We started our fireplace company in Wichita, KS over 20 yrs ago. Wanting to be closer to our kids and grandkids, we relocated to the Colorado Springs area in 2013. Our company started out as a hobby for Russ 23 yrs ago, but has quickly morphed into a full time endeavor because of his troubleshooting skills.
He is the go to guy in Southern Colorado to fix most any fireplace, stove, pellet stove or fire pit. Russ is a stickler for safety, and a great teacher, He will take the time to explain how to use your gas fireplace or stove, and how to build a healthy hot wood fire that draws well. Shelly, runs the office and will set up your appointment and answer any questions or concerns you may have.
Most of our business is by referral or word of mouth. We tend to build relationships with our customers that create trust and life long clients. We also work well with the commercial side of the industry.
He is the go to guy in Southern Colorado to fix most any fireplace, stove, pellet stove or fire pit. Russ is a stickler for safety, and a great teacher, He will take the time to explain how to use your gas fireplace or stove, and how to build a healthy hot wood fire that draws well. Shelly, runs the office and will set up your appointment and answer any questions or concerns you may have.
Most of our business is by referral or word of mouth. We tend to build relationships with our customers that create trust and life long clients. We also work well with the commercial side of the industry.
Services
You can rest assured that you have a highly qualified service tech on the job. Russ has over 22 years of experience working on all types of fireplaces and stoves. He has National Fireplace Institute and Compliance Depot certifications as well as licensing. Example of Gas Logs. This was a wood burning fireplace.
Russ, the owner of Fireplace Pros, knows your time is valuable and we will arrive at your home in a timely manner. Some appointments take longer than others, so Russ will call you when he is approximately 20 minutes from your home. This will leave you free to run an errand or stay at work until he calls you.
We offer services for Realtors, Property Managers, Apartment Complexes, Retirement Homes, and Residential Fireplace Services. You can rest assured that you have a highly qualified service tech on the job. Russ has over 22 years of experience working on all types of fireplaces and stoves. He has National Fireplace Institute and Compliance Depot certifications as well as licensing.
I've worked with Russ and Shelly in the past in the fireplace, stove, and gas log business. Honestly, it's hard to find better people than them! They are hard working, creative, honest, and hard working people. I HIGHLY suggest that you hire them for any of your fireplace needs! I cannot recommend them enough!
A standing pilot is a small flame that stays on all the time in your fireplace. When you flip the switch on the wall or push your remote button it sparks the thermopile which connects with the pilot and the burner comes on. High winds can blow a pilot out. We here in Colorado have 17% air added to our gas lines to keep a flame going.
Reviews (10)
N. Day
Feb 01, 2022
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Laura Cefalo
Dec 24, 2021
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Russ is wonderful. He is a miracle worker. I had recently done a large renovation and my fireplace got really beat up. The fireplace wasn’t working at the end of the renovation. He diagnosed what was wrong and he painted the fireplace to look brand new! He did an amazing job!!! He is so clean in his process as well. I would highly recommend him to anyone who wants an expert job done.
Lynn C. Tolson
Nov 17, 2021
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Hillary Louise Kinzie
Sep 23, 2021
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Russ was professional, informative, patient, and helped me with any concerns - I was clueless about our gas fireplace in our new home but now I feel so much better about maintaining it. He was also able to install a blower and remote while servicing the fireplace and I couldn't be happier! Thanks, fireplace pros!
Chris Boyne
Dec 14, 2020
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We had bought our home last fall. I knew nothing about gas fireplaces but could tell it wasn't working right. Russ came out, cleaned it up, made sure it was safe and made it work better all for a fair price. He was thorough and you can tell he knows his stuff. I appreciate the prompt, quality service!
Ken Carr
Oct 16, 2020
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Our fireplace stopped working and after some research, I found Fireplace Pros. I couldn't be happier with the work the Russ did for us. He was professional and super friendly. He not only replaced the two parts that had gone out, but cleaned every part and the walls and the glass, making them all look brand new.
I can't recommend Russ enough. Anytime we need service on our fireplaces, Russ will be the guy we call.
Thanks Russ!
I can't recommend Russ enough. Anytime we need service on our fireplaces, Russ will be the guy we call.
Thanks Russ!
A.
Sep 16, 2020
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I would not recommend in a million years. We had to install an electric insert into our old wood burning fireplace after it fell into disrepair prior to purchasing the home. We anxiously waited over a month for the day we’d get the insert installed. Disappointing and unsafe is the least I can say. The glass and metal of the insert are full of scratches. The entire unit flops forward like a fish out of water. All it takes is a little touch and the entire unit and cheap fingerprint loving matte metal faceplate fall OUT. We have a very small child and a pet. This is NOT OK. Safety is our number
Kellen Griswold
Aug 17, 2020
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We purchased a linear electric fireplace unit through Fireplace Pros and had them install it in front of our existing wood burning fireplace that we had only used a handful of times. We wanted to keep the existing fireplace as an option in case we decide to sell the house at some point. Russ created a custom surround piece and painted it to match the electric unit’s trim. It looks fantastic.
Unfortunately, we had issues only a few days later with a faulty part inside the unit. It was obviously still under warranty and thankfully Russ was persistent with the manufacturer but it still took awhile
Unfortunately, we had issues only a few days later with a faulty part inside the unit. It was obviously still under warranty and thankfully Russ was persistent with the manufacturer but it still took awhile
Amy Vargo
Aug 07, 2020
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Jared G.
Jun 26, 2020
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