All American Glass
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All American Glass
All American Glass specializes in quality residential and commercial glazing services to Savannah and the low country for the past 26 years. We pride ourselves with providing the best customer service available with the highest quality products available. Our facility is located in Pooler area for easy access from Savannah and the rest of the low country.
Services
Aaron Walker Jr., the owner of All American Glass, started his business in 1987 with only 2 employees in a 2 room building in Pooler. He was just off Hwy 80 at the entrance to Sangrena Woods Subdivision. He then moved to a larger facility in the same shopping center at the entrance to Sangrena Woods.
All American Glass, Co. provides various glazing products and services to our residential customers. Replace, repair or service for all types of residential windows including vinyl, aluminum and wood framed glass. Custom Mirror design and installation for your Living Rooms, Dressing Rooms and Bathrooms.
All American Glass, Co. provides various products and services to meet the requirements of commercial projects. Exprerienced with Impact Systems to meet Miami-Dade Protocol as well as Blast Resistant requirements. Contract glazing services for commercial, industrial and instituitional properties. Big or small, we will be able to help you with your requirements.
Reviews (13)
Carolyn Turner
Carolyn Turner
Dec 12, 2021
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This is the only glass store I go to. I have used them for years. Prices are always reasonable. Prompt service. Can't ask for much more.
Rosa Carpenter
Rosa Carpenter
Dec 24, 2020
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Went to purchase glass for a window and I had the frame of the glass. The lady who worked the front desk there was rude and spoke to me like a child. I was able to look past that, in order to come to a resolution. We decided to have someone come out to my home to measure the glass we needed. The two gentlemen were very polite and measured the window. I never received a phone call to follow up. I sent my husband to go back to the company and the lady was also very rude to him! I thought maybe she was having an OFF day but to also be rude to my husband, that was it! I never really post negative things
Brooks Perez
Brooks Perez
Dec 20, 2020
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Wow! Great experience! I called “The other guy” and all I received was condescending attitude; Called All American and they were helpful, patient and focused on helping me solve my problem. Sincerely pleased with the customer service from all the staff and a special shout out to Jimmy and Sherri!
I’ll be sure to recommend your company to any of my customers for all their glass needs in the future. Thanks for the support.
Brooks Perez
Owner, FSH
Rochelle Criter
Rochelle Criter
Oct 19, 2020
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The big lady with the short white hair at the front desk was as rude as Karen’s come. Lots of eye rolling and attitude because I came in seeking repair of a mirrored nightstand. Refused service because the mirror panel that needed replacing was “too small” to place just one order. If that’s the case they should display that there is some kind of minimum or something to that sort.
Ashleigh McClune
Ashleigh McClune
Aug 31, 2020
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We've used this company twice, first to replace glass in a broken window, second to replace glass in a glass-topped end table. Both times they were quick, professional, and affordable. Definitely recommend.
Nancy Allen
Nancy Allen
Aug 06, 2020
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I agree with the others that the front desk lady wasn’t very hospitable. However the guy who actually cuts the glass was extra nice & did an exceptional job. I think the lady should rethink her career. Doesn’t seem to like or enjoy people
Ron Ball
Ron Ball
Oct 13, 2019
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Rude Rude Rude. The receptionist barely had the courtesy to look up from what she was doing to acknowledge me when I walked in. When she did and opened her mouth it got worse with every word. When I called back to check on my order after several days (since they didn't call as promised) she was again very rude and condescending. Now I read other reviews and it appears that this is their business model. Find some other place for your glass work.
Megan Costilow
Megan Costilow
Sep 28, 2019
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All American Glass fixed my coffee table door that my 2 year old son broke with his head. they completed it in about an hour and then told me merry Christmas and that it was on them! they have all my business and referrals! thank you so much for such a sweet gesture! You just made this mom's whole month! Cant even tell it was broken :)
Buster B.
Buster B.
Sep 08, 2019
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Worst business ever. This company has no idea how to install the products they sell. The project they did for us leaks like a sieve and they refused to repair or fix it. They have shady business practices and a lack of basic ethics. Avoid this company at all possible costs.
Jessica Busbie
Jessica Busbie
Jul 30, 2019
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A few months ago during a wind storm, a canopy from my porch blew over and busted my kitchen window. I had been putting fixing it off, thinking it would be quite costly. However, I’m moving and needed to fix it, because obviously it’s not my property destroy. So I stopped by American Glass on Tuesday, went inside and spoke to Missy, she gave me an estimate and then proceeded to tell me she was booked until next week. I understood as this was pretty last minute and I just walked in.
We get into further conversation, and she tells me she thinks she has someone in my area that may be able to
Laura
Laura
Jul 30, 2015
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Unfortunately, I have to say my experience and opinion of this company is AWFUL! The glass for my sliding glass door was replaced less than six months ago when it broke again. I called expecting the same price (for the exact same thing) but was shocked when I was told it would be $100 more. We had to get it fixed so we ordered it (and paid up front per their "policy"). Almost three weeks later I finally received a call saying it was in and ready to schedule the install. I made the appointment and told my husband to be here waiting on their representative at the appointment time. My husband was
Maggie L.
Maggie L.
Nov 15, 2011
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Absolutely horrible customer service. Atrocious. They do not respect the customer or their wishes.

I requested to be present at the home while they were on my property. I communicated this multiple times to both Sherri and Jimmy. Neither listened and the employees of All American Glass entered my property without my permission.

I called to resolve the issue and was berated by the receptionist. I admit; I got ugly too. She basically stated they could come and go as they please. All I wanted was an apology and assurance this would not happen again, that didn't happen.

I personally do not
Will L.
Will L.
May 11, 2011
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Last August I was driving south to FL when I experienced a major issue with a window. Because it occurred late Sat eve during a major thunderstorm I was forced to hem it up until I could figure something out in the am.

Come am and I can't get the window to go up. I call a number of window repair places and of course no one answers. But then I call A.A.G. and a very kind voice on the other end refers me to an employee who agrees to meet me and fix the window.

Consider this, you're driving across the country and in the middle of a late night thunderstorm your driver's side window