Wayne's Drains prides itself on providing the best in commercial and residential sewer and drain cleaning - a job that requires the help of licensed professionals. We assist residential and commercial customers with cleaning and pumping in your septic systems, including back-ups, slow drains, and septic tank maintenance.
Our customers love that we are professional, responsive, and consistent. Wayne's Drains take pride in a job well done and a clean job site. We're your first choice for quality and service. Wayne's Drains offers quality sewer and drain cleaning services to the Greater Boston area. From a stubborn main drain clog to a simple sink clog, we have the experience to clear any type of commercial, industrial, and residential drain.
We're a family owned business, established in 2000 to provide our customers with reliable sewer and drain services. Most sewer stoppages start out small, an almost unnoticeable inconvenience. You may notice water runs slowly, but over the course of time, the slow drain can lead to larger issues.
Our customers love that we are professional, responsive, and consistent. Wayne's Drains take pride in a job well done and a clean job site. We're your first choice for quality and service. Wayne's Drains offers quality sewer and drain cleaning services to the Greater Boston area. From a stubborn main drain clog to a simple sink clog, we have the experience to clear any type of commercial, industrial, and residential drain.
We're a family owned business, established in 2000 to provide our customers with reliable sewer and drain services. Most sewer stoppages start out small, an almost unnoticeable inconvenience. You may notice water runs slowly, but over the course of time, the slow drain can lead to larger issues.
Services
Wayne's Drains is a trusted name in residential drain cleaning and repair in the Greater Boston area, known for the quality of our work and the professionalism of our staff. We have fully trained, experienced specialists who are efficient and understand how to operate all the equipment we use proficiently.
Wayne's Drains knows how important commercial sewer and drain cleaning, repair, and maintenance can be. Commercial sewer and drains are important in every building in Greater Boston, and are especially important for commercial enterprises that deal with food service and preparation. Those drain lines need to stay clear and free of trouble, a backup or clog can bring your entire business or institution to a halt.
Wayne's Drains is Greater Boston's premier residential septic tank pumping and cleaning company. Providing septic tank cleaning and maintenance at reasonable rates by qualified professionals, we take pride in our work and a job well done. We're your first choice for quality and service, and we're committed to providing our customers with outstanding septic services.
Reviews (18)
Linda Lee P.
Nov 30, 2021
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I just want to give a shout out to this company. I have used them in the past for normal maintenance of getting my systems pumped out. I have had the pleasure of dealing with Tommy M. each time my appointment was scheduled. He is such a nice guy to deal with. No matter how silly, small or crazy my questions were he had the answer. This company is reliable and on top of their game. I was scheduled an appointment mid afternoon, and I received a call that it changed to an earlier time. They keep their customers informed and up to date. A great company to do business with.
Chinar B.
Nov 24, 2021
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I live in a apartment building and had back-flow from the kitchen drain into the sink (and my neighbors had back-flow into kitchen sink and laundry). My regular plumber recommended this company and I HAD to make an emergency call on a Sunday afternoon!
They were very responsive and although my request got routed to three different on call plumbers, one finally showed up a couple of hours later.
The guy cleared out the block in the main drain and rates were average / reasonable- $250 ish.
The only issue was - when draining the back-flow water, the equipment used was makeshift (home depot bucket
They were very responsive and although my request got routed to three different on call plumbers, one finally showed up a couple of hours later.
The guy cleared out the block in the main drain and rates were average / reasonable- $250 ish.
The only issue was - when draining the back-flow water, the equipment used was makeshift (home depot bucket
Jane S.
Sep 24, 2021
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My house has a bathroom with an ejector pump that stopped working. Wayne's Drains technician said the pump needed to be replaced, estimated cost something like $1000-1500 depending on the pump I choose. I called my plumber for a second opinion, he said there was nothing wrong with the pump. He snaked the line and the pump started working again. So obviously Wayne's Drains lied about what was wrong.
Billy at Wayne's Drains said he would reimburse me for the money I paid to Wayne's Drains if I show him a copy of the invoice from the plumber. I sent that to him. Had to follow
Billy at Wayne's Drains said he would reimburse me for the money I paid to Wayne's Drains if I show him a copy of the invoice from the plumber. I sent that to him. Had to follow
Dan T.
Jul 06, 2021
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Reached out about just before 1pm on July 5. We had started getting water backing up into our basement shower. Received a quick reply from Jess that they could have someone here in an hour to snake the drain. Gene arrived before the hour was up.
He proceeded to snake the sewer line as that appeared to be the source of the backup. After sometime, we ran the water in the shower and it backed up. Seemed whatever was in the sewer line, may have found it's way into the shower line. Gene snaked the shower drain. After a few minutes, we ran the shower again and presto.
So far today, no backup
He proceeded to snake the sewer line as that appeared to be the source of the backup. After sometime, we ran the water in the shower and it backed up. Seemed whatever was in the sewer line, may have found it's way into the shower line. Gene snaked the shower drain. After a few minutes, we ran the shower again and presto.
So far today, no backup
Doug G.
Jun 30, 2021
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My neighbor here in Hopkinton was having trouble with her toilets flushing and draining, she was referred to Wayne's Drains by her plumber and they came out and through systematic testing and deducing, they were able to determine that the problem was the outflow pipe into the Septic Tank was partially blocked. They were prompt, efficient, and knowledgable....Patrick was an exceptional technician and was not only highly skilled but very easy to deal with and incredibly helpful. I would recommend Wayne's Drains for any of your Septic/Sewer problems!
Julie F.
