With over 25 years of expertise in product renewal and reverse logistics, let CoreCentric Solutions help you capture hidden value, increase customer satisfaction and strengthen your brand. We partner with our clients to repair, renew and return to use appliances, appliance parts and consumer goods - bringing them back to better-than-original working condition in order to extend their lifecycle.
Discover how our resourceful, solutions-oriented engineers reproduce non-functioning appliance parts, restoring them to better than when they first left the factory. We're ISO 9001- and ANSI-certified, following the highest remanufacturing standards. Our industry-leading repair service teams go above and beyond simply fixing parts.
We replace failed components as well as operational parts that may fail in the future - often in less than 48 hours - to ensure our clients and your customers are up and running as quickly as possible. We relieve the stress of companies having to manage product returns by skillfully handling the returns process from start to finish - helping our clients turn a cost center into a profit center.
Discover how our resourceful, solutions-oriented engineers reproduce non-functioning appliance parts, restoring them to better than when they first left the factory. We're ISO 9001- and ANSI-certified, following the highest remanufacturing standards. Our industry-leading repair service teams go above and beyond simply fixing parts.
We replace failed components as well as operational parts that may fail in the future - often in less than 48 hours - to ensure our clients and your customers are up and running as quickly as possible. We relieve the stress of companies having to manage product returns by skillfully handling the returns process from start to finish - helping our clients turn a cost center into a profit center.
Services
CoreCentric Solutions has been reinventing how electrical and mechanical parts and products are remanufactured, repaired and recycled for almost 25 years. We exist to be the superior innovative parts and service solutions company, adding value for our customers, employees and the environment. We keep appliances and household products working for those who need them.
At CoreCentric Solutions, our mission is simple: relentlessly pursue solutions that help our clients grow their business, strengthen their brand and increase customer satisfaction. We do this through the recovery, repair and return to market of appliances, appliance parts and consumer goods. Inside our global headquarters just outside Chicago, Illinois, more than 200 passionate CoreCentric team members make it all happen.
As an industry leader in product renewal and reverse logistics, CoreCentric Solutions will help you capture hidden value, increase customer satisfaction and strengthen your business. If you need a hard-to-find component, CoreCentric Solutions is your answer. We remanufacture electronic controls and electro-mechanical parts for consumer products ranging from major appliances to fitness equipment, and many items in between.
Join CoreCentric Solutions and help lead the remanufacturing and reverse logistics revolution. For nearly 25 years, we've been reshaping how the remanufacture, repair and recycle of electrical and mechanical parts happen. We consult with product manufacturers around the world to help reduce product failure and effectively manage product returns - all in an effort to keep products in working order and out of landfills.
As President and Chief Executive Officer, Tom leads the full resources of CoreCentric Solutions to help meet client needs today while anticipating tomorrow's market challenges. Tom brings a wealth managerial experience to his role, most recently serving as President and CEO of Dyno, LLC, the exclusive distributor of Singer branded sewing notions and crafting supplies.
Reviews (10)
Les Britton
Dec 04, 2021
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Meghan Brown
Aug 27, 2021
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Ordered to get my dryer control board repaired through their eBay listing. Worst mistake with these people. I paid $200 plus shipping to get my part fixed (which another mechanic verified was broken) and they sent it back and it still didn't work. When I asked what's the deal, they said they checked it and found nothing wrong with it. So they charged me full price and did absolutely nothing. I asked for a refund and they said they don't do free diagnoses. Why do diagnoses cost $200??? Just buy a new appliance or look elsewhere, don't waste your time with this company.
Ann Lauber
Jun 20, 2021
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If no star were possible, that would be their rating. An item was purchased on eBay. We didn't know where the order came from. $288 was debited from our account. We did cancel as soon as this was discovered. This happened may 1st. Still waiting for our refund. The item has not been shipped. We don't want it, didn't order it. They tell us they show an ebay complaint. Then it was Master Card complaint. They just don't want to refund our money.
Lee Hungerford
Apr 02, 2021
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Oliver Brown
Mar 25, 2021
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Jeffrey Cook
Mar 07, 2021
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I had a great experience with CoreCentric. In a time where you cannot even get a new wall oven for at least 8-12 weeks and parts are no longer available for my current oven, their service was invaluable. The turn around time was fast and everyone that I talked with on the phone was very personable and willing to help (Jennifer and Nancy. Great to work with). I highly recommend giving them a try!
Nicholas Foust
Mar 04, 2021
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Our company has used core centric solutions in the past with no issues. Unfortunately this time our experience was not good. We sent a control for one of our customer to be rebuilt. according to the tracking info provided by USPS the control was received on Jan 15, 2021. The customer was expecting to have the oven repaired by now which in Jan 25th. After multiple attempts to contact Pat with customer service and no call backs. i finally go through to Pat and she doesn't have any idea of where the part is says she shows no record of the order. She began to become rude and cutting me off mid sentence
Master Tech Mechanical
Jan 31, 2021
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I have had mostly great experiences with core centric solutions but they lost one of my clients boards. I have called 8 times can never get a hold of anyone. it goes straight to voicemail and no one is answering my calls or emails. This has been very frustrating while I have a client patiently waiting for their board to be repaired. I hope to have this issue taken care of in a timely manner but since it has been weeks I am doubtful that will happen.
Craig Chertack
Jul 10, 2020
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Needed a control/motherboard for 2006 ovens which died and no new parts anywhere online. Service tech/repairman recommended this company. I was very apprehensive, figured we would never see the part or the $175 again or that part would not work when installed. Sent the $175 and board to them (new ovens over $1500; this company does remanufacture/rebuild boards sent to them with $175 for our model) and within a week (including Thanksgiving holiday) had the part back. Installed it and ovens worked perfectly. Very impressive; they deliver what they said they would and in reasonable time and definitely
Oscar Hungsberg
Oct 07, 2018
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