We inspire trust and loyalty from our customers through unmatched dedication and value. For residential and commercial heating, cooling, and air quality solutions, we make sure we're the only call you need to make. Our factory authorized team takes every opportunity to maximize return and rewards from your investment.
Whether you rely on us for new installation, retrofit, tuneups, repair, or our comprehensive maintenance program, we do the job to unequaled standards of quality. There's no place like Phoenix when it comes to air conditioning and Climate Pro knows air conditioning. We install, repair and maintain more than 10,000 residential air conditioners all over the Phoenix Metro.
Air conditioning gets top billing in Phoenix! But when the long summer settles down and the nights cool off, you want to make sure your heating system is working. We like to look at the bigger picture. Sure, your air might be cool, but is it clean? Proper filtration will keep that Phoenix desert dust from building up so fast on everything in your house.
Whether you rely on us for new installation, retrofit, tuneups, repair, or our comprehensive maintenance program, we do the job to unequaled standards of quality. There's no place like Phoenix when it comes to air conditioning and Climate Pro knows air conditioning. We install, repair and maintain more than 10,000 residential air conditioners all over the Phoenix Metro.
Air conditioning gets top billing in Phoenix! But when the long summer settles down and the nights cool off, you want to make sure your heating system is working. We like to look at the bigger picture. Sure, your air might be cool, but is it clean? Proper filtration will keep that Phoenix desert dust from building up so fast on everything in your house.
Services
Being invited into your home to help you be more comfortable is quite a privilege when you think about it. We think about it. We think of ourselves as guests in your home. We want to be the kind of guests who get invited back. We don't want to be like that oddball cousin (everybody has one) who tracks dirt on the floor and double-dips from the guacamole.
We're Dan and Erica Ozment, owners of Climate Pro, LLC and we'd like to tell you a bit about us and our company. Erica: Dan and I were high school sweethearts. He started working in the AC industry when he was 18 years old. About a dozen years ago, he realized he could do a better job on his own than working for another company.
Schedule your service today, and you'll receive an automatic email to confirm that we've received it. Then a real person will contact you within 24 hours to confirm it and begin the process of getting you some Climate Pro comfort. Having a heating and cooling system go out unexpectedly can often be a large unexpected expense.
Whether you're looking for a tuneup or a comprehensive maintenance program, Climate Pro, LLC takes very good care of your air conditioner. We provide proactive service for all makes, models, and ages of cooling systems, targeting efficiency, reliability, and equipment longevity. Through a detailed process, we optimize overall performance, protecting the comfort and health of your home, as well as your investment.
Reviews (30)
Lorraine Genchi
Jan 06, 2022
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Very nice young man named Matthew arrived quickly and went right to work to determine why my heating system did not work the night before. He quickly found the problem was a pressure switch and corrected the problem right away did a test with the thermostat and the heat was working again. Climate Pro installed a great unit on to my house and I had low bills all through the summer and a low bill with the last month of heating. I would like to send a shout out to Christine at Climate Pro so quickly answered my call and sent the service man to my house. They are all nice people at this company.
Suzi Royce
Jan 05, 2022
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I have been using Climate Pro and their services for 10+ years. Their customer services, prices, employees and owner are all incredible every single time.
On this particular visit, Chris was our repairman and following the repair, Matt came out to talk to us about a new unit and pricing. He spent a couple of hours answering all of our questions and was so patient and kind!
We can not say enough good things about this company and its employees!
On this particular visit, Chris was our repairman and following the repair, Matt came out to talk to us about a new unit and pricing. He spent a couple of hours answering all of our questions and was so patient and kind!
We can not say enough good things about this company and its employees!
Scott Faris
Dec 29, 2021
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Chris was on call on Christmas eve and came to our home to diagnose an HVAC system that would not turn on. He discovered that some critter had chewed on our power connection and he re-routed the new wiring above ground to prevent those pests from doing more damage. All that in the pouring rain! Chris gets 5 stars for his responsiveness but the dispatch system was funky and he didn’t get my messages until the second day. Not his fault.
Adam Jacky
Dec 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Great guy! Took the time it needed to extensively check all 6 units and gave recommendations of the immediate needs and not all the extras that we can’t afford! Took pictures and videos of the issues and explained everything so it could be understood! Thanks James!
Service:Â HVAC maintenance
Great guy! Took the time it needed to extensively check all 6 units and gave recommendations of the immediate needs and not all the extras that we can’t afford! Took pictures and videos of the issues and explained everything so it could be understood! Thanks James!
