Thank you for visiting ThePoolsmith.com! We are a complete residential and commercial pool service and authorized pool repair company, serving Long Island for over 24 years.
Our services include openings, closings, weekly service, repairs, supplies, equipment, chemical packages, power vacuums, safety covers, safety fences, liner installations, winter pool service, pool demolition, leak detection, heaters, pool renovations, saltwater systems, landscape and masonry design.We take pride in keeping our customers completely satisfied.
Call today for a free consultation. As Long Island's premier pool company our dedicated pool professionals always strive to bring you the best in swimming pool care. Here at The Poolsmith Inc., we treat every pool as if it were our own. Let our team put the fun back into owning a swimming pool. Every well-maintained home deserves an equally well-maintained pool.
Our services include openings, closings, weekly service, repairs, supplies, equipment, chemical packages, power vacuums, safety covers, safety fences, liner installations, winter pool service, pool demolition, leak detection, heaters, pool renovations, saltwater systems, landscape and masonry design.We take pride in keeping our customers completely satisfied.
Call today for a free consultation. As Long Island's premier pool company our dedicated pool professionals always strive to bring you the best in swimming pool care. Here at The Poolsmith Inc., we treat every pool as if it were our own. Let our team put the fun back into owning a swimming pool. Every well-maintained home deserves an equally well-maintained pool.
Services
The Poolsmith Inc. is an award winning swimming pool restoration company, with over 24 years of experience in the industry. We understand that each pool is different and has to be treated as such. Our services encompasses all phases of swimming pool construction, from new pools, repairs to full renovations.
Having a swimming pool can be a wonderful thing. There comes a time, however, when every pool reaches the end of its useful life. When your pool becomes a liability, you may want to consider a pool demolition or pool removal. Swimming pools, even the best in-ground ones, don't last forever. For this reason, at some point you will need to remove or replace your swimming pool.
Your swimming pool is a major investment. Protect it with a new liner from The Poolsmith Inc. When a pool liner gets old, it dries out and loses its elasticity due to chemicals, stretching and UV rays. Why waste money on a diver to patch an old porous pool liner? An old liner could leak or blow-out, losing thousands of gallons of water, leading to implosion of the pool.
Just as home inspectors inform clients about the condition of the home they are interested in purchasing, a pool inspection informs you about the condition of the pool. Most home inspectors do not offer pool inspection due to the specialized skills required to evaluate the condition of the pool, equipment, barriers and decking.
Pool Pilot Digital - The most reliable and user friendly chlorine generator unit available. With microprocessor controls, digital read-out of pool water temperature, current salt level, purifier production level, soft reverse cell cleaning cycle and boost cycle, the Pool Pilot Digital is a technologically advanced unit.
Reviews (20)
Mishka Fox
Sep 07, 2021
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Anthony Lucidi
Sep 06, 2021
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I just wanted to give a huge “Thank you” to Dimitri and his entire team at The Poolsmith in Farmingville. Many years ago, I purchased some really great pre-fabed rock corner waterfalls and diving board features. After many years of use the connectors finally broke. After weeks of searching for replacement parts and reaching out to many local pool companies, I was getting ready to give up on ever fixing the waterfalls. No pool company would even take a look at the waterfalls. Their response was simply. “We just open and close pools”. I was going to give up until I reached out to Dimitri
Martin Byrnes
Jun 26, 2021
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These guys are fantastic! I have been using them for the past four years, and my water chemistry has been perfect. Prior to that (with other stores) it was nothing but headaches, wasted money, and a cloudy or green pool. Knowledgeable, honest, and helpful staff. I highly recommend visiting them if you are tired of flushing money down the drain.
Anthony Cirone
Jun 02, 2021
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Did they replace my pool liner? Yes. Was their customer service absolutely awful with zero communication? Yes. Did they make a huge muddy mess on the deck next to my pool and not even attempt to clean it up? Yes. Was the sand under the new liner not leveled before the installation? Yes. They only get that 2nd star because the liner was replaced, zero stars for everything else. I'd complain to them but I know it would fall on deaf ears.
Priscilla Incerto
Jan 24, 2021
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It was a pleasure working with The Demetri at The Poolsmith. He is an honest and fair businessman who worked within our budget to meet our needs. Our pool and patio area have been transformed into a gorgeous outdoor space that we we will enjoy all year long. We could not be more pleased with the results. Our 30 year old pool has been given a much needed facelift and our outdated patio has become the inviting, entertainment space we have been wanting for many years. Shout out to Ian at Stone Escapes for meticulous work!
Susan
Dec 30, 2020
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There are many pool companies to choose from. However, it is with complete satisfaction that I highly recommend PoolSmith as a top rated pool company. I have used this company for several years and find the owner, Demetri responsive to emails, and always wants to resolve any concerns. The store, which has been expanded is clean and well stocked. Shout outs to Mike, Eric, everyone else working at PoolSmith and especially Fran who handles calls, schedules with calmness. I have had water sample tested serval times and I am always treated with courtesy and given needed advice. In addition, I have a
Robert G.
