Make sure your chimney is in proper working order with just one call to our experienced crews. Are you considering adding a fireplace to your main room, or maybe in other, smaller rooms for great zone heating? When your chimney has a leak or needs maintained, the work needs to be completed by experts in order for your chimney to be safe to operate.
At High's Chimney Service, we strive to serve our clients by offering competitive masonry and chimney lining repairs and cleanings. We are dedicated to our craft and customers, which is why we offer superior services that you can trust. Our experience and dedicated employees set us apart from the rest, allowing us to provide you with safe and effective chimney repairs.
Whether you are looking for a gas fireplace repair in Prince George's County, MD or a wood burning stove in Fairfax County, VA, we are sure to provide you with honest services that better your property. If you are interested in learning more our comprehensive chimney services, such as our chimney sweep in Washington, DC, contact our company today at (301) 519-3500.
At High's Chimney Service, we strive to serve our clients by offering competitive masonry and chimney lining repairs and cleanings. We are dedicated to our craft and customers, which is why we offer superior services that you can trust. Our experience and dedicated employees set us apart from the rest, allowing us to provide you with safe and effective chimney repairs.
Whether you are looking for a gas fireplace repair in Prince George's County, MD or a wood burning stove in Fairfax County, VA, we are sure to provide you with honest services that better your property. If you are interested in learning more our comprehensive chimney services, such as our chimney sweep in Washington, DC, contact our company today at (301) 519-3500.
Services
If you ever have a problem with High's Chimney for any reason, please call and ask for me personally. We run a tight ship at High's Chimney and I'll make sure anything wrong is made right. Thanks for your trust. The testimonials below, as well as the ones on our testimonial page, tell you something about our men.
The Easiest & Quickest Way to Schedule Your Easy Assessment is to Use Our Chat Feature at the Bottom Right of the Page. Once you contact us, we will schedule a convenient time for our CSIA Certified Chimney Technician to Visit Your Roof! If you have a suspicion that your chimney may be in need of some TLC, the only way to tell is to have a professional get up close and personal with your chimney!
High's Chimney Service of Gaithersburg, MD, provides chimney sweep, chimney inspection and chimney repairs for our customers in Colesville, MD, Cloverly, MD, Olny, MD, Fulton, MD, and other communities in Maryland, Virginia and Washington, DC. Every chimney needs some TLC, and the best way to supply it is with CSIA- and CCP-certified technicians who are experienced in all manner of chimney services.
If you have used your fireplace regularly in the past without experiencing any problems, a Level 1 inspection is appropriate. With a Level 1 inspection, our chimney technician will examine the readily accessible portions of your chimney with a flashlight, examining all areas of your chimney and flue that can be viewed without any special tools.
If you are making any changes in the way you use your chimney, such as changing the type of fuel used, relining the flue, or if you've had any accidents or external events that may have caused damage, a Level 2 chimney inspection is needed. If you've had a building fire, chimney fire or an earthquake, you need to have a Level 2 inspection performed.
Reviews (29)
Chris Serlo
Feb 04, 2022
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Justin was just here to evaluate our chimney cap as we are having a lot of cold air and sometimes rain come into our gas fireplace. I got up on our roof during a rainy morning, took pictures, and examined the chimney on the outside as well as inside. He did a very thorough job, and explained everything in detail. He was on time and courteous. He set up our appointment to have the appropriate work done. I have been extremely pleased with High's Chimney service. Excellent work by Justin!
Alan Kravitz
Feb 03, 2022
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Jeffrey Cecilia
Jan 31, 2022
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James Pattan
Jan 22, 2022
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Greg Kim
Jan 19, 2022
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Clare Dragonfly
Jan 17, 2022
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Their communication was mediocre--due to weather, the job took longer than expected and was spread out over more days. They didn't communicate when they would need to return or when they were actually done. However, the job was done well and there is no longer water coming in through my chimney, so I'm very happy.
