AmeriTech Air Conditioning & Heating

Couldn't be happier with the service provided by Chris Makin and his team. I had to change the date/time of my quote at least twice and Chris was flexible in allowing me to do so. He made sure to work with me to nail down a good time that I'd be available.
I had Ameritech install a zoned damper system, with additional thermostat in my two story home, and add 3 returns up stairs. Prior to the system the heating and cooling in the house was really inconsistent, now, it feels like the temp throughout the house is more consistent and heats/cools based on where the temp adjustments is needed. It's

Derick called ahead to notify me ahead of his arrival. He was professional and verified the system was not reporting any errors but could use some much needed maintenance since it's been 3 years since installation.
He performed an extensive cleaning on the system and replaced a part that was showing some wear and tear. Service was thorough and did not take long to complete but was not rushed in any way. He also provided me with some suggestions on routine maintenance to perform to keep the system working. Yet more proof why I went with Ameritech with the HVAC replacement and why I will continue

Chris was very professional and well versed in the company and the products and services that were offered. He took his time and explained the difference between the units and explained the entire process to me. He held my quote and price for 3 months and informed me of all my options. The crew came on time on the day of installation, helped me to load my old unit on to a trailer so I could recycle it myself. The crew was kind, professional and very courteous. They answered all of my questions about the installation. They also cleaned up all installation waste gave me my warranty package. The company

Positive: Professionalism, Responsiveness
Responsive service, my evaporator coil failed after barely a year of installation and they are going to come out and replace it free of charge. Quality service like that should be commended. Thank you Ameritech I truly appreciate it.
Services: AC maintenance, Installation, Repair AC

My wife left a bad review after extremely poor service, constant breakdown, and rude techs. The CEO refused service unless we took down our review. We did and called a year later and everyone refused to speak with us due to this regard. As a VP of customer experience I'm truly apalled at the lack of care for customer the CEO had. I spoke civilly with him over the phone several times and he kept harping on my wife instead of the faults of his employees.

My review is exactly the same as Bob's from 5 months ago. Some stars for initial response and courtesy. My new system was installed in March 2020 and in September 2021 the capacitor was bad. I also agree with Bob that the service call PLUS $108 to replace a capacitor (part under warrantee) is not reasonable. I inquired if the original part was new/good quality and sized correctly because nothing lasts forever but a capacitor failing at 18 months does not seem acceptable. I waited over 2 weeks and never got a response when I emailed and the agent said she would forward my inquiry to the service

I should have known the first day the sub-contractors showed up to install my new A/C unit. They damaged the first one they were installing and tried to hide it. They were trying to pull the copper line under the foundation and slipped and dented in the side of the unit. One of the techs had left his phone inside on speaker and I heard them outside talking about it. That's when I walked outside and they were quietly trying to repair the damage. They ended up going and getting another unit. I also asked them to leave the old copper as I had another use for it. They took it with them to sell as scrap

Our ac starting leaking in the middle of summer and the cost of repairs was so high we decided on a new ac installation instead. After some research I found Ameritech online and they had great reviews. I called and Chris Makin came out the same day within a few hours and he was so thorough and professional and really gave us the best options for our situation. The installation team was efficient and very professional. I would recommend 100%!

Alex came on time and temporarily fixed my A/C until I could buy a new one....he was great..very professional and knowledgeable. Chris Makin came out went over my options for the new unit...he explained everything that was going to happen...and was a no pressure sales person...the installation went beautifully and I was amazed that one person..Bernard?...did it all!..I highly recommend this company and Chris to anyone needing A/C or Heating services!

Price was competitive however service was poor. A/C was purchased and installed on 4/29/20. I had it serviced on 4/30/21 and was told that the refrigerant was a little low and that after an installation the unit adjusts to the home and needs to be "dialed in" approximately 2 weeks later. The sub cooling was 1 - 1.5 degrees and the superheat was 24 degrees. A.C. Guru recommended I call the company that did the installation and have them top up the refrigerant. Ameritech said this is not part of their service and I will have to pay for a service call to check to see if my system has a leak and that