We're Ohio's leader for residential appliance repair for refrigerators, ovens, ranges, dishwashers, ice makers, washers, dryers, and more. Isn't it funny that we don't realize how much we rely on our appliances until they stop working? At Capital City Appliance Service, we know the frustration that results from broken-down appliances, which is why we're here to make sure your appliances are working well.
With the chaos of life, you deserve to be well-equipped with appliances in full working order. Our honest, experienced appliance repair Columbus technicians are at your service to make sure this happens! Many repairmen may realize upon a visit to your residence that your appliance is not actually broken and still capitalize on the opportunity to charge you.
We do not operate this way. Our honest team will always troubleshoot your appliance before attempting any repairs to ensure that our service is warranted. Our values are what have made us a local appliance repair Dublin and Columbus, OH favorite.
With the chaos of life, you deserve to be well-equipped with appliances in full working order. Our honest, experienced appliance repair Columbus technicians are at your service to make sure this happens! Many repairmen may realize upon a visit to your residence that your appliance is not actually broken and still capitalize on the opportunity to charge you.
We do not operate this way. Our honest team will always troubleshoot your appliance before attempting any repairs to ensure that our service is warranted. Our values are what have made us a local appliance repair Dublin and Columbus, OH favorite.
Services
In 1968, Capital City Appliance Service, Inc. was founded by the Brownfield brothers. The two-man operation sold used appliances and parts and ran service calls at their East Fifth Avenue location. The following year, the company moved to West Third Avenue in Grandview, where they remained for 29 years.
When you are seeking the advice and service of knowledgeable technicians, let Capital City Appliance Service, Inc. be the team you trust. With more than 40 years in the industry, our company can handle just about any appliance service you require and we'll do it at a price you'll be happy with. No two customers are alike.
Have you ever considered how much refrigerators do to protect your family's health? They keep your food within a safe temperature zone so it's safe to eat when you're ready for it. Can you imagine life without a refrigerator? Having to buy food every day because there's no way to preserve it for the next day would be an extreme inconvenience.
Freezers offer similar conveniences and advantages as your refrigerator. They allow you to keep food for prolonged periods of time, prepare meals ahead of time, build a food storage and more. When they stay within the correct temperature range, zero degrees Fahrenheit or below, they thwart the growth of bacteria and allow you to save excess food.
Reviews (19)
Jose Melara
Dec 30, 2021
Report
Had us waiting for close to 4 months of them trying to service our washer and each time the technician says it’s working and he rushes out without making sure with someone in the house that it’s working. Kept making snarky remarks about that he is tired of coming out to service our washer. We have complained to the phone number and the lady just says to contact Maytag if we aren’t happy with their service. Will never look to them to try and service our equipment again. STAY AWAY!!!
Melinda
Dec 28, 2021
Report
Brian Miller
Dec 24, 2021
Report
Mary Rossi
Dec 12, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was lucky enough to have them come out 1 day after I called. Our service man, Jerry, was nice, professional and very knowledgeable about the problem. He had it fixed in no time. Very pleasant experience. Definitely my go to repair company!! Great experience.
Service: Microwave repair
I was lucky enough to have them come out 1 day after I called. Our service man, Jerry, was nice, professional and very knowledgeable about the problem. He had it fixed in no time. Very pleasant experience. Definitely my go to repair company!! Great experience.
Service: Microwave repair
Melinda Nenning
Dec 05, 2021
Report
We booked a service appointment through KitchenAid when our wall oven failed. The technician turned on the oven, looked at the error code, and told us there was nothing he could do because the part is no longer made. He did not even open the oven door. We pressed for several minutes for more information and potential remedies, but he was dismissive and finally said he "could open it up and play around with the wires to make you feel better." He was here and gone in 5 minutes. Since I provided the error code and serial number when I made the appointment, this diagnosis could have been made without
Scott Farrar
Nov 06, 2021
Report
Had issues with a vibration on my brand new Whirlpool refrigerator. Tried getting though to Whirlpool several times before I was told by the phone rep that they could not find a service technician close to Logan OH. Took almost two weeks before I received a call from Capital City Appliance. They scheduled me for the upcoming Friday. The technician Randy was on time, prepared, and fixed the problem. I was very happy with their service and professionalism.
