I want to express my appreciation for the outstanding work that was performed by installing our new security system. I now see why your company came with such excellent references. It was a pleasure meeting your team, they didn't hesitate to come to the house and walk us through different options. They answered all of our questions clearly and helped us make the right decision for our house.
Please pass our thanks to your technicians for professional service for the alarm. Special thanks to your office administration for friendly and supportive customer service.
Please pass our thanks to your technicians for professional service for the alarm. Special thanks to your office administration for friendly and supportive customer service.
Services
Bosch, being the top brand name for tools, appliances, and security systems, Bosch systems are easy to use and are built to last. Live, qualified members of our staff answer the phones at our office to help you with whatever your needs may be. No endless phone menus, no waiting on hold for an extended time, and no answering services.
We are one of the few companies that will work with you to find a specific solution to your needs. Your home is one of your most important assets, so getting the most value out of your security system is of utmost importance. Our security alarm systems can detect movement, sound, fire, water, and broken glass and give you more with a flexible, integrated security solution.
The WaterBug(R) water detection device is designed to monitor a critical environment and send out an alarm signal as soon as water is detected. The WB-200 is ideal water detection device for multiple places, including sump pumps, water heaters, heat exchange units, wine rooms, and basements. WaterBug sensors activate the alarm when water is touching 2 of the four contacts located on this device.
Reviews (22)
Gabriel C. Ramirez
May 08, 2019
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Luis Romero
Jan 05, 2019
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Never used this company but had an incident in the freeway today i involved CHP because these people were driving wreckless and recording me after doing that and laughing and flipping me off. 2 young males idk what kind of ppl they hire but i put report ot for them have them recorded also. A bunch of young kids they hire and they do seem to be racist too. But these kids alwyas do things in a group
Vivian Webb
Sep 05, 2018
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Sandi K.
Feb 26, 2018
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Borges just completed installing my new security system.
What a difference it is to work with a Family -Owned business vs. a large
company.
After scheduling an appt, with the office,
Fino came over (on -time )and asked me for my"laundry list " of what were my security needs.
He really listened and came up with a system that would be effective and meet my "low-tech" skills requirements for a system that would be easy for me to understand
Seth and Jonathan installed the system:
They were such nice guys, and easy to be around.....conscientious,professional, chose aesthetic
What a difference it is to work with a Family -Owned business vs. a large
company.
After scheduling an appt, with the office,
Fino came over (on -time )and asked me for my"laundry list " of what were my security needs.
He really listened and came up with a system that would be effective and meet my "low-tech" skills requirements for a system that would be easy for me to understand
Seth and Jonathan installed the system:
They were such nice guys, and easy to be around.....conscientious,professional, chose aesthetic
Do The Right Thing Z.
Jan 18, 2018
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I have high expectations and Fino and Chris have meet all my expectations. Fino and Chris are highly detailed and always want to do job the right way. I find this extremely important.
I believe Borges Security works mostly with residential clients however, we are a commercial client. If you think they are only residential, they are not. They can do commercial work better than almost every vendor out there. This is the second office we have used them for and I couldn't be happier.
You have to earn 5 stars from me and they sure earned it.
I believe Borges Security works mostly with residential clients however, we are a commercial client. If you think they are only residential, they are not. They can do commercial work better than almost every vendor out there. This is the second office we have used them for and I couldn't be happier.
You have to earn 5 stars from me and they sure earned it.
Achilleas V.
Nov 16, 2017
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I called Borges to setup my existing alarm system. Fino arrived on-time and quickly enabled the system, and offered a detailed tutorial. He was every efficient and knowledgeable. I called their office for support and received professional and friendly service. I highly recommend Borges for your home security needs.
Chuck Abate
Nov 11, 2017
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M. E. Theis
Oct 02, 2017
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Elle A.
Aug 24, 2017
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Abhay B.
Aug 17, 2017
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Had the system for 6 months so far and looks like there's a faulty sensor. It seems to trip every time we are out of town. To make matters worse, the "app" from Bosch is $7/month (!) + the text message to notify that sensor has gone off is $8/month (!!) -- why wait for other robbers, this is day-light robbery for you!!! So if you are looking for something that can save you money by not having to pay monthly monitoring, you are already out $15/month to basically remotely turn the system ON, get notified if it went off, and then turn the System OFF. Came highly recommended but I guess
Phil C.
Jul 18, 2017
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I have been a customer of Borges Security for more than 26 years. I have used them to install my intercom, central vac and security systems. During that time I have called them to repair minor issues with the systems. They were always able to come out and fix the problems quickly and efficiently. I recently wanted to upgrade my security system to include additional features. I contacted Fino and he setup a time to come out and review our needs. During our conversation he talked me out of installing an expensive camera system that I thought I needed. ( how"s that for thinking about the customer
Carlton W.
Jun 08, 2017
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Horrible experience with this company. Alarm kept going off while on vacation, and they refused to even come out to investigate.
Customer service is extremely rude, and kept blaming hypothetical issues, even though they never came out to even take a look.
Of course, Menlo Park police charges $150 for each false alarm, so Borges' laziness ended up costing a great deal of money.
Terrible customer service! Save your money!
Customer service is extremely rude, and kept blaming hypothetical issues, even though they never came out to even take a look.
Of course, Menlo Park police charges $150 for each false alarm, so Borges' laziness ended up costing a great deal of money.
Terrible customer service! Save your money!
