Action Restoration
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Action Restoration
Let Action Restoration help you with restoring your home or business following fire and soot damage. Our certified and trained disaster recovery team is on call 24 hours a day, 365 days a year to assist you with your water damage needs. At Action Restoration, we take pride in providing outstanding customer service to those in need 24 hours a day, 7 days a week.

Fire and water damage can disrupt your home or business at any hour of the day or night and our Disaster Recovery Team is always ready to help those in need.

Whether it's a small bathroom in a home or multiple floors in a commercial building, Action Restoration has the knowledge, industry leading equipment, and professionally trained employees it takes to minimize damage and get your home or business back to pre-loss condition as soon as possible.It is vital to professionally clean the structure of your home or business as soon as possible after fire and soot damage.
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Action Restoration has over 25 years of experience in the fire and water damage industry in Middle Tennessee. Our trusted experience and exceptional customer service in residential and commercial restoration sets our company apart from our competitors. We take pride in not only delivering great service, but having a reputation in our industry for maintaining the highest integrity.
Here, you can find reviews from our customers, and post a review of your own! We appreciate your input, and will continue to work hard to keep our customers 100% satisfied with our cleanup and restoration services. While my wife and I were at work, a pipe broke in our home and flooded the entire house.
Fire and soot damage can be minor and limited to one room, or it can be very devastating and displace your family or business. During this emotional time, let Action Restoration assist you with your fire damage needs. Our experienced and trained Disaster Recovery Team knows exactly how to mitigate the fire and soot damage in your home and business and return the structure to pre-loss condition.
A house fire can be devastating to its victims. If you find yourself in this position, it pays to be aware of what you need to do in order to preserve what you have left. The most important thing to know is that the cleanup and restoration should be handled by a qualified professional. If you have your heater or air conditioner on during a house fire, you should immediately shut them off.
Water damage can affect your life in many different ways. Whether it's a small water leak in your bathroom or your entire home has been flooded upon return from vacation, we have the experience and tools needed to get the job done. Our certified and trained Disaster Recovery Team is on call 24 hours a day, 365 days a year to assist you in your time of need.
Reviews (14)
Charles Little
Charles Little
Dec 21, 2021
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Positive: Professionalism
Action Restoration was responsive and
professional.Communication was excellent,work was performed in a timely manner.
Service: Water damage cleanup
Doug Caldwell
Doug Caldwell
Dec 19, 2021
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We just completed a water damage repair, these folks were great to work with. They were prompt to begin, on time, courteous and knowledge. They handled every aspect of the job in a professional way. I had to delay the project due to the passing of my mother. They postponed the work at my request, and immediately restarted the project when I was ready. I would recommend them anytime you need help with a project.
Hailey Arsenault
Hailey Arsenault
Dec 16, 2021
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Positive: Professionalism, Responsiveness
Our water heater burst and Action was recommended to us by our insurance company. They were very responsive and got the job done! Patrick Taylor stayed on top of things and kept me updated throughout the process.
Services: Flooring, Mould inspection, Plumbing, Fire damage cleanup & repair, Water damage cleanup, Remodelling, Painting
Sherron Badgett
Sherron Badgett
Dec 12, 2021
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Positive: Quality, Responsiveness
Patrick was a tremendous help in getting all the repairs done. Had a toilet leak upstairs so needed extensive repairs to the kitchen ceiling, floor, walls and tile.
Services: Flooring, Plumbing, Water damage cleanup, Painting
Linda Perry
Linda Perry
Dec 12, 2021
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I had water damage. The end product was great! The flooring end product was awesome. I initially wanted tile to replace my hardwood, but Project Mgr. Patrick directed me to try Luxury Vinyl tile. I am so glad he did!. On the flip side I was told 2-3 weeks to complete the job, plus 1 week to paint (separate job) but it took 7 weeks. The Action restoration movers and post construction cleaners were also amazing! The only reason I am giving the company a 3 is because the Contractor that did the work, caused some of the delays and I had to track and inspect the work to ensure it was done correctly
Yolanda James
Yolanda James
Sep 05, 2021
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I was a panicked, scared-to-death first time homeowner with some major water damage. Within 24 hours of connecting with Patrick, the project manager, I was a calm, well-balanced first time homeowner. Patrick and his team are friendly, professional and so patient. They took the time to answer all of my questions and reassured me that my home would look brand new again...and it does! Please call Action Restoration and ask for Patrick!
Rita Waggoner
Rita Waggoner
Sep 01, 2021
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We had a bumpy start but they did a really good job on my home. I am very pleased with the results. They have good people working for them. The contract manager was very helpful and was always available when we had questions. I give this company a 4 star only because nobody is perfect. I hope to never be in this situation again but if I am, Action Restoration will be who I trust for the job.
Kelly Harris
Kelly Harris
Aug 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
The folks at Action Restoration were very nice and professional. Patrick Taylor was our project manager. He went above and beyond to make sure each project was addressed and completed in a timely manner. He was always very kind and patient when we had questions. I would highly recommend this company.
Services: Flooring, Fire damage cleanup & repair
Debbie Walton
Debbie Walton
Jun 03, 2021
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I had a good portion of my downstairs area under water. I called my insurance company and they sent Action Restoration out immediately. From the time I called my insurance company and the time they arrived was less the 2 hours. They were quick to evaluate the damage and immediately started packing up, clean up, and dry out . They were very nice and took good care of my things. My only issue, and the reason this isn't a 5 star rating is the length of time it took to complete. I was not expecting it to take 5 and a half months.
Leslie Sakolnik
Leslie Sakolnik
Dec 14, 2020
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I had a water lead that required pulling up the flooring, drying the concrete and replacing the flooring in the entire condo. Patrick was very kind and explained everything very well. The men who did the work did an excellent job. Action Restoration worked well with my insurance company and had a reliable plumber they work with who fixed the issue and even sent men by past work hours to turn on a value I couldn't figure out.
Very pleased with floor and job done. Thanks Action!
Sue Allison
Sue Allison
Aug 28, 2019
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They have been working to dry out our flooded house since Friday and we couldn’t be more pleased. They have all been tidy, professional, friendly and hard-working. They arrived within three hours the day of the overnight dishwasher malfunction and got right to work. Without them, the damage would have been far worse.
Wesley M. Barnhart
Wesley M. Barnhart
Apr 15, 2019
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We were referred to this company by State Farm our insurance company, which should have been my first clue. They came in made an estimate and made it seem like we they would do the work in a timely manor but, when it came down to the work, I was called and told that they were going to be subletting The work but the sublet contractor was… unavailable so they were pulling out of the deal... We regret attempting to using this company that has now held us up for several weeks and now we have to try to find another contractor.. I’m posting this review to hopefully help others to make another
Rebecca Lee Walker
Rebecca Lee Walker
Jan 13, 2019
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A GREAT company with fantastic employees that care about every customer they serve! Action Restoration is the best fire and water restoration company in Tennessee!
Roger Miller
Roger Miller
Jan 11, 2019
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It was one of my worst decisions I have made by going with Action Restoration. I'm in worse shape now for going with them than if I never did. I had water damage somewhere by my split unit and bathroom. They never found the source of the water. They just tore into the floors without doing a proper investigation to the cause. I had asked for an… upgrade to tile and laminate flooring which I agreed to pay for at my expense. The unskilled sub contractors took three or more times to get the moldings semi-descent and twice to get the floors in place. They had to re-do a large portion because