Customers in and around Spokane, WA have been welcoming Banner Furnace & Fuel into their homes since 1924. We invite you to learn more about our full service company because we want to be your Home Comfort Specialists! Your comfort is our mission - from new gas and oil furnaces, to air conditioning systems that stand the test of time.
We are Spokane's most established HVAC company. We are also the Inland Northwest's leading supplier of home heating oil and propane. Banner Furnace and Fuel has been heating and cooling homes in the Spokane area since 1924! Our mission is total home comfort. We deliver fuel, install new furnaces and air conditioners and service all makes and models.
We have a fully staffed commercial division that handles bulk fueling, HVAC, complete design and retrofit. Banner installs everything from natural gas and oil, to forced air furnaces and steam boilers. Banner Furnace & Fuel offers unmatched service in the home heating and cooling industry. That means you can call on us with confidence.
We are Spokane's most established HVAC company. We are also the Inland Northwest's leading supplier of home heating oil and propane. Banner Furnace and Fuel has been heating and cooling homes in the Spokane area since 1924! Our mission is total home comfort. We deliver fuel, install new furnaces and air conditioners and service all makes and models.
We have a fully staffed commercial division that handles bulk fueling, HVAC, complete design and retrofit. Banner installs everything from natural gas and oil, to forced air furnaces and steam boilers. Banner Furnace & Fuel offers unmatched service in the home heating and cooling industry. That means you can call on us with confidence.
Services
Banner Furnace and Fuel, in Spokane, Washington has been the leader in total home comfort since our beginning in 1924. While the technology of heating and cooling has changed over the decades, our commitment to customer service has never wavered. From furnace and air conditioning installation, to HVAC service and repair and fuel delivery, we are proud of our respected reputation.
Banner does much more than deliver heating oil! We are also Spokane's only propane company that does it all - from setting your tank, delivering your propane and installing the equipment to burn it. When it comes to Residential HVAC service, we have you covered from start to finish. We also have a fully staffed and equipped sheet metal shop, working hand-in-hand with our large Equipment Sales and Installation Departments.
Are you looking for a new furnace? You've come to the right place. Our experienced team can order and install most furnaces. We've been standing by our products for over 90 years, so rest assured if you need service or repair over the lifetime of the furnace, we will be there. We can help you determine if your furnace needs repair, or if it's time to replace it with a new one.
With such a wide variety of options these days, there should be no reason to suffer through Spokane's hot summers without air conditioning. From traditional A/C units, to heat pumps and ductless mini-splits, we have a solution for every space and every budget. We use only the best equipment available on the market from leading manufacturers such as Lennox, Goodman, Daikin and Mitsubishi.
Heat pumps are the most efficient cooling systems available. Instead of simply producing cool air like a typical furnace or air conditioner, a heat pump provides year-round comfort by transferring heat from one source to another. The result is a more energy efficient system as compared to a typical electric, gas, oil or propane system.
Reviews (22)
Yuri I.
Nov 28, 2021
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Don't waste your time or money on Banner. We used them for almost a year and had nothing but problems. We were on their Keep Fill program and ran out twice. Most recently on Thanksgiving weekend with a house full of family and even though their website says "24/7 emergency services" they refused to come out....even though it was their fault we ran out. That's the point of a Keep Fill, so we don't have to worry about dealing with it. Now it's 30 degrees and we don't have heat or hot water. Take your business somewhere else.
Bj Kaeding
Oct 26, 2021
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Molly Clawson
Oct 17, 2021
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Banner Fuel is a top notch business. The people who answer phones are friendly and professional. I feel like a valued costumer! The workers who come into our home are informative, friendly and extremely helpful in explaining and helping me to understand the process. They do awesome work. I would recommend this business to everybody! You will not be disappointed!
Kpg
Sep 20, 2021
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Positive: Professionalism, Quality, Responsiveness
Mary Kay was GREAT on the phone. Furnace kaput. (3 other companies wouldn't come over or wouldn't come quickly). I trusted Jeremy at once. He diagnosed and fixed and I was relieved at the price: great value.