Neil T.
Dec 28, 2016
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I'm surprise this company has such great reviews, but not so great in customer services or even customer relate issues. Over the Christmas weekend,my parents and I, went to Tahoe with a few other family members for a weekend get away.
Upon returning that Monday, the security system and keyless remote batteries both had died over the weekend, but the system was still armed. So, we open the door and of course the system went off. Since both systems batteries were dead. The system wasn't accepting our clearance code. We call the services center which transfer us to this location which
Upon returning that Monday, the security system and keyless remote batteries both had died over the weekend, but the system was still armed. So, we open the door and of course the system went off. Since both systems batteries were dead. The system wasn't accepting our clearance code. We call the services center which transfer us to this location which
Chris B.
May 25, 2016
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Borges installed a security system from scratch into my house last year, and I'm very happy with the results.
Yes, they are busy, but it's not because they're lazy! Have you seen the problems with burglaries in the bay area lately? There's no wonder their installation lead times are so long. This small business has a lot of demand and I am glad they are not willing to sacrifice quality to chase after more customers.
Father and son both gave me an installation and consultation. I had a lot of questions. They answered them all. They didn't brush me off in favor of some
Yes, they are busy, but it's not because they're lazy! Have you seen the problems with burglaries in the bay area lately? There's no wonder their installation lead times are so long. This small business has a lot of demand and I am glad they are not willing to sacrifice quality to chase after more customers.
Father and son both gave me an installation and consultation. I had a lot of questions. They answered them all. They didn't brush me off in favor of some
Karla S.
Dec 10, 2015
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I spoke to Mary I asked her if she had an appt for a quote for tomorrow she didn't say she was booked and then when I told her what I needed she said oh we are booked tomorrow nothing open nothing for the rest of December ok if you don't want my business just let me know i will gladly get another vendor very rude.!!!!!!!!!
J. M.
Apr 24, 2015
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This is a great company. Very knowledgeable and professional. They show up on time, the guys are pleasant, do a thorough job and very professional. They wired our large home and put motion sensors in. Our system was old and dated and they did a great upgrade for us and wired for cameras while they were at it. It's a family run business with great customer service skills, unlike these large companies where you are just a number. Their monitoring service is very good too and again, very professional and responsive. They are on top of it. I would highly recommend Borgess and am super happy with
Jackie B.
Feb 02, 2015
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Based on some of the reviews I read on Yelp, I called Borges Security Systems to schedule an appointment for a home security consultation. Although my call was returned promptly the same day, but unfortunately, I was basically told by Mary that she is very busy and over booked and would not have time to come out in any time near future!
It is nice to know that a business is busy, but if you can not take care of customers because you are short staffed or overwhelmed, then there is something wrong with this picture.
It is nice to know that a business is busy, but if you can not take care of customers because you are short staffed or overwhelmed, then there is something wrong with this picture.
Anil R.
Dec 07, 2012
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Upgraded an old Radionics alarm system with the latest Bosch alarm system. Fino was professional and detailed in all his work. Mary at the company has always been friendly and helpful. Liz in billing does her job well.
I had called Vivint and they sent a teenager out. I called ADT they didn't even bother coming out because they didn't know how to alarm the gate.
Borges is a family run business that cares about it's end products. I recommend them without reservation and am planning to have them install HD cameras next year.
I had called Vivint and they sent a teenager out. I called ADT they didn't even bother coming out because they didn't know how to alarm the gate.
Borges is a family run business that cares about it's end products. I recommend them without reservation and am planning to have them install HD cameras next year.
Burbie G.
Nov 28, 2012
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Rajesh N.
Oct 19, 2012
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My burglar alarm went off today because someone tried to get into the house. Our Borges system went off before the door was even opened. By the time the police came the perp was gone. There were signs of attempted forcible entry so we knew someone tried to get in. I really hope that no one ever has to use their alarm but knowing that it worked exactly as intended without the would be criminal setting foot in our house gives me a lot of peace of mind. The police commented that without the alarm they probably would have gotten in.
Thanks to the team for setting up an alarm system that just works
Thanks to the team for setting up an alarm system that just works
Elliot F.
Mar 07, 2012
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I can't say enough about the quality of service Borges Security did installing our home security system. We had 4 doors and over 30 (double hung) windows that needed to be secured so it was a pretty big job. Chris, who did the installation was extremely professional, polite and provided a 5 star service for my family. I would highly recommend Borges if you are looking to upgrade or install a new security system.
David C.
Feb 13, 2012
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Borges is the best. I wouldn't recommend anyone else.
When we purchased our house in 2003 it had an existing alarm system, however, I wanted to go with ADP since I had an ADP system in my previous house & I was happy with it (or so I thought). I called ADP out to install their best system which ended up costing ~ $8,000. Unfortunately, it never worked properly, and nobody at ADP knew how to service it. They would come out to fix one problem and they would create 2 new problems. It was ridiculous, and after 5-6 years we decided to switch to a new alarm company. My friend, who is
When we purchased our house in 2003 it had an existing alarm system, however, I wanted to go with ADP since I had an ADP system in my previous house & I was happy with it (or so I thought). I called ADP out to install their best system which ended up costing ~ $8,000. Unfortunately, it never worked properly, and nobody at ADP knew how to service it. They would come out to fix one problem and they would create 2 new problems. It was ridiculous, and after 5-6 years we decided to switch to a new alarm company. My friend, who is
