Affordable service from highly trained, friendly technicians; always on call ready to help with any questions you may have. Best Septic is bonded and licensed Operation septic specialty, family owned company serving both homeowners and businesses in Oregon for over 15 years. Providing affordable and quality septic system services including repairs, risers, grease traps, holding tanks.
We value our customers and want to offer you the best septic service experience with fully trained friendly technicians. We offer affordable pricing/payment options and 24-hour service, 7 days a week and emergency service. We look forward to being your choice for all of your septic system needs, there is no job too big or too small!
Choose us to help you with all your septic needs including septic system evaluations; septic maintenance, riser installation and repairs. Best Septic provides service to South Linn, South Benton, Marion, Polk North, Douglas and all of Lane County maintaining a fleet of 1,000 to 3,000 gal vacuum trucks.
We value our customers and want to offer you the best septic service experience with fully trained friendly technicians. We offer affordable pricing/payment options and 24-hour service, 7 days a week and emergency service. We look forward to being your choice for all of your septic system needs, there is no job too big or too small!
Choose us to help you with all your septic needs including septic system evaluations; septic maintenance, riser installation and repairs. Best Septic provides service to South Linn, South Benton, Marion, Polk North, Douglas and all of Lane County maintaining a fleet of 1,000 to 3,000 gal vacuum trucks.
Services
Best Septic is your 24/7 septic and drain field company and more. We specialize in septic systems and offer services such as grease trap, septic tank pumping, evaluations and repairs, septic locating for commercial and residential customers for over 30 years. Best Septic is family owned and operated by the Wells Family.
Please enjoy testimonials and reviews of our septic services from our customers. We look forward to working with you and being able to please you with the same high standards and satisfaction. I called them today and they were able to send someone out right away (a guy named Justin) to help with my tank.
Taking care of your septic system is protecting your investment, your time and the environment. Without proper maintenance and evaluations, septic systems can fail. A proper evaluations will give you a full working view of your system from the tank to the drainfield. Determine sludge, scum and liquid levels in each of the compartments of all tanks in the system, determining if pumping is needed.
Risers are ultimately all about convenience. They are beneficial for homeowners who no longer want to remove sod and dig several feet into the ground to access their septic tank and make general maintenance of a septic tank easy. Installing an above-ground riser for immediate tank access (and no digging at all) would include many benefits such as no labor to dig up tank lid, and always knowing where your tank location is at just to name a few.
Oregon's Department of Environmental Quality recommends the time to pump is when the septic tank reaches 30-35% solids. On average this means a septic tank will need to be cleaned every 3-5 years, to remove the sludge buildup and other accumulated debris. How often your tank will require cleaning depends on the size of the tank and the amount and type of solids entering the tank.
Reviews (10)
Darcy Zentner
Oct 19, 2021
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First of all they claim to reply right away to emergencies-they don’t. It took them 3 days to get back to us. We had sewage running everywhere and their solution was to pump the tank for a whopping $500. It was a quick fix because they were to busy to find the real problem. They said it was the baffling (they assumed) and they couldn’t do that right now. Within a month or so we had sewage running everywhere Again! We begged them to fix this ASAP-they didn’t call back for three days. When they finally called back they said it would be a couple of weeks before they could help us. I called ROYAL
LaToya Thomas
Jul 28, 2021
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I called Best Septic after calling around for quotes to have my system fixed. They were very professional and set up an appointment to come look at my system. They explained what they would have to do and the process and the cost was reasonable considering what had to be done. Everyone that I've spoken to or had to interact with from this company was very professional and very nice. I will definitely refer them to anyone who needs their services.
