Architectural engineer Eben Robison opens a small office in downtown Hartsdale. His wife runs the gas station and auto parts store, and he runs a side business drafting building plans. Living above his shop, he was ready all hours of the night to help anyone in need. Extensions were added to accommodate the hardware shop, gas station, and auto shop.
With the help of his wife and with his customer-oriented mindset, his business grew and eventually expanded to delivering home heating oil to homes in Scarsdale, Hartsdale, Edgemont, Ardsley and White Plains. Original Oil is founded by Harry Singer and delivers oil to the five Boroughs of New York.
A large expansion took place including: an auto parts and storage garage next to the oil plant, gas stations, as well as the opening of a second hardware store in Scarsdale. Wanting to reward the employees who helped him grow the business, Eben Robison, through a series of outright gifts, transferred a total of 49 percent of Robison's stock into the hands of seven of his most trusted and valued employees.
With the help of his wife and with his customer-oriented mindset, his business grew and eventually expanded to delivering home heating oil to homes in Scarsdale, Hartsdale, Edgemont, Ardsley and White Plains. Original Oil is founded by Harry Singer and delivers oil to the five Boroughs of New York.
A large expansion took place including: an auto parts and storage garage next to the oil plant, gas stations, as well as the opening of a second hardware store in Scarsdale. Wanting to reward the employees who helped him grow the business, Eben Robison, through a series of outright gifts, transferred a total of 49 percent of Robison's stock into the hands of seven of his most trusted and valued employees.
Services
If you are in the market for new heating, cooling and indoor air quality equipment, you've come to the right place. Robison offers a complete line of top-name brands for boilers, furnaces, air conditioners, and more. Our experts will patiently go through the process of determining the best systems for your lifestyle and living space, and provide you with a fair estimate for both the sales price and our charge to install your system properly.
Transitioning your HVAC system from summer functions to fall and winter is not as simple as just turning the AC off. You should ease both your home and your air conditioning system into the next season. Once the weather starts to mellow out, you can at least turn the air conditioning unit to a lower setting.
Have an emergency on a holiday? It's no problem with Robison. Our trained customer service representatives are available 24 hours a day, 7 days a week, during the heating season (other periods via answering service) to handle emergencies and answer questions. Whether you require one of our technicians to come to your home, or you just have a question regarding your account, you will never get an answering service or machine at Robison.
We are proud to present to you what we believe to be the finest, most professional, and most experienced group of delivery personnel to be assembled in Westchester County and the surrounding areas. They have amassed over 225 years of experience in making both residential and commercial heating oil deliveries.
Our service and installation technicians, tasked with properly setting up, maintaining and repairing your home comfort solutions, are some of the most important members of our Robison family. They, and all of us, take great pride in the high-quality work we perform for the home and business owners of Westchester, Putnam, CT and the Bronx.
Reviews (20)
Al Frankel
Jan 05, 2022
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WyQuasia King-Thomas
Dec 20, 2021
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Huw P.
Oct 22, 2021
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When you call Robison, you can press 1 for existing customer, or 2 for potential new customer. When you press 1, you will wait for at least half an hour. When you press 2, you will get an answer in seconds. But if they find out you are an existing customer, they will put you back in the 30 minute wait line. That's why I don't want to be a Robison customer. Try it. Call them.
Greg Adams
Oct 18, 2021
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I was able to book something quickly, thank you for that.. And I really thought the gentleman that serviced our home did a great job taking care of our issue and answering additional questions I had. Very informative and I felt heard and not rushed. Appreciate him and hope he doesn't go unnoticed. I just can't remember his name but please pass on if possible. Thanks
Jeremy K.
Jul 18, 2021
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Before you sign a contract with Robison, get a second opinion!!!
We had hired Robison to replace a water heater and called them again this spring when we found a sewage leak in the basement. Robison employees cleaned out a trap and told us the fix was only temporary, it would last only about two weeks. The real problem, they said, were two segments of collapsed clay pipe in the sewer line connecting our home to the sewer main in the street. The Robison representatives claimed to have seen the collapsed pipes in their video of the line. They said it would cost $16,000 to $18,000 to fix and needed
We had hired Robison to replace a water heater and called them again this spring when we found a sewage leak in the basement. Robison employees cleaned out a trap and told us the fix was only temporary, it would last only about two weeks. The real problem, they said, were two segments of collapsed clay pipe in the sewer line connecting our home to the sewer main in the street. The Robison representatives claimed to have seen the collapsed pipes in their video of the line. They said it would cost $16,000 to $18,000 to fix and needed
Jonas W.
May 27, 2021
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Daniel Rempe
Apr 01, 2021
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First, the company price gouged my family during a snowstorm.
Right before a blizzard, our furnace stopped working. My pregnant wife, my three-year old son, and I sat for several days in the cold while we waited for a technician to come, then they ultimately charged us nearly $1,400 in total to replaced a burnt circuit board.
Now, they are repeatedly harassing us, claiming that we only paid half the bill, despite the fact that we have credit card receipts for the entire bill.
The worst company I have ever hired for anything.