Service:Â HVAC maintenance
Moira Kuenstle
Dec 15, 2021
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We appreciate the professionalism and thoughtfulness we experienced with James. He seems to be very thorough and conscientious, gives us the facts about his findings when performing maintenance, and does not try to push us to make instant decisions without reflecting on his findings. To top it off, James is a friendly thoughtful easy to talk with guy who knows how to be professional and conscientious with his work. Thank you, James!
Patricia Galindo
Dec 15, 2021
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Patsy Limon
Dec 13, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have been working with Tim the service representative for many years. Tim always has gone above and beyond to help me. I have had excellent experiences with Tim as well as the service technicians he has sent for both my houses. Thank you for the awesome service.
Services: AC installation, Thermostat installation, Heating maintenance, HVAC maintenance
I have been working with Tim the service representative for many years. Tim always has gone above and beyond to help me. I have had excellent experiences with Tim as well as the service technicians he has sent for both my houses. Thank you for the awesome service.
Services: AC installation, Thermostat installation, Heating maintenance, HVAC maintenance
Austin Smith
Dec 06, 2021
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James was excellent. For one he provided top tier service, you feel like a friend is in the house not just a company you called. Second, I know nothing about amps and all the technical side of a unit but he simplifies the explanation to where I easily understood where the malfunction was. Along with providing multiple options to address them with both short term, quick fix options and long term efficiency options.
Shera Hardy
Nov 28, 2021
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Chris was amazing and thorough. He was on time. He explained the entire process. He even noticed some things on our rooftop I was not aware of. Saving me money on a roof and step repair. I would give Chris 10 stars. The company I would probably give a little lower rating. I think over selling a service plan when you haven’t even had the service is a little much. Who would buy a service plan until you have had the service. 🙃
Cindi
Sep 25, 2021
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Long time customer happy with their service. Spencer was here today to discuss options to replace my 17 year old system before it fails. He is very professional, knowledgeable and honest about whatever is or isn't wrong - just like all their employees every time they come out for regular maintenance.
He did a thorough assessment, asked what my needs are, answered all my questions and explained everything very clearly. I'm happy with the estimate- actually surprised it was less than I expected! Highly recommend 👌
He did a thorough assessment, asked what my needs are, answered all my questions and explained everything very clearly. I'm happy with the estimate- actually surprised it was less than I expected! Highly recommend 👌
E. F. C.
Jul 09, 2021
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I used ClimatePro to service my AC unit for a few years. I participated in the maintenance tune-up service program. I was fine with this plan until ClimatePro started telling me of major repairs to the AC beyond the annual tune-up. I started wondering how a new AC unit just under 5 years old would have so may major repair issues. The unit was purchased in latter part of 2013 and it already required major work throughout until 2018, when it just stopped working. I see other homes around me with their original AC units when they were built in 1975 and I wonder why my unit is kaput in just 5 years
Ashley A.
Jun 18, 2021
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Ariel J.
Jun 04, 2021
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We were on the verge of selling our house and wanted to make sure there would be any last minute issued. Last thing we wanted was an AC failure during a showing. We saw this bright colored van driving down the freeway and called the number. Lady on the phone was very professional and got us scheduled promptly.
The guys came out 2 days later, gave us a tone up. Let us know of some "recommended" services. Our unit is actually old, as well so he mentioned it possibly being time to buy a new unit. But he wasn't pushy about it at all, just casually and professionally mentioned them with
The guys came out 2 days later, gave us a tone up. Let us know of some "recommended" services. Our unit is actually old, as well so he mentioned it possibly being time to buy a new unit. But he wasn't pushy about it at all, just casually and professionally mentioned them with
Matthew I.
Oct 13, 2020
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I dealt with company a few years ago, Last service was about 4 years ago when the service man came over for the yearly check up, this guy was trying to tell me to replace the electric motor that drives the fan because it had grime on the motor he was telling me the motor was leaking oil, this motor has no oil to leak, it's electric!!!! it was just dirt. It's been about 4 yrs and the same motor he wanted to replace is still running just little more grime. Beware of the service dept!!! One more thing, after i refused to buy a $600.00 motor which i didn't need, his comment was if you
Erin R.