Amal Haq
Dec 27, 2021
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Richard Miller
Dec 25, 2021
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Had 3 chimneys cleaned for $777. Had additional work quoted in excess of $5200 and tech said if you schedule the work your cleanings will go towards the additional work quoted. Called to schedule work 3 weeks later and was told only 1 cleaning would be credited($239) because only one of the chimneys had repair work over $1K. I called tech to confirm what he told me(3 free if scheduled). He confirmed and said he'd call the office. He called back and said "they said they'll split it with you". I started to explain why that wouldn't work and he advised me to call the office. Called the office and
Loretta Ritter
Nov 02, 2021
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Justin and Elijah were great! So professional and courteous. Justin is extremely knowledgeable and thoroughly and clearly explained the work that was done and problems that should be fixed. He took pictures, which he is emailing to me, along with a detailed list of what was done and what needed to be done. I will request Justin and Elijah to do our inspections and work in the future.
Celine B.
Jul 09, 2021
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They were very nice . Half of the job was done really well, in replacing the liner for the gas fireplace. However, the main problem was not fixed. I had called and gotten several estimates to remove the smoke smell from my fireplace caused by creosote. Highs was the most reasonable and seemed to be the most straightforward. While we replaced the liner, based on various recommendations, the smell is still there. Again, this was the main reason we wanted an estimate.
The last time I called two weeks ago, their solution was to put baking soda in the fireplace. It still smells.
I feel like since
The last time I called two weeks ago, their solution was to put baking soda in the fireplace. It still smells.
I feel like since
Pat G.
May 07, 2021
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Maria K.
Dec 03, 2020
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UPDATE 12/3/2020: After an unpleasant experience on the phone with a manager this morning, later today the owner reached out to me. He apologized without excuses for the accidental damage caused by the technicians and promised to order replacement parts for the interior of our stove. Bumping up to two stars pending follow through.
12/2/2020: We have a Hearthstone Clydesdale wood insert and High's Chimney technicians came out this afternoon to clean the chimney and inspect the stove. They were here very briefly, probably no more than 15 minutes. Unfortunately I didn't do a good job inspecting
12/2/2020: We have a Hearthstone Clydesdale wood insert and High's Chimney technicians came out this afternoon to clean the chimney and inspect the stove. They were here very briefly, probably no more than 15 minutes. Unfortunately I didn't do a good job inspecting
Alan Cole
Jul 25, 2020
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Ask for Tyrone and Allen by name. We had High's in for a cleaning and inspection, on recommendations from two very critical friends, before we put our Olney home on the market. I can't compliment Tyrone and Allen enough on professionalism, friendliness and cleanliness during a very messy job (think Mary Poppins).
We went from gas back to wood years ago because our daughters needed the wood-fireplace experience and didn't expect much build-up because we aren't heavy users and burned hardwood.
We didn't have much creosote but Tyrone's video inspection camera showed that a mortar joint in the flu
We went from gas back to wood years ago because our daughters needed the wood-fireplace experience and didn't expect much build-up because we aren't heavy users and burned hardwood.
We didn't have much creosote but Tyrone's video inspection camera showed that a mortar joint in the flu
James G.
Feb 02, 2020
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These guys are absolutely awful. I contacted them because I wanted a fireplace insert. Their guys insisted that our chimney needed refinished and thousands of dollars of other work first, but that they'd be able to install an insert right after (3 days) that work was done. It's been weeks since they did that work was completed and I've gotten no information about installing a fireplace insert, despite many requests for the same. I feel scammed - called them for one thing - They had another thing they wanted to sell and now that they did, they don't care about what I want / what
Sonja L.
Oct 03, 2017
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I highly recommend Highs - they have excellent customer service, they show up on time, their prices are reasonable, and they are very thorough.
They came through for me when the other chimney service I used did not do a complete job and even broke a piece on the chimney cap and then refused to come back to do it right. I am selling my house and after trying (and failing) to get the original guy back before the next inspection, I called Highs with a 2day window to get it done. They showed up the next day and did a fantastic job, including repairing the chimney cap.