Right before a blizzard, our furnace stopped working. My pregnant wife, my three-year old son, and I sat for several days in the cold while we waited for a technician to come, then they ultimately charged us nearly $1,400 in total to replaced a burnt circuit board.
Now, they are repeatedly harassing us, claiming that we only paid half the bill, despite the fact that we have credit card receipts for the entire bill.
The worst company I have ever hired for anything.
Thomas H.
Feb 23, 2021
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Tom Dufficy
Jan 03, 2021
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David V.
Jan 01, 2021
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Technician Steve T. was very helpful and articulate. Pleased with his advice. We bought a new Bosch Heat/AC heat pump system this past summer when it was hot out. But now that it's winter, we're not accustom to the cold weather operation of the ecobee smart thermostat. Steve stopped by to confirm the settings were correct and gave me pointers on using the digital thermostat. Very pleased with Robison's speedy assistance.
Nancy S.
Dec 02, 2020
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We had a strong exhaust smell coming from our furnace. Robison was able to get a tech out very quickly. Larry was professional, courteous, thorough and went above and beyond to fix the issue. Very pleased that all of the repairs were covered under our service agreement. Hopefully, we won't need to call them again but good to know they're there for us in case of an issue.
Lee C.
Dec 01, 2020
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RUN AS FAST AS YOU CAN AWAY FROM THIS COMPANY!!
I have waited over 2+ years to write this review. What does that tell you?
Did a pretty simple oil to gas conversion and it was the hardest project to complete with Robison. I own multiple houses that do a lot of construction projects and this was the all time worst experience. Estimate was good, rebates were good, then it all fell apart like an avalanche.
1. Work took a very long time. Very very long.
2. Had to explain to their plumbing department on how to do modern construction work.
3.They outright lie to you on communication with ConEd
I have waited over 2+ years to write this review. What does that tell you?
Did a pretty simple oil to gas conversion and it was the hardest project to complete with Robison. I own multiple houses that do a lot of construction projects and this was the all time worst experience. Estimate was good, rebates were good, then it all fell apart like an avalanche.
1. Work took a very long time. Very very long.
2. Had to explain to their plumbing department on how to do modern construction work.
3.They outright lie to you on communication with ConEd
Donna Starace DeMattio
Oct 27, 2020
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They came to my place of business because they are supposed to be commercial plumbers. They attempted To repair one of my machines. They didn’t know what they were doing but that didn’t stop them from charging me almost 600$. When my usual plumber became available, they fixed my problem in 10 minutes. I can’t stress enough how money hungry And incompetent they are. Do not use them. You will be sorry
Sam M.
May 18, 2020
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Justin T.
Mar 14, 2020
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In terms of service, we had a salesperson who promised to call us upon the renewal of our contract every year to go over pricing options. He never called us the first year, and our price jumped up .60 per gallon. When we called to get it corrected, he apologized, and got us the discounted rate again, so that was good.
Then he advised us about the Wifi tank monitor, to check the status of our oil level. $100 deposit, that you get back once you take it out. The monitor was always reading numbers that were either way too high, or way too low (it would fluctuate between 100 gallons left, to 220 gallons
Then he advised us about the Wifi tank monitor, to check the status of our oil level. $100 deposit, that you get back once you take it out. The monitor was always reading numbers that were either way too high, or way too low (it would fluctuate between 100 gallons left, to 220 gallons
John S.
Jan 31, 2020
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Marie B.
Jan 31, 2020
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Ryan O'Gorman
Jan 14, 2020
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Where do I begin. It hasn’t even been 6 months since I signed the contract. Issue 1. From the beginning, the salesman I had was rude and condescending. I just moved and had 3 oil companies that I was making contact with. One was a local smaller company, the second was Robison, and the third was a larger company. In talking with the salesman, he… bashed the other two and basically said that because Robison services the house with the previous owner, they know the ins and outs of the house. Well yes they do but if I went with another company, they’ll begin to know the house soon
N. I.
Mar 01, 2019
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I have an oil contract and a service contract with Robison.
I signed up for both contracts because I was having trouble finding a company that would do work on my old oil system. Even the company that was contracted to service my boiler ended up unwilling to do the work, telling me they weren't licensed to do work in my neighborhood So, I called Robison. My problem was a leaking water tank. The project was to replace the leaking tank with a new tank. Replacing a water tank is not be covered under any service plan.
To be clear, I explicitly told Robison before I signed my contract,
I signed up for both contracts because I was having trouble finding a company that would do work on my old oil system. Even the company that was contracted to service my boiler ended up unwilling to do the work, telling me they weren't licensed to do work in my neighborhood So, I called Robison. My problem was a leaking water tank. The project was to replace the leaking tank with a new tank. Replacing a water tank is not be covered under any service plan.
To be clear, I explicitly told Robison before I signed my contract,
N. R.
Dec 18, 2018
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Terrible customer service.... was on phone twice with receptionist and transferred to someone who wasn't available..... still waiting for call back !!!
I was a former client of Frank & Lindy...
and always like to support local busses.... forget about Robison... all they want to do is gouge you and rip u off .... with bad customer service ....
I was a former client of Frank & Lindy...
and always like to support local busses.... forget about Robison... all they want to do is gouge you and rip u off .... with bad customer service ....
