Since JD's Prompt Plumbing, Heating & Air Conditioning started in business in 1984, we've aimed to deliver the finest HVAC and plumbing to homes and businesses in Lubbock, TX and the West Texas Area. We go the extra distance to provide the highest quality service from skilled technicians and plumbers.
We promise to respect your time and treat your home or business with professional courtesy. We also look out for your safety-we treat you the way we would want to be treated. Safety: We screen employees and perform regular drug testing to ensure you can trust the people in your home. Quality service: We use only the best materials installed by highly trained technicians and plumbers.
Availability: We always have employees to answer calls during work hours-even weekends and after hours. There's no reason to have the services you need delayed: reach out to us and we'll take care of everything. Beating the heat in Lubbock, TX-that takes work. It takes an HVAC contractor with the right people and the best tools and equipment to keep a home cool when the thermometer goes into the red.
We promise to respect your time and treat your home or business with professional courtesy. We also look out for your safety-we treat you the way we would want to be treated. Safety: We screen employees and perform regular drug testing to ensure you can trust the people in your home. Quality service: We use only the best materials installed by highly trained technicians and plumbers.
Availability: We always have employees to answer calls during work hours-even weekends and after hours. There's no reason to have the services you need delayed: reach out to us and we'll take care of everything. Beating the heat in Lubbock, TX-that takes work. It takes an HVAC contractor with the right people and the best tools and equipment to keep a home cool when the thermometer goes into the red.
Reviews (10)
Carol McCullar
Nov 06, 2021
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We called JD's and was told a service person would be there in the afternoon to deal with our plumbing problem. George arrived about 2 p.m. and had our toilet fixed in less than an hour. He was friendly and courteous, allowing me to clean the floor while the toilet was removed. This company has responded promptly each time we have had to call on them for plumbing and air condition problems.
Sarah Reid
Oct 31, 2021
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We had an AC emergency yesterday evening, and JD's responded promptly this morning. Lee changed all of the filters, diagnosed our AC problem and fixed it within minutes with a temporary part. He came back later today and installed the new part. He was a total professional with an easy-going, customer-friendly attitude. We appreciate Lee and JD's for their prompt, professional, expert service. We are now on their Customer Comfort and Filter Change programs. Thanks!
Shelley Shelley Lemmond
Oct 26, 2021
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StevenFromTexas
Sep 15, 2021
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Was scheduled to get a residential main water line shut-off valve replaced on September 3, 2021. No one showed up on September 3, 2021 or called to state there would be a delay. Made a second attempt to have the repair done and was told someone would be out on October 5, 2021. No one showed up on October 5, 2021 or called to state there would be a delay.
Called another local plumbing company the afternoon of October 6, 2021 and that company successfully completed the repair the morning of October 7, 2021.
Called another local plumbing company the afternoon of October 6, 2021 and that company successfully completed the repair the morning of October 7, 2021.
Raynie Gibbs
May 17, 2021
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Positive: Professionalism, Quality, Responsiveness
George came out on a humid Sunday afternoon to unclog our main line. I called 4 other places and no one else could make it to Levelland. He was professional and efficient. He was also so patient with my 7 year old asking questions and watching all his cool machines. Great service!
Service: Unclog drain
George came out on a humid Sunday afternoon to unclog our main line. I called 4 other places and no one else could make it to Levelland. He was professional and efficient. He was also so patient with my 7 year old asking questions and watching all his cool machines. Great service!
Service: Unclog drain
Samuel Kruger
May 01, 2021
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I would not recommend this company to anyone. It all starts with their office Manager Cathy. I spoke with her on the phone in regards to an invoice and she was very short and unprofessional. I have also had email correspondence with her, and her email correspondence is also unprofessional. This company should look into addressing their management. The highest plumbing prices I've encountered. They charge excessively for minimal work. I would recommend JD's as an absolute last resort.
Lendell Norman
Dec 06, 2020
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Positive: Professionalism, Punctuality, Responsiveness
Very prompt and courteous service--Technician arrived in 30-40 minutes after my calling. Had my AC going in no time (20 minutes) as he actually lived nearby. Replaced the Capacitor and was on his way after paying with my Visa CC. This was about 5:30 PM on a very hot summer day.
Very prompt and courteous service--Technician arrived in 30-40 minutes after my calling. Had my AC going in no time (20 minutes) as he actually lived nearby. Replaced the Capacitor and was on his way after paying with my Visa CC. This was about 5:30 PM on a very hot summer day.
Johnny Crawford
Dec 03, 2020
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Highly recommend these guys!! Prompt,professional and very courteous.They arrived 20 minutes earlier than the appt. time and 4 hours later we had a new AC system,turn key, that works like a champ!! Super nice crew that knows their way around any HVAC problem or issue. Again, I highly recommend JD's Plumbing Heating & Air Conditioning...I will definitely use JD's in the future for any plumbing, heating or AC events!!
Ross Quarles
Aug 21, 2020
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I called on a Saturday morning about a leak in my alley. A technician was there within a couple hours. He diagnosed the problem as a leak in an irrigation valve. He said that he couldn’t fix it because only an irrigation guy can do that. I asked him to cap it and he said he couldn’t do that either. He said his work van wasn’t properly outfitted and he didn’t have the necessary parts. Maybe he was telling the truth about not being able to do anything, but based on his attitude about the whole thing, I don’t think he tried very hard. Would not call them again, too many other plumbers in
Sandra C.
Mar 05, 2015
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I used this company because my heater wasn't working. When I called to inquire about cost, I was told it would be $79 for the service call and if I wanted them to fix the problem it would be more depending on what the issue was. The guy was there for about 30 minutes before he determined it was my transformer. He asked me if I wanted him to go ahead and fix it, I asked how much and he said $250. Me, not knowing any better said okay. When it was time to settle up I was astonished to the see the bill. They use a predetermined price for certain stages. I was a Stage 2 charge, which was
