You can be sure the price you're paying for repairs, maintenance or new equipment installation is a fair price in your local market. Our offices are open during regular business hours, but you will always speak to a real person if you have an after-hours no-air or no-heat emergency! Dor-Mar is one of the highest rated HVAC contractors in Bexley Ohio.
In business since 1962, we consider our customers the most important part of our business, and it shows in our online ratings. An HVAC contractor is a business whose service technicians are tasked with installing, maintaining, and repairing heating, ventilation and air conditioning systems. In the state of Ohio, a professional license is required for a company to perform these services.
One of our primary services is to serve Central Ohio's needs as a Heating Contractor. The job of a heating contractor is to install, repair and maintain heaters, ventilation systems, and air conditioners. This includes associated equipment like ductwork, thermostats, furnaces, heat pumps and boilers.
In business since 1962, we consider our customers the most important part of our business, and it shows in our online ratings. An HVAC contractor is a business whose service technicians are tasked with installing, maintaining, and repairing heating, ventilation and air conditioning systems. In the state of Ohio, a professional license is required for a company to perform these services.
One of our primary services is to serve Central Ohio's needs as a Heating Contractor. The job of a heating contractor is to install, repair and maintain heaters, ventilation systems, and air conditioners. This includes associated equipment like ductwork, thermostats, furnaces, heat pumps and boilers.
Services
Dor-Mar Heating and Air Conditioning has been serving Newark, Columbus, Zanesville, and Lancaster, Ohio and the surrounding areas since 1962. Starting out as a small door-to-door company, Dor-Mar has grown to be one of the largest heating and cooling service companies in Ohio. Dor-Mar is family owned and operated; we hold our employees to the highest standards to ensure we provide our customers with the best HVAC service possible.
Dor-Mar Heating & Air Conditioning is your best source for Heating, Cooling, and Hot Water products and services in Central Ohio. Just like your car, or like any other complex mechanical system, your home's heating and cooling equipment requires routine maintenance. Check how you can SAVE and protect your investment!
Think it's time to replace your worn-out furnace, air conditioner, or heat pump? You have landed in the right place. If you're not sure about any or all of these specifications, save time and call Dor-Mar's Customer Service Team to schedule a free on-site inspection. We'll stop by, take some measurements, inspect your current equipment, and provide a written quote on the spot.
Dor-Mar Heating & Air Conditioning has been serving Newark, Columbus, Zanesville, and Lancaster, Ohio and the surrounding areas since 1962. During that time, we been asked some common questions. Here is a collection of some of the most common questions we get asked from time to time. If you don't see an answer here for your burning question, reach out to our customer service specialists by phone or web form and we'll be happy to respond.
Reviews (26)
S. E.
Dec 08, 2021
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Beware of this Company! Had an issue with my furnace. Columbia Gas had redone the gas lines in the area. Columbia Gas shut off the furnace because there was a minor leak. I called this company and was told that the furnace was old and it needed to be replaced by the only way to put it a unsure novice employee. In no way a technician. He told me this before he looked at the furnace. He quoted prices on what it would to replace the furnace. Still, at this time hadn't touched the furnace. After giving me a history lesson about my furnace, he proceeded to "look" at the furnace with a
Aaron Bryant Sr
Dec 05, 2021
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This was a Friday mid day, he was there before expected, checked everything out explained what was wrong and fixed the problem. Found what will need to be fixed at a later date and explained and made notes. He was very informative, and took pride in what he was doing. Will definitely 💯 tell folks about the experience with Dor-Mar. Very pleased.
Coop
Nov 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Chris went above and beyond, he showed me before and after pictures after each room. Went out of his way to put one part of the air duct that was coming apart back together. Was very knowledgeable , respectful all around very professional. I highly recommend Dormar and their team!
Services: Duct and vent cleaning, Cleaning
Chris went above and beyond, he showed me before and after pictures after each room. Went out of his way to put one part of the air duct that was coming apart back together. Was very knowledgeable , respectful all around very professional. I highly recommend Dormar and their team!
