Call us today at 559-297-7995!. J & S Pool & Spa Service, located in Clovis, California, serves the Greater Fresno and Madera areas as a family owned and operated business since 1989. Our team is dedicated to complete customer satisfaction when it comes to all types of swimming pool and spa services.
We offer the latest technology and products and are extremely knowledgeable with over 25 years of experience. Serving the Greater Fresno, California area, we specialize in the maintenance, repair, and remodeling of all kinds of swimming pools, hot tubs and spas. We also sell products and supplies for your outdoor water features.
Whether you are thinking of installing a new in-ground pool or just need some advice, contact our professionals today! No matter how small or large your inquiry, we can handle it! We are proud to be The Valley's "Salt Water Chlorinator Specialist." As experts in all types of saltwater chlorination, we can inform you of the features of each model along with warranties from various manufacturers.
We offer the latest technology and products and are extremely knowledgeable with over 25 years of experience. Serving the Greater Fresno, California area, we specialize in the maintenance, repair, and remodeling of all kinds of swimming pools, hot tubs and spas. We also sell products and supplies for your outdoor water features.
Whether you are thinking of installing a new in-ground pool or just need some advice, contact our professionals today! No matter how small or large your inquiry, we can handle it! We are proud to be The Valley's "Salt Water Chlorinator Specialist." As experts in all types of saltwater chlorination, we can inform you of the features of each model along with warranties from various manufacturers.
Services
We provide swimming pool and hot tub maintenance, installation, repair, water analysis, and more! Call today 559-297-7995!. At J & S Pool & Spa Service, we have been serving Clovis, Fresno, CA and surrounding areas for almost three decades with professional pool and spa services. We are salt water chlorinator specialists and can install salt water chlorinators which will provide instant sanitation and hygienic pool maintenance.
J & S Pool & Spa Service serves the greater Fresno and Madera areas with a wide selection of pool and hot tub supplies and products. Located in Clovis, CA, our retail store carries only quality products from leading brands in their industry. Our shop also consists of above-ground spas, patio furniture, outside decor, toys and games, pool and spa equipment and chemicals.
Reviews (19)
Erika B.
Sep 18, 2021
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Terrible customer service, we thought we'd continue service since the previous owners used them & they've done nothing but grow algae. I had to contact them concerned about the pool, even though we pay for weekly service. Then they said it needed to be drained. Took them 6 days to come drain, then asked me to fill it up and put chlorine in until they could get to it a week later. What in the world am I paying them for?? I will be canceling our service. Plus every time I call them they are irritated that I'm calling, the whole point of paying someone to care for the pool is so
Tim M.
Dec 08, 2020
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Joe W.
Oct 07, 2020
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Robbie F.
Oct 01, 2020
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We (my wife) ordered a new spa on Wayfair, 230v hook up which we hired an election to do. We put the hose in, turned on the water, waited 2 hours; then... nothing! The control panel lights came on but the pump wouldn't. Got a "flow" error. I checked underneath to make sure it wasn't anything obvious but saw nothing that I could tell. I tried calling the spa manufacturer a few times but kept being put on hold for too long. I called J&S in the afternoon and a technician showed up the next morning. Long story short Josh quickly diagnosed that the 50 amp breaker in the box on
Donald B.
Aug 14, 2020
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The pool service technician Robert is the greatest, but the office personnel could careless about customers! Been a customer for 5 years and all of sudden change my service schedule. Explain my spouse works nights at CRMC, with the set schedule makes it very hard to change dates. I ask it we could work something out for the both of us, but they basically said F you and your business doesn't matter! Also my next door neighbor who I referred them to her has canceled do to the same issue. Long story short save yourself some time and don't use these people!
Jan P.
Mar 14, 2020
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Jeff R.
Oct 02, 2019
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This was my first experience with J&S Pools. My filter cracked and had to be replaced. I notified my home warranty and J&S was quick to respond once they were assigned to my claim. They were courteous and they showed up on time, even giving me a call to let me know they were on their way. When the part arrived (ahead of schedule), Ken (technician) showed up and he was awesome. He made sure the installation was perfect, making sure there were no leaks and everything worked properly. I highly recommend J&S and will let my friends and family know how they operate. Thank you!
Alyssa P.
Sep 06, 2019
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Brian R.
Aug 15, 2019
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Dillon O.
Aug 15, 2019
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Finding a good pool service can seem so hard these days. If you're considering J&S Pools, well... look further.
