North Country Appliance Repair
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My name is Bob Getman- Owner/Technician. I have been in the Appliance Repair business for over 30 years. Starting out in 1990 at the tender age of 20 working for my father at King Cole Laundromats, Inc., I am now Factory Trained from all the major appliance manufacturers including Samsung, Whirlpool, Maytag, GE, LG, Dacor, Frigidaire, Electrolux and more.

I am also an Authorized Warranty Service Provider for Speed Queen. I am a proud member of United Servicers Association and Marcone Servicers Association and attend their yearly Regional and National Service Conventions. In today's world you have to be mindful of who you trust to allow into your home or your business.

My customer's safety, security and piece of mind are of utmost importance to me. Recently I opted to participate in CheckMyBadge.com. This Service administered a thorough background check, including my driving records and criminal history. Did you know only 10% of all Service Companies nationwide elect themselves to complete the Safe Contracting Program?
Services
The Trip Charge/Diagnosis fee is $75.00 plus tax locally- within 10 miles- and $85.00 plus tax outside of 10 miles. This includes the trip to your home and the diagnosis of the problem. Once the diagnosis has been completed you will be given an exact cost of the repair based on the "Original Blue Book Major Appliance Job Rate Guide".
According to the National Fire Protection Association, there are close to 15,000 dryer fires every year in the United States. Many of these fires can be avoided by routinely cleaning the lint out of your dryer vent and the dryer itself. In addition to being a fire hazard, restricted dryer vents also cause increased run times so you have to run an additional cycle, higher utility bills and shortens the life of the dryer.
We also offer Laundry Room Management. We will bring in, install and maintain brand new state of the art Speed Queen Washers and Dryers. Increased Resident Satisfaction- A laundry room with well-maintained, energy-efficient equipment is more than an amenity, it is a necessity. Staff and Maintenance can focus on other tasks at hand and not worry about the Laundry Room.
We get calls with various complaints of Dishwasher clean-ability such as cloudy glassware, spots and general poor cleaning. Most of these problems can be solved by using a high quality detergent and the use of Rinse Aid is CRITICAL. Another good practice is to run the hot water at your sink before you start the Dishwasher.
Most parts are ordered through either V&V Appliance Parts in Utica or Marcone in Albany ensuring that in-stock parts usually arrive the next day. That means that your appliance will be back up and running in the fastest way possible. If you would like us to look up parts for you please Contact Us and we will be happy to assist.
Reviews (12)
The Bearded Custodian
The Bearded Custodian
Sep 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I can't be happier with the service I received. All definitely call him again if I needed an appliance repair
Service: Dryer repair
Matt Capano
Matt Capano
Jun 30, 2020
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Positive: Punctuality, Quality, Responsiveness, Value
Best damn appliance repair around. Sad to see him close up, but you can still get his excellent work at Ruby & Quiri
Charles Eyster
Charles Eyster
Nov 25, 2018
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Will echo the other reviews. Knowledgeable. Reasonable charges. Honest. Fast response to calls. I leave a key door for him knowing the problem will be solved.
Shannon Miller Smith
Shannon Miller Smith
Sep 09, 2018
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Great Guy! Grew up with him and hired him to help me several times. Honest, sincere working man and person.
Tammy Hoose Trinkle
Tammy Hoose Trinkle
Jul 11, 2018
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Bob exceeded expectations while charging very reasonable rates. He communicates arrival times accurately, as well as his diagnosis of the problem at hand. Great Job, Bob! Thank You!
Jennifer Casey
Jennifer Casey
Dec 31, 2017
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We've used North Country Appliance Repair 4 times now, and we've always had a great experience. Bob provides quick, professional and friendly service. I highly recommend!
Jeff Persch
Jeff Persch
Dec 07, 2017
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Over the years, Bob has repaired my washers, dryers, and most recently installed my gas oven. He has always been punctual, professional, knowledgeable, and accurate with his advice. I would not call anyone else to work on my appliances because of the level of trust I have in his work and his opinion.
Kevin Edwards
Kevin Edwards
May 24, 2017
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Bob is a great guy who does great work and always aims to satisfy the customer.
Corinna Moehr-Ellis
Corinna Moehr-Ellis
Apr 01, 2017
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Great service, quick and reliable!! Would give out his name and number to anyone looking for repair work.
Chris Cionek
Chris Cionek
Dec 20, 2016
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I think Bob at Northcountry appliance did a fantastic job and I would recommend him to anybody thanks Bob
Ellen Lynn
Ellen Lynn
Jul 16, 2016
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Fast response and my refrigerator was fixed the next day. would highly recommend!
Julie Sonner
Julie Sonner
May 27, 2016
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Bob
Does a great job, does not do more then needs to be done. Fixes without charging an arm and a leg. Would recommend him to everyone.