Lifeline Fire & Security
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Lifeline Fire & Security
Lifeline Proactive Video Monitoring is a powerful crime prevention solution that allows businesses to reduce costs while they increase the coverage area and effectiveness of their physical security. Lifeline's Proactive Video Monitoring MSU is a rapid deployment, independent, and mobile CCTV solution.

It was designed as an adaptable, robust mobile surveillance unit (MSU) solution for sites with little or no supporting infrastructure, no internet connectivity, and no structures to house communications equipment. Whether small business, large commercial or industrial, Lifeline can design security systems customized for your business.

From video, to access control, to intrusion detection and loss prevention. Stay connected to your home whether you're in Waimea Canyon or the Grand Canyon. Vital information when you need it with HD video solutions from Lifeline. We're local - we know the islands, and can help your company strategize on the best custom video surveillance for your business.
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LIFELINE FIRE AND SECURITY is committed to improving the quality of life and protecting the homes and families of Hawaii from the threats of Burglary, Intrusion, Fire and Medical Emergencies, 24 hours a day, everyday. Lifeline was started in 2002. The owner Todd Bedford acquired the small three year-old company and started with a staff of three - himself, a technician and an administrator.
Lifeline Proactive Video Monitoring is a powerful crime prevention solution that allows businesses to reduce costs while they increase the coverage area and effectiveness of their physical security. Personalized app for complete system control that includes flexible zoning & visitor pass functionality.
Lifeline's Proactive Video Monitoring MSU is a rapid deployment, independent, and mobile CCTV solution. It was designed as an adaptable, robust mobile surveillance unit (MSU) solution for sites with little or no supporting infrastructure, no internet connectivity, and no structures to house communications equipment.
Lifeline is a local, family owned security company developing custom integrated security solutions for Hawaii business owners. Guard your business with revolutionary technologies that include hybrid control panels, glass break detectors, motion sensors and more. Complete control of lighting, thermostats and appliances in real time from anywhere, anytime, resulting in significant energy savings.
You've worked hard to establish your business. Let Lifeline go to work for you - securing your property, assets and most importantly, your people. Every business has very unique security needs in protecting their employees, clients and assets, and Lifeline Fire and Security can meet those needs with a wide range of business and commercial applications.
Reviews (24)
Omata MosesJudah Okpas
Omata MosesJudah Okpas
Nov 17, 2021
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I just withdraw my profit of $15,500 from my trading account thanks a lot Miss Katherine Lawrence . I now have full trust on you now, I started with $650 you can also give a try, Miss Katherine Lawrence is real and legit Contact her via her details below WhatsApp: +1 (304) 506-8537 Gmail: katherinelawrence070@gmail.com
Kareen G.
Kareen G.
Nov 11, 2020
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I don't even want to do a review but I mentioned to the sales person that I would of he would lie and so here I am. We switched from another awful company and it seems that they are all connected. This is our third month, we are in collection and neither the sales, the company not the VP would help with the transition.
The installment took 4 hours in one home and 5 days on another.
What ever you do Do Not make the mistake we made.
Matthew L.
Matthew L.
Apr 25, 2020
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Todd, Stuart, Rod, Neil and the rest of the staff are awesome. My company chose lifeline for a few of our properties and they have been very responsive, understanding and overall care for the client. Thank you.
Linda C.
Linda C.
Oct 14, 2019
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Great Service, excellent regards to customer and sorry we had to move to California due to husbands ill health.

Choose Lifeline Fire and Security, you will not regret it!
Sharon C.
Sharon C.
Mar 14, 2019
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I cannot say enough great things about Lifeline Fire and Security..

Mahalo plenty to Marissa for taking care of me when I called in with a security alarm connection issue. I truly appreciate the time you took to talk with me about my alarm system..You took common courtesy to an uncommon level and I'm so grateful for your help.