Aug 09, 2020
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Our AC units were fine. We are former Flores Air customers so called them out for a basic tuneup/checkup. Our reward? We ended up paying $1600 for compressors and surge protectors. Big mistake. Now, less than a week later, one of the units was making a funny noise, and now the other has stopped working entirely. It keeps tripping the breaker and turning off. We never had these problems before. We are going to give them the chance to fix this but certainly will not use them again. Also unprofessional how they threw Flores under the bus to get the business they did from us- the business I'm
Robert P.
Aug 05, 2020
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Just terrible. I've dealt with this company for a while and then stopped. Years passed. And then recently had to replace my AC system, called them to see if they could send them out to see if it could be repaired, and suddenly all the memories and problems I had with the company came flooding back to the surface. This company only cares about getting as much money as they possibly can out of you. That's it.
When I first bought my house it had an aged system. It needed a compressor replaced and the guy who came out gave us a deal, and got our ac system working again. That person was
When I first bought my house it had an aged system. It needed a compressor replaced and the guy who came out gave us a deal, and got our ac system working again. That person was
Carolyn M.
Aug 01, 2020
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Called Climate Pro at about 9:45 pm to come out and check A/C unit in
my rental property in Tempe. Condo was then at 84 degrees and going up. Thomas called me back and got to the condo in 40 minutes. Thomas was masked, carried ID and was very professional. Within a short time he called me and said the A/C unit needed a new Capacitor. By 11pm, the A/C unit was working and the condo was cooling down. Thomas explained their Maintenance Program for $16.99 a month. Removed the $69 visit charge and gives us two free maintenance checks a year.
Would recommend Climate Pro and want to commend Thomas on
my rental property in Tempe. Condo was then at 84 degrees and going up. Thomas called me back and got to the condo in 40 minutes. Thomas was masked, carried ID and was very professional. Within a short time he called me and said the A/C unit needed a new Capacitor. By 11pm, the A/C unit was working and the condo was cooling down. Thomas explained their Maintenance Program for $16.99 a month. Removed the $69 visit charge and gives us two free maintenance checks a year.
Would recommend Climate Pro and want to commend Thomas on
Sharis J.
Jul 21, 2020
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Angie S.
Jul 18, 2020
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A few years ago Climate Pro bought my old AC company Flores Air - a great family owned company I trusted. I got a cold call out of the blue from Climate Pro offering a special on a "super tune up". It was affordable and it had been a while since our units have been looked at so thought it would be a good idea. James came out and inspected my units for like 4 hours. I thought; wow they are doing a lot. But then after he was done climbing around in my attic he spent another hour reviewing all the things I could do to service my unit (and how much it would cost). No mention of any thing
Drake B.
Jun 14, 2020
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I just want to add my poor experience to the numerous others in hopes you will read this and not support this company. Climate Pro replaced my very old, 2 1/2 ton unit on 3/30/2017 for $6,334. Goal: to eliminate costly repairs. But 3 years and 28 days later, the new AC unit is not working. Diagnosis: Bad coli - "it just happens sometimes" according to them - "just some unfortunate bad luck for me". The part is under warranty but the cost was quoted at $1400 for the labor. What ?! -This is the very definition of a high cost repair in my book.
I talked to the owner and expressed
I talked to the owner and expressed
Ronnie G.
Apr 03, 2020
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Scammers up sales. Never let them do work on our AC Unit again. One shot and they blew. We had a family friend come out and fix what they said they wouldn't do in 15 minutes. Charged us $60 and now our AC works perfectly, and the part costed $86 from Home Depot. Biggest scammers in the world. Hire a private guy. Not a business.
Maureen M.
Mar 20, 2020
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We used Flores Air prior to these guys who went out of business and recommended this company so we trusted that. Seems like maybe they go around buying up small companies? They were pleasant but total up sellers and charged us $60 just to tell us about the $1700 our only 4 year old unit needed. They push their 'plans' and followed up w another sales call 2 days later. Sales over Service...would not recommend.
Amanda L.
Feb 21, 2020
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Thank you Justin for coming out within an hour of calling! You got the unit up and running within 30 minutes. I appreciate you taking the time to cover my clothes in the closet with a tarp, as it has my dresses and a tux for a wedding in it (we leave in the morning). You took care and picked up any insulation that may have fallen on my closet floor, and you didn't feel you had to announce you did it... You just did. Thank you again, we will sleep well tonight.
Keala L.
