Brian's Plumbing Inc. is a full service plumbing company that has been serving Wichita Falls and the surrounding area for nearly 30 years. Our primary goal is to exceed our customer's expectations by giving them exceptional service with licensed professionals who use only the highest quality products and state of the art equipment in the industry.
Founded in 1984 by Brian Walser, Brian's Plumbing started out as a one truck operation offering excellent customer service, timely repairs and a level of quality rarely seen in the service industry. The company has now grown to 12 trucks and still provides the same level of customer satisfaction as in the beginning.
Whether it's service, remodeling or new construction, we recognize that our customers are the only reason for our existence, so Brian's Plumbing is here to do "whatever it takes" to make you our satisfied customer. At Brian's Plumbing, we employ highly trained and licensed technicians. Most of our technicians have over 20 years experience in the plumbing industry.
Founded in 1984 by Brian Walser, Brian's Plumbing started out as a one truck operation offering excellent customer service, timely repairs and a level of quality rarely seen in the service industry. The company has now grown to 12 trucks and still provides the same level of customer satisfaction as in the beginning.
Whether it's service, remodeling or new construction, we recognize that our customers are the only reason for our existence, so Brian's Plumbing is here to do "whatever it takes" to make you our satisfied customer. At Brian's Plumbing, we employ highly trained and licensed technicians. Most of our technicians have over 20 years experience in the plumbing industry.
Services
Hydrojetting is the process of using water under high pressure to scour the pipe walls clean of grease, debris, roots, sand or dirt and flush it all out and away downstream. Hydrojetting is unique in that it is the only process that can actually clean your lines. Because of this, hydro-jetting has become the industry standard for sewer and drain cleaning.
Reviews (15)
Lisa Philpot
Dec 28, 2021
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Chuck Del Toro
Nov 19, 2021
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Used them before with no problem. However; after the freeze of February 2021 I called them to check for leaks with frozen pipes. They told me that they were not working with insurance companies. When I asked about the house call, the price was double and they wanted cash. Similar to price gouging. Thank goodness my insurance agent had a great guy to call.
B. AbelSteinberg
Nov 15, 2021
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11/17/21 Coyt & Steve were very professional. They explained all that needed to be done, got permission before doing the work. Because of the lateness of the day they had to come back the next day early. They removed all the old products & made sure there was no water on the floor or leaks. Great job!!!
Kiki H.
Jul 14, 2021
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Don't bother trying to make an appointment using the website. Even though it gives you times to pick from I was told those times don't matter and they don't go by them. So why is it there? I never got a chance to actually have one of the plumbers do any work, so they may be great, but the office manager was rude and not helpful. She offered to have someone come out but said it would be after hours so I'd be charged more of course. Then she tried to convince me my hot water heater would need to be replaced (so, a several hour job) instead of just repaired... I hadn't even told her what the problem
Jimy Atkholwala
Jul 03, 2021
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Joshua Rankin
Apr 17, 2021
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Positive: Professionalism, Quality, Responsiveness
Excellent service from the start. Customer service was kind and helpful. They came out quickly to resolve a clogged drain and Anthony's work was fast, efficient, and effective. I highly recommend, and will be using Brian's Plumbing again in the future when I have another issue.
Service: Drain unblocking
Excellent service from the start. Customer service was kind and helpful. They came out quickly to resolve a clogged drain and Anthony's work was fast, efficient, and effective. I highly recommend, and will be using Brian's Plumbing again in the future when I have another issue.
Service: Drain unblocking
Heinerich Herzfeld
Mar 29, 2021
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Called them with my faucet outside leaking very severely and when I explained the situation they had a plumber at my house within 10 minutes. They cut off the water and the person that responded to the call did not have part on his truck and when he called the office to say he needed to go to shop to get part another of their plumbers was in the area and brought the part while in route to another job. What team work and customer service. This is why Brian Plumbing are my plumbers. Thanks again to the whole team from the office to the plumbers in the field.
Jules R.
Aug 13, 2020
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I've used Brian's Plumbing three times for a property in Wichita. They've tackled issues as simple as replacing a garbage disposal, to complex projects like installing a new water line, and running a hot water line to the outside faucet. I found the work to be of good quality, and was able to get them out pretty quickly. Granted, it was not always cheap, but few plumbers are. It's worth the extra to me for it to be done right, as I don't have time to fool with people who don't respond or do shoddy work. For me, it has been a good experience.
Argh E.
Jul 18, 2020
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Loved that they were observing coivd-19 protocols, and wore masks! They were prompt, polite, professional, knowledgeable about their work, and diagnosed my situation after just a few minutes. They had great, affordable plumbing, and knew their business when it came time to fix my leaky shower. I recommend their service to anyone looking for fast service with a smile! Thanks Guys! If I need any other plumbing done, when I need professionals, I have your number on speed dial!
Taylor F.
Mar 14, 2019
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Missed two very obvious things on a plumbing inspection out of laziness, but had no trouble charging for it. I won't recommend BP to anyone anymore. Bad business practices all around.
They have since called due to my review on Facebook asking "well what did we miss?" Husband explained the obvious. They admitted to "probably should've looked at that better and spent a little more time on it." And that was that. A resolution to make it right done by the business? No.
Don't go to Brian's Plumbing. I'll continue to spread the word to everyone I know.
They have since called due to my review on Facebook asking "well what did we miss?" Husband explained the obvious. They admitted to "probably should've looked at that better and spent a little more time on it." And that was that. A resolution to make it right done by the business? No.
Don't go to Brian's Plumbing. I'll continue to spread the word to everyone I know.
Finesse S.
Jan 28, 2019
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Jo Ann B.
Jan 25, 2019
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If you are a single woman expecting not to be taken advantage of......AVOID doing business with Brian's Plumbing!!!!!!! I was charged $970.00 for a $250.00 fix. AND, after selling me a water heater I did not need, 3 days no hot water....I googled the problem. In less than 5 minutes with a master plumber, I found a huge leak under the house that should have been OBVIOUS to a plumber. They fixed the leak and charged me for it. They left at 4:30 pm. 2 hrs later, no hot water. They didn't turn hot water back on. They left again at 7:30 pm. After tracking mud thru the house. 7
McTerry T.
Mar 03, 2018
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They came out quick, I had clogged drains and a shower that wasn't functioning. The technicians were able to figure out the problem with the shower head easy and the drains were clogged minimally. They poured drano in the drains, ordered the shower part, and came back two days later to replace. Total time of work all together was 20 minutes (to pour drano and replace a spout). The spout was marked up 40% (so they would make profit I was told) and I was charged $135 for labor. Being military I figured they would have some sort of discount. I would not use this company again as it seemed
Andrey S.
Feb 02, 2016
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Every time I work with this company I'm just amazed and the professionalism. From the kind workers explaining what they are doing, to cleaning up after themselves ( ok this is a huge one lots of people leave messes when they are don't and I am left to clean up after them. Not with Brian's plumbing). Brian him self is a nice guy, tries to save you money by letting you dig your own holes for pipes (sounds weird but for 80$ an hour I can dig up the back yard myself and he even suggested it if I wanted to save money)
Jared P.
Mar 08, 2013
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