Welcome to Puraqua Pool Service Inc. Puraqua is located in Waltham, MA and is a swimming pool contractor that offers a variery of inground pool services. Whether Puraqua is building a new swimming pool or performing a residential or commercial gunite or vinyl pool renovation, we strive to ensure that every facet of the project is carried out with personalized, professional and attentive service.
Puraqua proudly serves Boston's North Shore, South Shore and Metro-West areas as one of the largest pool construction and pool service companies in Massachusetts. Puraqua has been in business for over 45 years combining old-time craftsmanship with modern technology in swimming pools. We provide the highest quality products and services to all of our customers.
Our goal is to create lasting relationships through positive customer experiences with many years of dedicated service.
Puraqua proudly serves Boston's North Shore, South Shore and Metro-West areas as one of the largest pool construction and pool service companies in Massachusetts. Puraqua has been in business for over 45 years combining old-time craftsmanship with modern technology in swimming pools. We provide the highest quality products and services to all of our customers.
Our goal is to create lasting relationships through positive customer experiences with many years of dedicated service.
Services
Puraqua Pool Service is a commercial and residential in ground swimming pool sales and service company, which is based in Waltham MA and continues to serve the New England area. Puraqua was founded in 1968, and employs over 40 sales, service and construction personnel. Through determined leadership qualities and unsurpassed work ethic, the company has been able to grow and prosper through the years.
Is your swimming pool beginning to show signs of age? Is the coping loose, is your tile cracked and falling off and are your kids complaining about the plaster feeling rough on their feet? Or maybe you just want to achieve a completely new look. Puraqua is an industry leader in remodeling services which allows you to change virtually everything with your existing pool.
Is your vinyl liner pool outdated and in need of a face lift? Are you tired of aluminum coping that is bent and faded? Do you need to correct the walls in your pool that are bowed? Did you know that Instead of using your ladder to climb in and out of your pool every time you can possibly add a set of set steps to your pool for easy in and out access?
Has your swimming pool vinyl liner become dried out, brittle or pulling away at the corners? Or you may just want to update the look of your inground pool. Puraqua specializes in vinyl liner replacements with all types of inground vinyl pools. We offer over 30 different liner patterns to choose from, that are able to withstand harsh weather and strong ultraviolet rays.
Heater repair and installation Raypak, Teledyne Laars, Hayward, natural, LP gas heaters, Coates electric heaters. We provide the service of excavation and work with licensed plumbers and electrical contractors to complete heater installations. IntelliFlo Variable Speed pumps combine variable drive technology, onboard digital intelligence, and permanent magnet motors (used in hybrid cars) to reduce pump-related energy costs by up to 90%.
Reviews (18)
Darwin Hernandez
Dec 29, 2021
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Overcharged, rude staff in office, stay away. If you don't believe the reviews then find out for yourself and waste your money. I've come to the conclusion anyone writing good reviews is related to the company. There is no way people pay these prices unless they just do not know better. Call around and get quotes, you will pay 1/4 of their price, plus you don't have to deal with the attitudes.
Anna Kozaczka
Dec 11, 2021
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If you want to pay $900 for a pool opening or closing then they are your company. Their 1/2 hr. pool service will cost you more than the hourly rate of a seasoned trial attorney! The standard pool opening or closing rate in the market is $250-$350 and plenty of other companies offering superb service without overcharging and surprise bills. The only star they get is because of the hardworking pool guy who serviced my pool each week. Very friendly & informative. Otherwise the office staff are rude and overcharge for basic services. For pool service recommendations plus other services its best to
Victor Nicolazzo Iii
Sep 11, 2021
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Pureaqua Pool Service has done an amazing job with our gunite pool! Justin and his team not only did an amazing job with the installation of the pool, but all of the plumbing and equipment as well! They are incredibly responsive, and when I had a motor fail on a pump within hours the motor was replaced with no issue. I do the weekly maintenance myself so I can not speak to that component of service, but from the design, quality of the equipment, and the service technicians (Geraldo, Mike and Sergio all worked on the pool systems and really know their stuff) everything was done quickly with excellent
KurtsBeats
Aug 12, 2021
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I would have give them zero stars if this was possible. The employee do not know anything about pools. He suggested I should dig up my entire backyard to fix an issue ($10k), but within 30 minutes I found a youtube solution. Honestly, the biggest waste of time and a waste of a visit. I would never recommend them ever.
Darius Moradi
May 26, 2021
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I hired this company to service my pool last year. I paid over $2500 for a pool cover and a new pump. The quality of work is just awful: missing pool cover anchors, leaking pipe after installing pump, etc. Their customer service is one of the worst I have seen. They practically lie to you and have no shame. They tell you something and then they do something different. I advise everyone to stay a way from this company. I have found another company that I am actually very happy. They are very professional and their customer service is just great.
Darryl Santana
May 19, 2021
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Do not hire these people for pool service. Didn’t open up the pool properly in 2020. Gave them another chance in 2021 and dealing with the same issues again. Shocked the pool and initially and did not come back in time and the pool water clouded up again. Didn’t fully vacuum the pool, left dirt and debris on the pool patio from their pump, left the water level slightly low, didn’t clean put the main filter or set the robot vacuum. Will now be taking my business elsewhere.
Anna K.
May 17, 2021
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Find another pool company that doesn't overcharge you. They charge $900 to close a pool & spa. All other companies charge $300-$400 for this 30 min service.
