Our business philosophy is simple: "If we treat people right, the word gets around." This approach is the key ingredient that has kept Mr. Window growing for the past 30 years, and kept satisfied customers coming back for more as well as referring their friends, family, and neighbors to do business with Mr. Window.
Our mission is to manage a professional specialty remodeling company while providing our employees an opportunity to earn a good living and have a comfortable work environment. We strongly feel that a happy, content employee is our best assurance of building and continuing a successful business.
Our uniqueness in the marketplace is based on our personal attention towards our customers during the sales presentation, throughout the installation process, and long after with any follow-up services and specialty marketing plans.This personal and individual attention separates us from our competition.
Our mission is to manage a professional specialty remodeling company while providing our employees an opportunity to earn a good living and have a comfortable work environment. We strongly feel that a happy, content employee is our best assurance of building and continuing a successful business.
Our uniqueness in the marketplace is based on our personal attention towards our customers during the sales presentation, throughout the installation process, and long after with any follow-up services and specialty marketing plans.This personal and individual attention separates us from our competition.
Services
Although we pride ourselves on delivering great personal service, this section of the Mr. Window website is designed to be an extension of our service focus, giving us more tools to serve you better. Here you'll find the Mr. Window Service Policy, Service Request and Free Estimate forms, information about our Referral Program, and a Feedback form for Mr. Window's recent customers.
Mr. Window can give your home that great first impression with just the right door. You can select from a full line of fiberglass and steel insulated doors manufactured by Masonite, building quality doors for more than 150 years. We also carry Sunrise and Pella patio doors, and to give your doors even greater character, Mr. Window carries EMTEK, specialty door hardware.
Reviews (20)
Ron Powers
Dec 30, 2021
Report
We had 10 windows replaced on the upstairs of our house. These were complete Okna replacements, not inserts. We signed to contract in May 2021 and was told it would be 10-12 weeks. There were delays in the Okna arriving (which isn't any fault of Mr. Window). They were able to get the first four windows installed in late October, but weather prevent any more getting done. Two weeks later, they were able to get four more installed, but high winds prevented installing to two left in the attic. Finally they got the last two windows installed in the attic.
The first issue we had was a leak around one
The first issue we had was a leak around one
Jim Sheets
Nov 29, 2021
Report
Brandon Klein
Sep 24, 2021
Report
Positive: Professionalism, Quality
Joe is unequivocally one of the best in the industry! extremely professional, takes his time to answer the clients questions and provides them with all the information necessary for the client to make the best selection/option for their home. Joe is absolutely a fantastic guy and a delight to do business with!
Service:Â Window installation
Joe is unequivocally one of the best in the industry! extremely professional, takes his time to answer the clients questions and provides them with all the information necessary for the client to make the best selection/option for their home. Joe is absolutely a fantastic guy and a delight to do business with!
Service:Â Window installation
Jonathan T.
Jul 13, 2021
Report
Rajiv Huria
Apr 23, 2021
Report
We installed 16 windows and a sliding patio door. The installation was done over two days as expected. Installers were professional and friendly. The installers arrived on the days they were scheduled around 9:30 AM. I thought they would try get an earlier start. But they this done in the two days they promised. They cleaned up the site and only few minor cosmetic issues in the drywall adjacent to the windows. Windows and door are very good quality and appear to performing well, so far. We can feel the difference in the sound transmission from the outside. And we can feel that the heat transmission
Cj W.
Mar 18, 2021
Report
Tim Riley
Jan 24, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mr Window installed Sunrise Sliding Glass door this week Install crew was professional and courteous. Everything went very well from start to finish. Product quality seems very good. Would definitely recommend.
Service:Â Door installation
Mr Window installed Sunrise Sliding Glass door this week Install crew was professional and courteous. Everything went very well from start to finish. Product quality seems very good. Would definitely recommend.
Service:Â Door installation
Dustin Homan
Sep 28, 2020
Report
My wife and I weren’t prepared for our first window quote from a major, national retailer. After the sticker shock and scar from the high pressure sales pitch in our home wore off, we started searching for a local dealer. We found Mr. Window and are glad we did!
Mr. Window matched the price of our home with appropriate windows (we didn’t need top-of-the-line). They showed us multiple quotes and options and even recommended we not buy the most expensive brand.
Installation was smooth, too. Friendly installers who even replaced rotten wood they found. We would have liked for them to clean-up
Mr. Window matched the price of our home with appropriate windows (we didn’t need top-of-the-line). They showed us multiple quotes and options and even recommended we not buy the most expensive brand.
Installation was smooth, too. Friendly installers who even replaced rotten wood they found. We would have liked for them to clean-up
Peggy S.
Jul 18, 2020
Report
We love our new windows! Joe was great to work with throughout the process. Very knowledgeable, responsive and nice. He helped us make decisions without being pushy. No high pressure sales tactics at all! Great price and a great product! The installers were professional, efficient and polite. We are very happy with the service and the product.