I am THRILLED and will only use Banner from here on out.
Mary Kay was GREAT on the phone. Furnace kaput. (3 other companies wouldn't come over or wouldn't come quickly). I trusted Jeremy at once. He diagnosed and fixed and I was relieved at the price: great value.
I am THRILLED and will only use Banner from here on out.
Barbara Hanson
Aug 24, 2021
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Katherine McLean
Aug 19, 2021
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Young lady at the front desk was new, but she knew exactly who to ask if she had a question. She paid attention. She was quite competent to handle the job and was a quick learner. The gentleman that I'd talked to earlier on the phone was on top of the answers to my questions and gave me timely and accurate information.
Herman Marchetti
Jul 26, 2021
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Air conditioner went out on 110 degree day
Called another service and they were four days out. Banner was recommended and they showed the next day. Shawn was awesome, taught me some things I didn't know, and no repairs were made. He wrote it off as courtesy call at no charge. What great service...! Will call them again any problems in the future. Banner ROCKS...! THANK YOU! Herman Marchetti
Called another service and they were four days out. Banner was recommended and they showed the next day. Shawn was awesome, taught me some things I didn't know, and no repairs were made. He wrote it off as courtesy call at no charge. What great service...! Will call them again any problems in the future. Banner ROCKS...! THANK YOU! Herman Marchetti
Ann K.
Dec 29, 2020
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Our furnace died Christmas Eve and after calling several places, a friend of mine recommended Banner Furnace and Fuel. Bryan came out after close of business on Christmas Eve when he should have been home with his family. That meant so much to us. We needed a new motor that he couldn't get till Monday so we hunkered down with heaters and blankets. He got the motor and installed it on Monday. He is so fast and efficient and caring. We love him!! Banner Furnace & Fuel is our new heating company. They are awesome!!
Jamie C.
Jul 27, 2020
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Travis R.
Jul 24, 2020
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These guys are awesome! Dayton came out to fix our A/C today, what a nice guy and fixed us up super fast and inexpensively.
He was knowledgeable and efficient, had a hunch what was going on and sure enough that was it. He had our A/C unit back online within an hour!!!
He also shared some recommendations to help keep it healthy in the future (like actually changing the filter and cutting away bushes from the outside unit, lol) Yeah that was my bad but he nicely reminded me.
Great peeps, highly recommend. :)
He was knowledgeable and efficient, had a hunch what was going on and sure enough that was it. He had our A/C unit back online within an hour!!!
He also shared some recommendations to help keep it healthy in the future (like actually changing the filter and cutting away bushes from the outside unit, lol) Yeah that was my bad but he nicely reminded me.
Great peeps, highly recommend. :)
Jay C.
Mar 07, 2019
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Ed W.
Jan 27, 2019
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Problem was furnace blower never shut off. Went 24/7. Banner sent a tech out and he checked the system out and during that time the blower went off. Said maybe it was a relay on control board that was intermittent. Right after he left the blower went back on and stayed on. Same tech came back and couldn't figure it out. They sent another tech and he said maybe an intermittent relay on control board. It started working again 24/7. I called them and said to but a new board in!! They said they would have to order it. Same tech came back and put in the new board. Has worked ok since. 4 trips,
Sarah S.
Dec 27, 2018
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I was driving behind a Banner van on my way home from work and the driver was swerving like crazy, almost wrecking the van multiple times. I called Banner to inform them of the driver, but the woman who answered just replied "okay.." and really couldn't have seemed to care less. So I said "okay, wow, you really don't seem to care.." and then she hung up. Thanks for watching out for us, Banner!
Judy B.
Aug 02, 2018
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Wish my husband would of checked reviews from other customers before choosing Bannar. Had a huge tank delivered and hooked up on a Monday but now they can't fill til Friday? And they can't tell me what time their coming? And no it wasn't held up by inspection. Need propane for COOKING among other things here, got a family to take care of. Will never refer this company. Do your research and ask a lot of questions before you use them.
