Love spending time in the great outdoors, but want a swimming pool that is not only beautiful but eco-friendly? With recent innovations in pool technology, we have created two "green" packages that will not only look beautiful but save you money. From custom pool & spa designs to full backyard retreats Dolphin Pools can design & build your dream backyard oasis!
As the number one pool builder in Arizona, we offer the latest pool technology. So your pool will not only look beautiful, but it can save you money over time. Dolphin Pools has served the Valley of the Sun for over 37 years. Established in 1984, family owned and operated, our commitment to provide exemplary customer service and build superior quality pools and spas has never wavered.
Dolphin Pools combines the best products, materials, and equipment to ensure the highest quality built pools and spas in the industry. From the project's inception to its completion, we pride ourselves in having the most experienced, resourceful, imaginative and professional team that will design the project to fit your unique lifestyle.
As the number one pool builder in Arizona, we offer the latest pool technology. So your pool will not only look beautiful, but it can save you money over time. Dolphin Pools has served the Valley of the Sun for over 37 years. Established in 1984, family owned and operated, our commitment to provide exemplary customer service and build superior quality pools and spas has never wavered.
Dolphin Pools combines the best products, materials, and equipment to ensure the highest quality built pools and spas in the industry. From the project's inception to its completion, we pride ourselves in having the most experienced, resourceful, imaginative and professional team that will design the project to fit your unique lifestyle.
Services
Dolphin Pools is the original "GREEN" ECOsmart pool builder in Phoenix, combining the best equipment, low maintenance features, low waste and low energy use, long lasting products into one complete and incredible pool package. This will save you thousands over the life of your pool, and give you a return on your investment month after month year after year.
At Dolphin Pools, we believe that knowledge is important when educating yourself about pool construction. That's why we have provided a step by step overview of each phase of construction from the ground up. Please keep in mind that every pool and spa project will vary and the following information offers a brief synopsis of each phase that occurs during the construction of your pool or spa.
Dolphin Pools is committed to using the very best equipment and elevating the standards in the pool construction in all we do, as well as enhancing your ownership experience and saving you money day after day, year after year. As one of Arizona's oldest and most reputable pool builders, we've built our reputation with experience, uncompromising quality, and leadership.
In Arizona, swimming pools are as essential as a summer breeze! So, if it's time to give your pool some TLC, we are the company you can trust to provide you with the highest quality restoration of your backyard oasis! Transforming your pool into what you envision is our passion! Dolphin Pools can create an outdoor space to be functional and more appealing, so you can enjoy special times and have fun!
Many pool builders are struggling to help their customers obtain financing for their pool project right now. We have a team of lenders with money available right now for pool loans. If you've been turned down or having trouble obtaining financing, let us see if we can help out. Our providers offer pool loans with little or no equity, and very competitive rates for your unique situation.
Reviews (20)
Stephanie W.
Feb 03, 2022
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This may be my third review because we have built 3 Dolphin Pools. We knew going in, there could be some delays and unexpected snags due to the crazy pandemic. Joe designed a beautiful pool. It turned out exactly how we envisioned it. Maria P. is an absolutely gem and made sure our experience was the best it could be.
Natalie M.
Jan 21, 2022
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Our experience with Dolphin pools and their professional crew has been nothing but flawless! From the moment we met with our sales rep Dustin through the end working with Jake W.!! We were kept in the loop , given very real expectations and always updated if there was going to be a delay. Many things are out of a company's control these days ... but the constant communication and response time for questions made the entire experience amazing!!! Thank you Jake, Dustin and the entire Dolphin family!!! We are over the moon with our new backyard oasis!!
Lauren Friedlander
Dec 17, 2021
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I am really sorry I used this company. I gave it 2 stars since out of the many people I had to deal with only 2 were competent.
Pool was supposed to take 6 months. Almost done after 10 months. They don't have their own people so everything is contracted out and they don't care if things are done right or on time.
After 10 months the pool part is done, but now they refuse to clean up properly costing me more $$$. They left my water sprayers floating in mid space also costing more $$$ to put pavers around them.
Sales person had no idea what he was doing and would promise one thing on one meeting
Pool was supposed to take 6 months. Almost done after 10 months. They don't have their own people so everything is contracted out and they don't care if things are done right or on time.
After 10 months the pool part is done, but now they refuse to clean up properly costing me more $$$. They left my water sprayers floating in mid space also costing more $$$ to put pavers around them.