The General Manager Luis Aguilar
They came through for me when the other chimney service I used did not do a complete job and even broke a piece on the chimney cap and then refused to come back to do it right. I am selling my house and after trying (and failing) to get the original guy back before the next inspection, I called Highs with a 2day window to get it done. They showed up the next day and did a fantastic job, including repairing the chimney cap.
The General Manager Luis Aguilar
Corey P.
Jun 06, 2017
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I had Louis Aguilar of High's Chimney Service install my TULA wood stove about 18 months ago. This was a fairly complex installation due to some necessary and critical angles in the chimney and they did a great job. Recently Louis came back to do an inspection and cleaning of my chimney.
The service for both engagements was first-rate. Louis is not only knowledgeable, respectful and prompt, but he is also a very customer-committed professional and a genuinely nice guy to deal with. I never felt any sales pressure--only concern for the success of my project, my safety, and my complete
The service for both engagements was first-rate. Louis is not only knowledgeable, respectful and prompt, but he is also a very customer-committed professional and a genuinely nice guy to deal with. I never felt any sales pressure--only concern for the success of my project, my safety, and my complete
Bobby R.
Jan 19, 2017
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We took a chance oh High's Chimney service. And, I am so glad we did. For months my wife abd I were searching for a wood stove insert for our fireplace. Luis Aguilar recommended the Regency I2400. We love it! I couldn't recommend High's Chimney enough for chimney sweeps, fireplace inserts, masonry work in Northern Virginia. Omar, Miguel, Jorge and Dennis were on time, very professiinal and most importantly they left no sign tthat they were ever in our house. Like their product line, their service is superior!
B. Royal Springfield Virginia.
B. Royal Springfield Virginia.
Cristin K.
Dec 05, 2016
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I made an appointment to get our fireplace flue repaired and our dryer vent cleaned out. When I had called a few weeks earlier and spoke with Evelyn I distinctly remember giving her my phone number - she said she currently had what is my husbands. She took down my phone number and set us up for 9am-11am. I hadn't gotten a reminder call or email or anything the day before which is fine but a lot of companies do that so I thought it was possible I had put it on my calendar wrong. I set my day up to be home for the morning with my son and around 9:30am called to confirm they'd be coming
Ajai T.
Oct 11, 2016
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Great polite and friendly employees, from the switchboard to the installers. Decided to get a regency wood stove instead of relining my chimney. Talk about quick turnaround, put in the order with Luis who came by to inspect the Chimney on Monday and the unit was installed Tuesday. Valentine and his crew did a great installation and cleanup job as promised by Luis. Everyone was on time, would definitely recommend Luis, Valentine and the crew.
Gregory W.
Jul 25, 2016
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I had a horrible experience with High's and can't recommend the company. Their technician was friendly, but all he did was take apart my gas stove and clean the logs. When he left, my gas stove didn't work. When I called him, he said he would order a part to fix it and asked me to reschedule another appointment for an additional $250 (I had already paid $250 for the 1st visit.) I got a call the day of the 2nd (weeks later) visit saying the wrong part had been ordered. I never heard from Highs after that, so I called and asked for my first $250 back. I was told 3 weeks ago that my
Linda G.
Jan 04, 2016
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Get a second opinion if you use this company and they quote you major work. I called them for a routine cleaning of my chimney after having a squirrel's nest in there about a year ago. The nest fell into the fireplace, squirrels and all, but I thought there might still be some debris remaining. They told me I still had a nest--and that it was now compacted--and that they couldn't even get their poles up the chimney because of it. They also told me I needed to reline my chimney at a cost of about $2,600. They said it would take at least $500 to deal with the nest. I called another company
Daniel H.
Dec 15, 2015
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I'm glad the owner reviews these posts because he should know what goes on with his company.
I had part of my chimney rebuilt last year due to a leak I was having that was coming from that area of the house. The initial work was fantastic and looked great. Unfortunately, despite all the assurances of sealing, etc. the leak has plagued us all throughout the year. Every time it rains, we get a leak in our house. We've had technicians come out all year to inspect High's own work. They finally told us it was a problem with our siding.
