Wtpi Service
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Wtpi Service
We are excited to announce that we are now working with RUUD to bring you the best quality products available today!. WTPI Services proudly serves Pittsfield MA and all of Berkshire County and is more than qualified to satisfy all of your air conditioning and heating needs for the residential and commercial customer.

Big or small projects, simple or complex, you can be sure that you will get the best quality service in the industry. With over 30 years experience we know how to perform service, sales and installation in a professional and timely manner and want to make sure that you are 100% satisfied. From the initial phone contact, to estimates, to service calls, to maintenance, to quality equipment, to installation and follow-up calls.

We will consistently go the extra mile to make sure the job is done right the first time, with attention to detail, competitive prices and completion in a timely manner. WTPI Services ensures the highest standard of work is complete by only hiring top experienced and licensed professionals.
Services
Recent technological advances in the heating industry have made both natural gas and oil burning systems much more efficient than they used to be. Some systems even burn so clean that they can even be direct vented saving you money on new installs. Our service technicians are of the most experienced in the field and should something go wrong, our 24 hour emergency service will make sure you don't spend a night in the cold.
Specializing in residential and commercial air conditioner installation, WTPI Service, LLC is dedicated to keeping our clients in Serving Berkshire County cool. No job is too big or small, and we deliver 100% customer satisfaction on every project.
Sometimes the need for cooling can be localized to a single room. If you are looking for a room air conditioner you need to first determine how much btu's the a/c unit needs. Here you can find a chart to help you figure out the right size. Look at the a/c units description and look for an EER of 10.0 of higher.
Today's oil heating systems are not the same as our parents old systems. Oil heat today has an efficiency from 82-95 (% AFUE). Standard units run lower on the scale starting at 82 (%AFUE), the high efficiency units are 92-95 (%AFUE). If you are looking to install a new oil heating system contact us today, we have many options in a variety of packages.
There are many varieties of gas heating appliances. Whether you have a standard gas system or high efficiency gas heating system, we service them all! Today's gas systems in the Berkshires are getting taxed, it is almost to full capacity. Gas may be efficient but not necessarily your best choice. Contact us today to talk about your options.
Reviews (12)
Deb Dadak
Deb Dadak
Jan 05, 2022
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Beware!!!!! This company was called for a leaking tankless system. They came out made a change-it was expensive. I list my hot water about a week later. I paid $250 emergency system and was told my system was checked out and fine. Next day I called because I lost heat and then another leak started. Called a new company and they said the system is so messed up it needs to be replaced. I am continuing to find a trained honest company, with a child in the house hot water and heat are an emergency situation.
John Kiger
John Kiger
Dec 27, 2021
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The services were performed as planned, on schedule and very professionally.
Our technician on this visit was Jonah, and we were very pleased with his work. He seemed to be knowledgeable of our system and did a great job. Jonah left the space clean and the way he found it. He's a gentleman and was very helpful with any of our concerns. As always, we are very pleased with WTPI Services.
Paul Dellea
Paul Dellea
Dec 13, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Highly recommend WTPI Service. Corey, service tech, very professional and promptly repaired our furnace.
Service: Heating system repair
Connor Smith
Connor Smith
Dec 06, 2021
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Great company to use. Very professional and their customer service is excellent. I would highly recommend them.
Michelle Lopez
Michelle Lopez
Dec 02, 2021
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Their tech Corey is such a wonderful human! We were without heat for 4 days and he advocated for us to receive a furnace part we needed and got another place to give us theirs when ours hadn't arrived yet. The nights were getting colder and we were worried about our pipes freezing! Corey was on-time, professional, and personable. We will definitely call WTPI again when we need heating inspection/repair!
Elaine Hunter
Elaine Hunter
Nov 17, 2021
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Service was incredible. Owner very personable and extremely knowledgeable. Would recommend company to anyone.
Service: Cleaning
Marion Tinney
Marion Tinney
Oct 29, 2021
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I chose this company to install a new heating and cooling system for my home from three other companies because they returned my call, came to see the project, gave a detailed invoice of cost of the project in a timely manner and had the best cost for the job. Plus, the secretary does a marvelous job of making sure Norm gets the message and she gets back to you.
I. Wall Hausser
I. Wall Hausser
Sep 27, 2021
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I called WTPI after I learned that my regular furnace person had left the area and they were recommended by my heating oil co. Even though they didn't usually service South County, they came within a couple of hours, diagnosed and repaired the problem and professionally serviced my furnace. Extremely friendly and courteous. Couldn't have been more pleased.
Frederick Rodgers Jr
Frederick Rodgers Jr
Sep 19, 2021
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WTPI Services has been excellent to us, Norm and his crew installed a new boiler for us after the fire department red tagged our old one. Norm was up front with us about timing and delays due to covid, was extremely generous with pricing, and was always a pleasure to chat with.
6/5 Would recommend!
WestMass D.
WestMass D.
Aug 21, 2021
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My opinio. Giant Rip off. Intentional theft. For one thing. The Repairs were wrong and the problem has sense returned. These people were at my home for 20 minutes and replaced a thermostat motor for a zone valve that didn't need replacing.. then they wanted $365. Maybe it was the service fee for gracing me with their presence that was the rip off that Pissed me off. D S Pittsfield
Jenn G.
Jenn G.
Sep 10, 2019
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If I could I would give them 0 stars. Called 2 weeks ago and set up appointment for furnace installation estimates for today between 3 and 4 pm. It's now 6:25 pm. Never showed, never called. Called their answering service 2 hours ago and spoke with someone who assured me I would be contacted back..... incredibly unprofessional.
Jeff B.
Jeff B.
Mar 20, 2018
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I can't speak to the poor review by Jenna. However, my experience was entirely different. WTPI was extremely responsive. The technicians were pleasant and professional. I cannot speak with authority about the quality of work - however, I am a very handy person and once had a small handyman business. I watched the repairs and discussed what was going on. It all made sense to me and everything worked afterward. The furnace failed again a day later (bad auxiliary fan) - however the furnace is old. It failed for an unrelated reason. And the tech warned me that the fan was in bad shape