Marie F.
Jul 25, 2018
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Jordan S.
Nov 24, 2017
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I would give negative stars if I could!!
I am so furious right now!!
$200 for a $4 part and fifteen minutes of labor??!!
They didn't have the correct part when they first showed up. So they had to come back.
When they came back they charged me for an additional trip and additional labor.
So double trip charge and double labor charge because THEY didn't have the correct part????
Will never use this company again. Making a bbb complaint to try and recoup the $95 that they stole from my fiancé....yes I was at work so my fiancé had to meet them there....clearly took advantage of
I am so furious right now!!
$200 for a $4 part and fifteen minutes of labor??!!
They didn't have the correct part when they first showed up. So they had to come back.
When they came back they charged me for an additional trip and additional labor.
So double trip charge and double labor charge because THEY didn't have the correct part????
Will never use this company again. Making a bbb complaint to try and recoup the $95 that they stole from my fiancé....yes I was at work so my fiancé had to meet them there....clearly took advantage of
Carl S.
Apr 28, 2017
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Had a new furnace and air conditioner installed by Banner a few years ago. We felt like we got a good price and had all questions answered. The installers were on time, clean, polite, and did a great job.
One piece for the AC couldn't be completed until spring. Banner came out without us having to remind them and took care of it. This was absolutely the best possible service, equipment, and price we could have hoped for. Thanks, Banner.
Update:
I booked a duct cleaning for our home. The technician was great! He was very polite, considerate of our home and did a very good job. It's
One piece for the AC couldn't be completed until spring. Banner came out without us having to remind them and took care of it. This was absolutely the best possible service, equipment, and price we could have hoped for. Thanks, Banner.
Update:
I booked a duct cleaning for our home. The technician was great! He was very polite, considerate of our home and did a very good job. It's
Mary H.
Jan 08, 2017
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Would give 0 stars if possible. Ran out of oil for our furnace Friday night. We call the EMERGENCY line, no answer, twice. Then call the normal line. They say they can't come out until Monday, since we're not on their monthly charge thing. Came home to a 40 below house, and as they claim to have "emergency" services we will be FREEZING for the rest of the weekend. Not only that, but insanely the minimum is $260 for 100 gallons. Insane. Should probably take your "emergency services" claim off of your website since you couldn't help us in an emergency anyways.
Cathy C.
Aug 16, 2014
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Phoned on Thursday, and tech was here on Friday! Ryan was on time and thorough. He identified our AC problem within 5 minutes of arrival. He reviewed options for correction then implemented. This is after we went thru the heat of the summer with no AC after attempting to use a different vendor (see my review on Norco). Additionally, Ryan took the time to instruct us on PM procedures. We are Banner fans now!
M. B.
Jul 13, 2011
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Banner generally has very good and fast service. They are careful to explain the costs ahead of time, too. The only problem I've ever had is that in fixing the furnace last winter, the repairman disconnected the wires to the central A/C unit and never reconnected them. It took a $100 service call from another company to discover the problem when the A/C did not turn on this summer.
Eric S.
Nov 03, 2010
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Alyssa A.
Apr 13, 2010
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I called Banner when I had an emergency furnace issue and the company who installed the furnace couldn't be reached.
First off, they were a good deal cheaper than the other company and when I started telling the technician about the problem over the phone he offered to walk me through some possible fixes first to save me the cost of an in-home visit.
We ended up getting our problem resolved without a technician coming out to the house and they were so helpful and friendly on the phone. Now that's the kind of customer service I can rave about.
First off, they were a good deal cheaper than the other company and when I started telling the technician about the problem over the phone he offered to walk me through some possible fixes first to save me the cost of an in-home visit.
We ended up getting our problem resolved without a technician coming out to the house and they were so helpful and friendly on the phone. Now that's the kind of customer service I can rave about.
