Baystate Safe & Alarm
Call now
Call now
Website
Call
Baystate Safe & Alarm
Our security systems protect you with technology that is reliable and intuitive for a variety of emergency situations. Make sure people only have access to areas WHERE you want them to and WHEN you want them to. Alerting you and the fire department when a fire happens and keeping you compliant with various building codes, fire codes, and local codes.

We professional safe experts have the experience and expertise to help you select a safe based upon what you're protecting from burglary, fire, or both. We offer reliable and cost effective solutions for fire extinguisher protection to ensure you're safe and meeting applicable codes and laws. If you are looking for security systems in Western Massachusetts, Southern Vermont, or Northern Connecticut, this site is packed with exciting information you need.
Services
Northeast Security Solutions, Inc. stands behind its work and delivers security products that effectively and efficiently reduce our customers' risk to ensure you sleep soundly at night! We are a one-stop security company, fully experienced in both mechanical and electronic security products. This saves you time and money, and avoids "buck-passing" between suppliers.
Our company was founded in November of 1988 under the name Baystate Locksmiths by current co-owner George D. Condon, III. The company grew quickly by offering same day and professional locksmith services including master key systems, safe openings, safe combination changes, door hardware repair and replacement, and automotive openings.
There is no limit to where our service territory spans to service a customer. You can see from the map that we have customers up and down the east coast and even across the country as far away as Florida and Texas! Our billing structure allows us to go wherever our customers need us. We have multiple retail chain stores that we service the security needs for their entire list of locations.
We've been in this business a long time. We know what the bad guys will try and we know how intruders can rob a home or drain a company of profits. During our FREE and confidential 58-point Security Audit we look at your place the same way a burglar would. We'll show you the most cost effective effective solution to plug up your weaknesses.
Northeast Security Solutions has a proven track record of excellent customer service, which even gets the attention of our competitors. As a result, we are frequently approached about acquisitions of other local security companies interested in joining our family.
Reviews (10)
Donna Dee
Donna Dee
Dec 12, 2021
Report
Positive: Professionalism, Punctuality, Responsiveness
Very professional all around, from first phone contact to completion of service. Technician was knowledgeable, respectful and great to deal with.
I highly recommend this business.
Services: Repair hardware, Install hardware
Jackie Gaurdia
Jackie Gaurdia
Nov 25, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness
The repairman arrived on time and was able to replace the alarm boxes without any problem. He was neatly dressed, courteous and clean. I would have no problem recommending this company for any work you need done!
Services: Installation, General repairs
David Bonadies
David Bonadies
Nov 24, 2021
Report
Positive: Professionalism, Responsiveness
Northeast Security Solutions was very responsive and solution based with updating our fire alarm system. I would not hesitate to recommend them or use them again.
Service: Installation
Dan M.
Dan M.
Oct 26, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Josh and Dean provide excellent customer service. Went above and beyond for a simple key duplicate I was having trouble getting elsewhere.
Service: Copy building key
Anthony Scibelli
Anthony Scibelli
Sep 01, 2021
Report
The team at Northeast Security Solutions has been my home alarm system monitor for years. When I contacted them with an issue with my alarm panel, they sent out a technician to help address the issue. The technician resolved the issue quickly. However, given the age of my system, they helped me upgrade my system that uses cellular technology. The upgrade was done quickly and the technician trained me on the use of the new system. The project manager was a pleasure to work with. Well done Northeast Security!
CrossPoint Clinical Services
CrossPoint Clinical Services
Apr 22, 2021
Report
Positive: Professionalism, Responsiveness, Value
They installed a door security system on our business office suite. It was good user friendly system
Tina Malley
Tina Malley
Apr 06, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had several meetings to ensure we had everything covered NSS was always accommodating and worked around our needs. Their employees were all professional and pleasant to work with. They spent several days at our site and always made sure the work area was clean before leaving for the day. I would highly recommend NSS.
Kathy Zerra
Kathy Zerra
Mar 28, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Outstanding customer service, expertise, communication and prompt attention in addressing our security needs. Our project manager, Doug J, is extremely responsive, knowledgeable and a true pleasure to work with. We are very fortunate to have such a professional company in our area. Highly recommended!
Shawn Gundersen
Shawn Gundersen
Feb 07, 2021
Report
The crew at Northeast Security has been very helpful and accommodating with the old security and fire alarm system at my property when most other companies were more interested in selling me a new system. Recently they worked through an issue we were having with the phone line by adding a cell phone dialer and now we are back to optimal function and safety. Their crew was professional and courteous and arrived when they said they would. Nice to see customer service isn't dead yet.
Meg Clancy
Meg Clancy
Nov 20, 2020
Report
I have only wonderful things to say about Northeast Security Solutions. Having a local company protecting our home is so important. When you call them, they answer immediately. No being on hold for 30 minutes. At Northeast they answer and you speak with a human being - not a machine! Everyone my husband and I have dealt with there have been professional, knowledgeable and friendly. They arrive on time and call if they are going to be delayed. They even reach out to make sure everything is working well. Just say no to the big companies and say YES to Northeast Security Solutions. We're happy we