We don't consider ourselves to be in the business of HVAC -- we are in the business of comfort. At Cool Air Plumbing & Mechanical, keeping you comfortable is our #1 priority. Our friendly and professional team is ready to work with you to help you use your HVAC system efficiently, and to make your home and business a comfortable space for all to enjoy.
If you do end up needing a replacement heating or cooling system, our highly-skilled team will be standing by to guide you through the purchase and installation of a new unit. We know your time is valuable. So if you are in need of replacement, repair, or you simply would like a trusted professional to come and look at your heating, cooling or plumbing system, we encourage you to use our online scheduling tool.
With this tool, you can easily schedule plumbing, air-conditioning, or heating system services for your Atlanta home or business, right from your smartphone or computer. It's fast, easy and convenient! At Cool Air Mechanical, we encourage customers to take advantage of our maintenance programs to ensure smooth operation of their systems.
If you do end up needing a replacement heating or cooling system, our highly-skilled team will be standing by to guide you through the purchase and installation of a new unit. We know your time is valuable. So if you are in need of replacement, repair, or you simply would like a trusted professional to come and look at your heating, cooling or plumbing system, we encourage you to use our online scheduling tool.
With this tool, you can easily schedule plumbing, air-conditioning, or heating system services for your Atlanta home or business, right from your smartphone or computer. It's fast, easy and convenient! At Cool Air Mechanical, we encourage customers to take advantage of our maintenance programs to ensure smooth operation of their systems.
Services
When you need a heating and air contractor in Marietta, GA, count on Cool Air Mechanical. For years, our team of experts has provided exceptional heating, cooling, ventilation, and water heater services throughout Atlanta and surrounding cities. If you need a new heating or cooling system, our team is ready to guide you and assist you with purchasing new residential HVAC systems.
You can feel confident that our team of HVAC experts and plumbing specialists know their stuff. Why? Because our team brings years of expertise to each and every job. But don't just take our word for it. With thousands of 5-star reviews and dozens of awards, you can trust Cool Air Mechanical to handle your Atlanta home's heating, cooling and plumbing needs, no matter the size or difficulty.
Cool Air Mechanical repairs and installs new heating systems in Atlanta and the surrounding area. We can help you select the right heating system for your home, then install it for you quickly and professionally, ensuring it will work properly for years to come. If you are interested in learning more about our replacement, maintenance, or repair services on heating systems, give us a call today.
When it comes time to have a new heating system installed, there are a variety of things to keep in mind. You must select a system that matches the specific needs of your home, both in terms of heat production and energy efficiency. The system must also match your existing air handler and ductwork system or you may need upgrades.
You want your home heating system to work well on a consistent basis to keep your home comfortable. For this reason, it's important to schedule regular heating repair and maintenance service in Atlanta to make sure your heating system is working at peak performance. Annual tune-ups keep your home's heating system running longer and better, helping you avoid unexpected heating repair.
Reviews (26)
Ayana Herbert
Jan 05, 2022
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When I had no hot water and heat was not working, I initially called HVAC team to come out. Troy P. came out as scheduled and discovered an unexpected issue that our basement was flooded! He immediately called Nate D. from their plumbing team to come out and make and assessment. He was able to determine that we would need a new water heater, pump repair and water pumped out of the basement to get the job done. He scheduled us for the very next day for the service. It was a challenging job but they were punctual and they got it done efficiently. We will be calling the HVAC team back out to look
Deserie Mccauley
Dec 31, 2021
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I have used cool air for many years and have always had a great experience until this time. I feel like I was sold more than I needed and am having a bit of buyers remorse for not shopping around. I had 3 units installed 5 years ago and all that went really well. I had them come out and install the duo-2000 whole house air purification system last year ...a high intensity induct air purifier - sanitizes and reduces household odors. So I call them a few weeks ago and tell them I want my moms room on her own thermostat because she is always cold. We had a damper and 2 thermostats upstairs - I just
Ron Swart
Dec 30, 2021
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Joy Stephens
Dec 29, 2021
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We did not sign the contract today only because Sarge (my husband) always get two or three estimates on large important investments. He doesn't rush. It took discipline not to sign today due to the very impressive presentation. Stan Bailey answered our many questions with detail and patience. We likely will only get one more estimate for our HVAC and that one would need to be waist high above the norm. Our comfort level with Mr. Bailey, Cool Air Mechanical product and pricing, and with Costco in the midst will be difficult to beat.
Lynn Douglas
Dec 24, 2021
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Brian Cook was extremely thorough in his servicing of our units. He also went out of his way to patiently describe (along with photos) safety issues he found with our gas furnaces so that we could take care of them. One issue was caused by our plumber so I will have them come back out to fix it. Very professional, thorough & patient. Highly recommend!