Jan 26, 2020
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I don't know where to start. Not only was the end result almost 10k more than the other 4 estimates I received for a much lesser product, but the way I was treated was so unprofessional. Right after looking in the attic, I was told that he's prefer to speak to me when he could speak to my HUsBAND so when would be a good day to reschedule so that my husband could be here?. I was so taken aback by how blatantly chauvinistic it was. To make the immediate assumption that I was not making the decision and would need my husband here to do so. It was unprofessional and disrespectful and so presumptuous
J. S.
Jan 03, 2020
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Second review... No better than the first.
A Flores Air customer, who Climate Pro bought, called today to seek warranty service - potentially the HVAC (June 2018) was not installed properly. They were going to send out their service manager Brenden. 20 minutes later, I get a call back, "We can't come to your house, we have no warranty obligation for installation problems, and we don't want the liability...".
Way to stand up, Climate Pro!!
Complete fail in my view, wouldn't even come to look. Might not be an installation defect, could be the unit itself.
Taking your
A Flores Air customer, who Climate Pro bought, called today to seek warranty service - potentially the HVAC (June 2018) was not installed properly. They were going to send out their service manager Brenden. 20 minutes later, I get a call back, "We can't come to your house, we have no warranty obligation for installation problems, and we don't want the liability...".
Way to stand up, Climate Pro!!
Complete fail in my view, wouldn't even come to look. Might not be an installation defect, could be the unit itself.
Taking your
Jake H.
Nov 21, 2019
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Do not waste your time with this company. I made the mistake of signing up for their Gold membership. Which entails monthly ac unit check ups. This happened maybe twice in the year. I have been trying for the last 6 months to try and cancel this membership. Each time I do the ensure the membership is cancelled and yet every month I keep getting charged. Complete joke.
Next I would be quoted for an outrageous price on fixing something. I then got a different quote from someone else and it's half the price.
Finally the last time a technician came over it was the worst experience ever. He
Next I would be quoted for an outrageous price on fixing something. I then got a different quote from someone else and it's half the price.
Finally the last time a technician came over it was the worst experience ever. He
Rachel W.
Oct 29, 2019
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Don't trust, just verify.
I made the mistake of falling for the $15 tune-up special, then the additional mistake of not checking these guys out on Yelp beforehand.
The technician, James, was very friendly. He came out on a Friday and went about the business of checking our system, then came inside with the verdict. He was concerned about the cleanliness of our indoor coil and blower. He explained in great technical detail how much our system was going to suffer, especially if I didn't pay to have them cleaned RIGHT NOW. This is when I noticed he'd left his ladder and tools out
I made the mistake of falling for the $15 tune-up special, then the additional mistake of not checking these guys out on Yelp beforehand.
The technician, James, was very friendly. He came out on a Friday and went about the business of checking our system, then came inside with the verdict. He was concerned about the cleanliness of our indoor coil and blower. He explained in great technical detail how much our system was going to suffer, especially if I didn't pay to have them cleaned RIGHT NOW. This is when I noticed he'd left his ladder and tools out
Scott L.
Jun 05, 2019
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My ac kept tripping the breaker so I called Flores AC company who I was very happy with. Climate Pros answered the phone and said that Flores had retired and had given his customers over to climate pros. I trusted them and asked them to come check out my AC.
They arrived and after a few minutes he asked me to go up on the roof so he could show me what was wrong. He told me the coils needed cleaning and my start up capacitor was out of tolerance as well as my start kit capacitor. He gave me a quote of $1300 for the capacitors and another few hundred to clean the coils. He explained that
They arrived and after a few minutes he asked me to go up on the roof so he could show me what was wrong. He told me the coils needed cleaning and my start up capacitor was out of tolerance as well as my start kit capacitor. He gave me a quote of $1300 for the capacitors and another few hundred to clean the coils. He explained that
Melinda R.
Apr 17, 2019
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Amanda A.
Mar 27, 2019
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We were referred to CP by our former A/C company (Mustang Heating & Air). They were going out of business and sent a form letter to all their clients saying CP was the company they had vetted and were recommending we all switch to. That was about 7 years ago.
We belong to their Gold Plan where they come out every 3 months and do a checkup for free ($16.99 per month is debited from our credit card), PLUS if any work or parts are ever needed, there is a discount, PLUS if we ever need emergency service we get priority service.
They do try to get ahead of any issues and recommend extra cleaning
We belong to their Gold Plan where they come out every 3 months and do a checkup for free ($16.99 per month is debited from our credit card), PLUS if any work or parts are ever needed, there is a discount, PLUS if we ever need emergency service we get priority service.
They do try to get ahead of any issues and recommend extra cleaning