Steve Johnson
May 01, 2021
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"WHAT WE HAVE HERE IS A FAILURE TO COMMUNICATE"
When I contacted this business to ask how much it would cost me to have my septic tanked pumped at a home I own in Eugene they replied "$475 to $575 depending on the size of the tank. As the tank was buried I asked if there was an additional charge for digging. I was told there would be a $100 digging fee. They did a great job in that they came out that day, dug up the tank, pumped it, then buried it again. The next week when I received the bill it was for $855 instead of the $600 I expected. The itemized bill showed I was charged $500 for pumping
When I contacted this business to ask how much it would cost me to have my septic tanked pumped at a home I own in Eugene they replied "$475 to $575 depending on the size of the tank. As the tank was buried I asked if there was an additional charge for digging. I was told there would be a $100 digging fee. They did a great job in that they came out that day, dug up the tank, pumped it, then buried it again. The next week when I received the bill it was for $855 instead of the $600 I expected. The itemized bill showed I was charged $500 for pumping
Shane Crockett
Apr 05, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Our septic backed up this last Saturday before Easter. I called around and Best Septic was the only company that called me back around 4pm on Saturday. They scheduled a truck out the next morning. Tyler, was the technician that showed up early Easter Sunday and he got our issue resolved quickly! Thank you all so much!
Our septic backed up this last Saturday before Easter. I called around and Best Septic was the only company that called me back around 4pm on Saturday. They scheduled a truck out the next morning. Tyler, was the technician that showed up early Easter Sunday and he got our issue resolved quickly! Thank you all so much!
Melissa Carino
Nov 25, 2020
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I'm a bit surprised by the negative reviews here because this is our go-to septic service company. The staff are great with communications and skilled in their field. We had a small leak amidst some personal family issues, and they repaired the leak super quick and stayed in touch with us. We really appreciate the fix and consideration of their clients. Thank you, Best Septic!
Nicholas Miller
Nov 24, 2020
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Like other reviews, Best came out to pump septic tank. Seemed like they did a good job but then stated we needed a new baffle. It couldnt be done while they were there and they had to come back out and charge is again. Them when issues with the drainfiled arose they came out to camera the lines. We were told they didnt run a camera since the lines were full and it was onvioisly failed. We were charged for it though. Now they want us to pay thousands for a new drain field but won't give a true quote or even schedule it. We will be going with someone else for oue service since they can't seem to
MaLea Easterly
Oct 27, 2020
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Hubby and I wasted a vacation day to meet with the company and have our septic pumped. We waited ALL DAY and I called at 4:58pm and the dispatch said the driver was running behind and they would call me back to see where he was.
NO CALL BACK
Finally today I call and speak with Mindy. Let’s just say customer service needs some serious work here! If I could give ZERO stars I would.
I do not recommend and will never use again. There are too many businesses out there that actually want your business, I will find one.
NO CALL BACK
Finally today I call and speak with Mindy. Let’s just say customer service needs some serious work here! If I could give ZERO stars I would.
I do not recommend and will never use again. There are too many businesses out there that actually want your business, I will find one.
Jesse Callaway
Dec 18, 2018
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Best Septic pumped my septic tank and replaced the outlet baffle for me this past weekend, and I really couldn't be happier. Before they arrived, they called to tell me when they would be there and then they showed up right on time. They were friendly and they worked quickly and efficiently, and they also took the time to answer all of my questions and explain some of the nuances of my septic system. I was impressed and I would not hesitate to use them in the future.
Linda Seidel
Jun 03, 2018
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Best Septic saved our family from another winter of stress!. We had another company come assess out tank and drain field last year and they told us we needed an entire new system. I am a grandmother on disability and there was no way i could make this happen. I called Best and the owner of the company came out and told me to have the tank inspected. It passed the county inspection!! We only needed a new drain field and Best worked with us to make sure we were able to get it done. Their crew were the absolute BEST to work with and very professional! I will only use this company from now on.
Flying Clipper
Oct 29, 2016
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No stars would be a better indication of my dissatisfaction with the work done by Best Septic. As a layperson not knowing much about septic tanks. Best Septic came out and pumped my tank. All was good for a few weeks until my sewer backed up again from the toilet all over the bathroom. I called, they came back and lo and behold the first time they pumped, they only pumped one side of my septic which was the out take tank and never pumped the intake tank. I did not know there were two sides of a septic tank so of course I thought they had done their job correct the first time. They did not and when