We provide our clients security solutions with the best products and security professionals in the Midwest region in a cost-effective way to help our clients protect what they value. Commercial and retail including small businesses, restaurants, strip malls, shopping centers, retail. Providing hospital and medical locksmith and security technology services that includes hospitals, clinics and university medical.
Citadel Lock is an experienced provider of transportation locksmith services to railroads, and trucking. Reliable multi-family housing locksmith services for property managers, condo associations and residential. A partial list of manufacturers, locking mechanisms and access control systems we supply, install and.
Citadel Lock is an experienced provider of transportation locksmith services to railroads, and trucking. Reliable multi-family housing locksmith services for property managers, condo associations and residential. A partial list of manufacturers, locking mechanisms and access control systems we supply, install and.
Services
We provide our clients security solutions with the best products and security professionals in the Midwest region in a cost-effective way to help our clients protect what they value most. Our experienced team of skilled locksmiths provides the highest quality service for commercial, industrial, healthcare, transportation, and multi-family housing clients.
We offer you a full range of commercial locksmith capabilities along with professional, reliable service and integrity - specializing in locksmith services for commercial and residential, master key systems, access control, key restricted products, installation of doors, frames, padlocks, and hardware.
ASSA ABLOY MSCs are an Elite group of Security Professionals who are committed to providing superior service, installation and support of ASSA ABLOY Door Opening Solutions. Partner with an elite group of security professionals with staff technicians proficient in the installation of access control, electrified and mechanical door opening hardware.
Citadel Lock & Security is experienced at providing services to a variety of clients including retail, healthcare, residential, factories, warehouses, railways and hospitals. Industrial including access controls, hardware and locksmith services for warehouses, industrial and manufacturing companies.
Reviews (16)
Diane B.
Jul 14, 2021
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Greg Adams
Jan 27, 2021
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I have used Citadel twice to install exterior door handles and deadbolts at two homes. (Note: the handles/locks Citadel installs are more sturdy/robust/secure than those sold through big box stores.) Both installations went off without issue and each took roughly half a day for three handles and dead bolts. After the second install I had an issue with one of the door handles. The handle wouldn't stay tight against the door. I'm not sure how Citadel could have caught this potential issue because the handle worked initially-over time it tends to come loose. Regardless, the annoyance of a loose handle
Diana Nettgen
Jan 21, 2021
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We needed our security door fixed, it wasn't closing and opening with the fobs anymore. The original company was MIA. Citadel David and Mike were great to work with. David came to inspect our situation and Mike did the fix. All quickly and efficiently we couldn't have asked for more. I would recommend Citadel to friends and family for a job well done.
Chris L.
Jan 05, 2021
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I had an emergency and help right away. Called Citadel Lock & Security per a referral and was not disappointed at all. The staff is very professional and courteous. My issue was taken care of right away and Dave was so courteous and prompt. I would highly recommend this company for all of your lock and security needs. Prompt. Professional. Courteous. What more could you ask for!
Christine Lawrence
Dec 26, 2020
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Positive: Professionalism, Punctuality, Quality, Value
Very Professional staff! I had an emergency and needed help right away. Dave Donnelly was able to help me to solve my issue. I was really in a pinch and this company came through with flying colors. Professional. Courteous. Knowledgeable. I highly recommend this company for all of your lock and security needs!
Service: Re-key lock
Very Professional staff! I had an emergency and needed help right away. Dave Donnelly was able to help me to solve my issue. I was really in a pinch and this company came through with flying colors. Professional. Courteous. Knowledgeable. I highly recommend this company for all of your lock and security needs!
Service: Re-key lock
Wendy Malas
Dec 10, 2020
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Ashlee S.
Nov 04, 2020
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Debra D.
Aug 04, 2020
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Stacy M.
Dec 08, 2019
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Positive: Responsiveness
I cannot say enough about the team at Citadel. They were accommodating with their schedule, quick to arrive, and efficient in unlocking my door when I accidentally locked myself out of my home. They are much appreciated and if I ever need locksmith services again (fingers crossed that I won't), I would definitely use them again.
I cannot say enough about the team at Citadel. They were accommodating with their schedule, quick to arrive, and efficient in unlocking my door when I accidentally locked myself out of my home. They are much appreciated and if I ever need locksmith services again (fingers crossed that I won't), I would definitely use them again.
Toni Mcguire
Sep 22, 2018
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From the very beginning with Leslie giving me"spot on"directions to the location everything was wonderful. Dave had my keys made before I even signed anything! The whole experience was wonderful! Great people, nice clean office and very professional,efficient service. I will go back with future needs and will definitely recommend this facility. PS this is not Dave or Leslie's mother!
Liz A.
Oct 07, 2016
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David Donnelly of Citadel Lock was absolutely wonderful to work with! He made getting my locks done so easy. His customer service and kindness in a time of stress went way above and beyond expectations. Prices were reasonable, he showed up promptly, & the entire process was quick & simple. I highly recommend Citadel. Thanks again!
Robin S.
Sep 22, 2016
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Maggie T.
Jun 25, 2015
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Bradley S.
May 01, 2015
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Gretchen T.
Jan 11, 2014
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I drive a 1978 Volvo and, long story short, lost the key to the gas cap. I called and was able to bring my car to the Oswego location that same Saturday afternoon, where I was met by the owner, who unlocked the cap within ten minutes. This was the third locksmith I had gone to (the previous two were unable to pick the lock). The service great, and I would highly recommend this company!
Note, I will also be posting this review on Google.
Note, I will also be posting this review on Google.
Rory M.
Aug 24, 2011
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