Washington Window & Glass Serices is a "service first" company. With over 24 years in the glass business, we have experienced the economic highs and lows and found that the best businesses always prevail through great service. No matter your glass need. Justin came to do an estimate for a skylight replacement.
After a quick assessment, he went ahead and installed the skylight for me and advised me that I had over-purchased and could return the extra items. He was done within 15 minutes and the new skylight looks great. Had two windows that had some part of the track or springs system (not a window person) come out and the windows no longer sealed properly or could open or close.
They came out to give a quote, and on the spot he fiddled and fixed both windows within 10 mins, and didn't even charge us for coming out. Have won a future customer for sure. It is getting rarer to find quality customer service these days, but Justin delivered. They had a scheduling problem (someone got sick - I got it), but instead of blowing me off, he came and PERSONALLY did the install, and in record time to.
After a quick assessment, he went ahead and installed the skylight for me and advised me that I had over-purchased and could return the extra items. He was done within 15 minutes and the new skylight looks great. Had two windows that had some part of the track or springs system (not a window person) come out and the windows no longer sealed properly or could open or close.
They came out to give a quote, and on the spot he fiddled and fixed both windows within 10 mins, and didn't even charge us for coming out. Have won a future customer for sure. It is getting rarer to find quality customer service these days, but Justin delivered. They had a scheduling problem (someone got sick - I got it), but instead of blowing me off, he came and PERSONALLY did the install, and in record time to.
Services
After poor, personal experiences working with service companies, Justin Haelle recognized a need for a more reliable company - one with high-quality workmanship and top-level customer service. Bringing his vast experience from a large, corporate glass company, Justin decided to fill the much needed hole in the market, and thus Washington Window & Glass Services was born.
Windows and doors are an important feature in every home. Not only are they an added layer of security that protects what's inside from the elements and intruders, but they can also create a focal point when it comes to aesthetics. And naturally, you need them to function properly. Luckily for you, if you're in need of service our western Washington window and door repair experts are just a call away!
If your windows and doors are damaged beyond repair or you're in the middle of a home renovation project, you've come to the right place. Since 1992, we've been handling window and door replacement needs for homeowners and businesses throughout western Washington. We know that each home or business is unique, there is no one size fits all solution.
Dramatically enhance where you work with an entrance upgrade that will truly WOW your customers. This includes the latest in insulated and tinted windows as well as unique and sophisticated door installation - and that's only the beginning. When your customer enters your building, a beautiful storefront can make a lasting impression.
Big accidents - like vandalism, weather-related issues, etc. - happen, no matter the time of day. That's why we offer emergency board-up services 24 hours a day, 7 days a week, as well as holidays. We will clean up any broken glass, board-up your broken window or door and whenever possible, replace it on the spot.
Reviews (8)
Jason Williamson
Oct 21, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Excellent service throughout experience… we’re able to come out next day for the estimate when other companies told me up to 2 months to just get an estimate… all in all 1 week later my window was fixed and complete… would refer to my family and friends easily!
Excellent service throughout experience… we’re able to come out next day for the estimate when other companies told me up to 2 months to just get an estimate… all in all 1 week later my window was fixed and complete… would refer to my family and friends easily!
Nick Aguilar
Oct 02, 2021
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We have a rental in Grays Harbor (Cosmopolis) and needed to replace 4 more windows to complete the window replacements for the home. We tried to use local contractors in the area, but the "Dependable" one told us "We cant find help to put together a crew,so we cant help you" and the other "Glass Doctor" told me "It will be a few months before we can look at it". That was after 4 phone calls to get through. I called Wa. Window and Glass and they gave me an estimate in a timely manner and even though they had to wait three months for the windows to come in from the factory due to COVID they called
Bradley Clark
Jun 28, 2021
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Theresa L. Radka
May 28, 2021
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Yovana Duplechain
Oct 31, 2020
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Shellie W.
Jun 13, 2020
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David Leaf
May 23, 2018
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Justin came out to do an estimate for a skylight replacement. After a quick assessment, he went ahead and installed the skylight for me and advised me that I had over-purchased and could return the extra items. He was done within 15 minutes and the new skylight looks great... very fast and friendly.
James Corbin
Oct 10, 2017
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