Computer Surveillance

Positive: Professionalism, Quality, Responsiveness, Value
Excellent service! David, the tech, was very helpful. he installed several indoor and outdoor cameras and did a thorough job. Fair pricing, good communication and top notch service. highly recommended.

My husband has been going here for years. So when my computer was running super slow, he suggested them. I'm glad he did! They installed a solid state drive. Now my computer is much quieter and faster. Price was reasonable and I got it back the next day. Hubby was right on this one. Will def use them again!

Positive: Professionalism, Quality, Responsiveness
Our small business needed a camera system so we called them. An estimate was made over the phone and we immediately scheduled for the day to set the cameras up. David was really informative and patient with me. Overall, good experience!

They recycle e-waste just call em let em know that you're coming, staff is extremely friendly and courteous!

Bought a Secuirty system from them years ago and had a service call scheduled for the security system issue. There were a no show. Keep in mind service call was $100. Called them and they rescheduled for another day which was fine. The rescheduled service call was also a no show for the time. Called again and asked what’s going on and worker said they are on another job. They need an hour to get to you . Super unprofessional. Owner even called me offering a discount and to come out. I refused. I’ll be taking my business somewhere else.

I called and spoke to a sale person at the store about a camera system. He was pleasant and professional, but he basic pointed me to the website. Show me a basic cookie cutter solution. It seem to sterile to me, no really customization.

Critical: Professionalism, Quality
I had this company come out and install a security system in home. The installer incorrectly installed one of the cameras and shorted the line out. I showed Henry and he agrees that the installer causes the issue, however told me that they would have to charge me for coming out and correcting the issue that was their fault!

Had a good experience with this company. Dave Downs was very quick to answer my request for a bid. He said he'd check out the property at a certain time and day to give a firm quote and he did exactly what he said. He also gave a firm time on when work would start and showed up when he said he was going to.
Dave and his apprentice Austen completed the job on the same day. Both were able to answer my questions and were able to work with the camera equipment I had already purchased.
I will be adding more cameras in the future and will 100% be offering the job them first.

I have had security/surveillance on my last 4 homes over the years through several different companies and CSI has been by far the best overall experience I’ve ever had. They didn’t try to “up sell” me on things I didn’t want or need but made sensible suggestions that worked perfect for my home. My installers went above and beyond in 90 degree plus heat to make sure I was happy with my install... GREAT JOB GUYS and thank you

I recently came in not expecting much from this store but was VERY pleasantly surprised. I purchased a GPS tracker and it has served its purpose extremely well and I have not had any complaints after owning it for several months now. The assistance from Henry was excellent and he helped me through the setup process over the phone and while I was in store. Very cordial and welcoming people.
Good small shop with excellent customer service and support. Recommend if you are in the market for tracking devices!