VIP is a licensed General Contractor in the State of Hawaii (ABC-13196) offering residential and commercial systems such as Aerobic Treatment Units which treat wastewater by adding air to break down organic matter, reduce pathogens, and transform nutrients. VIP will properly clean your cesspool or septic systems, and guide owners to optimize their systems.
We will supply, install, and service your lift station pump and controls, maintain your grease trap, and provide helpful tips for maintaining proper mechanical function of all your systems. Valley Isle Pumping will give your sewer systems a new lease on life and provide you with all the information you need to continue proper operation.
We are the most affordable and most dedicated Wastewater pumping company on Maui, locally owned and in business 40 years. We provide Septic System pumping and cleaning. We also perform inspections to determine if they are operating correctly. The inspections are also useful for County of Maui building permits, sale of property and any other permits.
We will supply, install, and service your lift station pump and controls, maintain your grease trap, and provide helpful tips for maintaining proper mechanical function of all your systems. Valley Isle Pumping will give your sewer systems a new lease on life and provide you with all the information you need to continue proper operation.
We are the most affordable and most dedicated Wastewater pumping company on Maui, locally owned and in business 40 years. We provide Septic System pumping and cleaning. We also perform inspections to determine if they are operating correctly. The inspections are also useful for County of Maui building permits, sale of property and any other permits.
Services
Valley Isle Pumping utilizes high pressure water "jet" machines (pictured to the left) to clean and flush pipe lines. A steel nozzle connected to a high pressure hose self propels through sewer lines. The hoses are hydraulically retrieved. In addition, all of our pump trucks are also equipped with a jetter that generates 8 gallons of water per minute at 2,000 pounds per square inch (psi), in case our pumping clients need it.
Air conditioning ducts, chimneys, hood vents, and crawl spaces under homes can be viewed. A video picture is transmitted to the control module, where a VCR makes a permanent record. The small cameras can fit into ducts 1.5 inches or greater. They are pushed in on a stiff cable. The large camera (pictured to the left) is mounted on a crawler tractor.
Valley Isle Pumping operates more private wastewater treatment plants on Maui than all other service contractors combined. Dominick Marino, the company president and his son, Sal have operated treatment plants ranging from 3,000 gallons per day to six million gallons per day. Dominick's experience includes 12 municipal wastewater plants and three water plants on the mainland, and about 35 wastewater plants on Maui.
An Aerobic System is an Individual Wastewater System (IWS) that uses Aerobic bacteria to process domestic sewage. Aerobic bacteria live in nature (streams, rivers, lakes etc.) consuming waste from aquatic life, people and other decaying organic matter, keeping the world's waters clean. A similar process will take place inside your Aerobic System, where these tiny bugs are given the perfect environment to perform at an accelerated rate.
Reviews (11)
Steve Pollack
May 03, 2021
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Being new to Maui and never having had a septic system before, we were somewhat in the dark about the system. We called Valley Isle Pumping (as they had handled our property in the past) to answer our questions. They took the time (over many phone calls) and were kind, courteous and patient with our questions. They educated us - which was exactly what I was looking for - even before we ever hired them! When we decided to have the system camera'ed so we would know exactly where it is on our property, Roger Pavao, and his assistant Justin Higa were excellent to deal with. They also answered all my
Kyle Turner
Aug 07, 2020
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Martin N.
Jun 27, 2020
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We made 3 attempts at scheduling service but were unsuccessful. First left a message that was never returned. Then called at 5:15 pm and a lady answered and told us to call the next day. Then left another message. Again no response.
We then decided to call Akamai Pumping. One message left, received a call back next morning at 7:45 AM and our septic tank was empty at 10:00 AM.
Not posting this to be malicious. I am sure their service is fine (if you can get it). I do want the owner to know about lost business and his less than enthusiastic staff.
We then decided to call Akamai Pumping. One message left, received a call back next morning at 7:45 AM and our septic tank was empty at 10:00 AM.
Not posting this to be malicious. I am sure their service is fine (if you can get it). I do want the owner to know about lost business and his less than enthusiastic staff.
Johanna Thompson
Jun 10, 2020
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B. A.
Mar 20, 2020
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Excellent service.
Our septic tank backed up, into the house, into rooms in which we had houseguests, at 10:30 PM. That's so not aloha.
I called the 24-hour number and the woman who answered was kind and understanding (remember, I called after 10:30 PM). She said she would call me back in the morning with a time for the pump truck. Not only did she do that, but called several additional times to keep me updated on when the truck would arrive and what to expect.
When the truck arrived (on time) the driver was friendly, courteous, and knowledgable. He even endured my sometimes-lame questions
Our septic tank backed up, into the house, into rooms in which we had houseguests, at 10:30 PM. That's so not aloha.
I called the 24-hour number and the woman who answered was kind and understanding (remember, I called after 10:30 PM). She said she would call me back in the morning with a time for the pump truck. Not only did she do that, but called several additional times to keep me updated on when the truck would arrive and what to expect.
When the truck arrived (on time) the driver was friendly, courteous, and knowledgable. He even endured my sometimes-lame questions
Georgena C.
Oct 17, 2019
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My review is just a heads up I have been with you folks for awhile maybe two years had great service but it really was a disappointment that you couldn't or just didn't want to help me. Didn't give me options just sounded like you Sorry done for the day. Maybe it was but I found someone else thank you for that. You folks are good just maybe better customer service with scheduling pumps. You always helped me in the past. I would have done emergency pump even for the extra cost just to have it done on the day I wanted. They are a good company but maybe just to busy for a little understanding
Ben Harper Realtor Maui Hawaii Real Estate
Sep 19, 2019
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Caron Barrett
Dec 15, 2018
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What a GREAT experience. Sharon (the office manager) had me send pix of where I thought the septic might be and she wrote back detailed descriptions of what I needed to do/where I should dig (in order to save paying VIP for their guys to dig hourly). She went absolutely above and beyond, thorough and easy to work with. Maui is lucky to have such a customer service oriented company here. Thanks Valley Isle Pumping!
MamaLei D.
Sep 21, 2018
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Valley Isle Pumping is such an amazing company. We live out in Kahakuloa Valley here on Maui and they're the only company willing and able to pump our cesspool. From the awesome customer service rep. Linda to the awesome truck driver Daniel. We are very appreciative for your ability to assist us in such a rural area.
Mahalo,
Dudoit Family
Mahalo,
Dudoit Family
Ruth McGlumphy
Sep 17, 2018
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I couldn’t be happier with the service from Valley Isle!! From the woman who answered the phone last night when I called in a panic to Brian who came out as soon as he could the next day to save us. Brian is my hero!! He really cares about doing the best job and it was a very confusing situation because I didn’t actually know if we had septic or cesspool and where things were and he was so patient and helpful and positive and amazing!!
Samuel Y.
Apr 16, 2017
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Valley Isle Pumping is a great company to work with. I use them on a monthly basis at the mall I run with 100% satisfaction in the services they provide. Their customer service is unbeatable. We are also in the middle of purchasing a home and they helped do the cesspool inspection plus find the potential site for a septic system. Answered all my question and then some. Also when you need them these guys are there within the hour. Can't beat this company ..5 stars.