Felts Lock & Alarm

Critical: Value
paid $17 to have a key made. just to find out afterward that I could of bought the lock AND key from somewhere else for $12. I'll never return to this place. not sure how you've been in business all these years by taking advantage of people.

On time, professional work, reasonable price. What else could you ask for?

Amazing customer service!!! We needed our lock replaced on our front deadbolt and he installed it, rekeyed all of the locks on our whole house so we only need one key for them all and even fixed a few little details he noticed weren’t right! Great attention to detail, friendly, knowledgeable, helpful!!! Definitely would Recommend and will always use!!!!

Felts is always able to take care of what I need. Fast and friendly service too. Highly recommend them.

Positive: Professionalism, Quality, Responsiveness
Tech was doing a parameter reset and marking keys for my 2011 F150 Ford finished job in timely manner and was very professonal

I didn't have a key for the cap on my truck.

Felts was outstanding the chap spent maybe 30 - 40 minutes back and forth, then here ya go done :)

Price was exceptionally reasonable $ 19 bucks.

Excellent

My husband and I were there today and had a set of jeep keys to be cut and programmed. The same big tall guy with long hair, we saw cleaning their windows outside when we arrived at the place is the one who helped us. We are thankful to him for giving us the best service with price, and how quickly it was done. Thank you big guy! And will recommend your service at Felts Lock & Alarm to all our friends.

I can’t say enough good about the service. I lost my motorcycle keys at a store and Felts was able to make another set in less than a day. The bike is 20 years old but it was no problem for Felts. I’m very thankful and satisfied. You guys saved the day. And friendly service to boot. Thank you. John

I have excellent entry locks. However, the key quit working and I couldn't lock the door again when leaving. Thought I could fix it myself, but couldn't. Took it into Felts, where they quickly repaired the lock. When I couldn't figure out how to reinstall the lock, they came out and quickly got it installed for me. The response was immediate.
On another occasion, I lost the keys to my camper. Again, the response was immediate and I was on my way with a new set of keys. I've always been pleased with my interactions with Felts Lock.

Positive: Quality
The tech that unlocked our family mini van was amazing! He arrived quickly. He was extremely professional and kind. He even called to let me know we had forgotten my son’s backpack in the parking lot. I am very appreciative!
Service: Auto locksmith

Ordered a new key for a used 2017 Toyota Camry. I needed a master key programmed. Before ordering, I was assured that they would be able to program the key. The gentleman that placed my order even went to his scan tools and verified that it could be done. After key came in I went back to get it programmed. They told me it would take about 30 minutes which was totally fine. After about 15 minutes they said it can't be done. They were afraid that they would brick my car so they stopped. I went ahead and purchased the cut, non-programmed key so that someone else could hopefully do this besides the

Felts Lock & Alarm has a great selection of decorative locks. Their showroom allows you to see much of what they sell. They stay up-to-date on today's technology. Their employees work fast. I had lost the remote to my car, and they programmed a new remote in less than 15 minutes. Great company!

These guys have saved me several times on car keys! They aren't as expensive as dealerships and they usually do the work very fast. Felts also was a great company to buy my locks through when we were building a home.