IMS Relocation, in business since 1991, here for all of your moving and storage needs, both in the area and long distance as an Agent for Mayflower and United Van Lines. IMS Relocation is an agent for Mayflower, the most recognized name in household moving services. Experienced long distance movers to ensure your move out of the Dallas-Fort Worth area goes smoothly.
Mayflower has been providing international cargo and relocation services for more than 30 years. At IMS Relocation, our local full-service movers have helped thousands of families and businesses relocate within the Dallas TX and Fort Worth area. We can also perform long distance moves, international moves, as well as auto transportation services for vehicles that need to be relocated and/or stored before or after the move.
I hired IMS Relocation to move my family from Dallas to Fort Worth. I have nothing but great things to say about my experience from start to finish. We hired a 4 man, semi-truck crew and it was awesome. Professional, courteous, fast, friendly, approachable and all at a very competitive price.
Mayflower has been providing international cargo and relocation services for more than 30 years. At IMS Relocation, our local full-service movers have helped thousands of families and businesses relocate within the Dallas TX and Fort Worth area. We can also perform long distance moves, international moves, as well as auto transportation services for vehicles that need to be relocated and/or stored before or after the move.
I hired IMS Relocation to move my family from Dallas to Fort Worth. I have nothing but great things to say about my experience from start to finish. We hired a 4 man, semi-truck crew and it was awesome. Professional, courteous, fast, friendly, approachable and all at a very competitive price.
Services
Serving the varied moving needs of the Carrollton-Fort Worth metro area since 1991, IMS Relocation expertly handles local, long distance and international moves. Our trusted Dallas-Fort Worth, Texas moving company is owned and operated by Mike Lohner and Chris Moucka. We have built a solid reputation because of our unwavering dedication to quality and honesty.
Dallas-Fort Worth residents who have a move coming up can turn to the professionals at IMS Relocation for the exceptional moving services they need for a worry-free relocation experience. Moves have a reputation for being incredibly stressful situations defined by anxiety, lost stuff and damaged property, but it doesn't have to be that way.
Whether your interstate journey is taking you to Louisiana, Washington, Maine or any other far away state in this great nation, you can rest assured that IMS Relocation is the best mover for your job. That's because we're the best Dallas-Fort Worth mover for every job, whether that move be a few blocks down or thousands of miles away.
Just because you're staying in Texas doesn't necessarily mean your move is going to be easy. Moving from Dallas-Fort Worth to Houston or Austin may count as an "intrastate" move, but that's three plus hours of driving and hundreds of miles, longer than many interstate moves in other parts of the country.
Local moves may not seem like a big deal, but hiring the wrong company for your local move can have disastrous consequences for your belongings and your peace of mind. If you want to ensure your Dallas-Fort Worth move goes off without a hitch, IMS Relocation is the company to call. Our dedicated movers take every move seriously, whether it be moving your studio apartment's worth of stuff down the street or moving a 5,000 sq.
Reviews (21)
Dick Leflar
Apr 30, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The IMS team showed up on time on the day of our move. They were polite, very professional and wasted no time getting things done. They packed our furniture with care and took it to storage while we build our new home. I would highly recommend IMS Relocation for your moving needs!
Services: In-county removals, Storage
The IMS team showed up on time on the day of our move. They were polite, very professional and wasted no time getting things done. They packed our furniture with care and took it to storage while we build our new home. I would highly recommend IMS Relocation for your moving needs!
Services: In-county removals, Storage
Jan Revels
Mar 22, 2021
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Sarah Kovich
Feb 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Gabriel and his crew were great to work with. They went out of their way to help us during our move and make the move in easy. Thanks tot he crew! And Mine was especially responsive to our request and scheduling given we moved after our home flooded s from the winter storms! Recommend this team!
Services: Storage, Local removals, Packing/unpacking
Gabriel and his crew were great to work with. They went out of their way to help us during our move and make the move in easy. Thanks tot he crew! And Mine was especially responsive to our request and scheduling given we moved after our home flooded s from the winter storms! Recommend this team!
