We have been very pleased with the cleaners sent to our office and recommend your company to anyone seeking a professional cleaning service. Thank you for helping to keep our office clean. AccessMaids is a professional, full-service, licensed and bonded cleaning company offering residential and commercial cleaning services in Chicago, IL.
We have been providing top quality and affordable cleaning solutions since 2004. Every time your house will be professionally cleaned by our crew with at least 5+ years experience. We will provide free cleaning supplies and equipment, and an overall excellent quality and consistency. Unlike other maid services, we offer full order customization.
This means that all of your requests will be logged and followed through with, guaranteeing you a cleaning experience that you can count on. In addition, we offer a 24/7 online reservation system which offers real time availability. Finally, our emergency staff and private fleet of vehicles ensures we will never cancel appointments.
We have been providing top quality and affordable cleaning solutions since 2004. Every time your house will be professionally cleaned by our crew with at least 5+ years experience. We will provide free cleaning supplies and equipment, and an overall excellent quality and consistency. Unlike other maid services, we offer full order customization.
This means that all of your requests will be logged and followed through with, guaranteeing you a cleaning experience that you can count on. In addition, we offer a 24/7 online reservation system which offers real time availability. Finally, our emergency staff and private fleet of vehicles ensures we will never cancel appointments.
Services
Capitalizing on the latest management concepts and technology available, we have brought a new level of customer service excellence to the maid service industry unmatched by most companies today. The secret to our success is hiring the best people, training them well and providing the most advanced products and equipment.
Discover a convenient and hassle-free way to your clean home. Our service is guaranteed to make your property look and feel like new again and it covers everything with the cleaning process. Attention to detail is evident in kitchen, bathrooms, living areas, bedrooms and beyond. You may be able to clean the obvious stuff in your home, but what about that hidden, hard-to-reach dirt and dust?
Cleaning after any type of construction or renovation (post renovation dust present on the surfaces). Building common areas such as the lobby, stairs, lift, and entrances are the first places your visitors see when they enter. Regular cleaning of these areas is very important as it eliminates germs and bacteria that can cause a bad odor that may irritate you and your guests or tenants.
Discover a convenient and hassle-free way to your clean home. Our service is guaranteed to make your property look and feel like new again and it covers everything with the cleaning process. 24/7 online account access (setup, cancel reschedule, customize appointments instantly online- no phone calls required).
You may be able to clean the obvious stuff in your home, but what about that hidden, hard-to-reach dirt and dust? AccessMaids' cleaning professionals will remove hidden dirt and grime according to your needs and eliminate the possibility of harmful buildup. It will help to get your house into shape and ready for the next season.
Reviews (29)
Amy Martin
Jan 09, 2022
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Critical: Punctuality
Cleaners showed up an hour earlier than the designated time which conflicted with the movers we had in the apartment. It was incredibly frustrating. They sent three cleaners one of which barely cleaned because she was unable to reach above her head and also couldn't bend over. Will not be using them again.
Service: Moving clean
Cleaners showed up an hour earlier than the designated time which conflicted with the movers we had in the apartment. It was incredibly frustrating. They sent three cleaners one of which barely cleaned because she was unable to reach above her head and also couldn't bend over. Will not be using them again.
Service: Moving clean
Michele Bucciero
Jan 02, 2022
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Jay Six
Nov 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Yesterday I had my first ever cleaning service, and I am SO happy I went through AccessMaids. The service was perfect, and literally every spot of my apartment was cleaned / refreshed. I am a clean freak to begin with, but this school year has left me exhausted and without time to properly clean my apartment the way I like. 5/5!
Yesterday I had my first ever cleaning service, and I am SO happy I went through AccessMaids. The service was perfect, and literally every spot of my apartment was cleaned / refreshed. I am a clean freak to begin with, but this school year has left me exhausted and without time to properly clean my apartment the way I like. 5/5!
