SERVPRO of La Jolla strives to provide the most training and certifications for our production staff and management staff. From IICRC training to job site training, SERVPRO of La Jolla is happy to provide simply the best service and work for our clients. Recent jobs include: an entire house flood in Rancho Santa Fe.
Upon moving in, new homeowners experienced an unfortunate flood in their 6000 square foot home when their cable provider set the sprinklers off by accident. SERVPRO of La Jolla was on site within 60 minutes with two truck mounts to extract all of the water and set drying equipment. SERVPRO of La Jolla was happy to help and have their home completely restored within 5 days.
SERVPRO of La Jolla is happy to help with any water loss, fire loss, trauma cleanup, mold remediation and more. Emergency services provided around the clock! With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service.
Upon moving in, new homeowners experienced an unfortunate flood in their 6000 square foot home when their cable provider set the sprinklers off by accident. SERVPRO of La Jolla was on site within 60 minutes with two truck mounts to extract all of the water and set drying equipment. SERVPRO of La Jolla was happy to help and have their home completely restored within 5 days.
SERVPRO of La Jolla is happy to help with any water loss, fire loss, trauma cleanup, mold remediation and more. Emergency services provided around the clock! With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service.
Services
SERVPRO of La Jolla completely understands the stress and worries that are associated with any water losses, fire losses, hazardous/contaminated scene cleanup and more. The last thing any homeowner has time for is the disruption it can cause your business or home life. We specialize in quickly minimizing the interruption and make it "Like it never even happened."
When spring or winter rainstorms hit the residential and commercial properties of La Jolla, SERVPRO of La Jolla is there to help. If recent storms have caused flooding or a pipe has burst, our highly trained technicians are ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage at your La Jolla, Pacific Beach, Mission Beach, Bird Rock or Torrey Pines property.
When your La Jolla home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you'll need a caring expert to guide you through this crisis.
SERVPRO of La Jolla helps with storm events across the Nation, when we are able to. Hurricane Harvey in Texas is an example. We sent out two crews and a team leader to overlook, coordinate and help out each crew as much as possible. We mobilized our crew and plenty of equipment and supplies we needed for a minimum of three weeks in order to help homes and businesses return to pre-storm condition.
There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration.
Reviews (28)
Russel Baumgartner
Dec 07, 2021
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Suzanne Mills
Nov 26, 2021
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After water mitigation services they needed to send a sample of my flooring for insurance replacement value on 11/26/2021. I was assured it was sent, and this was confirmed on 11/29 and addressed again on 12/1. My repairs on the bedrooms cannot move forward until this step was done. When I called again 12/8 to find out why I wasn’t getting the results they informed me that they had never sent the sample in. 12 days of waiting and being misinformed are infuriating. Being displaced is stressful enough without having incompetence on top of that. Because it was all completed they had me sign completion
Sean Scott
Nov 22, 2021
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I had a flood and called ServPro of La Jolla to take care of the emergency services and dry out my home. They came out within 30 minutes with the most professional crew who took great care to protect my personal property and dryout the rooms that had been flooded. These guys and gals showed themselves to be extremely professional, kind, courteous and very organized. They showed up on time each day, kept me informed of the process and worked seamlessly with my insurance company. If I ever have to go through a flood again, I will definitely call ServPro of La Jolla. I give them 10 stars!!!
Luis Felipe S.
Nov 03, 2021
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Kevin D.
May 16, 2021
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They held my furniture hostage until I paid them in full. Servpro disassembled furniture legs from a large heavy dresser and do not know what happened to them. they can not account for my Harmon Kardon sound bar and subwoofer, they brought my TV back without a remote control, (TV can not be turned on without the remote) they can not account for my Apple Cable router, and my high speed cable modem.
I was informed they would review their inventory and warehouse and send someone out to my house the next day, that was 3 days ago.
Now when I call, they let my phone calls go to voicemail and don
I was informed they would review their inventory and warehouse and send someone out to my house the next day, that was 3 days ago.
Now when I call, they let my phone calls go to voicemail and don
Vanessa A.
Apr 21, 2021
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Thank you Servpro for helping during a stressful situation. We had a flood from the upstairs bathroom that flooded our downstairs living room.
They got my house all dried out and my favorite part was having my rugs and couches cleaned.
Flo and Leo did such a good job. They were so patient and carful with my expensive couch. They took antra time and care and it looks amazing. Thank you both for making my Day.
They got my house all dried out and my favorite part was having my rugs and couches cleaned.
Flo and Leo did such a good job. They were so patient and carful with my expensive couch. They took antra time and care and it looks amazing. Thank you both for making my Day.
Jeremy J.
Mar 17, 2021
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I'm 500 miles away with a tenant on the hospital Covid front lines fighting to save lives and a water leak from an upstairs bathroom is discovered dripping from the ceiling on to the kitchen cabinets.