Feb 01, 2021
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LIFESAVERS
I went to the bathroom earlier and saw brown water in my tub. In the basement, water was leaking. I panicked because a snowstorm is happening. I called WD, and Steve was over in a few hours. The culprit: tree roots! Everything is fixed, and I'm thrilled to tell you I can finally pee again!
I went to the bathroom earlier and saw brown water in my tub. In the basement, water was leaking. I panicked because a snowstorm is happening. I called WD, and Steve was over in a few hours. The culprit: tree roots! Everything is fixed, and I'm thrilled to tell you I can finally pee again!
Adriana S.
Jul 05, 2020
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They have been doing our septic service since 2010 and have been great. Punctual.with appointments and driver is always respectful of our driveway and lawn. We did have a pipe issue over a weekend, and they got to us pretty quick and fixed the leak. The operator on the phone is friendly and helpful.
Penny R.
Jun 03, 2020
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Robert B.
Apr 21, 2020
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Over the past year I've had 2 different people try to fix my sewer pump tank to no avail!! I had been pumping it manually for the last year till I finally called Wayne. They came out the very next day and diagnosed a wrongly wired control box that had been caused by a previous technician!! Well they fix everything and gave me a very fair bill! Wayne's workers were TOP SHELF!!! I would give them 6 stars if I could!
Frank N.
Feb 11, 2020
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I highly recommend Wayne's Drains for your sewer draining or cleaning. They promptly answered my call and had someone ready for dispatch within the hour. After the tech cleaned my main drain to the street, removing roots that were invading the drain, they used their camera to show me the results. The tech Steve was outstanding taking the time to explain to me what he was doing while cleaning out the drain as well as while he used his camera taking a video of the cleaned drain. Best part was he took special care to cleanup after he was finished. Great job!!!
Steph G.
Jul 31, 2019
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Highly recommend! Our main line was backed up- we initially had John's Drains come out but the guy didn't feel comfortable tackling the project due to an old house/pipes/need to remove black water from an old mop sink. I called around & got either high quotes &/or people who were confused about what was needed before calling these guys.
Wayne's Drains sent Eric over- he was here within 30 minutes of my call, was professional, personable, explained what needed to be done, gave advice on next steps, kept everything as clean/contained as possible & was up for quite the
Wayne's Drains sent Eric over- he was here within 30 minutes of my call, was professional, personable, explained what needed to be done, gave advice on next steps, kept everything as clean/contained as possible & was up for quite the
Colleen P.
Mar 03, 2019
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Wayne's Drains is the best! We have used them several times as we have an older home that has some issues. You call and they answer right away, many times I am offered same day service. They try to give a 2 hour window which most contractors do a 4 hour window. When they arrive the technician is very respectful of our home. He has given me tips on the little I can do to help my washer problem. One tech even checked with me and corrected something cosmetic on the pedestal sink that has been installed wrong that made it more stable.
Julie Q.
Jan 31, 2019
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Wayne's Drains has always been great when I need them. Emailed on Sunday night because my washing machine hose backed up (Monday was a holiday). Someone came out early afternoon on Monday to fix the issue. The technician fixed the problem, cleaned up, then explained what he had done. He wrote it all on the invoice, circled the 30 day guarantee and their phone number in case I had any questions. Always great! I would highly recommend them.
Bree C.
Aug 06, 2018
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I live in a condo and had some water backing up in my bathroom sink, which I suspected was from water usage in my neighbors unit. I called the company who does plumbing work in our building and described the problem. They said it was a drain issue and suggested I call Wayne's Drains.
Well, I'm glad I did! The answering service was prompt and within 2 hrs. "Little" Wayne was at my building. He was very polite, personable, and knowledgeable. He helped me understand the issue as well as steps I could take to prevent future drain build ups. No one wants to deal with drain
Well, I'm glad I did! The answering service was prompt and within 2 hrs. "Little" Wayne was at my building. He was very polite, personable, and knowledgeable. He helped me understand the issue as well as steps I could take to prevent future drain build ups. No one wants to deal with drain
Brent H.
Jul 07, 2018
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Mark S.
Mar 02, 2018
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NEVER EVER!!! I called on behalf of a church that has two schools operating during the week.
They set an appointment for 2 p.m. today and were a no show. I finally called them because they didn't contact me. They called me back and I had the rudest experience. He told me that they had heard the toilet was clogged for a few days. I told him yes, since Sunday services. He colorfully said that we could wait until next week. I told him that we had two schools in here with children, and that the city will not allow us to not have toilets functioning. He basically told me where I could go. I would
They set an appointment for 2 p.m. today and were a no show. I finally called them because they didn't contact me. They called me back and I had the rudest experience. He told me that they had heard the toilet was clogged for a few days. I told him yes, since Sunday services. He colorfully said that we could wait until next week. I told him that we had two schools in here with children, and that the city will not allow us to not have toilets functioning. He basically told me where I could go. I would
William M.
Jul 17, 2017
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Mark S.
Apr 21, 2017
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This is the 2nd time I have used Wayne's service. We have used another company to drain our septic and now we will be calling Wayne instead! The other company never checked the cleanout to ensure everything was working properly. Hours later we tried to flush the toilet and nothing happened. Very frustrating.
Both times they showed up at my house within hours of calling! Reasonable and fair price...I thought we were going to get handed an ugly bill instead it was close to what I expected.
2 very pleasant service techs came to the house and made us feel at ease that the problem will be
Both times they showed up at my house within hours of calling! Reasonable and fair price...I thought we were going to get handed an ugly bill instead it was close to what I expected.
2 very pleasant service techs came to the house and made us feel at ease that the problem will be