Don't rely on yelp. Best to ask locals for referrals such as your local online moms group on Facebook. We share who overcharges and who not to use to all 9,000 members. Your town or area has one such as Wellesley moms group or Waltham moms group. It's our way to stay away from deceptive companies and share ones we love. Worst case use thumbtack app
Don't rely on yelp. Best to ask locals for referrals such as your local online moms group on Facebook. We share who overcharges and who not to use to all 9,000 members. Your town or area has one such as Wellesley moms group or Waltham moms group. It's our way to stay away from deceptive companies and share ones we love. Worst case use thumbtack app
Lauren Buerstatte
May 17, 2021
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Ruth S.
Jul 31, 2020
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I recently contacted Puraqua to inquire about closing an inground pool for the winter. It had not been opened this summer but needed some work. Spoke with Debbie on the phone - she was attentive to my explanation, addressed my concerns and questions, checked with Kerri on some things and got back to me with answers and suggestions quickly. Debbie helped me with my lack of knowledge and anxiety, was always pleasant, and remembered me when I called back with more questions. I was very happy to find a local company who could meet my needs.
Unfortunately, the project is on hold for now for family
Unfortunately, the project is on hold for now for family
Kevin Brindle
Sep 17, 2019
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Had my gunite pool resurfaced with pebble and new tile installed. Great price, and came out amazing. Ken's crew was so polite with please and thank yous that I have faith in society again. Took 1 week to finish. I can't say enough about how smooth and easy this project was for me. All questions and concerns where handled immediately and every day my pool area was left clean. There are no signs of work having been done except my awesome pool. Thank you all!!
Amanda M.
Jul 24, 2018
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Ken is easy to work with , always answer phone or text , we been working on our house remodeling for a year and a half , we have a 40 years old indoor pool , 9 feet deep and I think it's a bit too danger for my little kids , they fill it to the deep that we want 4-5 feet , nice coping , tile pool deck , pebble finish for inside the pool , Ken and his crew is amazing .
Ted W.
Apr 11, 2018
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Started service in mid september 2017. They scheduled service twice. They never showed up and I received a bill for $200. In addition, I scheduled to have my pool closed. Well, they never showed. Finally , on the 3rd try, got them to come in mid November, by that time I had tons of leaves in my pool. Also, they didn't shut off my water pump and it was running for 3 weeks.
They are unreliable and they lie and charge for work that never was done. They def are irresponsible. Do not use them, you'll be sorry you did
They are unreliable and they lie and charge for work that never was done. They def are irresponsible. Do not use them, you'll be sorry you did
Kirstin K.
Mar 28, 2018
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Claudia Palmer
Oct 10, 2017
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Puraqua recently did a full renovation on our pool that was built in the early 70's. Ken and his team were very professional. Price was better than the competition. Ken always, sometimes within the hour, responded to all our e mails. Ken worked with our landscaping contractor along the way to ensure all details and scope of the job were met. This is my second pool renovation, having done the same at a former house I owned. I would have to say that Puraqua is the clear leader when it comes to major pool renovations. It was a pleasure doing business with them and the pool looks absolutely fantastic
Gisella S.
Sep 28, 2017
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Find another pool service. We have been having our pool serviced for over 6 years weekly by this company. Very poorly managed. One of their techs stole from us and his company always trying to sell us stolen goods. This went on for years. We gave him a chance because we saw he had addiction issues. He was often drinking and one day I looked into our driveway and he was in the Puraqua truck drinking beer and smoking something. I asked why he was in my driveway on a non service day and he told me he was using my driveway for lunch. He went so crazy one day when I asked why the pool was green that
Larry S.
Jun 21, 2015
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We hired Puraqua Pool to refinish our existing gunite pool. After some deliberation we decided on the pebble finish and we believe we made the correct decision. The pool looks fantastic. We had gotten a number of quotes from other companys to do the work and Puraqua was very competitively priced plus Ken was very informative and helpful in our decision. Once the work got underway we were amazed at how efficient and professional the various crews were. From the demo crew to the plaster crew to the finish crew, everyone worked hard with virtually no down time. Lets face it, the job can get
Helen P.
Jul 09, 2014
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Awful service, zero communication.
This company was hired by our landlord to open our pool for the season. first we called at the end of May and they said they had nothing open till June 15 which was strange because other places we called could have came that week but we had to stick with them per the landlord's request.
They came a couple times put the pump on, put some stuff in our pool and vacuumed. They never communicated when they left when they would be back or anything that was going on with the process. Which we figure is maybe normal even though when the workers came to vacuum we
This company was hired by our landlord to open our pool for the season. first we called at the end of May and they said they had nothing open till June 15 which was strange because other places we called could have came that week but we had to stick with them per the landlord's request.
They came a couple times put the pump on, put some stuff in our pool and vacuumed. They never communicated when they left when they would be back or anything that was going on with the process. Which we figure is maybe normal even though when the workers came to vacuum we
Felisa P.
Jun 07, 2014
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My local store told me to go there to pick up parts. I showed up and the lady got upset telling me in an angry tone that no one told her I was coming. She reluctantly agreed, while mumbling that the 5 small items will take 1/2 hour to pull. During that time, I got to listen to people yelling harassing comments (e.g. Someone coming in from the rain was told they won the wet t-shirt contest which was followed by a whistle).