Ray you're the best! I appreciate your time and patience spent repairing my alarm. You went above and beyond, warmest thanks.
Veronica K.
Veronica K.
Nov 12, 2018
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I'm very disappointed with this company. I decided to go with Lifeline after meeting with their sales rep Lee Metcalf. Everything seemed to be good after I signed a contract with them to take over after being very dissatisfied with Cam Security. That was early 2017. I chose this company again for three more properties just months ago this year and since then my sales contact is no longer with the company just after signing the contracts. Just today I learned the tech that's been working with my largest property for years even going back to Cam Security is leaving at the end of this month
Eric M.
Eric M.
Jul 23, 2018
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Lifeline is an incredible security company. I've had my system installed for years and have had nothing but seamless support from them. Every time it is accidentally set off, which unfortunately happens more than I would like, they are quick to respond and assist. Every time I've called the office for any other reason they check to make sure everything else is going fine with the system and ask about any alerts they've noticed recently.

I recently called to inquire about cameras. I spoke with Stuart who was incredibly helpful. He went above and beyond to answer all my questions
Tanyce W.
Tanyce W.
Jun 06, 2018
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I was in the market for some awesome Home Security Cameras and seeing the 5 Star Yelp reviews made me inquire!

After shopping around; doing my research, comparing 2 other companies products, and service maintenance fees, I'm happy to say that I have chosen a great deal!

The first company quoted me for 4, 4.0 Megapixel Bullet Cameras which costed more and come to find out, they weren't in business very long; don't have as much man-power for maintenance and not as reliable.

The second company didn't impress me; they didn't even use Bullet cameras - only Dome; but I was
Lisa W.
Lisa W.
Mar 09, 2018
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I have worked with Lifeline since 2009. I've had security installed at 4 homes and 3 offices over the years. Service from ordering, sales, to install has ALWAYS been smooth. They are always on top of things. But today the tech went over and above ....

Started my week with a breakin and started my day with a dead car battery. The tech arrived at my house before I could because I was stranded on my way back from the babysitters down the street. He offered to come get me, and then he jumped my car!

Courteous, and fabulous. Thank you to my tech guy, Rod! And a big Mahalo to the whole
Loren J.
Loren J.
Jan 26, 2018
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I'm in love with Lifeline. Every person I interact with is patient and kind. Very knowledgeable professional employees that care about their work. Monique gave me a fantastic rundown on Total Connect 2 plus one technician trained me in my home for no charge. We cannot say enough good things about Todd and LFS, INC - but maybe a class on how to build such an impressive company would be next. Mahalo for ever
Shawn Oakes
Shawn Oakes
Nov 06, 2017
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The service we were provided with was stellar. Installation was smooth without any difficulty and service representatives were clean professional and offered us the most value in selecting our security plan.
Some things that separate Lifeline from other security providers is the obvious tamper resistant wireless hookups and live monitoring but the deal setter for us was the local support rather than the competitions support system in other countries or states, who called when an alarm was set off on accident and when error codes had alerted them. Maintenance and service is very punctual and when
Mariette Lowe
Mariette Lowe
Aug 28, 2017
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My home is a Lifeline Smart Home. Not only do I feel safe with my Lifeline alarm system, but my HD CCTV cameras allow me to keep an eye on my furry family members when I am not home, my video doorbell lets me see who is at my door without having to get up from my couch or even be home for that matter. I have the convenience of adjusting lights, locks and thermostats all from an app on my smart phone. Local friendly staff serving Hawaii residents since 2002!
Kimalar C.
Kimalar C.
Jun 30, 2017
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We have been loyal customers of Lifeline for over 10+ years and we couldn't be happier with the home automation system. Our family felt safe 24/7.