Services: Duct and vent cleaning, Cleaning
Clayton Seymour
Nov 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service tech was Stone G. Fantastic employee who was very knowledgeable and personable. Talked me through each step of the repair process and made me feel very confident in his work. 10/10 would recommend this company and employee for anyone needing service.
Service:Â Heating equipment repair & installation
Service tech was Stone G. Fantastic employee who was very knowledgeable and personable. Talked me through each step of the repair process and made me feel very confident in his work. 10/10 would recommend this company and employee for anyone needing service.
Service:Â Heating equipment repair & installation
Becky Stickles
Nov 22, 2021
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Christopher & Linda McWilliams
Nov 21, 2021
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Doug was very professional with all aspects of my tankless water heater install. He explained the installation process and made sure I understood everything that was going to happen. If he had questions he asked them. After the installation, they explained how to use the system, where they put the product literature and ensured the workspace was cleaned up. To be fair they left it better then they found it. I highly recommend DorMar.
Gwd
Nov 14, 2021
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Susan N.
Oct 07, 2021
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Ben Davis
Sep 21, 2021
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Stay far away from this company. I had them come to look at my ac and some duck work I needed done. Well they come out supper fast hey great. Well they tell me I need a new unit. Okay mine was old made in 1988. So the tech on site quotes me $9500 4 a 4 ton unit and simple duck work. Well I had more questions and they sent a supervisor to my house.… He trys a used car trick. Called his boss says some cheesy lines and the price drops to $8000. I ask how long I have to make the decision he says I need a answer today. So I argue and he gives me ten days on the quote. Okay well I Google the unit
Susanne Brennan
May 12, 2021
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Glen Hawks
Apr 29, 2021
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Ellie Akey
Apr 20, 2021
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Jayson W.
Dec 03, 2020
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Jon L.
Oct 06, 2020
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I have had the very unfortunate experience of using Dormar more than one time, hoping I was just getting unlucky with them. No such luck (hah). Let's break down the jobs!
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Job: Compressor Motor Replacement and Attic Duct Replacement
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Quality of work was fine, but they are without a doubt the least organized company I have ever worked with. I've never once got a call back when they said they were going to call back. I've never got an appointment scheduled
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Job: Compressor Motor Replacement and Attic Duct Replacement
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Quality of work was fine, but they are without a doubt the least organized company I have ever worked with. I've never once got a call back when they said they were going to call back. I've never got an appointment scheduled
Jon A.
Feb 12, 2020
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Fast service and needed a part that they did not have in stock. They have parts for 20 year old furnaces and newer, ours is older. Was told three days but took one. Each time I talked to anyone from the company their first concern was that I still had heat. Upon tearing it apart it was realized there was something else was causing our problem. This part was a fraction of the first and had to be ordered. A few dayS later it's fixed. About 300 less than anticipated, and had the technician for about 90 minutes total. No extra or hidden charges. Technician was very friendly and explained Everything
Leo H.
Jan 21, 2020
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When called to have someone come out they were very friendly. Seen that they had good reviews I thought it would be a pleasant experience due to my lack in HVAC knowledge, well I was WRONG. They Wanted to "fix" something that wasn't concerning and the real issue was not fully addressed. Then never called with estimate but instead got a phone call saying "hey we are on our way to put in your parts". Which was upsetting knowing that even them putting the parts that were ordered wouldn't fix and would be out more money potentially and another night relying on a space
Mark B.
Jul 08, 2019
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UPDATE: I can say with confidence that this was no simple oversight. They also, we discovered, lied about turning off the unit at the breaker before demonstrating how it "didn't work" to the homeowner, my mother. We have reported them to the Better Business Bureau. They still refuse to refund the fee for the visit -- nearly $200. I cannot stress enough just how crooked these people are.
ORIGINAL REVIEW: They are criminal. My elderly mother had them give an estimate for an AC unit that wasn't functioning. They told her she needed a new unit. She had someone else take a look
ORIGINAL REVIEW: They are criminal. My elderly mother had them give an estimate for an AC unit that wasn't functioning. They told her she needed a new unit. She had someone else take a look
Chasity B.
