Welcome to Mercedes' Pools, the premier swimming pool supplier and service firm in North Texas. With our many years of service to the Dallas-Ft. We come to your residence or public facility on a regular schedule and clean, treat, and service so that the pool is in perfect working order and clarity.
We are prompt to respond to provide needed repairs to your pool and equipment so as to protect your investment and minimize your cost and inconvenience. Our vast experience in updating the look and functionality of pools and pool equipment will result in an increase in usability and value of your property and reduction of operating expenses at a surprisingly low cost.
Our contract services ensure that properties under your care are well-maintained to protect their value and assist you in your sales, inspections and closings. We are qualified and experienced in performing inspections for buyers, sellers, realtors, mortgage companies, title companies, regulatory bodies, and others who require thorough and accurate evaluations.
We are prompt to respond to provide needed repairs to your pool and equipment so as to protect your investment and minimize your cost and inconvenience. Our vast experience in updating the look and functionality of pools and pool equipment will result in an increase in usability and value of your property and reduction of operating expenses at a surprisingly low cost.
Our contract services ensure that properties under your care are well-maintained to protect their value and assist you in your sales, inspections and closings. We are qualified and experienced in performing inspections for buyers, sellers, realtors, mortgage companies, title companies, regulatory bodies, and others who require thorough and accurate evaluations.
Reviews (18)
G.
Mar 03, 2021
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We have had Mercedes Pools servicing our pool fir 2+ years and our pool has never looked so good! They stay on top of it and let us know when we need something additional. I trust them and know I can depend on them! Alicia is very nice and knowledgeable and easy to work with! I highly recommend them!
Troy Brown
Mar 03, 2021
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Positive: Professionalism, Quality, Responsiveness
Mercedes Is the best pool company around. They are very professional and know what they are doing. Had new surface done last spring and replaced skimmers. Very responsive and was done as indicated. They communicated through every step of the way. Great company and people to work with!
Mercedes Is the best pool company around. They are very professional and know what they are doing. Had new surface done last spring and replaced skimmers. Very responsive and was done as indicated. They communicated through every step of the way. Great company and people to work with!
Paul Devlin
Feb 18, 2021
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David and the Mercedes pool team looked after my pool for 4 years. In that time they replaced numerous parts of an aging system, added a heater, and kept it in great shape. More importantly, they were always available for advice and to answer questions about pool and even landscaping issues. You can hire anyone to service your pool, but with Mercedes you have a family-run company, who stand behind their work, and give valuable advice when needed. Thank-you!
John
Feb 14, 2021
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David is not only a good friend but is my #1 pool guy. Always gets the job done right & very responsive to issues that arise. I usually take care of cleaning my pool but call on David for anything else. He has been very helpful with information needed during the freezing temperatures we are having this winter or with any questions I have with normal maintenance. I highly recommend David & Mercedes Pools for any & all of your pool needs. He will take care of you & can be trusted.
Jeff Henricks
Oct 06, 2020
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Mercedes Pools completely remodeled our pool and decking. They did a fabulous job! I cannot say enough good things about this company. The customer care is outstanding. Their attention to detail was amazing. Their communication was excellent. They went above and beyond our expectations. David is extremely knowledgeable and he very patiently worked with us build a new a backyard we are thrilled about. I'm so happy we picked this company and I highly recommend them to anyone.
Carl Nicholas
Sep 05, 2020
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We have used Mercedes pool service for years to care for our pool and they have always done a great job, even going above and beyond when we have had difficulties. My husband became severely disabled almost 5 years ago,, and Dave Dixon not only has continued to care for the pool beautifully, he has communicated with us and made sure my husband was never left out of any discussions about the pool care. I can’t imagine anyone doing a better job! He has treated our pool as if it were his own, and made sure to be quickly responsive to any issues. Mercedes pools is an amazing company to deal with
William LeMasters
Aug 28, 2020
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Emery P.
Jun 16, 2020
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Mercedes Pools has been cleaning my pool for 3+ years and I couldn’t be happier with their service. They are very timely and work hard on the pool with their weekly service. When there are issues with the pool, they are always responsive and work with me to come up with an economical solution. David and Alicia are first class. I can’t recommend them highly enough if you are looking for a pool service.
Lukas Farbiak
Jun 13, 2020
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Mercedes pool service takes exceptional care of our pool. They are responsive, timely, and hardworking. Donna and Alicia are always willing to help and give advice whenever I call in, and David and Jeff are polite, honest, and helpful when they come out for maintenance/repairs. All of the staff do their best to work within the customer's budget while also meeting their needs. Highly recommended for professional and honest pool service.
H. P.
Feb 12, 2020
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I should have known from the mixed reviews, and I blame myself for giving them my business!