Jason Harris
Jun 11, 2020
Report
Contracted Mr. Window to replace a glass sliding door. We interviewed five different companies and decided to go with Mr. Window because of their excellent customer service, especially the time they took to go through all of the details of the installation and describe the philosophy of their company. They spent more than 1 hour with us while every other company spent 30 minutes or less. Their price was in the ballpark of the others as well. We had a PGT hurricane proof door installed. The company kept in contact with us every step of the way. They were very responsive, courteous and communicated
Michelle Finch
Jun 08, 2020
Report
We had five windows in our house replaced by Mr. Window. The sales process was seemless and the windows are really quite nice. However, it is beyond clear that they need to hire another installation crew to help their guys out. Getting someone out to measure for the windows took multiple appointments and getting stood up as did the installation itself. On the day they actually installed, they were suppose to be here "in the afternoon", but didn't actually arrive until after 6:00p. They didn't leave our house until 8:40p. While they were here, we overheard one of the installers say that we were
Rj Wachs
May 16, 2020
Report
I got at least 5 quotes for a whole-home replacement of my windows. I'm someone who does a TON of research and I asked lots of questions of everyone.
Ultimately, I went with Mr. Window based heavily on the reviews I'd read about the quality of the Okna windows. Well above and beyond big box stores/contractor grade and much more reasonably priced than the ultra high-end names.
The crew installed 11 windows in my house in under 5 hours. Left it spotless and we a pleasure to have in the house for the day. Great peace of mind knowing that if there are issues I'll be able to rely on a local company
Ultimately, I went with Mr. Window based heavily on the reviews I'd read about the quality of the Okna windows. Well above and beyond big box stores/contractor grade and much more reasonably priced than the ultra high-end names.
The crew installed 11 windows in my house in under 5 hours. Left it spotless and we a pleasure to have in the house for the day. Great peace of mind knowing that if there are issues I'll be able to rely on a local company
Nicole M.
Aug 30, 2019
Report
We chose Mr Window over a competitor for the main reason that they do their own installations and don't sub contract it out! Over all we are very pleased with the new windows. I will say Mr Window was about $1000 more than our other option, but we still decided to use them as we wanted quality windows installed correctly, and without the hassle of dealing with subcontractors.
The only thing I think they could improve on is clean up, as I have a toddler and baby in the house and both their rooms very dusty(including their bed sheets) and I found quiet a few large wooden splinters in the floor
The only thing I think they could improve on is clean up, as I have a toddler and baby in the house and both their rooms very dusty(including their bed sheets) and I found quiet a few large wooden splinters in the floor
Christine D.
Jul 08, 2019
Report
Mr. Window replaced 13 windows in my town home. After getting several estimates for window replacement, I chose Mr Window because there was no high pressure sales pitch and Mike Sullivan listened to exactly what I could afford and what the HOA specs were. Their office immediately responded to follow-up questions and revisions to my original order. The installation process went very smoothly and professionally. There was great attention to details, such as how to remove the old windows without damaging the surrounding structure (I don't even have to repaint around the new windows). The
Katrina K.
Jul 02, 2019
Report
I decided to schedule an estimate with Mr. Window, because of the glowing reviews online. I need 16 windows replaced and asked the sales associate, Mike, for two quotes: one for the total replacement and the other priced by window. Rather than provide a typed estimate, as I expected and received from other window companies, he scrawled the estimate on the back of the brochures for the windows he recommended. Nonetheless, he was prompt about returning my phone calls and courteous when answering all my questions. After doing further research online, I selected the Sunrise Essential windows because
Eric L.
Feb 15, 2018
Report
Wow! From my very first conversation with the owner, Joe, to my last handshake with the installer, Matt, I have been more than satisfied with the service. I got 8 windows replaced for my condo this week and I instantly notice the change in airflow (or lack of) now that I have a sealed tight home. I had serious drafts coming in from all over the house due to old windows. That is gone!
I also notice my home being 80% quieter of outside noise (traffic, neighbors, dogs, barking) because of the high quality Okna windows that Joe recommended for me. I just took a nap and wasn't awoken by something
I also notice my home being 80% quieter of outside noise (traffic, neighbors, dogs, barking) because of the high quality Okna windows that Joe recommended for me. I just took a nap and wasn't awoken by something
Wm H.
Nov 15, 2016
Report
Good experience all around. Chris came out to our home, looked at old windows and issues having, non pushy very informative person, discussed various options for us, did not try to over sell anything. As he states he lets the windows sell themselves we went with Okna vinyl replacement windows; correct. An installer came out to measure windows. 5 weeks after measurements, called to make appointment for installation. They hire their own trained installers, very knowledgeable good at their craft, discussed plan and time will take to install. They cleaned up after themselves, very punctual, educated
Rohit S.
Jul 26, 2016
Report
Bart K.
Jan 04, 2015
Report
We went to Mr. window after bad experiences with two competitors. All I can say is I wished I had found them first, We had to replace a sliding glass door. Sounds simple right? After lousy service, inaccurate information and rude people coming to our house from the competition, at Mr. window we experienced extremely well informed and knowledgeable sales people, and the people who visited our home to measure and then install were professional, friendly and did quick, top notch work. After experiencing none of this from other "competitors" it appears the people at Mr. window are in
Lorenzo S.
Aug 27, 2013
Report
I contacted this company to get some information on their products and services. The gentleman I spoke with was rude and completely unhelpful. I didn't even take it to the next step of checking out their products or getting a quote due to the complete lack of customer service when talking to them on the phone. There are numerous other companies out there that can help you with your windows and care about how they treat their customers. I would suggest contacting them instead.