Sep 16, 2020
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The worst,i schedule a pool closing for 9-15-2020.i scheduled it in july for 9-15-2020.fran calls me on sept 14,to tell me they will be to my home between 10am to noon,at 1 pm still not here,i call fran again she tells me they will be here either 2pm-4pm or 4pm to 6pm,waited all day its now 9pm a no show.no call pool company,HORRIBLE,GOODYE poolsmith,
John Puccia
Aug 19, 2020
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Look I’m not much for reviews but I have to say pool Smith did my liner and they went out of there way to make sure that I was happy with the new liner. The crew that came was great masks social distance and they made sure I was happy with the liner. Even Dimtri came to make sure all was well. Glad I call pool Smith. Happy customer.
Charles B.
Jul 16, 2020
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Very disappointed with this place and I would recommend staying away. They DO NOT stand behind their work and their work was subpar. Had them replace a liner in my pool last year. Above ground oval. The liner was replaced on July 20, 2019. Since it was filled with fresh water and clean, I never had to use the filter so I didn't notice that they broke the power switch. That was not the problem and I fixed it this spring when I opened the pool. But when I opened the pool, I noticed that the new liner had slipped off the pool wall in two spots. Not terribly but enough that I called them
Dina D.
Jun 23, 2020
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G. Ferg
Jun 22, 2020
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First went to Poolsmith at the beginning of the summer to help with clearing pool water. They were very helpful without pushing chemicals that were not necessary. Went back at the end of the summer when it was time to replace our pool cover. Great service and it was obvious that customer satisfaction was a priority. I would definitely recommend them for all your pool needs.
Lou C.
Sep 29, 2019
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Well, now I know why there are so many bad reviews on the web about this company. The did a horrible job opening my pool. They used MY chemicals even though the price for opening included chemicals. They rolled my pool cover in a big ball instead of folding it neatly, leaving it to mildew and rot. In addition they tore a hole in the cover and refused to take responsibility.
They came to power vac when no 9ne was home. They left a bill for $500 (!) which is more than twice what I was charged in the past.
Stay away!
They came to power vac when no 9ne was home. They left a bill for $500 (!) which is more than twice what I was charged in the past.
Stay away!
Deb S.
Sep 18, 2019
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The Poolsmith provides wonderful service and employs an exemplary staff! Michael in retail is a breath of fresh air and is always available to troubleshoot your needs. Fran is extremely efficient in keeping you updated on service and the pool service men have always arrived on the day they are scheduled to perform our service. Last season was the first time we used The Poolsmith. We were having horrible problems with our pool and Demetri and Andre were the only company we ho was willing to take the challenge to repair and open our pool without incurring unreasonable cost!!! They are honest and
Karolina Augusciak
Aug 14, 2019
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Actually I would like to give them more than 5 Stars! When I researched pool companies to repair my 45 year old in-ground pool, I found this company and noticed the rave reviews. Not a real believer in Ratings, I called and spoke with Dimitri. I started to believe in the reviews. They found a major leak in the return line and recommended replacing the 43 year old piping. During the repairs, his staff had a few opportunities to upcharge, but there were no additional charges. The crew was very pleasant and professional. They did a great job of cleaning up the area and finished in one day. I highly
Brendan C.
Jun 07, 2019
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This company is not to be trusted. My father paid them to open our pool (which he couldn't do himself because he's on his second round of chemo) and they didn't even complete the job. They just literally pulled the cover off, folded it in half, and threw it in our shed filthy and full of dirt. Now I get to spend my day off cleaning the cover, shed, & doing the work they were paid to do.
And when it comes to customer service, forget it. My mom called and tried to explain what happened and the person she spoke with just said "well you said you wanted it in the shed"
And when it comes to customer service, forget it. My mom called and tried to explain what happened and the person she spoke with just said "well you said you wanted it in the shed"
Claudette R.
Nov 27, 2018
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S. G.
Jun 21, 2018
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After reading the negative reviews from years ago, I am writing a positive one for 2018. This is the first summer that we have used Poolsmith for maintenance for our inground pool and so far we anticipate using them for all of our pool needs. Our first pool vacuuming was done by Ace( real name)/Vinny , who were efficient and left my pool looking good. When I needed some additional service I left a message for Dimetri(owner) and I received a return text within a reasonable amount of time. In addition, the next day, I was pleasantly surprised to see that someone was already at my home, even though
Judy T.
May 20, 2017
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So terribly disappointed. After being a loyal customer for years, always being time flexible, never questioning prices, I am appalled. Two weeks ago they called to set today's appointment. No show, no call. Then they call my husband to say they're not coming here anymore. They don't have enough staff? Pathetic. Just a pathetic excuse for a business.
Larry M.
Jul 30, 2014
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Maddi G.
Jun 23, 2010
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