Proper installation and maintenance to improve utility bills and provide greater peace of mind. Join our Choice Service Club to protect and maintain your system from costly breakdowns, shorten wait times, and save money. Reduce energy consumption and lower your energy bills with new, high-efficiency equipment and products.
Our staff and family care about Southern Arizona and enjoy giving back to our community through Hamstra Helping Hands. Improve system performance, reduce dust in your home, and make your home more comfortable all while saving energy and lowering your bills. Protect your respiratory system and relieve allergies by improving your Indoor Air Quality (IAQ).
The Hamstra family wishes you and your loved ones good health and safety during these unprecedented times. Our hearts go out to all those impacted by the virus, either directly or indirectly. We are inspired by the selfless healthcare workers on the front lines, some of whom are a direct extension of our Hamstra family.
Our staff and family care about Southern Arizona and enjoy giving back to our community through Hamstra Helping Hands. Improve system performance, reduce dust in your home, and make your home more comfortable all while saving energy and lowering your bills. Protect your respiratory system and relieve allergies by improving your Indoor Air Quality (IAQ).
The Hamstra family wishes you and your loved ones good health and safety during these unprecedented times. Our hearts go out to all those impacted by the virus, either directly or indirectly. We are inspired by the selfless healthcare workers on the front lines, some of whom are a direct extension of our Hamstra family.
Services
Quality installation of air conditioning systems, heat pumps, furnaces, ductless mini-splits, ductwork, ventilation equipment, filtration, humidifiers, thermostats, and sheet metal flashing/gutter/downspout. Proper sizing of your new equipment Essential to getting the best performance and comfort. We perform a Manual J Load Calculation to determine the correct size system for your home.
Desert Eye Associates had its beginnings in Tucson in 1979 providing medical and surgical eye care. The practice expanded to Green Valley and in 1997 we built a new clinic building. Hamstra Heating and Cooling installed the HVAC system at that time. Ever since then, they have provided prompt professional service.
Reviews (26)
Katherine Bauer
Dec 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We used Hamstra to install our new ac/heating units a few years ago and they are consistently courteous, professional and prompt. Today we had our heating system checked and Michael was punctual, polite and professional and made good recommendations to keep the units working at their best.
Services: Heating maintenance, AC installation, Heating system installation, HVAC maintenance
We used Hamstra to install our new ac/heating units a few years ago and they are consistently courteous, professional and prompt. Today we had our heating system checked and Michael was punctual, polite and professional and made good recommendations to keep the units working at their best.
Services: Heating maintenance, AC installation, Heating system installation, HVAC maintenance
Tio Miguel
Dec 17, 2021
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Positive: Professionalism, Punctuality, Responsiveness
In a town full of HVAC companies -- many of them quite good -- Hamstra has been my go-to outfit for maintenance of the ACs and furnaces for the last 13 years, in 3 separate houses I've owned here in the Old Pueblo. You can't go wrong with these guys!
Service:Â HVAC maintenance
In a town full of HVAC companies -- many of them quite good -- Hamstra has been my go-to outfit for maintenance of the ACs and furnaces for the last 13 years, in 3 separate houses I've owned here in the Old Pueblo. You can't go wrong with these guys!
Service:Â HVAC maintenance
Theresa R.
Nov 15, 2021
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Just had Chris over for probably my 8th AC/Heater checkup. He is a total professional and has kept both my 13+ unit and my mom's 14 yo unit running great. I had no issues this year with either AC. I continue being a loyal HAMSTRA customer entirely due to Chris's expertise. Thank you HAMSTRA for having such a great technician!
Alice Bellafiore
Nov 13, 2021
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The two technicians, Steve and Juan, who removed my old furnace, a/c unit, and swamp cooler were amazing! They were extremely organized and worked efficiently and quickly while also answering my questions and addressing my concerns. They went above and beyond the normal installation issues and ensured the a/c, furnace, and swamp cooler (old) connections were properly terminated. They cleaned up as they went and it was pleasure having such polite and knowledgeable young men perform the work. Additionally, the system engineer, Dustin, was equally knowledgeable, professional, and courteous in all
David Deborah Baker
Oct 26, 2021
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Matt, Steve, and Juan were very professional, personable, and hard-working. Their attention to detail was obvious in the time and effort they put in to complete the job as promised. They also took time to provide the information we needed to understand the new system and answered our questions. We are pleased to continue our HVAC service needs with Hamstra.
Christy Warner
Aug 25, 2021
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Juan, Steve and James were incredibly professional and courteous, and did a great job during the installation of my new AC unit. I have used Hamstra for the servicing of my old AC unit and they were always great to work with. All of the service techs I have worked with have been extremely knowledgeable and helpful. When I decided to upgrade to a new unit it was a great experience working with Big John and everyone at the Hamstra office. Was able to get on the schedule quickly after my older unit broke. Great people with great service!
