Crystal Cabinet Works

If your looking for a job check this place out fun environment and awesome people

Critical: Professionalism
Gives you a day in a half training and set you with someone that don’t care and don’t want to train you. Then they set you up with someone else that gives you the wrong way to do it and fires you for it. Horrible company that don’t want to train their people the right way something has to change!!!!!

We redid our cabinets about 5 years and liked them a lot. But in the last few months ORANGE SPOTS are appearing all over them. I wanted a white kitchen, not an orange one. Jim Mcmann in MN actually asked ME to send him one of the doors so he could see it. I sent tons of photos. It’s clearly a defect. I am a tiny woman w a bad arm and there is no way I could take down a heavy door and mail it. Then he said he’d send me a new one and I said yes. Now he doesn’t answer my emails or calls. These are very expensive cabinets and I will sue them if I need to. Very annoying to deal w a company w no

Positive: Professionalism, Quality
We have had our Crystal cabinets since 2003. They are still beautiful. My only problem are the hinges. Several have failed and I have not been able to find exact fit replacements. I live in Marion, I SC. The kitchen dealer is long out of business. Can Crystal help?

Cabinet wore on inside right away. Looks like wetness rubbed off coating, but just how all their cabinets we have behave. Outside coating excellent. Would not buy again. As very expensive for what we got.

It appears that Crystal sold me wood and a finish for a KITCHEN that cannot withstand water. The white finish also does not allow you to clean off things like fingerprints. Less than 3 years later it’s all cracking and has fingerprint stains and the company is not helping fix the problem. Beware!

This is what my cabinets ended up looking like after a few years. The house was built in 2007/2008. We moved in this house in 2016. This is how the cabinet fronts looked when we moved in and I was shocked due to the fact that they were not exposed to water and the most important fact that the original owner was very very particular. I had a couple new cabinet fronts installed a year ago because I took my garbage compactor out and replaced it with regular trash bins; these cabinet fronts on the garbage bins are doing the same thing. Warranty is for original owners of the house. Maybe they are counting

Having Crystal cabinets for (soon to be) 15 years (cherry / breezewood). Can't be happier with looks or craftsmanship quality. Amazed with water resisting magic they've managed to put into their finish: drips dry up without a trace. On top of that, had a tremendous experience with their customer support - thank you Jim - when needed some replacement parts to accommodate new refrigerator. If you looking for a kitchen or bath or what ever cabinets - don't hesitate: get Crystal's and you'll never regret it.

Purchased Crystal cabinets because our kitchen designer used them. Our fault. Good cabinets. Clueless customer service. Have contacted them twice for info. to no avail. But they did cash our check promptly though. Oh yeah, did not give us what we wanted in terms of design offerings. Were willing to pay for upgrades. Not trying to scam them or get something for nothing. Felt like we gave them $10k and they gave us what they wanted. There are too many quality options out there, so look elsewhere first.

We've had your cabinets in our kitchen for over ten years and love the quality of your products. Because of water damage, we wanted to replace a couple of doors and set out to purchase them. Crystal's consumer service dept. asked for a picture and measurements and then sent everything we needed right away free of charge. They couldn't have been nicer or more efficient in helping us out. A very nice experience all around. Thank You Crystal!