Services: Storage, Local removals, Packing/unpacking
Shannon Littlejohn
Feb 23, 2021
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James Gilligan
Feb 18, 2021
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Wow! Unbelievably easy move working with IMS. From the consultation to the final checklist, 100% perfect and professional. The outstanding loading crew was only topped by the unload crew. Every single item we packed showed up perfect and in the same condition as when they were loaded. The move coordinator was on it every step of the way and everything happened to the minute they said it would. Completely stress free move with IMS!
Christine Elias
Feb 16, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Used IMS to move, store and return all of the furniture in my house during a house renovation. The movers were very professional and helpful. Everyone at the company was great from the schedulers to the movers. Very informative and had great communication!
Services: Storage, Local removals, Packing/unpacking
Used IMS to move, store and return all of the furniture in my house during a house renovation. The movers were very professional and helpful. Everyone at the company was great from the schedulers to the movers. Very informative and had great communication!
Services: Storage, Local removals, Packing/unpacking
Paul Belobrajdic
Feb 15, 2021
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I couldn't give more praise to this company. During the worst cold spell in the Fort Worth area in some time, the IMS packing team came to our home and got all of our stuff packed in two days. They did this with power on and off, cold temperatures and without complaint. They set the tone for the moving team that came in on the third day and miraculously was done putting it all on the truck in one day! They gave us a day to ourselves to close on our home. The continuous power outages, cold temperatures and long hours that the IMS team endured, was amazing. They treated our items with care, our home
Clark P.
Nov 04, 2020
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Alexandra T.
Jul 22, 2020
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The packing and care with which my goods were handled was very good. Unfortunately, that is the only positive thing I can say about it. The customer service has generally been abysmal with marginal glimmers of helpfulness. When every company in the world was updating their customers on interruptions to their services during COVID, IMS couldn't have cared less waiting for me to contact them to get an update. Initially questions asked of the company regarding the procedures for my shipment were met with clipped and surly replies. This improved slightly later in the process, but finally, 5 months
Sandra K.
Oct 21, 2018
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I cannot explain the depth of gratitude I have for Mike and his team. We had water damage in our home which caused our floors both tile and hardwood to be replaced. We were blessed to meet with Mike Lohner from IMS Relocation to go over the process. He was very nice and professional. He worked well with the schedule our contractor (Richard Williams and Associates) had in place. When the decision was made to start the packing process Tony, Warner and Lucio came to our home to pack up the accessories, dishes, pictures, food etc. They took pictures of everything stored inside of the
Kevin V.
Jul 30, 2018
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Grace R.
Jun 22, 2018
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NOOO! Find someone else! No one is actually in charge of your move, meaning no one has answers when you ask "WHERE IS MY STUFF?". There are multiple middle men who don't communicate with one another, so a lot can happen without anyone knowing. Mayflower called the WRONG phone number at 3:30pm the day before my boxes and furniture were supposed to be delivered many states away from my pick-up location to say, "Ehh, not coming for another 4 days." Since that phone wasn't in use, I had to call them the morning of my delivery and ask "WHERE ARE YOU?!". My delivery
Leah G.
Apr 06, 2018
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Mike Lohner and IMS Relocation are in my opinion the Best Movers in Town! Murray Michael Lohner with IMS Relocation has moved me and several of my clients over the years! Check out video interview on Facebook detailing their services: https://www.facebook.com/jenna.ryan1/videos/10212953606297216/UzpfSTU1NTIwMTQyOToxMDE1NTM1OTAyMjI4NjQzMA/ is an interview he did explaining some of the services they offer - PAY SPECIAL Attention - to the Storage options they offer (because that's the reason for the Shout out Today!)
It's been a while since I have personally moved! Mike and his team
It's been a while since I have personally moved! Mike and his team
Paul F.
Mar 26, 2018
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Damaged several items of our furniture, driver noted items, then completely rejected our claims...spent over 20k in storage and moving expenses...Terrible customer service. They take your money but give you the standard no once they damage your furniture. I have filed a complaint with the BBB. I have also contacted my attorney to discuss next steps...Anybody considering a move should not contract with Mayflower or IMS...I will be contacting Mayflower as well. I will also be contacting the local news stations so they can broadcast what a fraud this company is. Absolutely horrific company
Megan Z.