Kimberly Craven
Aug 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Hamstra was recommended by my neighbor. This is a fabulous company. Very professional and reasonably priced. I now have two different technicians come out and both were knowledgeable and highly skilled. I trust this company and will be using them from now on.
Service:Â AC maintenance
Hamstra was recommended by my neighbor. This is a fabulous company. Very professional and reasonably priced. I now have two different technicians come out and both were knowledgeable and highly skilled. I trust this company and will be using them from now on.
Service:Â AC maintenance
Ned B.
Feb 16, 2021
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Ari S.
Nov 07, 2020
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Great service when we needed our old unit repaired. When the unit eventually failed later in the summer. we had to buy a new unit. We got a credit for the previous repair work towards the new unit. The sales, installation and repair folks have all been absolutely great to deal with. All have been very professional and courteous. I recommend Hamstra for sure!
Penny R.
Oct 10, 2020
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Kevin C.
Aug 17, 2020
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OK, here's the real deal. First off, all my initial impressions of Hamstra were positive. One of our two outside units wasn't working. Its August in Tucson AZ you call around and try to find someone who can repair it. Our next door neighbor had used Hamstra and loved them. I get an appointment and they come out. I watch the tech do the repair. He tells me that most techs are on a commission, huh I didn't know that! As he starts the diagnostic process he tells me the most common failures that occur: Capacitor, blower motor and then compressor and various other items...He finds the
Carol W.
Jul 04, 2020
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Called for AC check since our AC wasn't cooling. Tech was clueless and couldn't find out what was wrong. He kept calling another tech for advice. He finally gave up and started to prepare our bill. Nothing was fixed! He checked the unit one more time at my husband's request and came back and said it was a bad compressor. We paid $129 for an incompetent repairman. The same day we called another company who sent out a very knowledgeable repairman. Don't use Hamstra!
John B.
Jun 05, 2020
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Once again we needed help with one of our two A/C units so I put a call in to Hamstra. We were put on the schedule and given a window for the tech to arrive.
Shane showed up in the middle of that window wearing gloves, a mask and booties while he was inside. Shane quickly diagnosed the problem and fixed it, he went above and beyond by doing things to try to prevent its recurrence. Here's an excerpt from his report:
"Today I came out to diagnose why the west system was not operational. Upon inspection I found the low voltage fuse blown caused by the contactor coil. I replaced the
Shane showed up in the middle of that window wearing gloves, a mask and booties while he was inside. Shane quickly diagnosed the problem and fixed it, he went above and beyond by doing things to try to prevent its recurrence. Here's an excerpt from his report:
"Today I came out to diagnose why the west system was not operational. Upon inspection I found the low voltage fuse blown caused by the contactor coil. I replaced the
Robin B.
May 12, 2020
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Mary V.
Jan 31, 2020
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I became a Hamstra Heating & Cooling customer this summer after my A/C died. The minute the service technicians arrived I noticed their professionalism and a difference between other companies. I felt secure hiring Hamstra to replace my A/C, and I just finished a very helpful 6-month warranty appointment with Hamstra technician Chris. Hamstra has provided an excellent value for the money. All of the Hamstra employees I've been in contact with care about customer service and maintaining a positive reputation for this Tucson company.
Brandi D.
Dec 28, 2019
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I have waited to post to just make sure I wasn't dreaming... In September, our main AC unit went out and we queried multiple local and franchise companies looking for the best quote and quality. It was a mess- quotes all over the place, even with completely different recommendations for units! I felt overwhelmed and confused, but we reached out to Hamstra and they were so helpful. Their technician, "Big John" came to our house and met with my husband and explained everything to him, even answering NUMEROUS follow up questions without any annoyance or delay. Once we opted to use them
Joe V.
Aug 23, 2019
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The repair to my AC went beautifully, from start to finish. The office staff were pleasant and helpful. Saul, the service rep. showed up on time. He was friendly, efficient and very knowledgeable. In addition, he explained what he was doing, which I appreciated.
I've used Hamstra many times and they have always done a great job.
Joe
Oro Valley, AZ
I've used Hamstra many times and they have always done a great job.
Joe
Oro Valley, AZ
Susan H.
Jul 07, 2019
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The Lennox system Hamstra installed on our roof in 2009 had cost so much money--and when we received (from Hamstra, and then another company) an analysis that it needed a new coil (not under warrantee) to the tune of more than $4K, we replaced it. But not with a Lennox, and not with Hamstra. We replaced it with an American Standard, installed by a company that doesn't reward techs with commissions, but pays them a salary with benefits.
Ken W.
Jun 10, 2019
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I normally have average to decent service when it comes Heating and Cooling repair but I wanted to say what a pleasure it was to have Jay Strong come out and inspect and service our AC unit. He was extremely knowledgable and very professional. He spent time explaining all technical items and answered all our questions we needed. In the end have armed us with all the things we needed to feel confident in our equipment.
