Williams Moving Company was founded in 1959 by Harold Williams in Dexter, MO. It operated as an agent for Atlas Van Lines until 1982. In 1981, the Interstate Commerce Commission granted us an operating certificate and in 1982 our company began operating as an independent motor carrier. Today, Williams Moving Company operates three additional branch offices and has an agency network that reaches coast to coast.
It is this agency network along with a close working relationship with many other independent carriers, and several of the major van lines which enables us to provide our customers with quality moving services at competitive prices.
It is this agency network along with a close working relationship with many other independent carriers, and several of the major van lines which enables us to provide our customers with quality moving services at competitive prices.
Reviews (11)
Heath H.
Jun 25, 2021
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I was assigned this company for a relocation with work. Terrible customer service. Only giving one start because because you can't give zero. Would avoid this company at all cost. Worst moving experience in 20 years. Tanya was extremely disrespectful every time I spoke with her on the phone and threatening to delay my move because I was unhappy with a scheduling mistake this company made.
Bonbon M.
Aug 22, 2020
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I called several times and they guaranteed that they could move some furniture and just store it at their facility until they could get a truck to my city, which was fine. I even told them sometime in a particular week is when I needed it done, giving them even more flexibility. I kept calling and they said someone would call me to book it. However, no one did. I finally got someone on the line who said they were booked up that week, the week that they said they could do it. They looked on my file and saw that I had requested months before, but now they can't do it. I asked, why didn
Peter S.
Feb 27, 2020
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We had a small move of items from Southeast Missouri to North Carolina and in searching for nearby movers I came across several companies including Williams. Williams' price was very good and we couldn't be happier with their service. The move was completed yesterday and everything was in perfect condition and placed in our home with care.
CUSTOMER SERVICE: Fantastic! I called the office and spoke to Tonya who coordinated the entire move for us. Tonya was our point of contact and was very responsive both via phone and email. It was great to have one point of contact to determine
CUSTOMER SERVICE: Fantastic! I called the office and spoke to Tonya who coordinated the entire move for us. Tonya was our point of contact and was very responsive both via phone and email. It was great to have one point of contact to determine
Katie O.
Feb 21, 2020
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Horrible customer service. DO NOT USE THEM. Wish I could give 0 stars. They seem to forget they're being paid to move my household. I'm a small business owner myself and if any of my employees spoke to me the way Tanya/Tonya did she would be immediately fired and I would not give a positive recommendation to future employers. When a customer gives dates to drop off goods, it's the moving companies responsibility to find a crew who can make those dates work. They had the audacity to tell me "everyone needs a day off" in reference to Sunday's. She seemed to forget she
Wang C.
Nov 26, 2018
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Their employees stole items, didn't package properly much of the other items, damaged several boxes, lost almost as many and left behind items. They cost us close to $10k, then wanted to offer a check for 1/10th of that. They gave us zero dollars for most items, and then said stuff like prove you had keys to a safe that is locked with items inside, that they lost.
Leah W.
Apr 25, 2018
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RUN AWAY!!!! Unless you like having everything damaged and really don't care about ANYTHING you own. Like all the other reviews, WORST company to get for your PCS. Most of our goods arrived with water damage and damages not reported by the driver at pickup. The company's response is that it is all preexisting. Just be prepared to forward your entire claim to MCO because this is seriously the worst company and they will take as long as possible to respond to even the smallest inquiry.
Tramaine C.
Oct 02, 2017
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My household goods were delivered to my place on August 15,2017 and about (two crates) most of my things were missing and/or damaged. I immediately made my loss or damage claim by filling out the form provided to me by the movers on that very same day and made the initial loss damage claim on the DPS site a few days later. Ms. Lawanda and Sherri have been pleasantly and amazingly helpful with any questions that I may have had, so they are not my problem. I have an issue with how the entire Williams moving company has mishandled my moving experience by losing and damaging my things and by lack
Jed D.
Dec 30, 2016
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UPDATE! After being offered pennies on the dollar to repair my solid wood bedroom furniture, I elevated my case to the Military Claims Office. After adjudication, I received nearly twice what Williams originally offered. Do yourself a favor and elevate to the MCO after your 30-day waiting period, or better yet, trust your household goods to another company in the first place.
David M.
Nov 15, 2014
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The worst PCS move to date. This company had problems on pick-up, delivery and during the claims process. Under no circumstance should they be a DoD moving contractor and I encourage all to list them as TSP not to use when completing your DTS paperwork.
Pickup -- Failed to take numerous items including alcohol until I had the local property office get involved. They finally conceded and packed them.
Delivery -- Send 2 people to move and unpack 12000 lbs of HHG. After 4 hours, they had only moved abut 25% of the items. I had to call the office and complain to get them to send help so they
Pickup -- Failed to take numerous items including alcohol until I had the local property office get involved. They finally conceded and packed them.
Delivery -- Send 2 people to move and unpack 12000 lbs of HHG. After 4 hours, they had only moved abut 25% of the items. I had to call the office and complain to get them to send help so they
Seth G.
Aug 06, 2014
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Harvey G.
Dec 30, 2013
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By Far the worst experience I could imagine for a moving company. The movers that came to deliver our stuff were obviously picked up off the street. They were hard working for about 2 hours until I started hearing about how they needed to leave early to make another delivery. We had over 11K pounds of household goods which were contracted to be delivered with the option of unpacking. It was apparent that these guys were planning on just dropping the stuff and running. When I asked them to put the 2 beds together they gave me a lot of attitude and only put one of them together with the bolts