed. Called for repair which isn't under warranty. This is just another reason I WOULD NOT recommend this company. We have a crack over my sink and mismatched backsplash as well as a cut in the countertop where we were told would be 1 piece.
John U.
Oct 15, 2019
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Keli T.
Apr 15, 2019
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We hired Granite Works to install granite countertops in our kitchen. We had multiple problems with the office staff, with the install teams and with upper management. When they first came with our granite it was in two pieces. We paid an extra $500 to have one seam. The install team told us our cupboards weren't leveled and that we'd have to hire a contractor to fix this before they could install. This was never mentioned during the template measurement day. When they returned with the granite in two pieces rather than three they told us there was one small scratch in the granite and
Shawn Buiniskis
Jan 27, 2019
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Violet B.
Mar 27, 2018
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Constance S.
Jul 18, 2017
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We stopped in this afternoon to check out the materials that are carried and to potentially select countertops and ceramic for our kitchen remodel and additional bathrooms were building. The 2 people who were working in the "showroom" were the most lazy salespeople I've ever met.
We were wondering if they carry quartz products and the sales person we met as we came in said yes, they do carry quartz.
When I mentioned we were interested in quartz countertop materials, the woman showed us where the different samples were located but didn't bother to describe the pros, cons or
We were wondering if they carry quartz products and the sales person we met as we came in said yes, they do carry quartz.
When I mentioned we were interested in quartz countertop materials, the woman showed us where the different samples were located but didn't bother to describe the pros, cons or