Erric Philman
Dec 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Joshua was incredible professional and efficient. He was mindful of the surroundings during the installation to avoid any dings. He explained every step through the process so I had no surprises. Highly recommended.
Services: Heating system installation, AC installation, Thermostat installation
Joshua was incredible professional and efficient. He was mindful of the surroundings during the installation to avoid any dings. He explained every step through the process so I had no surprises. Highly recommended.
Services: Heating system installation, AC installation, Thermostat installation
Christian L. Paul
Dec 07, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Jerry Cobb was the technician that arrive at our home for an electrical issue associate it with our heating unit. He was very knowledgeable and professional. He quickly advise us as to how to resolve our issues. I would recommend call air at any point regarding heating and air-conditioning issues.
Service: AC repair
Jerry Cobb was the technician that arrive at our home for an electrical issue associate it with our heating unit. He was very knowledgeable and professional. He quickly advise us as to how to resolve our issues. I would recommend call air at any point regarding heating and air-conditioning issues.
Service: AC repair
Mt G.
Nov 14, 2021
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This companies customer service is awful. We overpaid for a horrible duct cleaning where the crew refused to bring in their good equipment because it was raining outside. Then when the duct cleaning crew came into our home they cursed in front of my family, solicited my wife for their personal dog training company, and then damaged our vents. I complained to their customer service and the head of the customer service called me. He offered to have my ducts recleaned and my vents replaced. I measured all the damaged ducts and emailed him the info with no reply at all. They just ignored me, TERRIBLE
Tom G.
Oct 20, 2021
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Shellie A.
Aug 21, 2021
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This company came to service my neighbor AND DAMAGED MY PROPERTY!! I immediately called the company, thinking they would take responsibility, but my initial call was dropped. I called back of course but reached a foreign speaker who did not understand English well enough to address my problem or perhaps she just didn't want to address my problem! The item damaged is less than a year old and cost over $1500. Rather than take responsibility for their mistake this company has tried to blame everyone else.
Do not use this company!!
Do not use this company!!
Carley O.
Aug 12, 2021
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The ONLY reason we used this god awful company is because of Costco. They are a complete joke. Give you the run around and are always trying to tell you you need a new $200 part. We had two complete systems installed by them and each time has come been a complete nightmare. Just had a new one installed two weeks ago doesn't work, middle of summer! Four appointments later we're still having problems. Steer clear of this company!
Joe Skalski
Jul 25, 2021
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Richard D.
Jul 23, 2021
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I bought 2 Lenox systems through Costco and they were supposed to service as part of the warranty, but trying to get them out is a joke, well finally after several scheduled app they send a young guy out he was on the phone, personal call the whole time, he poured something in pvc lines I was supposedly low in refrigerant, which he had to go get some , added some refrigerant & charged me $385.00 didn't check anything else, what a scam!!! They will never be back to my house, lodging a complaint with Costco
Cristina C.
Jul 02, 2021
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We purchased our HVAC unit in 2017 after our old unit died over 4th of July weekend. The new unit is excellent. Twice each year we get a maintenance visit to make sure our unit is operating at top efficiency. This morning Valencia came out and provided service, replacing filters, checking the fuses and making certain the outside unit is working properly. She gave me a few suggestions to help extend the life of the unit, and was extremely professional and very knowledgeable. I can't say enough positive things about Cool Air Mechanical! Each technician has been top notch. Thanks for
Felita Marie Johnson
Jul 01, 2021
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I would like to thank Chris Whitehead for the super trouble shooting technique done to fix my air conditioner unit Chris needs a raise because he gave me great understanding of the issue I had with unit I was please with the service he provided I will continue to call customer service and request for Chris when future maintenance is due. Thanks Cool and Air!!
N. C.
Jun 28, 2021
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I'd give them a negative star if I could. Made appointment, which was a major hassle - multiple calls and wait times, and called to see if I could delay appointment a week...After 10 minutes on hold, the service person said they are no longer taking duct work until October. I asked the agent when she was going to call me and cancel, she said probably later. WOW. Pretty bad communication.
I have no idea if this company is any good but customer service is not a priority. Lots of my time wasted but at least I know going forward, I will not use them. Find another vendor.
I have no idea if this company is any good but customer service is not a priority. Lots of my time wasted but at least I know going forward, I will not use them. Find another vendor.
Michael W.
Jun 12, 2021
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What many people dont know is that the "old company" closed a few years ago and a "new" company emerged a few weeks later.
Same name, same logo, same spot at Costco etc. Many employees were kept on with the new company.
I had been using them for years. Every six months Id have them out as the warranties dont hold up if you dont do the maintenance.
Since I had been doing this for about 8 years I got used to the routine. Then I noticed three small, and some not so small changes but didnt at first know why. Then I find out the reason is a change of ownership.
