Majic Window

We had an amazing experience using Majic Windows and would recommend them to anyone. They removed an upstairs door and replaced it with a fiberglass window. The finished product looks great with no drafts and sound proofs the room nicely. I can't say enough about the team that we worked with from start to finish. Brian Brooks took great care of us from start to finish. The team was professional, punctual, and left us with a great finished product. If you are looking for a window/roof company that will take care of your needs for a great price look up Majic Windows!!,

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I enjoyed the sales experience. Steve was on time and extremely professional. He explained the product in great detail
Service: Window installation

Aggressive cold calling after repeated attempts to be removed from call list. Sales rep refused to listen, refused to allow me to speak to a supervisor. Wasted my time during my work day. This is now the third call I have gotten from this rep. Be careful. Any company that uses these sales tactics clearly does not care about the customer experience. When it is time to replace my windows, this will be the last company I use.

The company arrived on time and was very professional and courteous of our home. Not trailing in and out with a bunch of workers was very nice. Only one main person in the house while others worked outside. Great install! very neat and clean caulk job and picked up all debris outside when done. I would recommend Joe G. Great job! So far we are very happy with the service and job we got with Majic window.

Positive: Quality
Took awhile for the window to come in. Once it did, Tara did a great job installing and was very friendly.
Service: Window repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very happy with the service I received from Tara at Majic Windows. I had a broken window due to a rock hitting it. She came out and replaced the glass on my window extremely fast! I couldn’t have asked for a better experience. Thank you Tara for doing such a great job. My windows look beautiful! You’re awesome!!
Service: Window repair

First of all, going door to door during covid is just a bad idea. He also wasn't wearing a mask. Second, the guy allowed my father-in-law to say "hello" before the first thing out of the salesman's mouth was "do you speak English?" My father-in-law has a german accent but speaks English perfectly. It was just plain rude to say before allowing him to get more than a simple hello out. Very disrespectful.

Professional company, with very knowledgeable and committed to satisfaction representatives. My windows and door walls used to rattle in the wind and now that I got some upgrades-my house is quiet and WARM! NO DRAFTS! The installers worked with me to get a good time that worked best-didn’t have to miss work and they got done at a decent hour. Financing available which is nice through COVID. I didn’t feel pressured and will probably be redoing my roof here soon with then. Highly recommend hearing them about their products!

Majic Roofing did an awesome job replacing my asphalt shingles on my entire roof. Starting from the sales rep, Matt, we felt the company was professional, honest, and timely. The job was expedited for our sake and was completed on time on the day we were told it would be completed. I am impressed with the timeliness and professionalism. The installation was flawlessly completed in 1 day and the cleanup was as thorough as the installation. Well done guys and thanks for the good work!

A couple communication blips on the front end, but all in all I'd say I had a great experience. The windows and door wall I had installed are pretty top notch, the frames and slides are far easier to operate than the originals in the house. I've had about a 20% reduction in heating/cooling energy as well. I waited several months to give a review just to see how everything is holding up, and I really am happy with how everything turned out. Not the cheapest around, but you get what you pay for. I'd recommend Majic to anyone.

Contracted with them to replace all windows in my home on 11/06/20. Paid $6600.00 down payment. Windows were installed 02/12/21. Balance was paid in FULL. Building inspector came out 04/06/21. He red-tagged the window installation job. He took exception to the window panes falling short of full seal. They are NOT energy tight. Contacted Majic the next day. They sent out 2 representatives on 2 separate occasions. Both agreed with the building inspectors findings. They were of the opinion that the upper sashes were built too short, and needed to be replaced. A date of 07/20/21 was given

All the negative reviews are true. Save your money and sanity by going with another roofing company.

I had been living in the home for 10 years. The home is 15 years old and was approaching end-of-life for the roof. I had no leaks in the roof, but the shingles were ready for replacement. Majic came out quickly to replace the roof and finished in two days. That was the end of their customer care.

The recent bout of sustained rain has revealed a leak in the roof over my attached and finished garage. After one week of me calling them, they finally sent someone out to look at the roof. They put

In June magic windows came and began taking down our old gutters and prep for aluminum siding on parts of the house. They didn't return for a week. The company they subcontracted to was MIA. They left everything how you see in the photos. We have children and that's what was outside. Couldn't go out because it was dangerous. Majic Ended up having an office guy come and finish the job, which he did well......however, the gutters were done by another subcontractor. We let them know right away that there was a problem with the gutter system. As we told them from the beginning to not

PLEASE STAY AWAY FROM THIS COMPANY. How they're still in business is beyond me. They're crooks and dishonest. They overpromise and under deliver. It took them almost a year to install our windows and they tried to scam us by changing out the contract without our consent and permission. Take these reviews seriously. They're unprofessional to make things worse. They prey on home owners who are renovating and they scam them. Good luck if you do business with them.