Oh, and it's Thanksgiving week, the kitchen is a mess, and I make a call to home insurance for the first time.
A neighbor spoke highly of Servpro after their house flooded and kept them on for three month rehab - so I gave these folks a call.
Regardless of my chosen (more like asymmetric) communication channel (email, phone call, text, or meeting in person) - the team was responsive
Oh, and it's Thanksgiving week, the kitchen is a mess, and I make a call to home insurance for the first time.
A neighbor spoke highly of Servpro after their house flooded and kept them on for three month rehab - so I gave these folks a call.
Regardless of my chosen (more like asymmetric) communication channel (email, phone call, text, or meeting in person) - the team was responsive
Alma C.
Feb 09, 2021
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I have to give kudos to Francisco and Adrian Esquivel and Gustavo Lopez and Jesus Burgos the great customer service and assistance provided. They went above and beyond my expectation Francisco went as far as to ensure all small or big items were taken care off correctly. He has a great crew and leads them well, my full recommendation.
Patty D.
Dec 16, 2020
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Pt
Nov 26, 2020
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After a slab pipe burst and caused water damage to a third of our house, Kyle and Joe coordinated a great repair! They not only supplied estimates to Safeco for the repairs, but helped coordinate all repairs including moving, flooring, and plumbing teams. Kyle in particular was always responsive to numerous texts and calls, ready with helpful answers to questions. Good customer service is all about listening and understanding your customers — thank you Kyle, Joe, and ServPro for putting our house back together again!
Cristina Garcia
Nov 16, 2020
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My name is Cristina. I had a water pipe leak in my garage wall with water damage in the garage, walls & bathroom. Servpro agent BENNY was my service man & was superb. He was very outstanding, friendly, knowledgeable, courteous & helpful. He did inspections & everything needed to pin point all the issues throughout. He set up fans to dry all the water damage. He was very precise, detailed & did an amazing job from start to finish. I recommend BENNY to everyone for any household issues & services that Servpro has to offer. I give BENNY a.m A+, 100 stars. Sincerely a very happy customer❣
Yours
Yours
Ward Fitzpatrick
Oct 11, 2020
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I recommend Servpro 5 stars. Benny's was the lead tech, he went above and beyond the call of duty and responded to my emergency in less than an hour. He and his crew pumped 2 feet of water out of my basement then set up a drying system which got rid of the excess moisture. He and Servpro accommodated my schedule and came to pickup the equipment on my schedule.
Many thanks to La Jolla Servpro and Benny. I hope I don't need them again but if I do I will call them again immediately and so should you. WF
Many thanks to La Jolla Servpro and Benny. I hope I don't need them again but if I do I will call them again immediately and so should you. WF
Judy X.
Oct 08, 2020
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I feel so blessed to know ServPro La Jolla! Joe and Benny helped me to take care my relative's water damage disaster last Summer with job done professionally and thoroughly! Yesterday I called Joe again, since my unit in Plaza Square suddenly had bathtub leak last Saturday, there's some water dripped through the downstairs ceiling light fixture when it's filled water up to the leaking spot, fortunately it's noticed immediately, however, the worry about growth of mold bothers me so much, I feel the urge to get a professional to check it out! Joe returned my call promptly and
Vinncent N.
Oct 02, 2020
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I recently had to use Servpro for a leak that happened in my unit. I had no idea how the process would be, but I was pleasantly surprised.
Joe was the project manager and was seriously on top of everything. He may be the most attentive person that I've ever worked with. He immediately responds to everything that I send. At the beginning of the repairs, I told him that we had a very strict deadline as I was going to be leaving on vacation. He did everything in his power to get the job done.
The employees that worked on the project were Adrian Esquivel, Francisco Esquivel, Jesus Burgos,
Joe was the project manager and was seriously on top of everything. He may be the most attentive person that I've ever worked with. He immediately responds to everything that I send. At the beginning of the repairs, I told him that we had a very strict deadline as I was going to be leaving on vacation. He did everything in his power to get the job done.
The employees that worked on the project were Adrian Esquivel, Francisco Esquivel, Jesus Burgos,
Dj B.
Sep 23, 2020
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Dale S.
Aug 30, 2020
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Wow, what a professional experience. We had water damage and they arrived the same day and went to work to get rid of the damaged materials. They surgically removed the materials and kept me appraised of what was being done. Although I don't want to have this happen again but if we do I will definitely call them. Special shout out to Benny Dorado for his proactive management of the project. Thank you!
Ream J.
Aug 24, 2020
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Julie C.