Feb 02, 2018
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*Stole $16,000* Terrible Terrible Terrible!!!!! IMS Relocation was quick at setting up the appointment and taking our money but when I had any issues they were terrible!!!! We had a hole in the wall that was never fixed or followed up on. They also hire a 3rd party to do the Washer & Dryer and didn't take any responsibility at all with any issues with them. After they moved us in, we noticed over $16,000 of items were stolen from us. Filed a claim and no one will follow up with us on email or phone calls. Just terrible!!! Do not use this company.
Patricia W.
Mar 23, 2017
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I cannot recommend this agent for Mayflower, which is unfortunate. The pre-move and actual move experience was very good. The after-move experience is terrible. I filed a claim for 3 items damaged during the move. It has been 5 months and the claim is still not settled. The Claims Company, Estes Relocation hardly returns emails, and never returns phone calls. I was told in late January that my claim settlement would be complete by end of week, then again in late February that my claim settlement would be sent. It is now late March and no settlement has been received.
I have talked with
I have talked with
Steven K.
Nov 29, 2016
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Mikes name seems to come up a lot a real slimy sleezball. Dishonest to the core. Late pick up, late delivery, shirking responsibility. Even reported them to the useless BBB which they failed to adequately respond to and BbB still closed the case.
This was 6 years ago I can't believe they are still in business can't believe mike can sleep at night can't believe they are kept as vendors for the trucking companies. pay more if you have to not worth the effort
This was 6 years ago I can't believe they are still in business can't believe mike can sleep at night can't believe they are kept as vendors for the trucking companies. pay more if you have to not worth the effort
Zach H.
Jun 29, 2015
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Similar to other reviews posted here, I must warn against using this company. Our move has unfortunately been a complete disaster. We still do not have all of our belongings after 2.5 weeks. The company comes across well in the initial sales presentation and owner Mike Lohner tells a good story. However, none of the promises or commitments have turned out to be accurate. I have copied a complaint now filed with the BBB below. Keep in mind, we had a signed contract spelling out the contractual commitments prior to the events detailed below. Buyer be Warned!
Deceptive Trade Practices. Company has
Deceptive Trade Practices. Company has
Steven B.
Mar 19, 2015
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IMS did a pack and move after a funeral for an estate moving from Hurst Texas to both Cincinnati and Sylvania, Ohio over Christmas 2014. Professional packers, movers, driver. The final cost was even less than the quoted price because some of the furniture was lighter than expected. Honest and great customer service.
Benjamin E.
Sep 26, 2013
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I had a great experience with IMS with my move from Dallas to Houston.
Mike and his moving team arrived on time for my move and got started right away. I ordered the packing service and all my items were packaged carefully and quickly. Well worth the cost not to have to pack all my stuff myself.
The crew arrived at my new Houston address on time the next morning and got started right away. Everything was placed properly and quickly.
I was a little worried about some of my furniture and art, but everything made it in the same condition it left in. The only things that broken were the things
Mike and his moving team arrived on time for my move and got started right away. I ordered the packing service and all my items were packaged carefully and quickly. Well worth the cost not to have to pack all my stuff myself.
The crew arrived at my new Houston address on time the next morning and got started right away. Everything was placed properly and quickly.
I was a little worried about some of my furniture and art, but everything made it in the same condition it left in. The only things that broken were the things
Laura T.
Nov 17, 2010
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Only hire them if you want a lawsuit.
Gross negligence and misrepresentation on behalf of IMS Relocation / Mayflower caused severe damage to the majority of our possessions, many of which were antiques and family heirlooms.
The YouTube video that outlines their relocation procedure was completely false. Instead of arriving at the final destination in the crates as promised, they were wedged and shoved into a minivan without care. As the shipment was unloaded, it became obvious that there was extensive damage due to their packing method of cramming everything into a much too small space. Some
Gross negligence and misrepresentation on behalf of IMS Relocation / Mayflower caused severe damage to the majority of our possessions, many of which were antiques and family heirlooms.
The YouTube video that outlines their relocation procedure was completely false. Instead of arriving at the final destination in the crates as promised, they were wedged and shoved into a minivan without care. As the shipment was unloaded, it became obvious that there was extensive damage due to their packing method of cramming everything into a much too small space. Some