Many a times, we've accidentally triggered the alarm, and immediately we were connected to live operators asking our identification and dispatched HPD. Not once, have we felt their services were not great. Lifeline has protected our family for years and will continue to do so.
Paul N. Char Ascura
Paul N. Char Ascura
Jun 15, 2017
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We are please to say for the last 10 years Lifeline has provided us with a safe security system to put our family at ease. We have not had any incident because we feel with the security system installed help deter possible criminal activities. Lifeline provided us with an up-to-date security system and with my Law enforcement background I felt… comfortable with the services and security systems. The owners, staff, and technicians and the entire Lifeline company has provided my family with the utmost great customer services you can ask for. Again my family would like to say thank you to the
David Wee
David Wee
May 09, 2017
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Great locally run small business! Very helpful and I'll continue to be a customer for years to come.
Debbie Y.
Debbie Y.
Apr 12, 2017
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Needed help with my home security system and Gary came to the rescue! Very informative and helpful! Hoping they set up on Maui soon as we need more home security alternatives here.
L. D. T.
L. D. T.
Aug 06, 2016
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The first time I called, Gary answered and connected me to Lee. Lee was extremely helpful with our request for arranging the consult, meeting to sign papers, and expediting the installation quickly. My husband and I like to get things done fast and Lifeline has been very flexible with working with our schedule. Monique worked her magic to get us an earlier installation date and Justice was very friendly, professional, and respectful of our home and personal belongings when installing the system.
I had previously called a couple of other national companies but was put off by the long waits on the
Denise S.
Denise S.
Jul 27, 2016
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We have been Lifeline customers since 2008. Not only do we have their system in our home, but also our business. Their equipment is top notch and only outdone by their customer service. My husband and I required a pretty sophisticated system at our business. Because there's many facets to our system, it's taken my husband and I some time to learn how to save clips when needed and operate it all. We've called Lifeline many times and Stewart (the owner) has called us back himself! Props to Eric the installer and the other two gentlemen we've worked with over the years during
Deianara C.
Deianara C.
Jul 10, 2016
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I had this company last year and recently updated the ought ADT due to their contract being 5 years and I felt was too long. But they were good when I had them, I just thought needed to try other companies and had a typical contract for 3 years only

This is an update to my review. Todd call me ASAP, you know I cancelled my alarm system from August 2015 and you folks are still deducting from my checking account. I have sent you a message and included my contact number. You folks owe me a $207 and I want the automatic deduction to stop ASAP!
J. H.
J. H.
Apr 21, 2016
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I've been reading about how more and more burglars cut your phone line before breaking in, since they know residential alarm systems always rely on your phoneline to transmit alarm signals. Thus your siren will sound but since the alarm co isnt notified, they dont send the cops.
The technology has gotten better and now there's such as thing as 'wireless 2-way voice' - the 'wireless' capability being the ability to send signals to the alarm co via cellular *NOT* via your home phone line. Meaning even if you have a homephone line which the burglar cuts, the alarm
Ryan R.
Ryan R.
Mar 02, 2016
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Just made the switch from alert alarm and already a better experience. I reached out to Sean Doyle last year but we weren't able to meet up due to unforeseen circumstances. Sean didn't forget me and reached out after a few months and I'm glad he did. Better product but the biggest difference is 100% without a doubt BETTER SERVICE. Kevin was the tech that installed and he was very professional, respectful, communicated well, and provide the same excellent service as Sean. Lifeline you've set the bar higher and I hope the rest of my time with you will not disappoint.

Will recommend
Leo T.
Leo T.
Jan 06, 2016
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I posted an earlier review that I felt obligated to take down and revise after my problem with Lifeline was solved by the owner Todd Bedford. What began as a huge headache over a contractual issue was quickly resolved by Todd. I send a big Mahalo to him for his integrity and good business practice. I would gladly do business with Todd and Lifeline again!
Dr. Barbara H.
Dr. Barbara H.
Oct 06, 2015
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I recently bought a house in Hawaii so I had scarce knowledge about what's good or bad regarding home security system. I googled for local home securities and found out that Lifeline is an official dealer of Honeywell, a highly recommended system as the reviews showed online. I called up Sean Doyle and he immediately responded and came that week to discuss the details of cost, installation, and services.

I must say he is one of the most professional, friendliest person I've known. He is not only honest but extremely knowledgeable about all the products. He is articulate in his manners
Luvonne S.
Luvonne S.
Mar 20, 2014
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We just built a new home and are so glad we now have our home secured and protected by Lifeline Fire and Security. The decision to choose Lifeline over the many other "security" companies was an easy one to make. Lifeline is locally owned and operated which gives me a sense of security that should any issue arise, they are here on the island and not some company operated out of the mainland. They offered incredible personalized service from the owner Todd Bedford to the installer and the staff. Whenever I had questions with our security panel, they were always pleasant and immediately