L. M.
May 30, 2019
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We are under a Silver service contract for our two residential units with Hamstra, which has proved very valuable when the equipment dies and the heat is on. Thank you for being so professional and responsive!
Our last technician, Nick, was very thorough and helpful with his suggestions about the equipment and managing our summer electricity usage. This AC equipment was expensive; we invest in their service contract for responsiveness and to insure its longevity. Tk u Hamstra!
Our last technician, Nick, was very thorough and helpful with his suggestions about the equipment and managing our summer electricity usage. This AC equipment was expensive; we invest in their service contract for responsiveness and to insure its longevity. Tk u Hamstra!
Jennifer H.
May 19, 2019
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Our rental house cooler broke down. I called Hamstra to come take a look at it. They took my info Friday evening, and then asked if it was an emergency. I said no only because it's not THAT hot yet, and there is only one person currently staying in the house who said a fan has been OK. I wanted to avoid emergency costs. I hadn't heard anything back by mid morning Saturday, so called again. Once again, they took down my information, and this time I actually got an email saying they be reaching out to their service techs to then get back to me on a date and time. It's now 2 days
Renee F.
Feb 08, 2019
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Renee & Mike Finney
We had been with Hamstra for 8 yrs and have a Silver level maintenance deal which we pay $25 a month for. We recently had Hamstra service our HVAC in our now rental
Home & they told the renters the system "was running rough". Excuse me? We pay you guys to service our system do if it's not working properly we would appreciate a call to tell us what is wrong not convey this to our tenants. And when we did call to inquire what was wrong we never got a straight answer from the technician.
Also with the last service the technician noted to the renter that
We had been with Hamstra for 8 yrs and have a Silver level maintenance deal which we pay $25 a month for. We recently had Hamstra service our HVAC in our now rental
Home & they told the renters the system "was running rough". Excuse me? We pay you guys to service our system do if it's not working properly we would appreciate a call to tell us what is wrong not convey this to our tenants. And when we did call to inquire what was wrong we never got a straight answer from the technician.
Also with the last service the technician noted to the renter that
Dr. B.
Sep 08, 2018
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This is to follow up to a review I posted on Google yesterday...maybe Hamstra will read this one and post a real response and not a canned "sorry we didn't meet your expectations..."
Called another company to look at the not blowing cool air issue...tech double checked the battery in the thermostat (that's what Hamstra installed)...checked the filter...major dirty...replaced now have cool air.
Bottom line I agree with my fellow 1 star folks...
Called another company to look at the not blowing cool air issue...tech double checked the battery in the thermostat (that's what Hamstra installed)...checked the filter...major dirty...replaced now have cool air.
Bottom line I agree with my fellow 1 star folks...
Blind M.
Feb 25, 2018
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I wish I was a time traveler so I could go back and have Hamstra hook me up years ago!
I was in desperate need when both my heat and ac died. I called one of the "bigger" competitors only to be put on a waiting list.
Then I called two friends who both recommended Hamstra and they were there for me.
It was like and AC and Heating intervention you could only see on a TV show only it was real and wonderful.
Hamstra not only got me up and running fast but I have a much better system that I wish I had from the start.
Thanks Hamstra
I was in desperate need when both my heat and ac died. I called one of the "bigger" competitors only to be put on a waiting list.
Then I called two friends who both recommended Hamstra and they were there for me.
It was like and AC and Heating intervention you could only see on a TV show only it was real and wonderful.
Hamstra not only got me up and running fast but I have a much better system that I wish I had from the start.
Thanks Hamstra
Carly G.
Dec 18, 2017
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While the guys who came out to look at my system were nice, Hamstra completely took advantage of me. I was charged $300 for a diagnostic, in which I was told that my system needed a new reversing valve and condensing coil, to be fixed for a grand total of $3900 OR I could put the $300 I'd already spent towards a new system for $8000 (their way of trapping you into using their services).
I had another company come do a diagnostic, who only charged $80, and told me that the caps were missing from the system which was the likely culprit for the leaked refrigerant, and that both the components
I had another company come do a diagnostic, who only charged $80, and told me that the caps were missing from the system which was the likely culprit for the leaked refrigerant, and that both the components
Matthew A.
Nov 12, 2016
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Great service with John, Mike, Manny, and others. However, I would strongly dissuade any prospective customer from using the Wells Fargo credit line to pay off any remaining balance with Hamstra. Below is my email to John Roelle explaining why:
Dear John:
I am following up on our phone conversation just now to document my concerns about Hamstra continuing to use Wells Fargo for customer lines of credit to pay off balances for equipment installations.
You will remember that I had two HVAC units installed at our address beginning on August 19th. Thanks again for the excellent service and care
Dear John:
I am following up on our phone conversation just now to document my concerns about Hamstra continuing to use Wells Fargo for customer lines of credit to pay off balances for equipment installations.
You will remember that I had two HVAC units installed at our address beginning on August 19th. Thanks again for the excellent service and care
