Our security monitoring services go beyond intrusion detection. Video Monitors anywhere in your Nashville home allow you to check in whenever you want from your favorite devices and see who's at the door before you answer. Take your family room to the next level. We can help you create the perfect space to play your favorite games, watch TV, listen to music and stream music and videos with ease.
Thank you again for your time with us yesterday. We appreciated your competence, efficiency in walking us through the options and customer service attitude.
Thank you again for your time with us yesterday. We appreciated your competence, efficiency in walking us through the options and customer service attitude.
Services
Symspire is the result of successfully combining talented, trusted professionals with the best smart technology for families and businesses in the Nashville area and Middle Tennessee. Starting in 2014, we began the merger of Interactive Systems, A.C.E. Alarms & DEC Electrical to form Symspire. Our team's history and trusted service in Nashville dates back to 1968, and today we represent state-of-the-art, intelligent solutions for home and work.
Intelligent living gives you complete control of your home environment, even when you're away. Lock or unlock your doors. Arm your system. See what's happening inside your home. With our home security systems, you can protect your home with a push of a button from your phone. Create the ultimate entertaining space with high quality video and sound throughout your home.
Protect your home and family with the best home security systems to guard against intrusion, fire and medical emergencies. Get videos to see the things you care about, like who rang your doorbell, kids coming home from school, or check in on your pets. Receive real-time alerts if you forget to arm your system, if someone is at your door, or if someone arms, or disarms, your system.
Our automated home systems make it easy to control your home environment, entertaining and security all from easy-to-use devices and apps. Our lighting and home automation features allow you to open and close your blinds or drapes, adjust your lighting in any room of your home, and even set these functions to a timer.
At Symspire intelligent living starts by creating solutions that integrate with your favorite devices, have easy-to-use controls, and fit with your home and tastes. Video and sound are a delightful feature in outdoor entertaining spaces. Fire up the grill and enjoy a fall football game or cozy up with the family for your favorite movie.
Reviews (14)
Trent Janos
Jan 23, 2022
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After an initial assessment was performed, we requested that a speaker subwoofer (an add-on) be removed. I have emailed the sales tech 4 times, and on 3 occasions reached out to the company via their website to try and execute this quote for service.
It is so strange to have a company in charge of automation and security be this non-responsive to a customer they’ve quoted (and a house with prior service and all equipment ready to go). It is going on 2 months now with me trying to make this sale for them.
In the end I’m feeling validated that they blew me off to not have this level of service
It is so strange to have a company in charge of automation and security be this non-responsive to a customer they’ve quoted (and a house with prior service and all equipment ready to go). It is going on 2 months now with me trying to make this sale for them.
In the end I’m feeling validated that they blew me off to not have this level of service
Christi Capers
Dec 21, 2021
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Head of security told me he hoped I did sue them for not doing their job
They didn’t dispatch to an intruder call at my home. When I inquired they said they had a duty to call which they did even though they did not reach me. They did not dispatch anyone to check on me and my home on the date in question. Unacceptable I will seek another monitoring company
They didn’t dispatch to an intruder call at my home. When I inquired they said they had a duty to call which they did even though they did not reach me. They did not dispatch anyone to check on me and my home on the date in question. Unacceptable I will seek another monitoring company
Daylan Davis
Sep 12, 2021
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Samantha Deering
Mar 30, 2021
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Our home was built with Ryan homes and Sympsire did the electrical work. Working with Sympspire was a nightmare. I would not let them hang Christmas lights at my house, much less wire my house for electricity. After finding an exposed 220 volt uncovered behind my oven, I called them twice Friday stating I had an emergency and they never showed up. When I called Saturday morning they were hesitant to get back with me and were not willing to send someone asap stating that it was only dangerous, if I were to touch the wire, which is not true. I have dogs, I have a small child that frequently visits
Sam C.
Mar 15, 2021
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Our home was built with Ryan homes and Sympsire did the electrical work. Working with Sympspire was a nightmare. I would not let them hang Christmas lights at my house, much less wire my house for electricity. After finding an exposed 220 volt uncovered behind my oven, I called them twice Friday stating I had an emergency and they never showed up. When I called Saturday morning they were hesitant to get back with me and were not willing to send someone asap stating that it was only dangerous, if I were to touch the wire, which is not true. I have dogs, I have a small child that frequently visits
Em C.
Feb 19, 2021
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Only 2 stars cause the technician was very nice.
However, my doorbell cameras keep falling offline (I have one on front and back door) and I’ve had a technician out here multiple times to fix the issue and it still is not fixed. Would not recommend. Considering other options. My parents have the ring and have not had any of these issues.
However, my doorbell cameras keep falling offline (I have one on front and back door) and I’ve had a technician out here multiple times to fix the issue and it still is not fixed. Would not recommend. Considering other options. My parents have the ring and have not had any of these issues.