I believe I paid way to much for these windows $15000 for 11 windows is alot also un happy with the screens I have a hard time getting in and out to clean windows, very disappointed in my purchase.

Had a patio door installed installers did a wonderful job and were very professional and made sure we were satisfied before they left my home

Summary: high pressure, expensive, and either dishonest or incompetent

On 7-24-21 Kayley S., "management analyst" for Majic came to give an estimate. We made it clear that the roof had been done in 2009 by the previous owner, but one of our skylights in our sunroom was leaking very badly and the other 3 had leaked occasionally over the years.

We thought worst case scenario, we might have to deal with the skylights and reroof just the sunroom, which has its own roof away from the rest of our roof.

Kayley went out to inspect our roof without ever actually getting up on it. She came

Almost all of the seals in my sons home are broken on manic windows. My son works full-time and I have left several messages with magic windows customer service and I've not had one return call.
This has been going on for over a year and a half. It's too bad because their windows are actually nicely made except for the problem with the seals I am in the process of putting new windows in my home and was going to have them give me an estimate when they came to fix my sons window. After their poor customer service I'll move onto another contractor.

Had window and doorwall installed and too many problems with the quality of work done . They sent out a " tech" to analyze the issues Tara took pics and looked things over and left Matt called set a day that I thought would be to fix but no Brian another "tech " came out and looked over took more pics said he didn't get anything from Tara and he said Matt would be calling !
Omg how many techs do they need to figure out how to fix? Theses were installed in March it's now end of may I've been too patient with this company and want results! Mort crim should be embarrassed

First of all we decided to get an estimate from them on windows which was a huge mistake! I kindly asked the guy to leave my house several times and he kept trying to talk me into buying windows by "calling his manager" to get me a better deal. I kept telling him I wasn't interested. Over 2 hours and this guy would not leave my house! I finally texted a family member to call me and claim I had a family emergency so I could get him to leave. This was a few years back and obviously I got new windows with another company now to this day they are still calling and hounding me about making

We had our windows done last fall and we are very satisfied. The look instantly modernized our house and the house has never been quieter. Installation and service was exceptional. Would highly recommend.

We like the product- but everything else about this company is horrendous. We replaced 22 windows in our home, plus some repair work. The sales process is stupid, although they made an 'exception' in our case, and worked with my husband only. We were promised repair immediately, yet it took 3 months and repeated phone calls after they didn't show up for appt. When the windows arrived, install was arranged very quickly. Install was smooth, but, not completed and they damaged our furniture. Now, they ignore our calls about fixing the damage. Scheduled to complete the install

Pushy salespeople who lie. My husband scheduled these guys several years ago and promptly lost his job. I called within the cancellation window and a sales person called me back to beg us to reconsider .he then denied ever speaking to us or getting my cancellation even though I had proof of the calls. It took us almost two years to get our roof and it was expensive. Avoid this company.

The common theme here seems to be pushy salespeople and an unresponsive customer service department. I made the appointment for my "free estimate, good for a year", and ended up with a salesman,(Greg), who wouldn't leave my house without committing to a new roof. That was on August 10th. Now it's October 20th and I haven't heard a single word from anyone. I've made numerous calls, leaving voicemails with the installation department, with Leticia, and on the main line, and it's been crickets. I even called the salesman's cell number and I got a recording

Even from beginning the interaction with this company was sketchy. A sales person knocked on the door saying they were doing work in the neighborhood and wanted to see if I was planning on having things done soon... very similar to other reviews and stories. I'm the sole homeowner living with my boyfriend. - I'm actually glad I read the other reviews, because I thought they wouldn't do the estimate with just me because I'm a woman. That's the impression I got from my estimate confirmation call. Although I stated clearly I was the "decision maker" and sole owner

They promise you a certain amount of work at the time of sale but fail to follow up. They even have very poor quality of worksmanship. Missing caulking around trim, grease on windows left after installation, failure to replace rotted wood, VERY irresponsive team. We had to call multiple times just to schedule installation (at like 4 times) and then the day of installation they changed the date twice. I would not recommend this business.

Keep in mind that many of their reviews are positive because they give a $50 credit for writing a 5 star review

Everything seemed great at first. Our sales rep Andrew "worked hard" to get us a good deal on windows we wanted. Not only did we NOT get the windows we wanted, we also didn't get white trim with our white windows like we were supposed to. Tried to get ahold of Andrew and he never returned our calls!

Definitely disappointed with the customer service and communication

Windows are decent at best. Nothing was installed per the manufactures recommendations.
Installers were a bunch of hacks, nothing was installed plumb, level or square.
This all being said from a union carpenter as well as Licensed Builder!