With Elite Pro, you get a 5-star service from a team of professional, experienced and reliable Appliance Experts for a 3-star price. Anything broken? Leave it to us. With over 20 years of experience in appliance repair, Elite Pro knows how to fix all kinds of appliances problem of any brand. We help you save time and money by diagnosing and fixing your appliance correctly the first time.
At Elite Pro, we don't just meet your expectation - we work hard to exceed them. Give us a call at (702) 430-9200 and we will schedule you an appointment that best suits your availability. Our experienced technician will go to your house and will diagnose your appliance's problem. Once determined you will be given a quote before work begins so there are no surprises and no hidden charges.
Our technicians always keep basic and necessary appliance parts in their service van. If the right parts are available and you are happy with the price, our technician will begin the repair. If your appliance needs a new part that is unavailable and you want to order it, our technician will order it for you and schedule another appointment for its installation.
At Elite Pro, we don't just meet your expectation - we work hard to exceed them. Give us a call at (702) 430-9200 and we will schedule you an appointment that best suits your availability. Our experienced technician will go to your house and will diagnose your appliance's problem. Once determined you will be given a quote before work begins so there are no surprises and no hidden charges.
Our technicians always keep basic and necessary appliance parts in their service van. If the right parts are available and you are happy with the price, our technician will begin the repair. If your appliance needs a new part that is unavailable and you want to order it, our technician will order it for you and schedule another appointment for its installation.
Reviews (19)
Diana H.
Jan 04, 2022
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I had a claim with AHS for My washer.
Elite Pro sent me an employee that he is not even licensed. He name is Josh.
And no nothing about washers or appliances repair. Josh not even licensed.
According to Rachel the owner she hired him because he is a nice guy and has a family to support not based on his qualifications.
My washer wasn't spinning and draining it is a Samsung brand.
He came by without in advance notice just knocking on the door.
He took pic of the washer door and it has a smell of mold because it hasn't been draining and spinning.
U start the cycle at 25 than it stop at 19
Elite Pro sent me an employee that he is not even licensed. He name is Josh.
And no nothing about washers or appliances repair. Josh not even licensed.
According to Rachel the owner she hired him because he is a nice guy and has a family to support not based on his qualifications.
My washer wasn't spinning and draining it is a Samsung brand.
He came by without in advance notice just knocking on the door.
He took pic of the washer door and it has a smell of mold because it hasn't been draining and spinning.
U start the cycle at 25 than it stop at 19
Gerry W.
Dec 21, 2021
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I have a home warranty through American Home Shield (AHS) and Elite Pro Appliance Repair Service was assigned to service our Samsung Refrigerator Ice Maker. Elite Pro called to discuss the problem and to schedule an appointment. Martin, the repair technician was familiar with the Ice Maker Freezing problem and stated that he would order the repair parts.
The ice maker freezing problem is well known and there is a class action suit pending. Samsung has issued a repair bulletin but will not provide any free repair if the unit is out of warranty. This problem was repaired 18 months ago by another
The ice maker freezing problem is well known and there is a class action suit pending. Samsung has issued a repair bulletin but will not provide any free repair if the unit is out of warranty. This problem was repaired 18 months ago by another
Vicky B.
Sep 08, 2021
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Elite is contracted with my home warranty company, American Home Shield. Lucky me, I had my kitchen fridge stop working and within a week my garage fridge also died. I would give Josh, the service tech for both repairs, 5 stars. He's friendly, professional. I would give the actual company and their communication skills 2. They don't answer phones or email promptly but then will just leave a voicemail scheduling a time that they are coming out. And they don't work on weekends. Another communication fail took place when they were coming to fix my second fridge after the parts
Monique W.
Apr 25, 2021
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After opening a ticket through my home warranty company, I requested a list of providers. After reviewing their list, I looked up Elite Pro Appliance Repair Services on Yelp. It was highly rated, so, I decided to go through this company!
Totally worth it. Martin is amazing! He arrived on-site promptly and was able to diagnose the issue with the washer/dryer Maytag combo within 10 minutes. Unfortunately, due to the parts required, it was going to be a two week wait. We don't mind though! We're super happy that Elite Pro Appliance was able to figure out what was wrong with our Washer and
Totally worth it. Martin is amazing! He arrived on-site promptly and was able to diagnose the issue with the washer/dryer Maytag combo within 10 minutes. Unfortunately, due to the parts required, it was going to be a two week wait. We don't mind though! We're super happy that Elite Pro Appliance was able to figure out what was wrong with our Washer and
Lily P.