I asked for a one time cleaning for my pool and fixing the GFCI. They fixed the outlet, added a bunch of extra repairs (that in all honesty were needed, so no complains here), but they did not clean the pool (although they had charged me for it), instead they said I have to pay them first and then they will give me a new estimate for the cleaning.
After paying they off, they sent me a new quote for $750 just a clean the pool!! Their original estimate was... wait for it.... $85!
I asked for a one time cleaning for my pool and fixing the GFCI. They fixed the outlet, added a bunch of extra repairs (that in all honesty were needed, so no complains here), but they did not clean the pool (although they had charged me for it), instead they said I have to pay them first and then they will give me a new estimate for the cleaning.
After paying they off, they sent me a new quote for $750 just a clean the pool!! Their original estimate was... wait for it.... $85!
Matthew J.
Jan 09, 2020
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We originally hired Mercedes to be our pool cleaning service when we moved into our home. They quickly became our go-to for all things pool-related and the owner, David, has been nothing but awesome and extremely accommodating. We were sad when we found out the plaster was starting to bubble off of the inside of the pool and we would have to go through a resurfacing. (nothing to do with them, just an old pool). David really helped to walk us through the process and use this problem to create an opportunity for us to remodel the pool into something fantastic! He and his team really worked with us
Bob M.
Aug 05, 2019
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Reviewer R.
Aug 24, 2018
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When we moved into our home this summer, Mercedes was servicing the pool. We decided to try handling it ourselves. David, the owner, came out to our home to give us a lesson on our pool pump at no charge. He will be returning to label all of the pipes, again at no charge. If we ever have a problem, we will call his man. He was kind and super knowledgeable. His company handles all of the pools on our street and he knows every customer by name. This is the kind of service you wish all businesses would provide.
S. K.
Aug 24, 2018
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David does a great job! Unlike other pool companies that I have utilized in the past, he is attentive, on time, and takes care of things when requested very quickly. My pool is always beautiful. I do not have to worry about a thing, because he handles everything and I get to enjoy my pool. I dealt with terrible pool companies in the past and one caused damage and cost me a fortune. I am so thankful to have found David. I trust him, his prices are fair, and he is sincere in taking the time to explain new products to me. He seems to stay on top of the latest and greatest pool and backyard features
Jim S.
Aug 23, 2018
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I have used MPC for about 3 years now and could not be happier with their services and would definitely recommend them for all types of maintenance and "upgrades".
They have done everything from weekly service to installing an auto water fill system (you program it to add water every day when needed or can manually control when you want) that has eliminated my runoff when I forgot to turn off the filling I did previously with a slow fill garden hose.
They have done all this very professionally and at a reasonable price and on time.
They have always responded quickly when an emergency
They have done everything from weekly service to installing an auto water fill system (you program it to add water every day when needed or can manually control when you want) that has eliminated my runoff when I forgot to turn off the filling I did previously with a slow fill garden hose.
They have done all this very professionally and at a reasonable price and on time.
They have always responded quickly when an emergency
Michael H.
Apr 05, 2018
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If you looking for an over priced vendor that will try to sell you services you don't need and won't show up for regular maintenance but will lie about being there (even thought your cameras tell you they weren't) and charge you anyway you have come to the right place.
Horrible service is what you can expect with a bunch of excuses. I would recommend you choose any other vendor. Maybe a pack of goats would provide better service.
The picture shows my lawn and they tried to convince me they had been there that day to cut my grass and service my pool. Doesn't look like the
Horrible service is what you can expect with a bunch of excuses. I would recommend you choose any other vendor. Maybe a pack of goats would provide better service.
The picture shows my lawn and they tried to convince me they had been there that day to cut my grass and service my pool. Doesn't look like the
Merri P.
Dec 22, 2017
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We paid for one month of service with the understanding I must be home as we don't leave our gates unlocked. Twice they never showed, once on the day after thanksgiving they called to say "we're here" to make repairs that were scheduled two weeks earlier (one of the no-shows) but we no longer wanted them to do the work, only finish out our month of cleaning (since we had lost faith in the company). When I said we're out of town and need to have a scheduled cleaning they agreed but the following week said they did the work by jumping our fence which I find, at the very least
Jason H.
Jul 06, 2017
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They are the worst. Alicia is the rudest person I've ever talked to. She claims to be the brains of the organization, and David, (the owner), is a dumb worker bee. She calls people who don't pay on time deadbeats, and claims she doesn't have to worry about them right now because everybody has a card on file and she runs it herself. She complains that she has to do that and they are trying to implement a system that sends out emails where the customer has to pay by a certain date or they are just out because they didn't buy their supplies on the first of the month. Oh, but