Same name, same logo, same spot at Costco etc. Many employees were kept on with the new company.
I had been using them for years. Every six months Id have them out as the warranties dont hold up if you dont do the maintenance.
Since I had been doing this for about 8 years I got used to the routine. Then I noticed three small, and some not so small changes but didnt at first know why. Then I find out the reason is a change of ownership.
Courtney B.
May 28, 2021
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I replaced one of my A/C units with them 2 years ago. They tried to get me to replace both but I refused. Since they replaced it, I've had nothing but problems. They even re-replaced the unit the first summer saying essentially that I got a lemon. Still problems. I got the unit serviced as part of the maintenance plan and less than a month later it stopped working. They came out, told me it was fixed. Said it's "possible" I needed a $350 lightning surge protector (of which the part is under $30). I refused because I didn't actually think that was the problem. And
Keith Morrison
May 19, 2021
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Nicholas Frager
May 06, 2021
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I have to give a SPECIAL SHOUT-OUT to CHRIS!!! I had a scary situation with my HVAC and Chris was a awesome professional and outstanding technician. He put me at ease and walked me through the process (he didn’t have to but he did). THIS IS WHY MY BASEMENT UNIT and entire HOME IS SERVICED BY COOL AIR... Because Chris is a cool dude. He is a role model for customer service with 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Katie L.
Apr 11, 2021
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This has been THE WORST company to deal with. We purchased a brand new furnish June 2020. Ever since then we have had MONTHLY issues. When it gets cold our heat won't work, someone comes out and obviously puts a bandage on it. When it gets out our A/C doesn't work. Every single month there is an issue. Also during the months of January and February we were not staying in our home due to a water fluid and reconstruction. The heat never worked for my construction guys yet our gas bill for the two months was around 600 DOLLARS! I have asked for a manager multiple times, I have been polite
Melissa S.
Apr 04, 2021
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Service man was very nice, but replaced a part in 5 minutes and said he was giving us $30 discount, total for part was $307.00 plus the $80 diagnostic charge, after he left I looked up the part and I could have bought it for like $10-$20. Lesson learned, before letting a company install something- google the cost of the part. Spoke with the manager but he would do nothing. We will be needing 2 new units soon, going to look elsewhere when that time comes. Just can't trust them on cost, so they just lost a long time customer!
Phyllis Shusterman
Jan 28, 2021
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Chris E.
Dec 02, 2020
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I contacted them through Costco. They came to my house and provided estimate for two furnaces and one air conditioner. It was well above competitor. Once I showed them this they were able to come down on the price along with a free duct cleaning.
The two workers that installed the systems were excellent: on time, professional, wore PPE. I've had them come back one time because some bedrooms upstairs were hotter than others, almost 10°. I was told it's because we don't have returns in the bedrooms. I agree with this but we didn't have this problem with the old system. I have
The two workers that installed the systems were excellent: on time, professional, wore PPE. I've had them come back one time because some bedrooms upstairs were hotter than others, almost 10°. I was told it's because we don't have returns in the bedrooms. I agree with this but we didn't have this problem with the old system. I have
Fer C.
Mar 27, 2020
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I was approached by one of their Costco sales rep and after chatting with her they respected my request to not be called. Top marks for that.
When I was ready to replace my water heater, I got a quote that was higher than expected, but I decided to go with them for the Costco rebate and reputation.
First, the constructive feedback: their phone/office people are awful. For this, I rate them 4 instead of 5 stars overall. Their back office people deserve a 1 star. They need better customer service training.
The day of my appointment, I waited until AFTER my window passed before calling. The phone
When I was ready to replace my water heater, I got a quote that was higher than expected, but I decided to go with them for the Costco rebate and reputation.
First, the constructive feedback: their phone/office people are awful. For this, I rate them 4 instead of 5 stars overall. Their back office people deserve a 1 star. They need better customer service training.
The day of my appointment, I waited until AFTER my window passed before calling. The phone
Jeffrey K.
Jan 26, 2020
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We purchased two new HVAC units from Cool Air through Costco around June because our old units finally bit the dust and lord knows you can't survive an Atlanta summer without air conditioning. We usually have a lot of confidence in the products, services and warranties that Costco offers so we went with Cool Air.
The installation process seemed pretty straight forward and I ended up buying a new Ecobee thermostat for the basement unit as we have two other Ecobee thermostats in the house. I thought it would be easier to manage and the installer was kind enough to install the new Ecobee. We
The installation process seemed pretty straight forward and I ended up buying a new Ecobee thermostat for the basement unit as we have two other Ecobee thermostats in the house. I thought it would be easier to manage and the installer was kind enough to install the new Ecobee. We