Mar 26, 2021
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I chose Elite because of a great experience I had with them about five years ago when they repaired my refrigerator. Because of that experience, I was SO committed to using them again that I didn't want to work with anyone else. I called on 2.15.21 and they sent Martin the very next day and he diagnosed the problem quickly. Martin was great and the process to that point was super smooth. After, I spent a few hours with my insurance company pleading with them to assign Elite to repair my washer but there was an administrative issue and they wouldn't so I decided to forgo insurance and
Joshua G.
Mar 18, 2021
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Multiple visits, multiple delays, multiple missed appointments (with no notification), three months without an appliance, and ultimately no resolution.
Elite Pro was the referral from my home warranty.
The first time they came out they diagnosed the problem and said they needed to order a part and would take about a week. It took three weeks for the part to come in and another week to get a repair man out.
The repair man came out, but said they needed another part and that would take another week. Again it took four weeks.
Then the fun really started. Three times they scheduled repair times
Elite Pro was the referral from my home warranty.
The first time they came out they diagnosed the problem and said they needed to order a part and would take about a week. It took three weeks for the part to come in and another week to get a repair man out.
The repair man came out, but said they needed another part and that would take another week. Again it took four weeks.
Then the fun really started. Three times they scheduled repair times
Helen M.
Jan 14, 2021
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Aide W.
Dec 10, 2020
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Hello Ronaldo,
I would appreciate the opportunity to speak to you before posting our review. I get it that your company is very new, but as your website states you "want to develop a lasting relationship with (customers) so that the next time (we) need a fix, (we) know whom to call"
We are customers assigned to you by our home warranty who have been without a washer for almost 4 weeks. We keep getting different stories from your office (if and when we are able to reach someone live) in regards to the arrival of parts, scheduling the technician and notes forwarded to the warranty company
I would appreciate the opportunity to speak to you before posting our review. I get it that your company is very new, but as your website states you "want to develop a lasting relationship with (customers) so that the next time (we) need a fix, (we) know whom to call"
We are customers assigned to you by our home warranty who have been without a washer for almost 4 weeks. We keep getting different stories from your office (if and when we are able to reach someone live) in regards to the arrival of parts, scheduling the technician and notes forwarded to the warranty company
Ella Reilly
Nov 06, 2020
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So I needed my microwave fixed and lucky enough I was able to have a company like Elite Pro work on it through my home warranty. They had the part on hand and was able to get it fixed the same day. I am not a fan of cold food so it was really an issue for me to not have my microwave work. Luckily, they got to it right away. Will definitely recommend this company to friends and family. Thanks Ronald and Rachelle for the superb communication and timeliness of service!
Carol E.
May 22, 2020
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I phoned Elite Pro because I have Home warranty and found this company extreamly punctual and courteous therefore I used them for my rental property.
The dryer had died, I set up an appointment, they arrived and determined it needed a new motor. That price was going to be about $350, I decide to buy a new one since the dryer was old.
I would highly recommend this company to anyone.
Paid a $59.95 service call.
Thanks Ronald!!
Best regards, Carol Enright
The dryer had died, I set up an appointment, they arrived and determined it needed a new motor. That price was going to be about $350, I decide to buy a new one since the dryer was old.
I would highly recommend this company to anyone.
Paid a $59.95 service call.
Thanks Ronald!!
Best regards, Carol Enright
Sam J.
Mar 25, 2020
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Below is my original review...This is my actual review now a month later I'm still having the same problem. They haven't returned any phone calls, the stove has gone completely out.. they have even sent the wrong paperwork to the home warranty company and that's what's holding things up..this started March 5th, 2020, it's now April 23rd, 2020. If the stove is plugged in it just beeps nonstop. .so we have to unplug it and light the stove with a lighter..and can not use the oven since march 5th.. (kinda makes being on lockdown a little more rough) stove is just over 2 years
William S.
Jan 10, 2020
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My Appliance, GE microwave was serviced by the technician Mardy, today Thursday, January 9, 2020. He was very professional, ask if there are any questions during the removal and repairs. He ensured all items worked prior to installing the appliance into the cabinet. And ensure the equipment heated the water was a pleasure he wanted the job completed was satisfactory
Thank you for the professionalism @ Elite Pro. My wife is happy now. Happy New Year 2020. Scott family.