Erica Nelson
Oct 31, 2021
Report
Randy, the repairman has come out twice due to my ice maker not working. Randy did not have the good sense to check and see if the dispenser wasn’t working properly the first and second visit. My 19 year old daughter had to prompt him to check the dispenser. Randy spent a whole 20 seconds diagnosing to tell me the motor isn’t working. I feel had that this company has taken over $130 dollars for this type of service. I complained to management and the complaint had also fallen on deaf ears. If you don’t want to be frustrated with poor customer service and workers with mediocre skills. Please
Terri Berry
Oct 31, 2021
Report
Critical: Professionalism
Got this company name as a referral from a colleague to have my refrigerator checked for pending issue. Couldn't even get pass Nikki who took my initial call - not an ounce of customer service skill from this person - didn't answer my question...sounded more like a tired script. No thank you!
Got this company name as a referral from a colleague to have my refrigerator checked for pending issue. Couldn't even get pass Nikki who took my initial call - not an ounce of customer service skill from this person - didn't answer my question...sounded more like a tired script. No thank you!
Skrotey McJohnson
Oct 04, 2021
Report
Moved into a brand new home, my fridge isn't working properly. Whirlpool sends these clowns to service my appliance. The tech tells me he can't fix it because the line is frozen and I need to thaw it out for a few hours. As soon as he leaves, the fridge makes one tray of ice then not again. I thaw out the fridge, at great expense as I have a family of 5 and we don't own more than 1 cooler. I thawed the fridge, and called back for service again because that didn't work. Whirlpool scheduled the appointment for the next Monday. I got a text from capital city that they only make service calls on Tuesday
Bruce Bennett
Sep 03, 2021
Report
Andrew Onderko
Sep 01, 2021
Report
Destiny Pretty Pressed
Aug 27, 2021
Report
Stephanie Adkins
Aug 04, 2021
Report
Bad customer service. I was told my washer would be delivered and hooked up in two weeks and I was put on the schedule. Then my washer for delivered by the warranty company so I called them and they told me I would have to wait another 15 days for it to be hooked up. I had been without a washer for 2 months! And I was told I was on the schedule… 2 weeks prior to that! my broke washer had been sitting in my apartment for 2 months full of water, black mold had developed along with gnats and Jill told me basically so what I had to wait another 15 days. I asked her to speak with her manager
Jason Frabott
Jul 20, 2021
Report
I called & made an appointment for after 4pm. I was called on the day of the appointment at 1pm, & was told that he could be at my house in 20 minutes. I told him that I was at work, & couldn’t make it, he said sorry. I then talked to a manager when I got home, & she told me the same thing. They can’t guarantee me a time, only a three hour window! Really?! How does this company stay in business?! It boggles my mind! The customer is always right! A business should cater to the customer, not the other way around!
Joy Brazil Stachura
Jul 07, 2021
Report
Dorman Olson
Jun 24, 2021
Report
The tech in my area had a death in the family and now they want to move the repair of my GE refrigerator out another 4 days. I asked both Misty in Customer Service and Terry the Office Mgr if they could ask a tech from another area to come if I offered a $100 cash tip for going out of the way to help. All I received was a flat "NO". They would not even ask another tech. Terry was especially rude with me. Lowe's needs to contract with a repair company that understands the concept of customer service.
Dee Dee Morrison
May 11, 2021
Report
Changed my appt 3 times on me. then told me hey will not work with me on what days they can be in my area. I asked to speak with a supervisor 4 times. I finally get transferred only to be told I had been speaking to an owner originally. if she had said that instead of playing the "no supervisor here" game, things would have gone a lot differently. I will not use their service ever. I am currently talking to kitchenaid about how they treated me.
Matt Woods
May 07, 2021
Report
Scheduled an appointment for 2pm to 5pm.... they called and said they would be early, my wife stated they could not come until 2pm, they were rude and said ok, then went ahead showed up at 1:15pm.... was rude to my wife when she said they couldn’t be their and fix our washer until 2 as she had previously stated due to our schedule...she had to… leave immediately to get the kids from school... they were rude again slammed there doors and left without calling/communicating... we left early from work so this could be done from 2-5 per their schedule... called to see if they were returning
Jaarica Rochelle
Dec 22, 2020
Report
Their customer service is less than stellar keeping it mildly. They were contacted per my washer and dryer warranty and refused to do the work because they stated that I was using the washer fir commercial use. When I told them I could provide receipts of the fallacy of that statement, they refused to take them and then sent me a bill for $85 which… I refuse to pay. I have a warranty!! I am not using my unit for commercial use and have receipts to prove as much. To send something to my credit bureau because you refuse to do the work is just extremely unprofessional to me. When called several
