In the beginning, I was hands-on, being the sole technician in the field, while my wife Belinda took charge of all the office duties and responsibilities. We further equipped the company with the best water damage mitigation equipment on the market, consisting of two dehumidifiers and eight air movers, and added a van to our company arsenal.
We set ourselves up to serve our customers well. After six months in the business, one of the country's top insurance carriers decided that NWA Restore It, Inc. should be on their preferred vendor program. We're happy to announce that we are still in their program today and we are the only full-service restoration company currently on their vendor program.
In addition, over the following two years, our performance and reputation, along with our values, character and integrity, landed us on numerous other carriers' preferred vendor programs in our region as they one-by-one approached us to join their program. Today, we have grown to a company with a 10,000 SF shop, 2,000 SF office, multiple trucks and over 600 units of the most state of the art drying equipment in the area.
We set ourselves up to serve our customers well. After six months in the business, one of the country's top insurance carriers decided that NWA Restore It, Inc. should be on their preferred vendor program. We're happy to announce that we are still in their program today and we are the only full-service restoration company currently on their vendor program.
In addition, over the following two years, our performance and reputation, along with our values, character and integrity, landed us on numerous other carriers' preferred vendor programs in our region as they one-by-one approached us to join their program. Today, we have grown to a company with a 10,000 SF shop, 2,000 SF office, multiple trucks and over 600 units of the most state of the art drying equipment in the area.
Services
NWA Restore It provides 24/7 full service restoration; from cleaning up to restoration of contents, to repairing fire damage; we can restore your property to its original pre-disaster condition. We can even build it all back! For over 19 years we have been the go-to professionals in northwest Arkansas for fire damage restoration and smoke damage restoration.
NWA Restore It, Inc. is the premier water restoration specialist in northwest Arkansas. Our knowledgeable, trained and certified professionals bring caring attention to your water mitigation needs. When you want the team that cares call NWA Restore It. NWA Restore It, Inc. provides a quick, professional response to any of your water damage needs.
NWA Restore It can provide storm damage repairs from wind, hail and other weather phenomenons that hit your home or business. When weather wreaks havoc in your life, we are the ones to call. Wind, hail, downed trees and blowing debris can all cause serious headaches for you when storms come your way.
NWA Restore It is a property claim specialist company with HAAG certification, which is the only roofing inspection certification recognized by all insurance companies. We can inspect your roof, assist you with your roofing insurance claim and repair any damages. High winds and often times tornadoes hit our area.
Reviews (16)
Anjean & Obadiah M.
Oct 20, 2021
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If you are looking for a business that is honest and trustworthy then this is not the business for you. Granted yes the work that was done was done well, but when it came down to going through the estimate invoice large charges that were not completed were still charged. I dunno maybe I'm crazy but you should only charge your customers for the product and services that were complete. That is what makes you a good business when you put your customers first. Even when brought up it was such a struggle to get the charges corrected. I urge everyone to read line by line and make sure you are paying
Peggy Westfall
Jan 06, 2021
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This company is top notch! We were getting ready to sell our house and had just found out that we had a surprise water and moldy issue in our crawlspace. Timeliness and qualifications of the right service company were going to be critical. Fortunately, we found NWA Restore-It. Jeff, Earl and the entire team were excellent and they were able to remediate the issue and we met our timeline. Professional all the way!
Shelly Van Zyl
Oct 25, 2020
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After only 2 years in our custom built home, it was time to have our carpets cleaned. We soon discovered our little dog had “marked” ALL over the house (wasn’t visible.) Called NWA Restore It upon recommendation. They were priced well, very thorough with their prep and cleaning and wonderful to work with. Earl did a fantastic job and will personally ask for him the next time!
Gregory Helle
Aug 28, 2020
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Our insurance company led me NWA Restore. From the damage caused by a storm in August, 2019 until now I have found that this company will not work with me as a consumer. After the original estimate, I received no communications from the company until March 2020 when the final bill was 138% more than the estimate. I have been trying to get the company to explain this increase, without response. The work was for the most part good and their response was good, but without communications about the cost or response to my requests, this is much less than I expected. I would not hire this company again
Caleb Burky
Aug 10, 2020
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Positive: Professionalism
From start to finish they were amazing with cleanup and fixing all the repairs. Their communication, customer service were great throughout the process and they made fixing/restoring issues and bring the room back to it’s original condition as easy as possible all while living in the house. Highly recommend to anyone!!
Services: Remodelling, Water damage cleanup, Mould removal, Tile fitters, Floor fitting, Flooring, Flooring repair, Tile replacement, Mould inspection
From start to finish they were amazing with cleanup and fixing all the repairs. Their communication, customer service were great throughout the process and they made fixing/restoring issues and bring the room back to it’s original condition as easy as possible all while living in the house. Highly recommend to anyone!!
Services: Remodelling, Water damage cleanup, Mould removal, Tile fitters, Floor fitting, Flooring, Flooring repair, Tile replacement, Mould inspection
Jeannie C.
Jun 10, 2020
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Mary Gale
Oct 11, 2019
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Very nice people but that is where it ends. Painters broke my storm door and left paint all over my kitchen sink and cement outside. The person who started our project left the company and no one contacted me. The project did not pick up until after i called them wondering why there was such a long delay. They tried to charge me for things they did not do. Because they did not bother to give me an estimate for another large job we are currently on we have gone to other providers to get estimates. We will never use them again and will advise State Farm of our issues.
Pamela Whiteley
Jun 26, 2019
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Addy O.
Aug 16, 2018
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Coming from an insurance point of view, we definitely recommend NWA Restore It to all of our customers. We know that our customers will be in good hands! We usually have them send someone out to our insured's home that way they know if a claim is necessary or not. No need to file a claim if it wont be covered or if the damage does not meet your deductible. Like the company I work for, NWA Restore It is always looking out for your best interest. Give them a call!
Peggy Arend
Sep 27, 2017
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Lara C.
Jul 20, 2017
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Our insurance company had us use them. They came the next day and placed fans for the water damage. They gave us a plan to get things fixed. And that right there was where the good service ended. It took them over 2 months to move forward. The tile people never sealed our tile, the painters spilled paint and got it on our carpet, to add to this they did a terrible job. My five year old could have done a better job. The plumbing company that they sent was great and zero problems with them. Bob was a joke! He told us numerous lies and never completed a job. We just gave up trying to get the job done
Amy Kesner
Jun 27, 2017
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Judy G.
May 16, 2017
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NWA Restore it went above and beyond to clean a HUGE Candle Wax mess out of our White carpet. We failed to blow out two 5" pillar candles during the past storms and woke up to one real mess. Our living room is HUGE and it would have cost us a very pretty penny to replace the carpet. Kerry and his team took less than one hour to get the mess cleaned up. Polite, Honest, On Time, and Caring........if you have a clean up, don't hesitate to give them a call!!! Thanks So Much!!!
Gary G.
May 15, 2017
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Angie M.
Aug 16, 2014
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I went on vacation and came home to a flooded house. I walked thru the door and there was 3" of water. I called and got an answer on a Sunday. Within 45 minutes they showed up at my house to start the water removal. Jeff and Bill were so wonderful to work with! They explained every step of the process and followed through. My house was dried up and no mold was ever found which was my main concern as I have children with allergies. They worked with my insurance company and even my mortgage company when my insurance put them on the check. They made every step easy in a difficult situation. I
R. H.
Jun 22, 2014
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