Sam's service was EXCEPTIONAL EXCELLENT GREAT AWESOME SMART & EFFICIENT. He is a well oiled, fine tuned machine. From scheduling at the front end of the process, to arrival at my home and performance of the repair, (the second stage of the process) to a successful repair and payment process with a reasonable fair price, this service cannot be beat by anyone.
I have had other appliance repair done in my home by a variety of repair companies and I was impressed by Sam's having covered ALL the bases with smart well thought out business practices using a variety of tools and technologies. My dishwasher backed up, would not drain and flooded my kitchen AFTER normal business hours in the evening after supper.
I was able to text Sam's and provide details immediately and schedule repair immediately rather than waiting until the following day for customary business hours. EXPERIENCE + KNOWLEDGE was demonstrated by Sam's ability to find the problem quickly. A couple of olive pits had gotten lost in the innards of the drain pump and motor and once they were removed we were back in business in less than an hour's time.
I have had other appliance repair done in my home by a variety of repair companies and I was impressed by Sam's having covered ALL the bases with smart well thought out business practices using a variety of tools and technologies. My dishwasher backed up, would not drain and flooded my kitchen AFTER normal business hours in the evening after supper.
I was able to text Sam's and provide details immediately and schedule repair immediately rather than waiting until the following day for customary business hours. EXPERIENCE + KNOWLEDGE was demonstrated by Sam's ability to find the problem quickly. A couple of olive pits had gotten lost in the innards of the drain pump and motor and once they were removed we were back in business in less than an hour's time.
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