Charles A Klein & Sons
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Charles A Klein & Sons
Whether you need Heating, Venting, Air Conditioning, or Plumbing Installations, our team of professionals are here to complete your project with the highest level of quality. We understand the importance of a timely and efficient installation, so trust us to be your service professionals today! What sets Charles A. Klein and Sons apart from the rest?

Simple. We have a dedicated and trained professional staff who will ensure your project is completed from start to finish. From the first architectural drawings, to the final maintenance completions, we will guarantee that your HVAC and Plumbing units will be performing at an optimal level. If you have an upcoming project or new construction, contact us today to start planning your HVAC and Plumbing requirements!

We have worked with thousands of businesses in the Maryland, DC, Pennsylvania, Virginia, Delaware, and New Jersey areas! Don't wait, you've come to the right place, contact Charles A. Klein and Sons today!
Services
Charles A. Klein & Sons, Inc. is a Plumbing, Heating, and Air Conditioning Contractor servicing Maryland, Delaware, Pennsylvania, Virginia, West Virginia, New Jersey, and Washington D.C., We have been a quality Plumbing, Heating and Air Conditioning contractor for 35 years and have served thousands of households and businesses!
We handle all of your Commercial Construction needs! From Heating and Cooling, to our ductless and energy efficient technology, Charles A. Klein will fulfill all of your commercial construction needs! Our Variable Refrigerant Flow uses ductless technology that reduces costs by eliminating labor and materials.
Any commercial property owner knows the importance of a well-done plumbing installation. If the property has a plumbing problem from the beginning, it will only become worse and worse, adding a high cost to the monthly water bills. Charles A. Klein and Sons will handle your plumbing needs from the beginning of the installation, to maintenance along the way.
Are your home heating, venting, and air-conditioning running properly? Does it take forever for the heater to warm the house, or the air-conditioner to cool the house? Let us take a look! There are a number of factors that will result in the loss of hot or cool air in your home, and we will identify them and fix them for you!
Reviews (19)
Maxine & Norman Gelfand
Maxine & Norman Gelfand
Dec 16, 2021
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Replaced thermostat - I later learned that thermostat is under warranty. They provided a lesser model in its place and told me they would not get an equal model. The bill was $252 - That included a discount because I am a service contract customer. I complained because the tech spent less than one hour - I think the cost is waaaaay above reasonable. I will pay it and consider it tuition. I learned a lesson and paid for it.
Andre L.
Andre L.
May 10, 2021
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After waiting for over a month for a plumber to come to my house to verify if my water utility pipe was leaking, I had to another another 10 days to even get a quote that didn't even real numbers. They only provided a standard rate fee an hour. Why take 10 days? Who knows! I didn't mention anything about the required permit with public works. It mentions a warranty for a gas pipe, even though we are only working with water here. T that the price is valid for 30 days because of the steel market condition (the water line is copper) not impressed.. By the way, the plumber himself was great
Annie V.
Annie V.
Sep 09, 2020
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Horrible company to work with!! There was a conflict with a charge and I called them and they said they would get back to me and they never did! I called multiple times and they just kept sending bills without ever replying to me about my complaint! We will never use them again and if you're smart you won't either!
Alejandra Claros
Alejandra Claros
Jul 28, 2020
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Critical: Professionalism, Value
This company has employees that are racist and conducting actions that reflect poorly on this company.
it would be very much appreciated that this company looks into who they are hiring..
M. Singla
M. Singla
Dec 04, 2019
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We have a custom home and Charles Klein did all of the HVAC work. recently we had no heat on a cold day (10/2018) and we called Klein. The tech came to the home, noted there was a bird in an intake that had blocked the unit, causing the fail safe to shut it down. During the process of the repair, he cracked a part on the unit (which we witnessed). He noted that he did damage the part, he would tell his boss, and they would repair it. He put it back together and told us the furnace would work but might leak water onto the floor. If it did, we were to call him. The next day there was water leaking
Jason B.
Jason B.
Nov 13, 2019
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Meet Phil Personette (this companie's superintendent.)
This was in regard to Greta Thornburg.

