Complete peace of mind: State-of-the-art solutions for home security, energy, and home life. Emergency Response Systems, Inc. is a family owned and operated Southern California electronic security systems company based in Riverside County specializing in, Smart Home Solutions, Home Security Systems, Commercial Security Systems, and Fire Protection Systems.
With more than 37 years of experience, we have extensive knowledge and experience to protect loved ones, valuable property, and investments while utilizing the latest state-of-the-art technology in security and fire protection to detour potential threats, and quickly neutralize threats that do materialize.
Moreover, we offer the latest in smart home technology giving homeowners the ability to manage their home from mobile devices and minimize their energy consumption. We are professional in our design, installation, monitoring, and maintenance of residential and commercial security systems. To learn more about what can be done to protect your family, business, and all of their assets, please contact us.
With more than 37 years of experience, we have extensive knowledge and experience to protect loved ones, valuable property, and investments while utilizing the latest state-of-the-art technology in security and fire protection to detour potential threats, and quickly neutralize threats that do materialize.
Moreover, we offer the latest in smart home technology giving homeowners the ability to manage their home from mobile devices and minimize their energy consumption. We are professional in our design, installation, monitoring, and maintenance of residential and commercial security systems. To learn more about what can be done to protect your family, business, and all of their assets, please contact us.
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Reviews (6)
Dan & Cheri Gann
May 26, 2020
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Chris Wilson
Dec 09, 2018
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Horrible company, no business ethics! I'm going out of business, and they won't let me out of a contract that they claim someone at my company signed in 2006, which has an automatic. Renewal. However that contract was with BDL who they bought out. Now, they demand payment of $950, through June of 2018 for services that will not be rendered. No attempt to work with us, service is terrible. Just trying to scam us out of money. I recommend that you stay away.
DiAnna T.
Jul 09, 2018
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They deserve no stars. Look out for the automatic contract renewal clause in the contract. Yes, it's a trick and they will never contact you to tell you that they are "automatically" renewing your contract every year no matter how many years you've been with them. As a matter of fact, they won't ever contact you unless they think you owe them money. They have been "so called" automatically renewing my contract since 2013. They will auto renew for the rest of your life. I've been with this company for many years. The previous owner was a friend of the family and the service was outstanding. I stayed
Allen & Rachael Pryor
Jul 04, 2018
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TL;DR One star is too high a rating for this operation. DO NOT GIVE THEM YOUR MONEY
My business was broken into. I came into my building to find my alarm was still set. I called ERS and they informed me that someone would come out to look at the system. No one ever did.
Thankfully when I signed up, I opted to only contract with them for a year. This break in occurred only a few days after the anniversary. They informed me that the contract was evergreen and renews if not cancelled before the end of the contract.
Long story short, they harassed me, and sent me threatening letters from a shady
My business was broken into. I came into my building to find my alarm was still set. I called ERS and they informed me that someone would come out to look at the system. No one ever did.
Thankfully when I signed up, I opted to only contract with them for a year. This break in occurred only a few days after the anniversary. They informed me that the contract was evergreen and renews if not cancelled before the end of the contract.
Long story short, they harassed me, and sent me threatening letters from a shady
Paul Spurlock
Jul 23, 2016
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I'm with Dale, they fine print a 2 year contract if you upgrade something. I paid for the upgrade, was not told I was signing an annual contract much less a 2 year contract. Now they have sold their monitoring to another company I'm told, ADT. I upgraded my entire system with an ADT system and paying for their monitoring so it appears I'm now paying for two ADT accounts even though I no longer have the Emergency Response system installed.
Greg Trimble
Nov 04, 2015
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We've used Emergency Response for many years now at our businesses and our homes. They have the absolute best customer service and stand behind their work. You can always get a hold of someone when you're in need of help and that is really comforting when it comes to alarm systems. I'd recommend them to anyone.