During the recent holiday, my dad and I took to
I had part of my chimney rebuilt last year due to a leak I was having that was coming from that area of the house. The initial work was fantastic and looked great. Unfortunately, despite all the assurances of sealing, etc. the leak has plagued us all throughout the year. Every time it rains, we get a leak in our house. We've had technicians come out all year to inspect High's own work. They finally told us it was a problem with our siding.
During the recent holiday, my dad and I took to
Chris M.
Nov 30, 2015
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I called for a standard inspection - they told me the tech would use a video camera, inspect the outside of the chimney, etc. The two-person crew rolled up and the lead guy was on his cell phone, using profanity as he got out of his car my neighbors were walking by - not a great first impression. He came in, looked at the chimney visually for about sixty seconds and told me the problems and the work that needed to be done with it. He graciously told me to get on my back to look up the chimney myself. A second minute hadn't passed before he was talking about 10% off discounts for the work
Julie N.
Nov 02, 2015
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Super fast. Good communicators. Affordable bid. Scheduled fast. Job completed, inspected. They even photographed the work from all angles so I could see it via text at my workplace. Found them in the Montgomery County Best Pick Reports Quality Home Services Guide 2015 edition where they were top rated. Job done October 30, 2015.
JoAnn C.
Oct 02, 2015
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We've used them the last four years to clean our three chimneys. Always on time, professional, and pleasant. They have never tried to up sell us on repairs. I will be calling them Monday about how to improve heat output on new gas logs that we mistakenly purchased from Home Living in Chantilly. I didn't realize that High's installed gas logs or I would have gone to them first. Just hoping they can help me find a way in get more heat.
Great guys.
Great guys.
Meilie M.
Aug 15, 2015
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This is a delayed review, as the work was done in November 2014. I decided to add a wood stove in the basement as an addendum to the electric heat pump which is an energy hog and since heat pumps are not as efficient in heating. I wanted a heat source that would guarantee better dependability than PEPCO, as during a storm the electricity is known to go out since we are surrounded by trees and a fallen tree on a wire a couple of miles away and eliminate our power source.
I visited High's showroom and selected the larger model to heat a 2200 sq ft home. I was scheduled within a week and
I visited High's showroom and selected the larger model to heat a 2200 sq ft home. I was scheduled within a week and
Matthew B.
Jun 24, 2015
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I don't know how their service was because the workman never showed up. Not even after I called to confirm the appointment and to inquire, 90 minutes into the two hour window, where he was.
So, because the worker never showed up to do the work or called to reschedule, I won't use them. Obviously, they don't need your money because they can afford to not show up to do work.
So, because the worker never showed up to do the work or called to reschedule, I won't use them. Obviously, they don't need your money because they can afford to not show up to do work.
Mark A.
Feb 09, 2015
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Similar experience to many other reviews (it's also worth your time to view the legitimate reviews that Yelp hides at the bottom of the page due to their flawed "algorithm"). Scheduled a cleaning; two techs show up towards the end of the window, one immediately throws a ladder up while the second one comes inside after five minutes. Based on his appearance and manner, he apparently was just laid off from the circus or paroled from prison. He proceeds to tell me that because I have a masonry flue, they can't clean it, and I need to knock it all out and install a new one for
Craig W.
Apr 29, 2014
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After our new home was built, my wife and I quickly learned that the pre-fab fireplace that came with the home was not ideal. It was a pre-fab gas unit and we wanted big natural wood fires.
I called High's and Luis came out to discuss our options. He was a no-nonsense straight-shooter. I like that. His experience in chimneys was obvious. He worked with me on pricing and gave us a GREAT deal. Let's see how things go...
The crew led by Adiel (sp?) was skilled, courteous, fast, and clean. Adiel went the extra mile to find me brick that I saw on a neighbors home down the street. They got
I called High's and Luis came out to discuss our options. He was a no-nonsense straight-shooter. I like that. His experience in chimneys was obvious. He worked with me on pricing and gave us a GREAT deal. Let's see how things go...
The crew led by Adiel (sp?) was skilled, courteous, fast, and clean. Adiel went the extra mile to find me brick that I saw on a neighbors home down the street. They got