Crosby Keltner
Jul 13, 2020
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By far, the worst customer service I’ve ever experienced. The fire alarm system Did not work properly yet I was still charged monthly and they charged an additional $600 fee to come test their own system.
I explained my disappointment and requested to terminate our agreement. they refused to let me leave and continued to charge me monthly. Scared that my restaurant would burn to the ground without notifying the fire department I still chose to switch to a new company..While continuing to be charged from symspire.. I would not recommend this company to anyone. The manager’s name was JERRY.
I explained my disappointment and requested to terminate our agreement. they refused to let me leave and continued to charge me monthly. Scared that my restaurant would burn to the ground without notifying the fire department I still chose to switch to a new company..While continuing to be charged from symspire.. I would not recommend this company to anyone. The manager’s name was JERRY.
Jerry Farmer
Nov 07, 2019
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There were some miscommunication issues with delivery and installation of my equipment. The team at Symspire took the initiative to own up to letting some things fall through the cracks and took care of it immediately. The process wasn't perfect but you could tell they cared and were genuinely sorry. If not for this mishap I'd rate 5 star!
Jessy B.
Oct 08, 2019
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Horrible alarm equipment! Easy false alarms.
Key pad is super slow in responding, so by the time you find out you somehow hit the wrong button on their horribly laid out touchscreen keypad, the alarm is already going off and they're calling you. Deleting what was entered is also difficult because of the delay between key press and the system registering that input. It also only beeps, which other companies' at least have verbal alerts so you can more quickly know where the problem is.
Dog bark sets off glass break, which sensitivities can't be adjusted. Don't have smoke detector monitoring, or
Key pad is super slow in responding, so by the time you find out you somehow hit the wrong button on their horribly laid out touchscreen keypad, the alarm is already going off and they're calling you. Deleting what was entered is also difficult because of the delay between key press and the system registering that input. It also only beeps, which other companies' at least have verbal alerts so you can more quickly know where the problem is.
Dog bark sets off glass break, which sensitivities can't be adjusted. Don't have smoke detector monitoring, or
Derek Buehler
Aug 03, 2019
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Came into my new home to fix a defective outlet they installed. Unfortunately, they refused to let me turn off the breaker and performed work on a live circuit in my home, which is an OSHA violation. I am appalled they’d come into my home and put themselves at risk. I’ve filed a formal complaint with OSHA and cannot recommend Symspire to anyone based on their poor safety culture.
T. S.
Jan 04, 2019
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Have had the home security about a month and no complaints. The installer was very fast, friendly and explained all the features thoroughly. Symspire is not the cheapest monthly charges by any means and best suits new homes with pre-built in wiring. One thing I like is there is no contract so you can cancel and then resume as desired. They also run install specials pretty often. But as I said so far so good. Will update this review if there's any change to this.
D. V.
Oct 26, 2018
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Symspire was the company chosen by my home builder Lennar to handle all the Ethernet and cable wiring and the Ring doorbell.
They installed a doorbell and it didn't work. They never tested it by pushing the button.
Two of my 3 bedrooms were not wired correctly for Ethernet and Cable. In both cases the hole in the wall was made on the wrong wall. One of the bedrooms had no wires at all. They had to make a "splice" to make that on work, which resulted in degraded performance. The other bedroom had the wires (in the wrong wall) but they didn't work. They never bothered to test any of their wiring
They installed a doorbell and it didn't work. They never tested it by pushing the button.
Two of my 3 bedrooms were not wired correctly for Ethernet and Cable. In both cases the hole in the wall was made on the wrong wall. One of the bedrooms had no wires at all. They had to make a "splice" to make that on work, which resulted in degraded performance. The other bedroom had the wires (in the wrong wall) but they didn't work. They never bothered to test any of their wiring
Jim B.
Aug 02, 2018
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I love the Audio/Video setup these guys suggested for me. I was introduced to Symspire by my builder while planning for my new house. Greg and Ryan did a great job listening to me and finding the right solutions for me. The installation was done by a great tech, Bill. I love showing off my great sound system and smart lighting. Thank you!!
Mike S.
Apr 11, 2016
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Our builder contracted with Interactive Systems for the installation of cable/internet installation in our home.
I've been very disappointed with the results of their work in my home and would NOT recommend them to anyone.
The only compliment I can give to them is the person I met with - Greg - to set up the installation was very professional and nice. However, his counter-part - cant recall his name but he was middle eastern was the exact opposite. He came into the initial meeting to discuss installation /options and spent more time checking his phone than talking to me about options
I've been very disappointed with the results of their work in my home and would NOT recommend them to anyone.
The only compliment I can give to them is the person I met with - Greg - to set up the installation was very professional and nice. However, his counter-part - cant recall his name but he was middle eastern was the exact opposite. He came into the initial meeting to discuss installation /options and spent more time checking his phone than talking to me about options
