Specialty Tile Products
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Specialty Tile Products
Based in the Southeast, STP Tile began as a women-owned business - a rarity in the construction field. With more than 25 representatives, 18,000 square feet of premium showroom space and three distribution warehouses, we inventory over 800,000 square feet of tile and 1,000 setting material SKUs, representing 150 vendors.

Our representatives average about 10 years of industry experience and go through over 50 hours of training when they join our team. We believe that guiding designers and architects about the products they are specifying is essential to ensuring success. STP Tile has been a flooring master distributor for 25 years.

We import tile, stone and luxury vinyl from around the world, specializing in commercial projects of all sizes. We carry only the highest-quality products and partner with our designers and architects to ensure their specifications turn out beautifully every time, all the way through the completed construction process.
Services
The single most important step in caring for your porcelain floor is the complete removal of setting materials, grout residue, and/or any construction residue from the surface of the tiles before they have a chance to dry. In most cases, porcelain tiles can be cleaned successfully by scrubbing the installation with a neutral pH detergent cleaner followed by a thorough rinsing with water.
At the heart of Specialty Tile Products are fun, stylish and committed people. We are 75 employees and growing - an eclectic bunch of former installers, former manufacturer reps, and designers - people with diverse experiences. Some of us have been with the company for more than 20 years, a testament to our expertise and company culture.
Reviews (17)
A. R.
A. R.
Aug 19, 2021
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I did not have a good experience here. It was not easy getting someone to answer my question. When I did have a minute with a designer (?), she first corrected my pronunciation of the tile name and then she criticized the tile I had chosen. She at least tried to be subtle by asking questions like, "Why did you choose THIS tile?" and "What made you decide not to just use your countertop marble for the backsplash?" and "Did you think about how THIS tile would look in THAT room?" I definitely felt that she was talking down to me. I was not wearing heels and pearls, nor
Dianna Locke
Dianna Locke
May 27, 2021
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First of all, I would like to thank Rocio for going above and beyond helping me pick an outdoor tile! She was so helpful I could not have done it without her! Great selection of tiles for all types of projects.
Steve Martin
Steve Martin
May 19, 2021
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Best tile supply shop if you like Laticrete. They have a lot of other brands too. Excellent tile shop.
Justin Craft
Justin Craft
Apr 17, 2021
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This place has some of the most amazing tile I have ever seen. A must see for any tiling project. They also went above and beyond and helped me find a tile that had been discontinued for a couple of years that I needed. First class experience.
Lisa Lisa
Lisa Lisa
Jan 29, 2021
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Terrible experience. Went yesterday and sign said to make appointment. Note, 2 people in store and no one even popped their head out to acknowledge us. I called to make an appointment and they never returned call. I have been to about 8 tile shops recently and this is zero star.
Jack Kerch
Jack Kerch
Nov 20, 2020
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Clean, good customer service, nice selection of tile. We're using their product to remodel our bathroom floor
Tim Lewis
Tim Lewis
Jan 06, 2019
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A really good selection of tiles and very knowledgeable staff, much better than the big box retailer we had previously used, AND their prices were better too. They also have a store in town at Miami Circle.
Dos Wanderers
Dos Wanderers
Sep 05, 2018
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Made a call to make the first of many tile orders to do a wholehouse re-gut job - tile picked online and all ready to check out, just had a lead time question, but customer service person named Kim picked up the phone call and was extremely rude and was unknowledgeable. And then suddenly just left me on hold and a voice mail came on. Which is fine that she forwarded my phone call to someone who has more knowledge, but not in the rude and uncommunicative way that she did. Now am seriously rethinking about buying at this place due to the poor first impression.
Rebecca L.
Rebecca L.
Jul 16, 2018
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My customer service rep was knowledgeable of tile in stock and tile available through vendor order. She was courteous, polite and personable, especially considering my puny order.
Natha W.
Natha W.
Jan 13, 2018
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So. They have almost any kind of tile you can imagine. Customer service is pretty terrible. If you have an hour to wait for someone to talk to you, then this is your place. To me this is like a sign that says "I don't care if I sell anything". Very disappointed.
B. P.
B. P.
Nov 16, 2017
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I agree with the other poor reviews. Too busy to call me back so that I may place an order? Not worth the hassle of dealing with rude customer service.
Katrina R.
Katrina R.
Jan 28, 2016
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I am a designer and in the middle of a kitchen project and was looking for some high end unique tile. I was intending to spend some good money on tile for my project. I have never worked with this company before and now I know why. From the moment I walked up to the front door (which was locked at 3pm and then opened begrudgingly by an associate who couldn't even greet me with a smile) I knew I should have just walked out. There were at least 6 associates in the store and maybe 2 customers. I walked around for 20 minutes looking at the selections and could not get a single person to answer
Kathie N.
Kathie N.
Oct 22, 2015
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We worked with Kyle Hamilton at Specialty Tile and had a great experience. She was very knowledgeable about the varieties of tile and helped us in our selections. Beautiful showroom with so much choices. I highly recommend using Specialty Tile.
Mikael O.
Mikael O.
Jun 18, 2014
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Very disappointed with the service at the store.
1. Went in once and got a quote. That sales person did not inform us that there would be a substantial shipping charge added
2. Went in again to purchase. Was told of shipping charge and to the stores credit I did get a discount. Was told delivery would take 5 business days
3. After 7 business days, no delivery. Called and leaned that order hadn't even been packed/left California yet. And no phone call, anything to let us know.

Cancelled order and will now have to figure out how to keep project on schedule after this. Unhappy
French District A.
French District A.
Apr 13, 2014
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I made an appointment with a sales representative at the Miami Circle show room and took time off work to work on a bathroom project. I had seen a beautiful Italian tile in the show room but she was very reluctant to even check on availability and delivery for me. Instead, she led me to another choice which I was only half happy about. It turns out she never called me back or email me to let me know if either of the choices were available. What a waste of time!
Karen M.
Karen M.
Oct 31, 2013
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I recently purchased tile to update my kitchen backsplash from Specialty Tile. Even though my project wasn't large, I was given great customer service and the tiles that they helped me pick out look great. People think someone from HGTV came and redid my kitchen. Selection at Lowe's would not have yielded the same results but I actually had someone with design experience help me make my selections. Highly recommend. I shopped at the Norcross showroom.
Vincent V.
Vincent V.
Nov 30, 2006
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If you're looking for something a little unusual for a renovation project, or simply want to see a wide assortment of tiles to get ideas for your own place, I would highly recommend a trip to Specialty Tile. The tile showroom has tons of designer and art tiles to look at. The staff is very friendly and can answer any questions about tiling or decor questions.

The tiles they offer are definitely more expensive than what you would find at say either Home Depot or Lowe's, but that's why they are a specialty store. They stock the more interesting and hard to find selection. Next time