May 21, 2019
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Nope nope nope!
We called and were supposed to get our "free one time service call", that didn't happen. The guy came; flipped a switch and said it was the compressor and that it was $1,300 to fix. My husband said we would talk about it and let them know. He then proceeded to research what else it could be and found out it could be the capacitor. So my husband called the guy who was at the house and asked him why he didn't check that as well and just assume it was the more expensive part? The guy said he didn't check it because the part didn't look bad. We had a friend
We called and were supposed to get our "free one time service call", that didn't happen. The guy came; flipped a switch and said it was the compressor and that it was $1,300 to fix. My husband said we would talk about it and let them know. He then proceeded to research what else it could be and found out it could be the capacitor. So my husband called the guy who was at the house and asked him why he didn't check that as well and just assume it was the more expensive part? The guy said he didn't check it because the part didn't look bad. We had a friend
Kate G.
Jan 29, 2019
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Our home lost heat, early morning on Wednesday, January 23rd. My husband called Dor Mar at the open of business, that same morning at 8am. An appointment was made for the same morning. Two technicians arrived around 10am. Stevie, quickly went to work trying to start our gas fireplace in the living room. Garrett went down to the basement to diagnose our furnace problem. He was able to quickly pinpoint the cause. He informed me, that the part required is no longer manufactured. They could piggy back parts together that would fix the issue. However, he advised us to weigh the cost of the repair, the
Stephanie T.
Nov 30, 2018
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Terrible company. Dont use DorMar, go CARE if they service your area. My furnace quit and it was cold so I needed someone fast. DorMar offers same day service. They charge a $170 annual maintenance package for this service. Then any parts or additional labor charged on tip of that. Tech couldnt fix it and said someone would have to come back to rerun vent. The office said they couldnt tell me what this would cost bc they didn't know if it would be one or 2 guys and each guy is$85/hour!! So my husband fixed it. Then a month later it quit working again so i called DorMar thinking that initial
Victoria S.
Jul 03, 2018
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Tina M.
Apr 20, 2018
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Kurt K.
Jul 26, 2017
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My AC unit started making a buzzing sound & was tripping the breaker box last night around 11pm. Fearing the worst, I messaged them on Facebook to see if they can check it out. The technician called around 9am and was here by 10am today. He checked a couple things and found the issue right away. My AC was up and running in less than 15 minutes and was less than $110 total. I figured I was going to have to call off work today, but turns out I wasn't even late! I can't say how much I appreciate the quick service... other companies probably would've tried to sell me a new
Robert H.
May 23, 2017
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I bought a new high efficiency Coleman furnace and air conditioner from Dor Mar. The techs arrived on time, and spent the day removing and replacing the furnace in the garage attic of my condo, and the a/c unit outside. The furnace worked perfectly, but the new a/c was defective as shipped from the factory, and had to be swapped out with another new unit. There was a glitch with the second a/c unit, it was filled with too much refrigerant, which caused the a/c to periodically shut off. A Dor Mar tech quickly diagnosed the problem, and the a/c has worked flawlessly since then.
I am happy with the
I am happy with the
Susan C.
May 13, 2017
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We bought the maintenance plan and found out our AC was leaking freon and would cost $250 a pound to fill back up (looking at $1500 to do that). We had just done this about a year and a half ago with another company, so we knew he was on track with his evaluation. The AC was about 24 years old--and we didn't want to invest more $ in it; so bought a new AC. The whole process was quick and the guys were all great. I even called Steven to see about a more expensive model that maybe had a higher efficiency rating and he said the model we were getting (Coleman) was the right size for us-
Tim T.
Mar 07, 2014
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We installed a new thermostat. Problem was, it required the unused "C" wire (common wire). I could not find where to hook it up in the furnace so I had to call them for an after hours call as we were getting cold. They gave me a 2-hour response time. It turned in to a nearly 3-hour. I had to call them back for an update. They told me it would cost $139 for an after hours call. The guy seemed kinda rude on the phone and acted like he didn't want the work, even after I told him we were freezing. He only took it after I said, "you mean there is nobody trained to hook this up?"