Sales person had no idea what he was doing and would promise one thing on one meeting
Devin B.
Dec 03, 2021
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Michael M.
Oct 22, 2021
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Had our pool built back in December of 2018. While no construction process ever goes perfectly I was very happy with the professionalism displayed by everyone we worked with at Dolphin. The reason I'm writing this now is for the follow up problems that have come up over the last couple of years. Nothing lasts forever and things will always need to be repaired or replaced.
That being said, every time I contacted Dolphin over the past 3 years with a problem (sometimes caused by me) they were quick to get back to me and quick to make things right. Highly recommend Dolphin for your pool project
That being said, every time I contacted Dolphin over the past 3 years with a problem (sometimes caused by me) they were quick to get back to me and quick to make things right. Highly recommend Dolphin for your pool project
Steven S.
Oct 17, 2021
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I contacted Dolphin Pools in September (2021) and spoke to Deanna who would become our sales advisor. Deanna came out to our house in Mesa and gave us recommendations on location, size, etc of the pool. We also went over what the price for the package would be (around $38,000), however, we wanted to add a water feature. On October 2nd, I sent over photos of water features I wanted and was told Deanna would get a concrete final price of everything included. On October 7th, I was the one to follow up with her to see if she had pricing, and was told because of 4 employees tested positive for covid
Helen H.
Oct 15, 2021
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I don't like to give bad reviews but if you are in the market to have a pool put in do not use this company. They didn't tell us about a possible hard dig which cost us an extra $5,000. Plus once the pool was completed they did not stand behind their work and after just a year the tile is falling off and they want to blame us for it!
Stephanie P.
Oct 09, 2021
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MsConduct MsConduct
Aug 24, 2021
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Do not use this company. They are terrible at responding. Our pool leveling system has not worked for over two months and they are not fixing the problem. I never write reviews but this is ridiculous! I will never use this company again. The pool is beautiful but there is a leak, the water won’t stay leveled, it’s too high or too low. Someone came out, dug a hole in my yard and left it. I don’t know why the hole was dug and neither did the “supervisor”. Then the pool level was way too high and they said that was normal. I feel like they don’t want to do their job and keep blowing smoke
Good G.
Aug 10, 2021
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When you spend upto 100k dollars on a pool system you expect the best customer service and warranty.
Dolphin pools failed miserably. They should know better that pool equipment is outdoor and open to elements which can led to damage, they did not put the best people and material and it failed. On calling them they refused to fix under warranty. This is not what I paid for and expected from their customer service and warranty.
Will never recommend. If this is what you get for high end pools, less costly ones don't stand a chance.
Dolphin pools failed miserably. They should know better that pool equipment is outdoor and open to elements which can led to damage, they did not put the best people and material and it failed. On calling them they refused to fix under warranty. This is not what I paid for and expected from their customer service and warranty.
Will never recommend. If this is what you get for high end pools, less costly ones don't stand a chance.
Ryan Edwards
Aug 05, 2021
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We thought Craig was a super nice guy when dealing with him at first. He got us back a rendering very quickly, but there were a few things that we asked for that weren't included and few things we didn't want in them. It wasn't that big of deal at that point but it was obvious he didn't care about our project. A short time after we were searching pool designs on Google and found one we loved. I apologized for doing a 180 on him but asked if it was something he could do. He replied yes but wondered why since his last rendering was too expensive. I had never mentioned money to him at that point.
Juan Hidalgo
Jul 01, 2021
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Overall, I am currently disappointed in Dolphin Pools. I am currently, in the construction phase of my pool and the whole project has not gone smoothly. At the beginning the salesman was responsive and helpful however, once I signed the contract and put money down everything changed. It took over a month for the salesman to respond to my multiple texts and questions. Eventually once construction began I received one confirmation call about excavation only for the date to be completely wrong and the excavation team did not show up either day they were scheduled to. The company does not provide customer
Ivan F.
May 20, 2021
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I would give them Zero stars if it were an option. Had to contact them via email and phone to setup a consultation. Somebody called me and sent me a credit application without giving me any other information on work or plans. I called back to try to schedule a visit because I didn't want to fill out application without knowing what plans would be. I told the guy I was undecided if I wanted to pay upfront or finance. He then "move me to front of the list" and scheduled an appointment for yesterday at 1pm. I left work early and waited for him to show up. NO CALL NO SHOW. How professional
Kevin P.