Jul 30, 2020
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Had a great experiencing working with Servpro/Darryl Williams - water damage after a remodeling project. Drain pipe leaked into the neighbor, my downstairs (kitchen cabinet) for about a week before neighbor noticed in her living room carpet.
Darryl was able to explain the details, processes and steps along this entire "journey". Drying, coordinating/getting lead/asbestos testing and demolition.
Thank You for sending your experienced person who has been doing this for a long time. I felt safe and confident every step along the way and surprised my stress was so low (even during
Darryl was able to explain the details, processes and steps along this entire "journey". Drying, coordinating/getting lead/asbestos testing and demolition.
Thank You for sending your experienced person who has been doing this for a long time. I felt safe and confident every step along the way and surprised my stress was so low (even during
Glenna E.
Jul 02, 2020
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We had a pipe leak in our attic and the water leaked from ceiling into walls and out through our garage. Our insurance company had ServPro come out to pack up our garage and store everything. Was a little apprehensive of the company's they chose at first, but I have to say that I was quite impressed with the quality of service and professionalism of the people on the job. So polite, detailed and hardworking. Thank you to Gage, Alex, Mariam and Michael for taking such good care of us. I will definitely use y'all again.
Bianca D.
Jun 13, 2020
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I had a major flood happen in the apartment complex my family rents. After calling around I finally found a company that is great in price and excellent in customer service. I spoke with Anna-Beth who was knowledgeable and was able to answer all my questions and concerns. Very professional with a job well done. Hopefully I never have to deal with something like this again, but if I do I will definitely be calling here.
Alberto T.
Jun 12, 2020
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I spoke to some lady name Annabeth. moving forward she was really helpful with providing me with quotes to get my business cleaned up for Covid. Usually with businesses like these I feel like I get rushed and I don't get the full experience or I get unnecessary information but Annabeth was really professional and made me feel comfortable, again thank you Annabeth even though I was asking a lot of questions you were able to answer them all.
Don Farnsworth
Jun 09, 2020
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I used Servpro of LaJolla for flood damage repairs as well as storage of my contents. This was an exhaustive job, and I am very pleased with the entire process. They interfaced well with my Insurance Company, State Farm (they were also excellent), and always knew who I was and were very helpful. Armando was my main contact and always let me know how concerned he was that everything went well. They were careful with my furnishings, wrapped them in blankets etc etc. Thank you Armando and the entire Servpro team!
Joshua S.
Jun 03, 2020
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Thank you Servpro! To Aana-beth i really appreciate you taking the time and patience to guide me on how to go about getting our offices ready to open after this pandemic. Out of every company i called NO ONE i repeat no one took the time or just some empathy to understand what we where dealing with its all about Getting people in and out! NOT HERE! She took the time to help me find the right specialist and the right service!!
Robin Fekete
May 18, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Kristina Miller set up a COVID office cleaning and her team was professional and did a great job. I would highly recommend using them! Kristina was kind and has amazing customer service and answered all my questions about the process. Thank you!
Kristina Miller set up a COVID office cleaning and her team was professional and did a great job. I would highly recommend using them! Kristina was kind and has amazing customer service and answered all my questions about the process. Thank you!
Barbara B.
Feb 01, 2020
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Benny at ServPro made an unpleasant situation manageable. As a realtor I sometimes step in when there is an emergency. My client's tenants were out of town for the holidays. The next door neighbor contacted me that there may be a water leak as water was seeping into his place. I went in the tenants' unit and the carpet was so wet! The next door neighbor had dealt with this franchise previously when his water heater leaked and recommended this ServPro. I dealt with Benny who was great to deal with, always helpful and responsive!
It's really important that you choose the right
It's really important that you choose the right
David Ni
Sep 20, 2019
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Mel D.
Jan 05, 2019
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When you are in a bad situation it really takes a lot for someone to make you feel calm, relives and confident that things will be back in order. My moms house suffered a slab leak and Benny from servpro showed up that evening! He is the most well mannered, polite and helpful person we could have asked for. He explained the process of not only the dry out services but the fact that we needed lead/ asbestos testing, that process to remove it.....a little bit of a mild issue :-/ and the fact that our walk had to be torn out....which meant no bathroom access. Benny kept in contact with myself and
Lori Shuman
Sep 19, 2018
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A supply line to the toliet tank burst and flowed for 5 hours allowing water to cover every surface of my floor throughout the house. Servpro was recommended by my State Farm Insurance company. I called on a Sunday at 6pm. Within 30 minutes Benny arrived. He quickly found the source and got to work setting me a ease. Benny and his supervisor Roger were amazing, thank you both so much! Benny kept me informed of every step with daily updates. It took a week of drying with heaters and dehumidifiers so mold did not become an issue.
A big thank you to Flo too, who showed up to do a pack out solo and
A big thank you to Flo too, who showed up to do a pack out solo and