After my previous pool service went under, there was an interim where i was shopping around for a new company. Through google i found J&S, and called them. I was looking for some basic maintenance/repairs, an overall inspection and monthly maintenance. I apologize if this is a long read.
They sent out a tech, and he looked at the pool, but couldn't really offer much. He said he would have to consult with his boss as he wasn't familiar with the system. He did note
After my previous pool service went under, there was an interim where i was shopping around for a new company. Through google i found J&S, and called them. I was looking for some basic maintenance/repairs, an overall inspection and monthly maintenance. I apologize if this is a long read.
They sent out a tech, and he looked at the pool, but couldn't really offer much. He said he would have to consult with his boss as he wasn't familiar with the system. He did note
Shannon W.
Mar 29, 2019
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Marisela S.
Sep 27, 2018
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We have had J&S pool service for our pool for years. There have been good experiences and not so good, but I think that is with every business. We have looked at their prices compared to others and they do work with us to give us the best price for the service we need. There have been times I thought the pool guy could do a little better as far as sweeping the pool and getting rid of the waste in the vacuum and to be honest, it has gotten better recently since we refinished our pool and got new tile. So far we love the remodel and it has been kept up nicely since, so hopefully that continues
Blake A.
Jun 01, 2018
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If I could give a zero star I would! After disrespect from Carly and Tammy and owner Jim, Jim decided it was best we stop working together we told him that's fine because honestly the company just takes more and more money with no results, so we cancel our association with the company then two hours later they send a cleaner saying Jim sent him down. I told him we stoped your company per his request just an hour before. Then when I leave my house today to run errands who do I see sitting in my front yard? Another pool crew. Jim clearly doesn't understand what we aren't doing business
Stephen P.
May 29, 2018
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One star is far too generous. If J&S services your pool as they did mine, you will have an embarrassingly filthy pool with grit along the bottom and cloudy water. They will not vacuum , sweep, empty the baskets or change the filters, even after they sell you their "premium" service at the top rate. Don't expect the tech to spend longer than three minutes in your back yard or answer any questions. Please don't call their customer service people unless you enjoy rudeness, having your feedback dismissed, and told that your dirty pool is not their fault. But hopefully, you
Chris B.
Apr 28, 2018
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Paul R.
Jul 25, 2017
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If I could give 0 stars, I would. J &S came out to repair a Hayward pool cell under warranty. I followed the process the Hayward technician instructed, verifying I had done so when I called the J & S receptionist. When J & S came out, the repairman needed extra paperwork that I hadn't been told was needed. He said, agitated: "I'll give you 15 minutes." When I scrambled to call Hayward (who wasn't open since it was 7 am), the J & S repairman told me I had wasted 45 minutes of his time. He stormed off angrily. Some other comments he made:
-"You shouldn
-"You shouldn
Jeanie A.
May 12, 2017
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Dave & Mariefe W.
Nov 04, 2016
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Absolutely terrible customer service and lack of care about the job they are paid to do. They tell you they will call you back, check the status, and nothing. They could care less!!!
After we bought our house the hot tub heater went out and we used our home warranty to get it repaired. J&S sent out a technician and he looked at it and left without saying anything to us. Just drove off. We figured he was getting parts, but when he never returned we called the office numerous times and were told we could get a call back, they would check status, and of course NOTHING! Finally about 3 weeks later
After we bought our house the hot tub heater went out and we used our home warranty to get it repaired. J&S sent out a technician and he looked at it and left without saying anything to us. Just drove off. We figured he was getting parts, but when he never returned we called the office numerous times and were told we could get a call back, they would check status, and of course NOTHING! Finally about 3 weeks later
Karen B.
Jun 18, 2014
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I was quite shocked to read all of the bad reviews for this company. I have been with them for years (first with Benelli Pools and later with J & S after they purchased Benelli) and have never had any problems.
My pool always looks great and I have never had any issues with it.
I can count on Ian arriving every week on his designated day.
Whenever there is any issue and they are recommending something about and beyond normal service, they always communicate with me and get my approval ahead of time.
I purchased the solar powered pool pump system from them and have been very happy
My pool always looks great and I have never had any issues with it.
I can count on Ian arriving every week on his designated day.
Whenever there is any issue and they are recommending something about and beyond normal service, they always communicate with me and get my approval ahead of time.
I purchased the solar powered pool pump system from them and have been very happy