Mar 11, 2021
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The customer service at Dolphin Pools is absolutely abysmal. Never have I experienced such defensive and unhelpful people in my life. Every subcontractor caused damage to our property - broke our concrete, broke our sewage line, and left the gate open so our dogs could get out. There is not one point of contact to answer questions. Instead, customers are asked to track their staff down to coordinate the project. When feedback was shared that we were unhappy, every excuse in the book was thrown out as to why they can't be held accountable to not following through on their brand promise. If
Kris W.
Mar 01, 2021
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Thank you Dolphin Pools for my beautiful backyard. It was a great experience. My designer Joe had great suggestions and my construction superintendent Wes was very responsive and on schedule. I would highly recommend the in-floor cleaning system as it makes cleaning a breeze. The travertine, Boulevard white, was a nice touch of elegance around the pool and patio, as was the turf they installed. Even the inspector was impressed and said DP makes a great pool! I highly recommend. And yes they have very competitive prices!
Kathy W.
Feb 13, 2021
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The salesman, Dustin, did an incredible job turning my vision into the perfect desert oasis. It turned out even better than I could have imagined!
Even with some unavoidable delays due to the Covid pandemic and high worker demand, Dolphin staff Kyle and Carla worked hard to coordinate the crews to ensure that our pool was finished in time for our grandkids to enjoy our pool during their visit to Arizona.
After the pool was built, Jim Kramer did a great job showing us how to use the equipment and promptly fixed all minor warranty problems. I highly recommend Dolphin Pool Construction.
Even with some unavoidable delays due to the Covid pandemic and high worker demand, Dolphin staff Kyle and Carla worked hard to coordinate the crews to ensure that our pool was finished in time for our grandkids to enjoy our pool during their visit to Arizona.
After the pool was built, Jim Kramer did a great job showing us how to use the equipment and promptly fixed all minor warranty problems. I highly recommend Dolphin Pool Construction.
Joe R.
Jan 09, 2021
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Seems odd that they spend a lot of money on marketing. I contacted them over three weeks ago and after my second request finally was asked via email
to send in a plot plan of my property and NEVER heard back. Two weeks later and multiple emails and phone calls later they don't even bother to respond. Doesn't even seem like they are serious about being in the pool business. Too many warning signs. Documentation of communication below.
Company's response is very misleading!!!!
to send in a plot plan of my property and NEVER heard back. Two weeks later and multiple emails and phone calls later they don't even bother to respond. Doesn't even seem like they are serious about being in the pool business. Too many warning signs. Documentation of communication below.
Company's response is very misleading!!!!
Chris M.
Sep 25, 2020
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Don't do it! Dolphin Pools installed our pool (along with their many subcontractors which was a nightmare) 3-4 years ago. It looked beautiful at first and we were so proud to have others over in our backyard. That changed quickly. A section of the pool decking began to sink, lifting on the other end and causing a large section of it to begin to crack. They sent their subcontractor out 3 different times to attempt to repair. It's never been right. Eventually, other areas of the pool decking have begun to separate from each other, and even the pool in a couple of spots. It looks
Ed M.
Oct 27, 2019
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Still waiting for my wall to be fixed.
The brick that was supposedly back ordered is exactly the same brick that you can find in any home improvement store and I know this because it is a gray one- not the tan color that is in my wall. I realize it's still would have needed to be painted but at least a tan brick would have been closer to the actual color. now 3 weeks have gone by since they finally replaced that one block and they still haven't matched the pain.
The brick that was supposedly back ordered is exactly the same brick that you can find in any home improvement store and I know this because it is a gray one- not the tan color that is in my wall. I realize it's still would have needed to be painted but at least a tan brick would have been closer to the actual color. now 3 weeks have gone by since they finally replaced that one block and they still haven't matched the pain.
David Berger
Sep 27, 2018
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I interview 3 pool companies and received different designs and prices. I decided to go with Dolphin pools and worked with Craig McClellan who was able to give me the best price for the design I dreamed off. He was even able to accommodate the water features I had found. Craig's communication was excellent and followed through with Dave Kardian the construction supervisor. Dave was very detailed about what would be happening and when. I was out of town when the pool was finished and filled but Dave sent me pictures. The same with my landscaper as I was out of town when they did the work. It was