Kelly Straniero
Oct 20, 2021
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Jennie Tucker
Sep 24, 2021
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I would give no stars if I could. The women were unvaccinated and rude about putting on masks. They were very slow in doing their work, and they didn't do a good job cleaning. For example, there are crumbs visible on my kitchen floor that they supposedly cleaned. This was a bad experience and cost a lot, especially in light of how little they accomplished.
Frank Rossi
Sep 01, 2021
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Kyle Jung
Aug 22, 2021
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Frank R.
Aug 21, 2021
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Erwin John T.
Jul 27, 2021
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I've used AccessMaids every time I move in and move out of a residence. 1. Booked a single cleaning session (1 bedroom flat rate). They came on time, did an amazing job cleaning and refreshing my old apartment for the next tenant. 2. Booked a move in cleaning on my new residence and they came on time and made the place sparkling clean. I'm very happy that they are still in business and still give their 100% in every job.
Patty D.
Jul 21, 2021
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I've used Access Maids for the last 3 years. Maybe a little longer. in the past I have used them as frequently as every other week and other times I might have skipped a few months. I have never had a bad experience. The team is always thorough and professional. And very very efficient. I used several different services before I found them. I would never change. I refer them to all my friends looking for cleaning services.
Jack Moore
Jul 04, 2021
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Positive: Punctuality, Quality, Value
Job well done at a very reasonable price. The maids showed up on time and left the apartment in great shape. It was only a one-time clean, since I was moving out, but my wife and I were very happy we decided to hire someone else to clean our apartment instead of doing it ourselves. Would recommend.
Service: Moving clean
Job well done at a very reasonable price. The maids showed up on time and left the apartment in great shape. It was only a one-time clean, since I was moving out, but my wife and I were very happy we decided to hire someone else to clean our apartment instead of doing it ourselves. Would recommend.
Service: Moving clean
Samuel J.
Jul 01, 2021
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Maria N.
Jun 05, 2021
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I used to use them regularly until I noticed that the last few times, it was done poorly and I still had to finish cleaning. What made me stop using their services was that they charged my credit card four times in one day for random dates that they did not take out previously. I called and emailed them and they did not acknowledge that what they did was wrong or insensitive. They just said that it was for some dates that they did not charge previously. I will not use their services again. They do not care about their staff or clients clearly.
Sam P.
May 14, 2021
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Extremely expensive and not thoroughly cleaned. Total came out to $270 for a move out clean of an empty 1 bd apartment with key areas completely missed. Dirt on floor, cabinets with spots, etc in the kitchen. Two cleaners were there for "3.5 hours" but somehow missed this......right. Better value for your money elsewhere surely.
Nick Beristain
May 12, 2021
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Positive: Punctuality, Quality
After just having a baby, we decided to get the house cleaned so it was one less thing to do. Access got is scheduled quickly for a super spring clean. The maids were on time and did a great job cleaning our house. I would recommend and plan to use again.
Service: Deep clean
After just having a baby, we decided to get the house cleaned so it was one less thing to do. Access got is scheduled quickly for a super spring clean. The maids were on time and did a great job cleaning our house. I would recommend and plan to use again.
Service: Deep clean
Hayden R.
May 06, 2021
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Melinique W.
May 04, 2021
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I was very happy with the cleaning job that was done but communication ruined the entire experience. Despite asking for confirmation 20 minutes BEFORE arrival, I got no confirmation of the estimated arrival time or notice before they actually got to my door at 7:54am. I was then charged almost double the estimated price. Avoid the hassle-go somewhere else.
Chicago T.
May 04, 2021
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Marjie B.
Apr 03, 2021
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AccessMaids has always been our go-to for quick, reliable cleaners! I love that I can book them through their website and don't have to be there to let them into our place - very COVID friendly! We get our home deep cleaned every 3 months or so and they do a great job each time. Very reasonable prices too!
Working M.
Mar 16, 2021
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We used Access Maids on two different occasions, for two different cleaning assignments, and both times, the cleaning was average/subpar. Swiffers are NOT mops, for instance, and I feel like overpaid for a "Spring Cleaning" which really amounted to a regular cleaning. The cleaning women were very nice, though.