In my opinion, this isn't someone anyone would want inside their home.
Brian Carr
Brian Carr
Oct 14, 2019
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Very poor service. Came in and started replacing things without understanding the problem. Tried to charge me for parts that were under warranty. They replaced my $300 thermostat, that didn't need to be replaced, with one they said cost $290. I found the same thermostat on Amazon for $50. Two days after they were here my heating system failed again. They were supposed to call me to schedule someone to come out. It has now been two weeks so far and they haven't gotten back to me. I finally decided to call another company for service.
Dsaah
Dsaah
Sep 06, 2019
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I see my system has your name on it you came to my home a few years ago and installed my system. Thank you very much,. it functioned up until a few weeks ago. now I have no air condition. I attempted to put off the main power and back on I placed the switch from on to off and back on again it did not work.the system continues to blow out hot hair in a very hot day.
please help me if you can.
Thank you very much for installing it in the past. it worked great. now its time to either repair it or fix what is not working in it to make the fan outside not turn to produce any air conditioning
Jeffrey A.
Jeffrey A.
Aug 17, 2019
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The Best of the Best! We needed a new A/C System. The one we had turned out to be Garbage. Charles Klein put in a new Trane A/C System. Its the Best A/C we ever had. They were polite, Professional; they did it in one day. They even replaced the copper line from the A/C unit to the inside system, which had problems anyway. They replaced it with 7/8" new copper, which is at least twice the diameter, then we had before. It works like a charm. We have no complaints, whatsoever! Thank you Guys!
Tremezzo Management
Tremezzo Management
May 16, 2019
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We have used this group for 3 year now. This was a default choice as we inherited them from our builder. I have not written any reviews up until this point but people should know not to use this company. They’re beyond awful. I cannot even begin to recount the number of times they’ve dropped the ball. Then they give you a crotchety attitude when you’re disappointed in their ignorance. If I could leave negative stars I would!
Laura Pierce
Laura Pierce
Dec 30, 2018
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GREAT experience with this company! When I called to say our heater wasn't working, the wonderful woman who answered the phone was able to get someone out to our house the same day, AND even worked with me on the time so that my husband would be home.
Curtis was the technician who came to our house and he was amazing as well. He was able to replace our heat pump motor the same day so we had heat that night. He was very kind and professional throughout the entire process, and made sure everything was up and working properly before he left.
The rates were reasonable, and I would highly recommend
Chris K.
Chris K.
Jun 14, 2018
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Charles A Klein has gone way down hill. We had used them for years as they installed the systems in our Trinity home. I tried to have them come out for our spring maintenance service. Three times they did not show up. They blamed the first two rounds on a new computer system. After the third no show, I asked for a refund as the service contract was pre paid. Patrice who has been zero help claimed she could not issue a refund. I ask to speak with a Manager or someone who could help and no response for days. I sent an email to their auto system through the website and received
Chelsea L.
Chelsea L.
Mar 30, 2018
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HORRIFIC SERVICE!!!

The technicians damaged my vent by completely removing the flapper . I have been contacting for correction for going on a month. The company then tried to get out of the cost for the repair of the flapper that THEY damaged. This matter resulted in me REMOVING A DEAD BIRD FROM THIS HOLE. This morning there are more birds creating a nest and I still have not heard from Amanda, Chuck, nor Mike Klein to schedule this correction.
Stephanie Lyles
Stephanie Lyles
Oct 24, 2017
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Outstanding customer service from the company personnel to the technicians! Staff is always courteous and professional and very accommodating in scheduling repair service. Ms. Joanne is awesome! After explaining that that the temperature in my house had been over 100 degrees for about four days, she really worked to find an available technician to come out the next day so my family I would not have to suffer through the weekend. The technician who came was on vacation but he came off vacation and arrived earlier than the scheduled time. He determined the problem and was out in an hour! I have been
Cathy J.
Cathy J.
Sep 13, 2017
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I have not used them yet but there was an ad for clerical help.I am looking for another job different what I am doing now,I have applied several times,It concerns me that in the ad it stated that they are willing to train young motivated people,Does that mean that if you are older you are not motivated and willing to learn and not motivated,
I. C.
I. C.
Jun 11, 2016
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Called them to address a problem with the short cycling of our air conditioner. Was given a window of 1300-1600. The guy showed up at 1700. On top of that he didn't say much, apologize or anything. Just came in looked at it, went outside to check who knows what, and then within 24 minutes came back inside looking at his phone (calculating the costs, I'm sure) and stated that it would be $200. I asked for a write-up/receipt and he said just write an email on the check and they'd send it later. Later when my husband called and asked for the receipt they just sent the total, no write
Divya S.
Divya S.
May 02, 2016
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They did the work through our builder for our house in 2012. Master bath tub faucet never worked. We called them now to get it fixed and the guy that came broken the faucet further and never came back to fix it again. Rude customer service. Stay away from them. Eventually called another plumber and had to pay over $500 to get it fixed.
Courtney W.
Courtney W.
Feb 29, 2016
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Never hire them. If only I could have left a zero.

Where to start, I think it best to list in bullets, then if you feel like it, you can read in more detail:

1. Radon pipe improperly installed
We moved into our brand new townhome, the builder only using Klein as their plumbers. We found out that our neighbors radon pipe was not installed correctly and their levels were extremely high. We then did the same test and found out that the pipe was set on top of our basement floor, meaning it was not installed properly into the ground as it should have been. My husband had to cut the pipe to prove
Jay M.
Jay M.
Mar 04, 2012
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I used this company some time ago - but i'm still new to yelp and making sure i hit the places that need to be written about...

So ... Had a little plumbing emergency. Well - the honest answer is - i broke the toilet. No, not what your thinking. I thought i could be the plumber and fix a problem and i ended up making it much worse.

Yay me, right? Anyway - time to call in the pros. How do you pick a plumber when there are millions out there? Ask someone! This company was referred to me by a neighbor...

Anyway - called for service - said they'd be there that afternoon...and they