After five years of performance as promised, I wanted to write and let you know that we are still completely satisfied with the metal roof you installed. Not only has the roof live up to high expectations, but the odd corner where the garage meets the house has not had a leak.
You not only correctly identified that it would be a problem area before you completed the original estimate, you stepped up and had your crew stick with it until the last leak was addressed.We were both impressed with that type of commitment to a project, especially when the November weather was getting ugly.
In addition, you were the only contractor from whom we received an estimate that properly identified that issue. It has been comforting to know that you stand strongly behind your work, as evidenced by your showing up for the annual inspection without our having to lift a finger. We will continue to recommend you to anyone who is looking to install a metal roof.
You not only correctly identified that it would be a problem area before you completed the original estimate, you stepped up and had your crew stick with it until the last leak was addressed.We were both impressed with that type of commitment to a project, especially when the November weather was getting ugly.
In addition, you were the only contractor from whom we received an estimate that properly identified that issue. It has been comforting to know that you stand strongly behind your work, as evidenced by your showing up for the annual inspection without our having to lift a finger. We will continue to recommend you to anyone who is looking to install a metal roof.
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