Thank you for the professionalism @ Elite Pro. My wife is happy now. Happy New Year 2020. Scott family.
Ani R.
Dec 18, 2019
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I have warranty thru American home shield and I was referred to Elite pro appliance Repair last year for my refrigerator and was very satisfied with there repair and customer service.I request them again for my Dryer repair Last week even though I was assigned some other company I made sure AHS changed it over to Elite Pro.
When Mardy came to do the repair he was very professional and friendly. He answered all my questions and he had lots of knowledge. He fixed my dryer on the same day he came. He also had the part with him not having to wait for it.
I highly recommend
elite pro for all your
When Mardy came to do the repair he was very professional and friendly. He answered all my questions and he had lots of knowledge. He fixed my dryer on the same day he came. He also had the part with him not having to wait for it.
I highly recommend
elite pro for all your
Marie K.
May 09, 2019
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Excellent customer service. I was very happy with their quick scheduling and prompt arrival time. Ronald, my service technician, was very professional and knowledgeable about my broken Jenn-Air convection oven. He made sure that the right part was ordered and approved by the warranty company and confirmed that everything was completed before he left the house. I am very thankful for the level of detail and follow-through that he provided. I will definitely be using this company again. I have dealt with many appliance repair companies in this town and there are very few that provide this level
Ruth A.
Feb 02, 2019
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My 2nd time needing their service, and was so glad to know who to call! Just like the first time they were able to schedule me quickly, and just had excellent communication.
Ron arrived and had the problem diagnosed and fixed in less than 30 minutes. He is conscientious about walking in your house, friendly and easy to talk to and doesn't talk down to you.
I am really grateful for his understanding and explanation of what's going on with my machine.
YOU WANT THESE FOLKS TO COME HELP YOU OUT!
Ron arrived and had the problem diagnosed and fixed in less than 30 minutes. He is conscientious about walking in your house, friendly and easy to talk to and doesn't talk down to you.
I am really grateful for his understanding and explanation of what's going on with my machine.
YOU WANT THESE FOLKS TO COME HELP YOU OUT!
L. S.
Jan 05, 2019
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Ronald came to assess our refrigerator. With Ronalds expensive knowledge and experience he was able to diagnosis that the refrigerator needed a new condensing unit. He was able to diagnose and repair our refrigerator very efficiently. We are extremely impressed with Ronalds professional experience and extensive knowledge. Ronlad was polite and explained the problem thoroughly before repairing our refrigerator. If we need help again we will be requesting Ronald. Thank you for a great job Ronald.
Sandra A.
Oct 28, 2018
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Elizabeth Sierra
Jul 08, 2018
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I am more than pleasantly surprised by this company. I am thoroughly impressed with the outcome for my failing machine. Ronald did a run thru, checking everything on my washing machine to insure nothing was overlooked at a time when someone else left me with the most hope I could have was for it to limp along with small loads and the laundromat as back up.
Thanks to Ronald, I am now confident in my machine and it's ability to carry on as it had in the past. Ronald was friendly, professional, educational and thorough in every way. This is an excelent company,; more knowledgeable than most, that
Thanks to Ronald, I am now confident in my machine and it's ability to carry on as it had in the past. Ronald was friendly, professional, educational and thorough in every way. This is an excelent company,; more knowledgeable than most, that
Rogene A.
Sep 21, 2017
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We have a Custom Panel Kitchen Aid Refrigerator/Freezer Combo that is 12 years old and it would be approximately $12,000 to replace today.
Our refrigerator and freezer literally lost its COOL! We had to throw out everything that was in it due to spoiled food in both the refrigerator and freezer.
We called another company first and he told us the compressor was broken and it will take a month to fix because of the ordering process. Also it would run approximately $3,000.
Obviously we called for a second opinion. Elite Pro came to the rescue. I met the owner Ronald to assess the damage and he
Our refrigerator and freezer literally lost its COOL! We had to throw out everything that was in it due to spoiled food in both the refrigerator and freezer.
We called another company first and he told us the compressor was broken and it will take a month to fix because of the ordering process. Also it would run approximately $3,000.
Obviously we called for a second opinion. Elite Pro came to the rescue. I met the owner Ronald to assess the damage and he