Karim B.
Feb 07, 2021
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Hired AccessMaids to do a COVID cleaning prior to a new tenant move. Cleaning crew arrived nearly 2 hours off the scheduled booking time (with no notice or apology). Crew forgot to clean the oven, as instructed, and managed to leave etch marks all over the marble bathroom countertop. Management was unprofessional and unapologetic to cap it off.
Amanda M.
Jan 23, 2021
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Ben K.
Sep 26, 2020
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Update: Fall 2020: I've used Access Maids every few months, and have recently started using them monthly. They are a solid 4/5 for me. I've only had one cleaning that really fell short, but considering the other 8 appointments, I can overlook it. I appreciate how easy the services are to book online and the promptness of the cleaning team. I will plan to continue using Access Maids.
Ron P.
Sep 04, 2020
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Kristina S.
Jul 15, 2020
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My team showed up on time with masks and gloves. They were courteous and pleasant. The house was spotless when they were finished. I only wish there wasn't a language barrier between us, as I would have liked to communicate a bit more effectively, but this did not impede the overall job that was done. Thank you access maids!
David K.
Feb 21, 2020
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Great service for a reasonable price!
We have been looking for a go-to cleaning service in the West Loop, and think we finally found it! Did the basic cleaning for a 1 bed 1 bath which came to about $100 (not including tip) for two cleaners.
The two cleaners were professional, called when they were 15 minutes from being done, and did a great job!
We have been looking for a go-to cleaning service in the West Loop, and think we finally found it! Did the basic cleaning for a 1 bed 1 bath which came to about $100 (not including tip) for two cleaners.
The two cleaners were professional, called when they were 15 minutes from being done, and did a great job!
Darby R.
Oct 14, 2019
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All-in-all a good service. The cleaners are fast, thorough, and professional. The website is easy to use. Prices are not too crazy.
My only suggestion would be that they make it easier to request the same cleaners each time.
My only complaint is that it always seems to take the same number of hours to clean my house, no matter what I have them do or not do, so it doesn't really matter if you try to make it less expensive after they've been there a while.
My only suggestion would be that they make it easier to request the same cleaners each time.
My only complaint is that it always seems to take the same number of hours to clean my house, no matter what I have them do or not do, so it doesn't really matter if you try to make it less expensive after they've been there a while.
Frank W.
Aug 28, 2019
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The move out cleaning service that I ordered was completely unsatisfactory. Many of the specific request that I picked out on their menu such as cleaning the baseboard, wall, door frame, light switches, blinds, the closet, dog hair, tile were NEVER DONE. The cost of the service was $312 ($40/hr, 2 hours and 50 mins with 2 people) and honestly i truly believe they spent about 30 mins in my apartment and that was it.
I emailed and called the company immediately after I have received the poor service. However 8 hours later, they charged my credit card. I further emailed them and then they said they
I emailed and called the company immediately after I have received the poor service. However 8 hours later, they charged my credit card. I further emailed them and then they said they
John V.
Mar 19, 2019
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Most mediocre cleaning services I had ever paid. I feel I got robbed $125 dollars + I left $25 dollars tip. I have pictures but can't upload them.
Every single piece of furniture was dusty as hell, you could see they only dusted the front area, front area. The kitchen floor had stains spots and crumbs in every corner. I paid extra for the bathroom antibacterial treatment and when I came back home there was hair (my wife and from my shaving) in the tub, sink and I won't even mention behind the toilet. The porch was exactly the way I left it, they didn't took the trash out. And
Every single piece of furniture was dusty as hell, you could see they only dusted the front area, front area. The kitchen floor had stains spots and crumbs in every corner. I paid extra for the bathroom antibacterial treatment and when I came back home there was hair (my wife and from my shaving) in the tub, sink and I won't even mention behind the toilet. The porch was exactly the way I left it, they didn't took the trash out. And
